Marina Green Suite & Residence vs Similar Hotels

Some complaints about furniture and maintenance; needs improvement.

Several negative points about rooms: poor insulation/soundproofing, double bed made of two single mattresses, some rooms not ready on arrival, lack of extractor fan in bathrooms. These issues lower the room-quality score despite overall cleanliness.

Rooms are described as spacious, clean, and comfortable.

Mixed comments: some guests had clean/upgraded rooms, but one review reports loud maintenance directly above the room causing inability to sleep and no timely response — lowers room quality rating.

Mixed reviews; some mentioned cleanliness, but also noted areas needing attention.

Multiple guests explicitly praised cleanliness ('الفندق نظيف جداً', 'النظافة والتعامل ممتازة'), though some noted issues (photos not reflecting cleanliness, towels not changed daily unless requested). Overall above average cleanliness with occasional service lapses.

Reviews mentioned issues with cleanliness, especially regarding the state of the hotel upon return after being out.

Multiple guests explicitly mentioned the hotel is clean and quiet (e.g., 'نظيف', 'Clean'), so cleanliness is rated very positively overall.

Highly appreciated for its beautiful location by the sea.

Location is repeatedly cited as a major advantage (very close to the airport, easy to transit, on main street). Minor negatives: some noise on the main street and slightly far from central attractions for some, but overall location is excellent.

The location was highlighted positively in several reviews as convenient and favorable.

Location repeatedly described as excellent and central ('موقعه ممتاز وسط طرابزون', 'قريب من الخدمات', 'Very good location'); rated highly.

Consistently praised for friendly and helpful staff.

Service is frequently highlighted as a strong point (helpful, welcoming staff, named staff praised). There are isolated complaints about reception attitude and luggage handling, but the majority of comments describe friendly and attentive staff, justifying a high score.

Multiple reviews highlight the excellent service provided by the staff and their friendliness.

Staff repeatedly praised (mentions of 'الموظفين و خاصة الاخ تولغا', 'reception staff very friendly, professional and helpful'); strong positive service sentiment.

Breakfast received positive remarks.

Breakfast and food receive frequent praise ('delicious', 'diverse') from many guests, while others note limited variety or issues with food-related odors on floors. Overall F&B is solid but not flawless.

Breakfast was frequently criticized for its limited selection.

A guest explicitly mentioned limited food options ('المطبخ قلت اصناف الطعام'), indicating weaker F&B satisfaction.

Basic amenities present; however, some reviews noted a lack of kitchen utensils.

Amenities include useful features like external bidets (positively noted) and a breakfast buffet. However, guests mentioned insufficient bathroom supplies and inadequate/disabled parking, so amenities are good but inconsistent.

Some amenities lacking, particularly in terms of fitness facilities and kitchen equipment.

Amenities were not specifically mentioned in reviews. Standard quality for this hotel tier.

Generally considered good value based on guest experiences.

Mixed but generally positive: some say the price is a bit high yet 'worth it', others call it an economical nice hotel; breakfast buffet price noted as very reasonable. Overall good value with occasional caveats.

The price was mentioned as excellent for the quality received.

Some guests noted prices are somewhat high ('اسعر غالى نوع ما'); value perceived as below the overall average.