Balanced & Bright 2 BDR Mangroovy Free Pool & Beach Access

The location is perfect! Right in front of the pool and like 2 mins walk to the beach. The apartment itself was clean and there were also supplies for everything. Dish washing soap, plates, cups, etc. The wifi was amazing, TV and ACs fully working, extra lamps placed if the overhead light is a bit dimmed. Bathrooms were clean with towels and shower supplies added. I also loved the fact that there was a lockbox (password) rather than the hassle of keys. Whenever i needed anything, the company was very actively responsive on WhatsApp. Basically a clean serviced apartment that checks all the boxes.

A very minor thing but the poor ventilation tha made the air smell musty everytime we enter after a long time out due to lack of fresh air. However, if youre not planning to stay too long in the apartment that’s fine

Everything was perfect and it was very clean

That there was no parking area

The unit furniture, amenities, location,

There were no response to fixing the TV

Excellent arrangement . The view and clean&tidy apartment

Nothing

Clean and location

Parking far from building

The apartment wasn’t clean. Especially the floor hadn’t seen a mop in a long time. The agency told us they are sending someone to fix it but they never did.

Location 📍

The service is very bad, no one to talk with, they gave us a phone number for emergencies that doesn't answer. We had a flood in the apartment water was everywhere in the kitchen and no one was picking up the emergency phone number which was provided, we had to infomrn El Gouna management in order to take action and stop the flood in the apartment. When we asked at first for wifi number we were getting wrong access and then phone was switched off so don't believe that there is wifi in the apartment or maybe there is but useless as you will get the password to access it and the password mentioned there is actually wrong. The only good thing is the location. Also we heard there a lot of complaints about this property management company from other guests. Read reviews carefully and I hope the property management will care more about their guests. I only heard from them on the checkout day when they asked me to throw away the rubbish, regardless the fact that cleaning was included in the price, but we threw it away anyway.

Amazing apartament, great location, close to the beach, lovely quiet compound

It was realy hard to communicate with the company managing the apartment. Very anoying experience. We got all entrance codes long after arrival, check out was denied too due the communication issues. That could be improved for mutual comfort

The pool

The owner deducted 5000 LE for insurance and my son disassembled something in the living room and he asked for a 2000 LE to fix it, which is ridiculous. Anyways I agreed but he never returned the 3000 LE from my insurance. I've tried to contact them for 4 days and they keep promising to pay it, and nothing yet

Was really perfect stay!!apartment clean and comfortable!! Loacation right on the beach..Y can chose one from 4!! Accomodation proces was really verry smart and comfortable!! I apartment are all equipment what y need.. Laydy who was responsible about it was jus perfect-all answers we get in a sec!! Soo!higly recomending and definetely would like to come back to stay a bit longer!

Was no any complains.. Mayby for my just pillows was too hard..

Apartment is nice and clean

Check in was terrible

Location and the facilities in the apartment. Also, I was impressed by the support team during my stay as they provided swift services all the time.

Just minor mosquitos here and there that required better clean up.

nice location. beautiful apartments

nothing