KEEN Suites-Jesselton Quay vs Similar Hotels

Basic room quality, concerns raised about luxury claims.

Good room features but issues with bed comfort.

Generally good, but some furniture noted as needing replacement.

Mixed reviews on room quality, with some mentioning uncomfortable beds and furniture condition.

Clean but some issues such as wet elevators reported.

The bed is lumpy and uncomfortable, and the sofa isn’t great either.

Numerous complaints about cleanliness, including unclean bathroom and unpleasant odors.

There were multiple mentions of cleanliness issues, including musty towels, dirty bed linens, and unclean facilities.

Great location with easy access to attractions.

Great location, near convenience store and easy access to main attractions.

Many reviews highlighted good location and convenience.

Great location close to the sea and amenities, highly praised by several reviewers.

Overall good service, but some complaints about late responses.

Staff was responsive; however, the refund process was slow.

Mixed reviews on service, some positive notes on management but also issues with staff assistance.

Positive feedback on communication and helpfulness of the host.

Basic options available, not much variety.

No specific mentions regarding food.

Not specifically mentioned but assumed standard.

No specific feedback, assumed standard offerings available.

Amenities are satisfactory but some upgrades needed.

Facilities like the swimming pool are good.

Complaints about missing and broken amenities.

Generally good amenities, but some lack of equipment guides noted.

Reasonable pricing considering the location.

High deposit may deter value perception.

Comments indicate it is affordable and provides good value.

Value perception mixed due to cleanliness issues relative to price paid.