Alawa @ Jesselton Quay Kota Kinabalu vs Similar Hotels

Good room features but issues with bed comfort.

Generally good, but some furniture noted as needing replacement.

Mixed reviews on room quality, with some mentioning uncomfortable beds and furniture condition.

Basic room quality, concerns raised about luxury claims.

The bed is lumpy and uncomfortable, and the sofa isn’t great either.

Numerous complaints about cleanliness, including unclean bathroom and unpleasant odors.

There were multiple mentions of cleanliness issues, including musty towels, dirty bed linens, and unclean facilities.

Clean but some issues such as wet elevators reported.

Great location, near convenience store and easy access to main attractions.

Many reviews highlighted good location and convenience.

Great location close to the sea and amenities, highly praised by several reviewers.

Great location with easy access to attractions.

Staff was responsive; however, the refund process was slow.

Mixed reviews on service, some positive notes on management but also issues with staff assistance.

Positive feedback on communication and helpfulness of the host.

Overall good service, but some complaints about late responses.

No specific mentions regarding food.

Not specifically mentioned but assumed standard.

No specific feedback, assumed standard offerings available.

Basic options available, not much variety.

Facilities like the swimming pool are good.

Complaints about missing and broken amenities.

Generally good amenities, but some lack of equipment guides noted.

Amenities are satisfactory but some upgrades needed.

High deposit may deter value perception.

Comments indicate it is affordable and provides good value.

Value perception mixed due to cleanliness issues relative to price paid.

Reasonable pricing considering the location.