Revo Home at Pavilion Bukit Jalil

Located nearer to stadium

Complicated check in SOP instructions, i got the unit that has an old leaky pipe that has never been repair. Some of the kitchen utensils are not available but stated in the property list. Luckily when I requested the staff quickly provided for me. Some more, i am not comfortable with the unit dusty smell. I dont know how to described the exact smell.

The staff nasar is really halpful

The floor to toilet need some water stoppage design to now allow toilet water from getting outside of the bathroom below door

Location is convenient

The room internet is slow and have restriction to access to WeChat

地理位置👌 自付停车收费

预定两晚2间房款，最终1晚得到没房的两张双人床，每天check in/out 影响耽误行程，信息回复差，不友好的安排不适合带小孩家庭。

The location is convenient for transportation and is close to the Pavillion shopping mall. The pool and gym are both clean and tidy, and the rooms are also very clean and neat, equipped with some small appliances

The sound insulation needs to be improved. The noise from people passing by or doors opening and closing is somewhat disruptive

nice and clean..

It had the washing machine, fridge, and other stuff. Good

No early updates to prepare the customer. Had to message to get reply. The person did not know me till i call. Room was wrong, after goin in room then only message to tell the room i book had pipe prob so sorry...so easy. Lucky there is a unit can be used but heads up would help tq

Location

Not clean at all!! Filled with roaches. Water interruption. No water from 10am to 5pm one day. Staff not supportive. On top of everything i got skin allergies after staying because the room was probably not cleaned properly. Now i am on medication because of very bad skin conditions. Never book this.

Wonderfull

Bath towel have smell curry, like never wash

Ничего не понравилось. При chek in ещё попросили 100 MYR.

Фото апартаментов не соответствуют действительности. Вонь мочи по всему апартаменту, старая мебель, грязь, следы потопа и плесень. При бронировании была указана цена за ночь проживания 7600 тенге, при оплате с моей карты списали 14000 тенге, по факту в два раза больше. По моему мнению, это обман потребителя.

no

stupid , take deposit when out must waiting 5-7 days , but now 9days already i still cannot get my deposit , ask admin say in process , stupid

Ничего не понравилось. Фото апартаментов на Booking.com не соответствуют действительности.

Во всех своих бронированиях я писала в отели и апартаменты предоставить мне светлый, сухой номер на солнечной стороне на высоких этажах, без плесени. Однако, мне предоставили номер полный плесенью.

L'Emplacement est parfait: modalités pratiques à proximité: restaurants, market, mall. La pièce est bien illuminée. Vue agréable

pas assez de luminosité dans la douche, pas de machine à laver pour les longs séjours. Pas de service de nettoyage durant notre séjour

Terrible accommodation experience – not recommended! On the day of check-in, we were completely unable to reach customer service after arriving. We made numerous phone calls, but no one answered. In the end, we had to wait for more than an hour before receiving any response. This level of service is simply unacceptable. In addition, the room had a noticeable unpleasant odor, the floor was not clean, and the overall condition of the room was quite old and poorly maintained. The hygiene standards were very disappointing. My family and I were extremely dissatisfied and frustrated with this stay. Paying for accommodation but receiving this kind of service and environment is simply not worth it. I will not stay here again and would not recommend this place to other travelers.

风景很好

没有牙刷

Rien. Absolument rien, il s'agit d'une arnaque.

À fuir ! Réservation confirmé par l'établissement ainsi que l'horaire d'arrivée. Après être sorti de l'aéroport et 60km de taxi pour traverser Kuala Lumpur, j'arrive comme prévu à 21h. L'établissement me donne alors un prix plus que deux fois supérieur au prix annoncé sur Booking avant de me dire que ma chambre a été attribué à un autre client et que pour ce soir je dois payer une surclasse plus cher que ma réservation originale. D'après eux une réservation Booking ne garantie pas que le logement sera disponible à votre arrivée. Une honte. Et une technique comerciale agressive et contraires aux règles de Booking.com pour essayer de faire plus de profit sur le dos de voyageur arrivant de l'aéroport. En 5 ans de voyage je n'avais jamais vu ça. LUNAIRE.

Property is clean and comfortable

The management take time to check in and not available to check in early until the time clock in which is 3 pm

I am a regular customer of Cityscape Company and have stayed at your properties many times for extended periods. I have always booked rooms directly through staff member Deen and made my payments honestly and respectfully. As a loyal customer, I trusted your company and continuously supported your business by staying regularly and recommending your services to others. However, I am extremely disappointed and disturbed by a serious incident involving your staff member, Deen. Late one night, I contacted him solely to request assistance with an air-conditioning problem in my room. When he arrived, instead of performing his duties professionally, he began asking me personal questions about my private life and personality. Because he was a staff member representing your company, I answered politely and respectfully. During the visit, he suddenly attempted to touch my body without my consent. I was shocked, frightened, and felt completely unsafe. As I was alone in the room late at night, his behavior caused me significant fear and distress. I immediately left the room because I no longer felt safe. Following the incident, I reported the matter to Cityscape Management and provided all available evidence, including messages, screenshots, and other relevant information. Despite receiving this evidence, the management failed to take appropriate action and did not properly address my complaint. This is a serious matter involving customer safety, harassment, and professional misconduct. I trusted your company to provide a safe environment for guests, but I feel that my concerns were ignored and that I was not given the protection and support that any customer deserves. I respectfully request a full investigation into this matter and a clear explanation of what actions have been taken regarding my complaint. No customer should have to experience harassment or feel unsafe while staying at your property.

I am a regular customer of Cityscape Company and have stayed at your properties many times for extended periods. I have always booked rooms directly through staff member Deen and made my payments honestly and respectfully. As a loyal customer, I trusted your company and continuously supported your business by staying regularly and recommending your services to others. However, I am extremely disappointed and disturbed by a serious incident involving your staff member, Deen. Late one night, I contacted him solely to request assistance with an air-conditioning problem in my room. When he arrived, instead of performing his duties professionally, he began asking me personal questions about my private life and personality. Because he was a staff member representing your company, I answered politely and respectfully. During the visit, he suddenly attempted to touch my body without my consent. I was shocked, frightened, and felt completely unsafe. As I was alone in the room late at night, his behavior caused me significant fear and distress. I immediately left the room because I no longer felt safe. Following the incident, I reported the matter to Cityscape Management and provided all available evidence, including messages, screenshots, and other relevant information. Despite receiving this evidence, the management failed to take appropriate action and did not properly address my complaint. This is a serious matter involving customer safety, harassment, and professional misconduct. I trusted your company to provide a safe environment for guests, but I feel that my concerns were ignored and that I was not given the protection and support that any customer deserves. I respectfully request a full investigation into this matter and a clear explanation of what actions have been taken regarding my complaint. No customer should have to experience harassment or feel unsafe while staying at your property.

Adjacent to the mall.

No comment.

Location. Staff

Cleanliness.. I’m regular in this place.. but the cleanliness getting worse than before

Rumah tepi sekali.. View cantik

Parking kena Bayar.. Pkul 6 ke 6 RM15.. Hbis byr parking je..

clean

Location is very central, close to Pavillion Bukit Jalil and lots of food areas, and you have a view of the city skyline and Petronas towers albeit from a distance. Clean apartment, good value for money, friendly and accomodating staff with clear communication and instructions for check in and out. Highly recommend, will definitely rebook if visiting the area.

NA

不好

location near to aquatic

Starting from the check-in process, it was very difficult to deal with. There were too many WhatsApp messages involved, and it took around 30 minutes just to settle everything, especially with a small child. In addition, there was no clear direction on where to park. The toilet had a strong urine smell, and some of the equipment appeared unsafe and could potentially cause a short circuit.

Worst check in, not reply message. Take more than 1 hour for checkin. Will Not book this hotel again

View pandangan di bilik.

Layanan staf yang agak tidak memuaskan. Saya booking lain, tapi bilik yang saya dapat tidak seperti apa yang saya booking.. Saya complaint byk banyak kali baru diberi. Alasannya sebab masalah teknikal.. Bilik yg diberikan seblm sy complaint itun pun ditukar tanpa diberitahu pada saya terlebih dahulu. Sy compaint ttg msalah ini pada staf tapi tindakan staf pula block number saya. Alasannya sebab dia tak tahu apa2. Masalahnya tak habis sampai di situ. Pihak menegement beritahu sapaya saya pindah bilik lain utk keesokakan hrinya. Dan ini menyusahkan kami sekeluarga yg mempnyai anak kecil termasuk anak istimewa. Selepas hampir 2 jam saya masage dgn pihak management barulah pihak managenment membenarkan saya tinggal di bilik tu smpai saya check out ( check in 21/5 - 23/5 ). Saya Sertakan sekali masage antara saya dengan pihak management.

Location

Dirty, and facility not as what described in photo. No towel, no shampoo ,bedsheet dirty , stain and no change at all, room had a bad smell, toilet water leaking.

The place is nice also near with mall

The facilities is quite bad , the pool is not clean so cannot swim at all

The view

Towels are old

Location for shopping is near

Lift only two can use need wait long time . Mattress not comfortable.

very comfortable

very clean

Close to pavillion bukit jalil

Kitchen space very small.

The cleanliness is not acceptable. Common area is OK, but the toilet had not been cleaned properly. Water and ice came out from the air conditioner since the filter was full of dust.

No komen

location menarik bilik ok bersih staf sngt membantu

NA

No Tea/Coffee facility

Im note even staying at their property because they hv cancelled my booking at 30 minutes before i arrive at the property. Im still waiting for them to refund my money

Kolam renang and sebelum mall

Tv sb Tidak boleh assist ke android tv

地利位置好

厕所的冲凉花洒可以换掉了，很旧了

Last minit seller cancelled my booking

Staff friendly. Room Clean

everythingggg

no

Good location, easy access to Pavilion Mall

No

I had a very disappointing experience with this booking. I made a reservation and received a confirmation email, so I expected everything to be properly arranged. However, when I arrived at the property at night and called them, I was told that there was no room or house available for me. This was shocking because my booking had already been confirmed. Additionally, the booking stated clearly that payment could be made at the property. But when I arrived, they suddenly told me that I needed to pay in advance. There was no mention of this in the confirmation email, and they never contacted me beforehand to inform me about any upfront payment requirement. It was extremely inconvenient to arrive late at night only to find out that there was no accommodation available despite having a confirmed booking. This situation was very frustrating and unprofessional. I hope the management improves their booking system and communication to avoid causing the same problem for other guests.

I had a very disappointing experience with this booking. I made a reservation and received a confirmation email, so I expected everything to be properly arranged. However, when I arrived at the property at night and called them, I was told that there was no room or house available for me. This was shocking because my booking had already been confirmed. Additionally, the booking stated clearly that payment could be made at the property. But when I arrived, they suddenly told me that I needed to pay in advance. There was no mention of this in the confirmation email, and they never contacted me beforehand to inform me about any upfront payment requirement. It was extremely inconvenient to arrive late at night only to find out that there was no accommodation available despite having a confirmed booking. This situation was very frustrating and unprofessional. I hope the management improves their booking system and communication to avoid causing the same problem for other guests.

All good and clean

Great view

The smell