Monument du Général Kléber
Monument du Général Kléber, Place Kléber, 67000 Strasbourg, France- Heritage
- Monument
- Wheelchair Accessible
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Welcome to LIFE RENAISSANCE - New Concept - Place Kléber, your perfect getaway in the heart of Strasbourg!
Modern Comforts
Enjoy the privacy and luxury of our tastefully furnished studios and apartments, complete with free WiFi and air conditioning, ensuring a comfortable stay throughout the year.
Fully Equipped Kitchens
Each unit is fitted with a modern kitchen featuring a microwave, toaster, coffee machine, fridge, and kettle, providing you the convenience to whip up your favorite meals anytime.
Prime Location
Immerse yourself in the charm of Strasbourg; with the picturesque Petite France District, the festive Christmas Market, and the stunning Strasbourg Cathedral just a short stroll away, every corner of this city beckons exploration.
Don't miss the opportunity to make unforgettable memories—book your stay today!
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
2 Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
52 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
41 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
38 sqm
City View
In-room amenities
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
54 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
27 sqm
City View
In-room amenities
Sleeps
Up to 6 guests
6 adults · 4 children
Beds
2 Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
51 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
51 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
25 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
47 sqm
City View
In-room amenities
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
2 Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
51 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
41 sqm
City View
In-room amenities
Sleeps
Up to 5 guests
5 adults · 3 children
Beds
Twin bed (90-130 cm wide), Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
43 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
42 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
37 sqm
City View
In-room amenities
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
Sofa bed (Variable Size), 2 Queen bed (151-180 cm wide)
Room details
53 sqm
City View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Exceptional location, the view from the balcony is spectacular day or night! Walking distance to Petit France, the cathedral and everywhere in the old part of the city
There is nothing I dislike.
a pesar de que las fotos son un poco extrañas, lo cierto es que el establecimiento superó nuestra expectativas. Efectivamente muy céntrico, camas supercómodas y aunque no hicimos uso de la cocina parecía que tenía todo lo esencial, incluidos productos de limpieza. Tienen códigos para hacer el autocheking pero aún así viene personal muy agradable a hacer la recepción.
por decir algo, nosotros que fuimos en coche, lo dejamos en otro parking más económico, quizás es lo único que si vas en coche, el parking que tienen al lado no es la mejor opción.
La posizione e la camera, l'arredamento
Sehr zentrale Lage im Zentrum von Straßburg. Ein Parkplatz in der Tiefgarage kann gegen Kosten von 35 € zur Verfügung gestellt werden. Unser Apartment war im Dachgeschoss mit einem hervorragenden Ausblick über den Place de Kléber. Die Dusche im Badezimmer war sehr groß. Küche mit Kühlschrank war vorhanden. Das Bett hervorragend zum Schlafen. Der Service und die Betreuung durch das gesamte Team absolut gut.
Spektakulärt rum med intressanta lösningar mitt i stan. Mycket pigg och serviceinriktad personal.
Das Personal war nett, sind junge Menschen, die sehr gut englisch sprechen. Wir haben ein kostenloses Upgrade von einem Familienzimmer auf ein zweistöckiges Appartement mit Whirlpool bekommen 2h bevor wir da waren.
Die Bäder haben nach arg nach Abfluss gerochen.
Ubicación y decoración.
No funcionaba el aire acondicionado
Nulla.
Avevamo grandi aspettative per le recensioni positive riscontrate per altre camere e sopratutto per l'indirizzo, davvero a due passi ma dico due dal centro esatto di Strasburgo. CAMERA: Siamo una famiglia di 3 adulti ed un ragazzo di 15 anni. Ho la fortuna di avere due ragazzi che superano i 185 cm. di altezza, e siamo stati sistemati in una stanza piccolissima. Il tavolo per la colazione era per tre, mentre noi eravamo in 4. Avremmo dovuto mangiare a turno, solo 3 sgabelli! Una volta aperto il divano letto non ci si poteva più muovere. Abbiamo passato una notte infernale e la mattina dopo abbiamo deciso di andare via, pur sapendo di perdere i soldi del soggiorno rimanente. Eppure la camera sembrava una reggia dalla presentazione su booking. Nella stanza abbiamo trovato una presa di corrente molto pericolosa a penzoloni e due vetri rotti, in bagno tenuto con del duck tape, e nella sala. PARCHEGGIO INDIGO CONVENZIONATO: Il parcheggio pagato in anticipo (di cui ci è stata restituita la parte dei giorni non usufruiti dopo le ns. insistenze) è qualcosa di orrendo! Senza l'aiuto del personale per entrare ed uscire si lascia parte della carrozzeria. La macchinosità per poter entrare ed uscire fa spavento! Con il ns. SUV ho rischiato di rovinare i paraurti ad ogni giro. Se si ha un urgenza nella notte, bisogna affidarsi ai Santi in paradiso per poter uscire. Di notte un ambiente da film Horror quel parcheggio. CONCLUSIONI: Quando abbiamo detto agli addetti che volevamo andare via, ci hanno proposto una nuova camera, ma eravamo così irritati della situazione che siamo scappati! In ogni caso dobbiamo dire che gli addetti sono stati molto gentili ed erano sinceramente mortificati, E capiamo che non dipendeva da loro. Mi spiace, ma Strasburgo per noi è stato un incubo. Arrivare inoltre in quella zona centrale, con tutto il centro città spaccato per lavori stradali è stato paradossale.
The room, the view, the lication and friendly staff
Nothing
Mitarbeiter waren wirklich sehr freundlich und zuvorkommend, aber leider war das Zimmer sehr schmutzig, Schimmelflecken auf jedem Bettbezug(wirklich überall). Schaben im Bad. Wir sind nach einer Nacht abgereist. Lage ist super und das Parken auch.
It was very centrally located and perfect for a short stay. Very easy to find with the bears on the windows and I loved the red horse in the courtyard! We had a lovely view of the square. The room was a good size and as described. All was good.
The aircon didn’t work well and as our room was on the top floor it was a bit hot. I found the pillow very hard but the rest was fine and the bed was comfortable and the shower was perfect.
Wir wurden sehr freundlich empfangen. Es war alles super😍 vielen Dank😊
Es gibt nichts.
location and the staff were so helpfull
not a lot
Location. Friendly welcome.
Dear Host, I would like to share brief feedback from our recent stay. As you were informed, I was travelling with my 6‑year‑old daughter and my 83‑year‑old mother who requires a wheelchair. The arrival from the parking area was very comfortable and we appreciated the assistance. On departure, however, the experience was more challenging. The route to the parking - involving both the lift and staircases - is not easy to manage with heavy luggage, a wheelchair, and small children. The staff member escorting us appeared under time pressure and understandably, may have been stressed. Still, we felt rushed and the situation became unnecessarily difficult at the end of our stay. I am sharing this feedback in the hope that future support for guests with mobility needs can be handled with a bit more patience and attention. All the best !
View
Baia nu avea aerisire. Ventilatorul nu mergea Miros greu de canalizare în baie
tolle Lage, Studio sehr gut ausgestattet. Bett bequem. Küchenzeile gut ausgestattet. Gut zu verdunkeln. Sehr schöner Balkon.
Schlechter Geruch im Bad. Schimmel an der Dusche. Auf dem Place Kleber sind oft Veranstaltungen, daher lebhaft und keine ganz ruhige Lage. War aber gut isoliert, wenn Fenster zu waren.
We loved that Glen met us outside of the property to help us remove the top box and guide us into the car park and then walk us to the hotel and explain how to access the hotel, he was more than helpful.
The only issue I ad was the carpet on the stairs, it needs to be more secure or stuck down.
Great location!
Small fridge and no dishwasher
Konumu her yere yürüme mesafesinde olması, herşeyin temiz olması, mobilyaların yeniliği, kahve makinasının olması, klasik ve tarihi bir binanın içinde modern mobilyalarla dekorun sağlanmasıyla şahane bir konaklama sağladı. Ayrıca çalışanlar çok ilgiliydi.. check out sırasında bizimle ilgilenen Ada'ya da ayrıca teşekkür ediyoruz.
La localización inmejorable y la posibilidad de tener aparcamiento allí mismo como sido lo si como nosotros debes irte temprano
Nada
Ubicación . Habitaciones amplia pero debería renovar todo el mobiliario de la zona del dormitorio. Sería bueno tener limpieza diaria.
Falta algo de limpieza y mejorar el mobiliario de algunos sectores
Die Lage. Das Personal vor allem Ada war sehr hilfreich.
Der Zugang war nicht ganz barrierefrei. Der Zugang ins Parkhaus war sehr schwer mit Kinderwagen und zwei Kindern.
Tutto fantastico
Sehr zentral am Marktplatz, wir haben ein Upgrade bekommen direkt um die Ecke. Gastgeber sehr hilfsbereit.
Die Lage und sehr außergewöhnlich
Location
The sofa bed was very noisy and not comfortable
Location! Location! Location! Perfect for walking around and people watching. Love the balcony room.
Ubicación
Todo correcto
Just great for everything! A good choice for visiting Strasbourg
Posizione centrale nella via dello shopping
Il bagno, nonostante la camera fosse una suite doppia di ben 51mq non aveva privacy e soprattutto il wc era collocato in uno spazio chiuso senza una propria areazione di solo 1mq e per noi alti era molto scomodo.
Stylisches Appartment, tolle Lage, Parkplatz genial! Nespresso Maschine top!
Nichts
Location super central. Staff is incredibly helpful and attentive with us, specially guiding the car through the underground parking.
Floor and other details need some works
Location. Penthouse.
Many many stairs. From car park to the penthouse. A lift is available for maybe 2 people at a time
Sehr zentrale Lage. Der Gastgeber war stets erreichbar.
Das gebuchte Zimmer wurde umgebucht. Wir hatten lt. Beschreibung ein komfortableres Zimmer gebucht. Über die Gründe konnte uns die Kontaktperson leider nicht informieren.
Super bien placé, petit studio dans un immeuble, propre, confortable, kitchenette bien équipée avec l’essentiel Si vous avez une voiture, il vaut mieux la garer dans le parking souterrain « Homme de fer » à côté. Les places proposées par l’hôtel sont dans le même parking mais dans un « carré réservé » et plus cher
Pour 3 personnes: 1 petite serviette + 3 grandes serviettes
Apartament przyjemny, ładnie udekorowany.
Nie podobało mi się podejście personelu- zanim otrzymałam klucze do pokoju musiałam się właściwie o nie wykłócać, bo personel usilnie namawiał mnie na obejrzenie innego apartamentu mimo,że stanowczo tłumaczyłam że chcę apartament, który zarezerwowałam. Ostatecznie otrzymałam klucze ale zżarło to trochę mojego czasu i nerwów.
Location and decor and staff were amazing
Wifi didn’t work but the property did all the could to help
Nos acompañaron desde el aparcamiento hasta el apartamento. Muy amables y dispuestos. El apartamento muy limpio y cómodo. La ubicación es excelente. Sin duda lo recomiendo
Por decir algo, no había o no encontramos tostador
La disponibilité er gentillesse de l hôte, l emplacement et la vue sur la place.
vVtusté des équipements
What I liked most was the hotel's location, cleanliness, and wonderful staff.
What I didn't like was the apartment's wooden floor; it was noisy and made a loud noise that would wake someone up.
Absolut zentrale Lage. Parkplatz in unmittelbarer Nähe. Geschmackvoll eingerichtet. Kaffeemaschine mit Kapseln zur Verfügung. Sehr schönes Bad mit ebenerdiger Dusche. Klimaanlage.
Mooie locatie
Bedbank kraakt enorm. Kakkerlak in badkamer
لا يوجد تكيف جيد درجه الحراره 25 لم نستطيع النوم و خرجنه من الفندق قبل انتهاء المده و ذهبنه فندق آخر
Nothing, since we never got there.
When we arrived to the place, we were informed, that we “don’t fit” into the booked room, therefore they decided to upgrade us to a better room with sauna. I checked the rooms info and no way the new one suited us better, they just obviously gave it to someone else. The room we got was not bad, but I didn’t appreciate the change (and sauna in 40 C outside) and I didn’t appreciate such communication, since they could have informed us already before when we could have decided, if we accept it or not.
Alles
Niets
Toplocatie, mooie ruime kamer met alle faciliteiten die je nodig hebt. Goede matras en hoofdkussens
Niets op aan te merken
l'appartement en lui-même vieilli mal. fissure, trou dans un mur. Literie peu confortable.
El cuarto de baño con dos duchas en un mismo espacio y regulación de la temperatura muy cómodo y moderno
Que estaba ubicado en el centro, y que al ser apartamento disponias de cocina y menaje. Suficientes toallas. Aire acondicionado.
Que el ascensor dejaba en una planta inferior y tenías que subir las maletas una planta por unas escaleras incómodas. Al ser céntrico no se puede acceder a la puerta del apartamento con el coche por lo que se hace difìcil o incómodo ddscargar las maletas. El aparcamiento que ofrecen es muy caro 35€ la noche. Nosotros aparcamos gratis a 30 min andando, pero es difícil.
Nothing
I am leaving this review because I think future guests need to understand that the photographs, descriptions and high ratings do not necessarily reflect what you will experience if something goes wrong with your booking. We originally booked accommodation with the LIFE group in Strasbourg and expected to stay in the accommodation we had actually selected and paid for. Instead, approximately one hour before check-in, we were contacted and told that we had apparently been “upgraded” to LIFE VOYAGE. We were travelling as a family with children and, for reasons we had already explained to the accommodation, we did not consider the proposed alternative suitable for our family. We therefore declined the supposed “upgrade”. The important point here is that we did NOT simply refuse a better room because we were being difficult. We had booked a specific type of accommodation for our family and had genuine reasons for not accepting the alternative that was offered. Unfortunately, the response was not to provide the accommodation we had originally booked. Instead, we were left having to try to find a solution with the management because our original room was apparently no longer available. We were effectively put in the position of having to accept another accommodation rather than being given what we had originally booked. There was a considerable amount of communication with management about this, and I have retained written evidence of the conversations. The accommodation we eventually received The alternative accommodation was a huge disappointment. The room was not what we had expected from the booking or from the standard suggested by the LIFE branding. It was dirty and had a number of issues, including broken/tired elements. This was particularly disappointing because we had not chosen to change accommodation ourselves.
The room was quaint and a good size
The e beds were too soft and dippy in the middle
Wir wurden sehr freundlich empfangen. Schon die Kommunikation vorab über whatsapp hat sehr gut funktioniert und so hat uns eine Mitarbeiterin an der Einfahrt zur Tiefgarage in Empfang genommen, um uns unseren Parkplatz zu zeigen. Sie hat uns dann auch ins Haus gebracht. Das App. war ausreichend groß für 6 Personen, gut klimatisiert und mit der Lage direkt am Place Kléber unschlagbar. Das Schlafsofa war bequem, allerdings etwas quietschig bei jeder Bewegung. Das App. ist für einen Besuch in Straßburg absolut empfehlenswert.
Monolocale in palazzo storico sulla piazza. Molto carino e accogliente. Pulito. Bagno e doccia molto comodi. Glen ci ha accolto dal parcheggio dandoci tutte le informazioni. Molto gentile e cordiale.
Letti alla francese un po' troppo morbidi per i miei gusti. E il divano letto cigola un po' troppo.
Tolle Lage. Sehr netter und direkter Service.
Accueil chaleureux et sympathique! Chambre spacieuse, propre et décorée avec soin.
La ubicación
no funcionó el wifi en toda la estancia
Ubicació al centre de la ciutat de 10
La posizione
Leuk voor een nachtje
Airco
De centrale ligging en het ruimtelijke appartement
Minder fijn was parkeerkaart inleveren op een andere locatie
La ubicación, la comodidad y el tamaño de la habitación. El personal, si bien coincidimos pocas veces, fue amable y la estadía fue agradable.
El WiFi podría mejorar, ya que funcionaba con algunas dificultades.
Tolle Lage, nette Mitarbeiter
Keine Reinigung während des Aufenthalts, kein Service im Zimmer
super clean and friendly staff
noisy in the morning
Locatie is midden in de stad toch is parking vlakbij. Heerlijk bed. Mooie kamers.
Decor was lovely and beds were comfortable. Very central location. AC in the room and a great little kitchenette.
The only saving grace about this place is how nice the Ada (staff) was.
Very run down apartment, it's a 2 double bed property, and it's misleading that it shows a separate bedroom, but there is no door. The sofabed is noisy and broken, the mattress topper is very old and dirty. Very noisy building, you can hear the neighbours. AC doesn't cool (remote also didn't have battery, the staff had to put new batteries). Sink and shower were not draining properly. The toilet roll holder was broken. There is a huge hole in the wall that is hidden by a mirror.
Ottima posizione, aria condizionata.
Monolocale troppo piccolo e tavolo da cucina piccolissimo per 4 persone!! Solo 3 sedie. Siamo stati costretti ad uscire per cenare. Ambiente datato e con scarsa pulizia, tappeto e cuscini da arredamento visibilmente sporchi. Muri sporchi, vetro della finestra rotto, l'abbiamo comunicato subito alla ragazza che ci ha accolti. Divano letto rumoroso, con materasso sottilissimo. Letti scomodi. Entrata cupa, contrariamente alle foto che sono state messe sul sito. Finestra del bagno... la foto si commenta da sola. Solo due asciugamani, ne abbiamo chiesti altri, che ci sono stati subito portati. Niente tappetino in bagno. Una grandissima delusione!!! Allego foto.
Gute Lage
Wir sind beruflich sehr viel unterwegs und übernachten entsprechend häufig in Hotels und anderen Unterkünften. Natürlich ist nicht immer alles perfekt. Einen solchen Zustand und vor allem einen derart unprofessionellen Umgang mit Gästen haben wir allerdings noch nie erlebt. Wir hatten eine 4-Sterne-Familiensuite gebucht, die auf den Bildern hochwertig, modern und makellos gepflegt präsentiert wird. Was wir vorfanden, war davon erschreckend weit entfernt. Der Sauberkeitszustand war teilweise schlicht widerlich: Auf einer Bettdecke befanden sich bräunlich-rötliche Sprenkel unbekannter Herkunft, auf einer weiteren ein riesiger Fleck. Nach dem Abziehen des Bettes sahen wir, dass auch die Matratze voller Flecken, beschädigt und teilweise so weit aufgerissen war, dass der gelbe Schaumstoff offenlag. Die gesamte Unterkunft war extrem staubig. Auf den Balken über dem Bett lagen massive Staubablagerungen, die Badlüftung war regelrecht zugesetzt und die Ventilatoren waren so verstaubt, dass wir sie nicht einschalten wollten. Auch an der Kaffeemaschine befanden sich Verschmutzungen bzw. Kaffeerückstände. Fotos und Videos davon haben wir selbstverständlich gemacht. Auch der allgemeine Zustand war erschreckend: Der Tisch wackelte und war unten beschädigt, die Rückseiten der Betten waren locker, Schränke standen schief und unter einem großen Spiegel war die Wand deutlich ausgebrochen. Besonders ärgerlich war die Couch. Auf den Bildern unserer gebuchten Suite ist eine blaue Couch abgebildet, tatsächlich stand dort eine völlig andere ockerfarbene Schlafcouch. Deren Sitzfläche war zudem derart nach vorne gekippt, dass wir sie nicht vernünftig nutzen wollten. Hinter bzw. in der Couch waren Decken und Kissen hineingestopft. Der Mitarbeiter versuchte später selbst, sie wieder richtig zusammenzuklappen – und bekam es nicht hin. Trotzdem wurde uns gesagt, wir könnten uns ruhig daraufsetzen.
A fairly generously sized apart-hotel in an excellent location. The beds were fairly comfortable and the view overlooking the square was interesting. The water pressure was good in the shower and the cubicle was a good size. It was nice to have air conditioning.
Overall, the decor was a bit shabby. One of the beds was missing several struts - enough for the mattress to fall through the base (the on duty host made an effort by relocating struts from elsewhere on the bed), and the door handles to the bathroom were poorly attached. The main room lacked any storage space for unpacking or hanging clothes. The sofa bed was also in a poor state and we found the bears outside the windows weird.
Die Lage ist exzellent und der Service sehr serviceorientiert. Vor Ort wartete eine freundliche Dame auf uns und übergab uns die Zahlencodes inklusive weiterer Informationen zum Zimmer. Das Zimmer ist sehr geschmackvoll eingerichtet.
Viele Dinge im Zimmer wackelten: Fernseher, Fernsehtisch, Klobrille, Eine Steckdose am Bett kam aus der Wand Die Beleuchtung in der Küche unter den Oberschränken funktionierte nicht. Die benachbarte Baustelle war tagsüber sehr laut, ebenso die Klimaanlage der angrenzenden Shopping Mall.
מיקום מדהים
מדובר בחלל אחד מופרד בין החדרים בוילונות, טלויזיה רק בסלון
Desde el primer momento nos hemos sentido muy cómodos. El hotel, la habitación, la limpieza, la ubicación, el trato del personal y todos los detalles han sido perfectos. No tenemos absolutamente nada negativo que decir. Ha sido una estancia fantástica y, sin duda, repetiríamos. ¡100% recomendable!
Wonderful apartment in central Strasbourg. The room was really quirky and beautiful! Original building features with modern decor. We loved the location and ease of entry with door codes. The hosts were warm, welcoming and very helpful. We would absolutely recommend this hotel to others.
Nothing
Super centraal gelegen. Kamer was netjes
Zona centralissima, personale molto gentile e disponibile.
La camera non corrispondeva neanche lontanamente alle foto su booking. Tre asciugami per quattro persone, mancava anche il tappetino per la doccia.
Excellent property and location
Car parking pass did not work when gaining access to the parking garage. Fortunately, car park security was able to help.
Pas de climatisation. Il fait très chaude.
This was a total scam! We’d booked a flat on Place Kleber. We wanted to stay reasonably close to the station. Communication with the accommodation provider was very good; we were in touch from the moment we made the booking, and as our arrival drew nearer, we received further messages welcoming us. 90 minutes before arrival, we received another message asking us to get in touch with the exact time of our arrival at the accommodation. So we did. However, once we arrived at the building, we were met on the stairs by a man who apologised that there had unfortunately been a double booking and that our flat was not available. We were to be upgraded, mind you! The new accommodation had an in-room spa and a sauna. It was 33 degrees and the thought of a sauna didn’t feel like an upgrade ... The new accommodation was a few hundred metres away. Not closer to the station, but further away. Once there, we didn’t know whether to laugh or cry. The old, presumably lovely, house was completely remade, and everything gleamed with shiny black tiles and floor tiles, black furnishings, and sparkling metal. It was all dark and gloomy. (I read another review who compared it to a brothel! Haha ... ) In one of the bedrooms, they’d crammed in a whirlpool bath, a sauna with a glass door opening onto the room, and a shower with a glass door. You had to wriggle your way past the glass doors to get to the bed, and then it really felt like sleeping in the bathroom. The glass doors to the shower and sauna also faced the windows, which meant you could even shower and use the sauna with the curtains open, in full view of all the neighbours in the house opposite. The room was clearly not prepared for the five of us. There were four of everything, and the extra bed was folded away.
It was a fraud from the begining. We contacted the booking office again and explained that this was definitely not what we’d booked or expected, and were told that the matter would be checked with the manager. They said they’d get back to us. That was the last we heard from them three weeks ago… We’ve now seen several different reviews, both here and on other booking sites, suggesting that this is very common for this accommodation. It seems to be a systematic practice they’ve adopted to ensure all their properties are fully booked. We were told that everything was fine just over an hour before arrival, but when we got there, there was no flat at the place we’d booked. We’ve contacted Booking to report this scam and hope to get a response from them at least. But – if you don’t want to sleep in a dark bathroom and shower behind glass doors in full view of all your neighbours, perhaps you should consider another place to stay. There’s no guarantee you’ll get what you’ve booked here...
Iemand kwam on vanaf de parkeergarage begeleiden.
Ondanks toezegging vooraf geen nieuwe handdoeken en geen nieuwe koffie.
L’emplacement, la gentillesse du personnel à l’accueil, l’accès facile à l’appartement.
La literie canapé lit inconfortable, le bruit entendu du couloir (pas assez isolé)
Struttura in piena piazza Kleber, piazza principale, ma non ben collegata per chi arriva con la macchina. La struttura ci aveva dato tutti i consigli ma non ci aveva detto che la zona era traffico limitato.
La camera non era pronta al nostro arrivo nonostante fossimo arrivati dopo l’orario previsto del check-in, lavandino intasato quindi acqua non scorreva. Camera minuscola e male disposta. Presenza di una piccola cucina ma con un tavolino troppo piccolo per poterci mangiare, non abbastanza sedie per tutti.
We were upgraded when we arrived and found a beautiful apartment - it had a sauna and Jacuzzi bath! It was exceptionally clean, very comfortable and in an excellent location. The host was responsive and the check in was easy. We would highly recommend this place.
There wasn't anything to not like!
No good for sleeping the bed are so uncomfortable the ac was bad the air flow to low and the temperature is high
Ac and bedding
L’emplacement de l’hôtel et du parking. L’accueil de l’hôtel était vraiment super du début à la fin. La chambre était tout confort. Une adresse à retenir.
De très belles chambres, très bien situées et avec une belle vue. Très bon accueil. Je recommande.
Perfect hospitality! We really enjoyed it! Everyone was amazing!
I liked everything.
Super Lage, tolles Personal
La sua posizione e anche la gestione
Appena qualcuno si muove di un appartamento di fianco o sopra si sente tutto e se hai il sonno leggero può essere un problema
Localización inmejorable para visitar la ciudad
El apartamento olía a cañería y no hubo forma de quitarlo. Al final no era agradable estar .
Lokatie
The apartment is located in the tourist center of Strasbourg, with a window overlooking Place Kléber. The apartment was very clean, comfortable, and cozy. We highly recommend this place!
הכל היה מצויין
Locatie en personeel
Niets
posizione ottima. personale super disponibile. non vi è parcheggio, l entrata un po' cupa, ma il ragazzo che ci ha accolti molto gentile.
struttura datata, non molto pulita e letti un po' scomodo, ma x una notte ok. mancava il tappetino per la doccia e le asciugamani per il viso.
Zentrale Lage. Wir hatten eine Junior Suite mit kleinem Balkon. Das Zimmer hat Aircondition und wir haben es sehr genossen.
Ruime met zorg ingerichte kamers, goede bedden, sauna, twee douches en goed ingerichte keuken middenin het centrum. Dubbele beglazing dus goed kunnen slapen.
Goed geholpen door het personeel. Mooi en schone kamer. Goeie locatie
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Relativ gut ausgestattet.
1. Geschoss, sehr laut, da direkt neben Geschäften, sehr eng für 4 Personen und entspricht nicht den Bildern wie auf Booking. Bett etwas unbequem.
Super locatie met ruime woon/slaapkamer. Locatie was super , overal lekker dichtbij.
Location is excellent. Close to everything. Staff is friendly and helpful.
Apartment was dated, which is ok. . Bathroom faucet and door knob broken, which is not ok. Didn’t feel like we got what we paid for. Carpet in the stairs are old and ripped.
Warm and friendly hosts, they communicated well and when we did report an issue in the room, they were excellent at responding and resolving it. Strasbourg is a lovely town and the apartment’s location is excellent.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.2/10Mixed sentiments noted regarding cleanliness issues in some bathrooms.
Service
9.7/10Staff was helpful and available, with positive mentions in multiple reviews.
Location
9.2/10Strategically positioned and central, highly praised by several reviewers.
Room Quality
8.7/10Rooms were described as spacious and well-decorated, with minor complaints.
Amenities
8.7/10Amenities met expectations, although there's room for improvement in some areas.
Value for Money
8.2/10Some guests felt the value did not match the price, especially during busy periods.
Food and Beverage
8.7/10No specific feedback provided, assumed to be standard for this hotel grade.
Overall Experience
9/10Overall positive experience, with some noted drawbacks.