Anou Home - Guesthouse vs Similar Hotels

Top floor room was spacious and clean but with weak AC.

Spacious rooms but some issues noted with bathroom renovations.

The room was big, and the bath was a great feature.

Mixed: rooms are described as comfortable and adequately sized but basic and sometimes dated; reports of hard pillows/mattresses, downgrades and occasional poor room condition.

The room was infested with ants, affecting cleanliness.

Issues mentioned with schimmel op de kussens and need for renovations indicate cleanliness concerns.

There was a small spider in the shower, which impacted the cleanliness sentiment.

Mixed comments: several guests mentioned odors, dampness, stains, uncomfortable mattresses and insects/geckos in rooms; others described rooms as reasonably clean — overall below the hotel average.

Convenient location for accessing local attractions.

Convenient location near restaurants, bars, and nightlife.

The location is perfect and within walking distance of pub street.

Very strong: multiple mentions of excellent, central location within walking distance of the centre; quiet street and convenient for sightseeing.

Anou was very kind and helpful, providing local advice.

Positive mentions of friendly and welcoming staff, despite some communication barriers.

Best staff ever. Sokreom and Kassy make you feel at home and are very helpful.

Consistently praised: staff repeatedly described as friendly, welcoming and helpful (assisted with laundry, communication and requests), making service a strong point.

Breakfast was tremendous with self-made options provided.

Breakfast buffet concerns indicate potential shortcomings in food quality.

Food in the hostel was nice but some reviews mentioned it was high-priced and only okay in taste.

Generally acceptable: breakfast is included and described as quite complete by many, but some guests found it minimal or unsatisfactory on occasion (limited options).

Big room size with a terrace available for use.

Nice pool and facilities overall, though some amenities were not noted.

Nice amenities with great activities proposed, enhancing the overall experience.

Generally positive: pool, AC, laundry service and fridge in some rooms noted; pool and facilities appreciated though one report mentioned brown pool water.

Good value given the thorough service despite some issues.

Fair value for the price considering the services offered and friendly locals.

Super awesome deal for room rates, especially during less busy times.

Strong value: several guests stated it was great value and recommended for budget travel, despite isolated issues (refund/staff organisation) reported by a few.