Hanoi Moon Cactus

The location was great and the room was big and comfortable

There were cockroaches in the alleyway leading to the door I didn't receive any check in instructions and there was no one at the reception when I arrived, although it was easily solved via calling it could have been smoother

Homestay tự checkin, cũng đơn giản, phòng sạch sẽ, đầy đủ tiện nghi. Vị trí ngay phố cổ tiện lợi đi ăn uống, đi dạo. Chị chủ support nhiệt tình.

Homestay nên ko có thang máy, mình đi với người già thì hơi bất tiện xíu, nhưng may ở tầng 2 nên cũng ko quá bất tiện. Còn với mình và trẻ em thì ok.

Bylo to v centru staré Hanoji a vše dostupné pěšky, zároveň schované v zadním traktu, takže bez hluku. Výhled pouze v 5.patře, kde jsme bydleli. Majitelka vstřícná , nechala nás brzy ráno otevřít a odpočívat na recepci po noční jízdě ze Sapy a pokoj uklidili také dříve.

The place is located in the heart of the city, the place offers convenient access to restaurants and shops. My family and I had a great stay, and the owner was very responsive. Highly recommended for anyone visiting Hanoi 🇻🇳

Nothing to dislike—the owner was very helpful and informed us that tipping the staff and driver is not necessary.

Chambre propre, spacieuse, bien située et propriétaire très agréable.

Hotel très bien placé pour explorer Hanoi et son ancien quartier. Très proche du lac et de nombreuses attractions. Il y a aussi de très nombreuses options pour manger aux alentours. La chambre était très propre et spacieuse avec tout le nécessaire et une belle salle de bain. Le personnel est très gentil et à l'écoute et trouve des solutions pour tout.

On était au deuxième étage et notre balcon donnait directement sur un mur. C'est donc préférable de prendre une chambre aux étages supérieurs.

The lady host was very nice, accommodating, responsive, and always ready to help, which made the stay even more pleasant. Everything was clean and well-kept, and the bed was very comfortable. I especially loved the cozy, homey feel of the place—it felt more like staying in a house than a typical hotel, which added to the overall charm and comfort.

The place does not have a lift, but we were informed about this in advance. It didn’t really affect the experience, as the homey setup is part of its charm. The staff helped us with our luggage.

Great location. The owner is very kind and helpful. Always available and willing to help.

The stairs up to the property are very very narrow and steep with big gaps between the banisters. Our young kids were scared. No fire alarms and 3 floors up

De plek is ideaal en de gastvrouw ontzettend vriendelijk en behulpzaam.

Je moet even zoeken naar de ingang, steegje in.

Good location and friendly host

The stair is small

המארחת מהממת, עזרה לנו בכל מה שהיינו צריכות

שימו לב שהמקום הוא ללא מעלית ככה שצריך לטפס אך הצוות עזר לנו עם המזוודות והיה מאוד מקסים

The location was ideal.

The property is down an alley, behind a steel door. The lobby looks like someone’s untidy basement littered with ‘stuff’, washing machine and generally a mess. There is no elevator and the stairs are steep and narrow…very difficult for luggage movement. Although the staff does offer to porter your luggage. Communications with the manager were inconsistent. Arranging for room cleaning could happen randomly, anywhere between 11am and 10 pm, depending on staff availability. We checked this hotel out on Booking.com, ver y carefully and repeatedly. We are dumbfounded by the +9 rating it receives and the generally positive reviews. We suspect there is manipulation of those happening.

Big room and all is clean. Hot showers and nice bath facilities. Location is perfect! Moon is lovely host. We will return.

There are a few steps to climb to the room but we didn’t mind.

安全，服务热情。

热水

Emplacement idéal et personnel attentionné.

Un peu froid mais possibilité de chauffer avec la clim’

Ottima posizione in centro ad Hanoi, camera spaziosa e servizi ottimi.

Bạn chủ nhiệt tình, cho khách rời giờ check out thêm mấy tiếng không tính phí

You get what you pay for I guess.

The rooms didn’t seem safe. Front door had holes in it.

Emplacement idéal, gérante adorable, confortable, excellent rapport qualité prix

The property owner was very accommodating

You can feel every spring in the mattress

Essential room but very clean and comfortable, the host is very friendly

Only downside is there’s no elevator and the room is at the 4th floor but we had backpacks so for us it was ok.

Cô chủ hỗ trợ rất nhiệt tình, vị trí thuận tiện vui chơi quanh khu phố cổ và hồ Gươm.

Very good location, centre of Hanoi close to all the shops and restaurants Easy to access - we arrived at 1am and Moon helped by providing a lockbox for access Moon very helpful with doing our washing and later check out

The upstairs neighbours were very loud/ people coming up and down the stairs echoed The lobby could do with a bit of a tidy

- Phòng tối giản, sạch sẽ, thoải mái - Bước xuống là phố cổ luôn, thuận tiện cho việc đi lại chơi các điểm - Chị chủ rất thân thiện

Me gustó que la habitación era muy amplia y estaba muy bien de de ubicación, es decir, estabas cerca de todo

La parte que no me gustó nada fue que el alojamiento está metido en un callejón y para entrar en ese callejón hay una puerta que por la noche se cierra y sí que es verdad que no se nos avisó de que de que esa puerta se cerraba por la noche entonces casi nos quedamos encerradas fuera, pero es verdad que la dueña me atendió muy amablemente aunque fuese tarde por la por la noche. Aún así, volvería repetir la experiencia

Chị chủ cực kì nhiệt tình, đã hỗ trợ tụi mình hết mình. Phòng rộng lắm ạ

Không

Central location

Stairs only. No elevator

Địa điểm gần Trung tâm, tiện lợi tham quan nhiều điểm đến: Nhà Thờ, phố đi bộ, Bờ Hồ, chợ đêm. Gần các khu ăn uống, ẩm thực. Phòng rộng, 2 giường đôi lớn, Nhà VS sạch sẽ. Phòng ở tầng 2 riêng tư, có cửa sổ lớn. Check in thuận tiện. Chủ nhà vui vẻ, nhiệt tình hỗ trợ

Tầng 1 nơi đón tiếp nên sắp xếp gọn gàng hơn.

大教会の付近で街歩きするには最高のロケーション。 部屋は広く、きれい！(入口やエントランスの印象とは違う。)シャワーも温かいお湯でもしっかりとした水圧があったのもGood。 部屋が4階で階段のみだったが、先に連絡を受けており、エレベーター無しが無理なら当日でも無料でキャンセルOKとの優しさ。荷物も上まで運んでくれるので問題無し！何よりチェックイン前に着いても、荷物を預かってくれて部屋まで運んでくれたのは嬉しかった。 帰りの空港までもGrabより安い金額で送ってくれたし、スタッフの気遣いが最高だったよ。

鍵の説明が欲しかった。 深夜に戻ったら手前の門に南京錠がかかっており、焦った。

Amazing host and helped with all our questions. Location is awesome because it's close to everything in Old town.

Non fatevi impressionare dall’ingresso. Le camere sono spaziose e pulite. La proprietaria è molto gentile. Posizione ottima al centro!

Very big rooms, kind staff, everything working fine.

The windows couldnt really keep the noise out, no elevator, but not a big problem as there werent many stairs

Great staff and value for money. The room and customer service are both great.

The entrance is through and alley, which is not great and reception is a bit messy

The owner, Moon, was very accomodating and made sure we were very comfortable. The rooms were also very neat and tidy. Place was very convenient and close to a lot of tourists spots.

Vị trí gần Hồ Gươm và các điểm du lịch trung tâm, lưu trú tự do, chị chủ thân thiện và hiếu khách, nhà mình có con nhỏ và đã được hỗ trợ rất nhiều, mình rất biết ơn điều đó.

La chambre était parfaite, hyper bien placée ! mention spéciale pour la salle de bain, avec grande douche (séparée des toilettes!), et propreté nickel. Les lits étaient très confortables. Et notre hotesse CHARMANTE elle nous a tout arrangé pour les déplacements !

Chị chủ rất nhiệt tình, tâm lý. Chỗ nghỉ sạch sẽ ngay trung tâm. Lần sau đến nhất định sẽ đặt lại

Ms Moon. She is so helpful and that is the best part. The location was ideal, in city centre. It's a great place for a short stay. Steep stairs but Ms. Moon took care of our luggage.

with a family its a bit cramped for a longer stay. Not the fault of the place, but if you are wanting to stay longer, the room offers the space to sleep. Not really to hang out for a longer period with kids in it.

Room is very nice and location is perfect for many Hanoi Experience, specially Old Town. DIY is easier. And, very many power outlets.

Nothing really.

La proprietaria è stata estremamente efficiente e gentile, ci ha aiutato organizzando spostamenti e gite. La posizione è perfetta vicina a ristoranti, mercato e luoghi di interesse da visitare.

Chambre spacieuse et propre pour notre dernière nuit au Vietnam. Notre hôte a été à notre écoute et très professionnel malgré notre arrivée tardive.

mọi thứ đều oke. mỗi không có thang máy thôi, nhưng sẽ có người mang hành lên cho m. nhà m có trẻ nhỏ nên c chủ xếp cho m ở tầg đầu luôn. có dịp lên hn vẫn sẽ ở đây

Wir hatten ein schönes, großes Zimmer mit Smart - TV, was die Kinder sehr schätzten. Die Lage ist optimal, um zu Fuß in wenigen Minuten in die Altstadt zu gelangen. Da das Hotel in einem Hinterhof liegt, war es sehr ruhig. Es gibt viele Restaurants in der Nähe. Die Besitzerin ist überaus freundlich und hilfsbereit und hat uns sowohl beim Gespäck hochtragen als auch bei Ausflügen und Airport Taxi unterstützt. Wir würden wiederkommen.

The staff was amazing, the bedrooms were good size and comfortable, the staff did pur laundry, air con, all very good

The owner is very nice accomodating she cared the client i love her 😍

Nothing always perfect

Very helpful and responsive owner. Walkable distance from many major places

The lady was so helpful and welcoming and even let us have free late check out! Also due to there being no lift she arranged for our bags to be taken to our room at check in and someone also bought them down at check out which was extremely helpful. Service was top tier and the room was lovely to would recommend

We stayed here with a group of 4 and it was perfect!!! Room was clean and comfy, and location was amazing. The highlight was the communication and helpfulness from Môn, we were able to check in late at night and check out late as well to suit our group (so lucky!!!). It’s the best experience we have had in terms of communication, wish we could have stayed longer. Highly recommend

The owner was so thoughtful; there were fresh towels and water ready for us each day. The location is absolutely prime, truly in the center of everything. We did laundry here for a fee, and she was so nice to fold it afterwards as well. Highly recommend staying here!

Close to most things, host was lovely, the street is quite busy so fairly noisy at night,great space for a double room. Within walkable distance to most tourist attractions

I liked that it was close to all of the action. The French cathedral was very close. The lake was a few minutes away by foot. Popular social media Banh Mi and Pho restaurant was just at the end of the block. Lots of great sit down and street food. Great hot shower and air conditioning.

Great location. Next to lots of great eats. Lots of delicious street food. Lots of restaurants. On the corner was an expensive excellent tasting bowl of Pho but the place was packed from 6 am till it closed in the evening. Most of the time there was a line. Within walking distance to the lake and the cathedral. Shopping of luxury goods to inexpensive goods were nearby. Liked that the money exchange was around the corner. The property was fairly quiet because you had to go down the alley. The room was modern and clean. Love that there was air conditioning and plenty of hot water.

The room was large and well located and clean and the ac worked great. Best of all was moon, she went out of her way to help us, as we were stuck with grab not working far away and she booked a grab for us to come back to the hotel and then to the bus station just in time to catch the bus! We would have missed it for sure without her! So thankful!

Super nice and responsive owner, clean and comfortable room

accommodation is located in the old city centre, good location and the rooms are clean! the host is also really lovely. she helps whenever possible. you can book tours around Hanoi, cheaper than the ones you find on booking.com ;) recommended!

Really large space and so quiet even though it’s in the middle of all the action. The balcony was nice, no real view, but for the price you can’t beat getting a balcony!

Everything was great!

We arrived after midnight and the owner came the welcome us. Super friendly. She also helped us booking bus tickets to ha giang. Location in the middle of all the food spots, close to a lake

There's a lot of shops right outside the alley way leading to the stay. 3-5mins walk to the cathedral. It's in a busy street but you cannot hear any noise when you are here. Host was really nice and sweet too.