Hampton Inn Bangor

The property is well maintained.

This property had no running water due to a water main break. Staff told us that the manager would not allow refunds and did not offer to help us in any way. I overheard the manager complaining that he couldn’t afford to lose $20,000. What he can afford is not my problem. He chose to work in the hospitality industry and should be expected to provide decent customer service. I will never stay at this property again. There are other hotels in the area.

Dog friendly and nice space to walk dog outside. Clean and for a dog friendly room didn’t smell like dog. Warm cookies in the lobby - total bonus. Breakfast was decent. Staff friendly.

We didn’t use the amenities so we can’t comment.

The room was clean, we always got extra towels and wash clothes when asked. Great breakfast and access to hot beverages 24/7. The staff were very friendly.

Beds were good, but a little uncomfortable.

Everything!

Nothing!

Location. Easy to get to right off 95.

The convenience from the highway

The included breakfast was a disappointment.

The people working here are so unbelievably kind / friendly !! Extra collapsible bed was free with room Very good selection for breakfast Pretty good location

Beds were pretty firm . For me not comfy pricey for 1 night

We stayed here during our road trip to New England in August 2025. I just found my trip notebook and realized I hadn't done any reviews for our adventures. This hotel was good! It was clean and had plenty of towels! The beds were on the firmer side, which isn't my taste, but the rest of my family was fine. That's personal preference, though, not anything with the hotel itself. The room smelled a bit like dog, but that was handled with our travel plug in air purifier. The a/c did vibrate a bit and make noise, but since it was a cool night, we just turned it off so we could sleep. Breakfast was well stocked and the usual breakfast fair. We would stay here again if we were in the area.

Large well layed out room

The breakfast

The room smelt musty The room was not serviced daily

Clean, spacious, comfortable with excellent service and good hot breakfast

Quick check-in and check-out. The free breakfast is nice. They allowed us a 12 pm rather than 11 am check-out since my daughter was ill.

The curtains in the room did not completely close, so it made it difficult to sleep in AM.

It was clean

Everything was fine for me

Clean , comfortable.

Everything was perfect !

This is a quiet and convenient location and near a TON of stuff. Always clean, comfortable and safe.

I wish the pillows were a little more comfortable otherwise nothing is wrong there

The king bed was the most comfortable beds ive ever slept on.

Very pricey for one night

I already did a review. My daughter went and said it was great!

Everything

Nothing

The employees are always wonderful, and the beds are comfy and the room is clean. Anytime we have had an issue, they have been amazing about addressing it.

Room very nice and CLEAN. What kind of mattress do you have very comfortable.

CLEAN

The staff was extremely pleasant and helpful. The rooms were cleaner than some others. My in-room coffee pot was broken and the replaced it while I was gone. The bed was comfortable and good pillows. The breakfast was ok, but not great. It was about usual for HI hotels.

Staff was friendly. Rooms were clean and comfortable.

This is always a clean and comfortable place to stay. The staff are friendly and helpful. Breakfast is always good.

My daughter was disappointed the pool closed for maintenance as the got to it on Saturday evening. We're thankful they take cleanliness and repair seriously, it was just disappointing because we'd been promising her to go swimming all day. It did not reopen during our stay.

Nice big rooms 👌

Checked twice to make sure the pool was open since we were bringing our three grandkids to swim and driving three hours. We checked in, asked where the pool was, and went upstairs to unpack and get everyone ready for the pool, get down there, and it's closed. Go to the front desk for a sorry!! Can't help you. But you can leave in half an hour to get a refund. Three kids don't understand that. There seem to be a lot of issues with their pool. Not reliable!!! The front desk seemed to think that it was funny .

It was close to where we were visiting family

N/A

Convenience, price, and amenities

Very clean

Very clean and the people are very nice

The staff was all amazing

N/a

Price, pool, closeness to hospital

The beds - they are hard as rocks

Nothing really the breakfast wasn’t that good and the pool was closed until the day we left

The breakfast and the pool was closed they kept saying they didn’t know when it would be fixed the day we left the opened it

Room was great! Breakfast was delicious! The girls loved the pool!

Wish you still had the hot tub!

Breakfast and the location were perfect!!

How hot the pool room got.

Friendly staff, great location, and always clean.

The beds were a bit stiff, otherwise everything was fine.

Friendly staff, and clean room. The breakfast is good and they staff do a good job keeping it stocked.

The pool needed to be cleaned. It wasnt awful but needed some tlc.

Breakfast was good and location was great.

Room was clean.Breakfast was yummy with several options available. Swimming pool was a big hit!

Wallpaper peeling in the room.

Almost everything

The bedding room 338 were hard felt like we were sleeping on the floor. We were far from the elevator due to a bad need closer would of been better. Requested a certain room but couldnt get it which is fine but would of been nice to get similar room.

Very clean and quiet

Nothing everything was great

Breakfast included is nice but a few more options for pickie eaters would be nice little cups of cut up grapes or strawberries for simple eaters (kids)

The pool was unavailable which is the only reason we booked with this hotel because we have stayed before and loved it the pool being unavailable made my kids absolutely hate this trip we booked an extra night just to go in the pool and we’re very disappointed when we went down dressed in pool gear to a sign that said maintenance! Which is fine but when I type in the search criteria to book my room and specifically put indoor pool if yours is unavailable then it should say pool closed! I booked the room based on the indoor pool my kids enjoy it everytime we go to Bangor which is maybe twice a year so this was a bummer for our family vacation!

Love the cleanliness and the safety of the facility. The rooms are immaculate, and the beds are very comfortable. The rollaway beds have real mattresses, which my 12 year old appreciates. The breakfast is awesome, and the coffee bar is an added bonus.

Staff were extremely friendly and helpful

That the hot tub was no longer there

Rooms are dark and out-dated. Heating did not work, 55 degrees in the room during a snowstorm. Staff did not have knowledge of the systems to inspect and or troubleshoot. Breakfast counter had a broken waffle maker, no honey available and only super ripe bananas. This property can and should do a lot better.

The room we stayed in was the biggest we have stayed in and it was great. Definitely gonna go back and stay longer then a night

We arrived tonight only to have our reserved room given to someone else. I dont sleep well in hotel beds but last weekend we stayed here and I slept well. We asked for rhe same room this weekend and the lady at the desk said no problem and booked us. Tonight,Dylan(very disrepectfully) said they had given our room away.

The front desk staff was very helpful. All staff we encountered were very polite and friendly.

Ordered a crib for the room but it never arrived

Property was not plowed after/during heavy snowstorm. We ran out of kleenex as the box was not full. There was no hair conditioner in b the bottle in the shower. We checked out after 6 am to head for surgery., so it was too early to inform anyone. I asked several times and they did not offer a hospital rate, like most of other area hospitals did. This would have been helpful. Lastly, you cannot check in digitally as instructed by the Hilton app/email because they are not part of that system. That doesn't even make sense!

Quick check in and out. The breakfast was good and the pool was warm.

Not hot tub.

Very clean

Wasn’t shoveled outside as well as it should have been and parking spaces were hard to find

Great and pleasant staff

N/a

Good variety of food for breakfast Quiet clean room.

The breakfast never disappoints, the room are always in excellent condition, staff for the most part is friendly, with the exception of the person at the counter who was a little sharp, but i let it pass.

There should be a little more parking for those who are handicap.

Staff was top flight - as skilled, professional, helpful, pleasant, well-mannered, articulate, and polite as you can find anywhere. The elevators were fast. Parking was easy. The view is very nice--natural, woods and trees, no buildings. The location is quiet--no highways, trains, planes, no busy streets, etc. The room lighting is good. The room is generally clean. but there were some smears on the desk. Still a B+for cleanliness.

The worst, hardest hotel mattress **literally** ever experienced - no exaggeration. Mattresses seem to be from the 1990s. Literal SPRINGS sticking into my back!! I've stayed in many Hampton Inns and the beds are usually wonderful. I'm so disappointed I wish checked out but who knows? maybe all Bangor Maine's highest rated hotels are like this? Are the reviews fake? Tomorrow I have a 6am meeting and I won't be well-rested. People drunk in the hallways crumpled on the floor. I had to move the huge TV console to unplug the the refrigerator, which was as loud as an jet taking off. And outside my window (tho I was on the 3rd floor) was a giant generator that ran all night. Enormously disappointed. And this was not cheap--it was $200 with taxes etc. When I got there I lay on the bed to surf the web to find a restaurant and--literally--in 10 minutes ended up with a back ache. And I don't usually get back aches. Even the pillows were either hard or squooshy and weird -- and seems quite "well-used," which is gross. The room overall was kind of disheveled, the bedskirts in disarray and wrinkled, pulled back or hasstily thrown on. The carpet seems old, the color scheme is weird, like orange and brown with ornate patterns. I cannot believe (1) this is the highest rated hotel in Bangor and (2) this is actually a Hampton Inn. The staff is very nice and very helpful. And if this room was nice I probably would not mention the following BUT----the first room I got smelled, I initially thought, of dog---but realized as I passed a certain area on the rug it was VOMIT. The staff immediately switched my room. Overall, I'm kind of appalled.

I really like the free beverages a charcuterie board they had out during check-in and the included breakfast was nice as well.

Breakfast was enjoyable and very clean

🤷‍♀️

I enjoyed the hotel but disappointed that the price was different then what was given online, when price online said included tax

See above

Clean and nice staff. Easy parking

Everything

Nothing

The property was clean,close to everything,and great value

Bed was a bit to hard for my likings

Everything.

Nothing had no problems.