Scenery Guest House

There was ants in the bed and floor

The staff was very friendly and accommodating. The place was also neat and tidy. It's a beautiful place.

Cleanliness and security

Room was too small and the shower had no door the bathroom was flooded with water when showering.

The room was good and warm

The fridge under the counter top need to be looked into and there were ants

The efficient communication and cleanliness.

Nothing

The Owner and staff was very friendly and helpful made us feel welcomed

Everything

Ants

The staff member was nice

I had to shower with cold water both days On the first day I got room on the bottom floor. The windows in the bathroom didn't close, the bathroom door couldn't close, I couldn't sleep the Ole night worried what if someone gets in the bathroom window as both couldn't close nor lock. The windows in the bedroom did not have a lace curtains so when people pass by they can see everything in the room. So I had to close the curtains all the time which made the room dark as the lights were also not that bright. I was moved upstairs which was better as at least no one could see through the windows. On the 1st day the linen was dirty. The microwave was filthy inside.

The location was gooooood

Good location

The room was not clean. Bedding was not freshly washed and not clean. Room and bathroom was dusty. The floors were dirty. Could definitely have done better.

Everything about Scenery was exceptional, the staff are lovely people. It is also such a peaceful place to stay at, the view from the balcony is gorgeous.

The was having ants everywhere we couldn’t eat our food properly

The 2 artwork pieces opposite the reception desk. The pool area.

The door to the room looked like it has been broken into before. No coffee in the room. No batteries in the aircon remote. Plug points do not have covers. The ceiling in the bathroom doesn’t look like its ever been cleaned.

What I can say it was what it looks like in the pictures. It's clean as well

None

The place is a calm and quiet place

The smell of the bathroom

The location. Cleaniness of the room.

The sliding door in room 1 is not working. Guests should be issued the gate remote control. Put tags on your keys so you cannot loose it easily.

No Aircon in the room

The caretakers are not always available

All good

Was clean. The reception was ok.

It was the only place out of 14 that I had to show my confirmation document. As we did not know the location it was ok for one night. The couch in the room was not clean, and the sliding door did not work. Because there is no restaurant it would have been nice to have cutlery in the room.

I like the place in general , the staff was very friendly.

It wasn't completely clean, I saw spider web and ants on the table.

Everything

We didnt have breakfast

Venue

None

The bed was not comfortable at all and requested it to be changed and a different room was allocated unfortunately the 2nd bed was also not comfortable at all

It was ok

The dogs from next door

The room and bathroom is great, so was our host. She was super friendly and helpful. Comfy beds and a great shower and bath. The view is amazing.

The area isn't the greatest, so we were grateful for the secure parking.

i didnt like that catering was not available staff and facilities are good

Toller Ausblick. Großes Zimmer.

Haben kein Restaurant in der Nähe gefunden und das Hotel bietet zumindest im Dezember kein Frühstück an.

We found the staff not very helpfull with questions we had. Our room was booked for 2 people but only one cup, one spoon etc. We had to ask them for anothr cup, spoon etc. The booking was done for 2 people so surley they should have checked this. TV not working we had to get security to come sort out the TV.

No one told us if we could book breakfast , we where just told no breakfast, but when we read the reviews before booking we saw how nice the food was, so VERY confusing on th food situation there. The sign said BED AND BREAKFAST, but we got told there is NO breakfast, so please change your sign or have breakfast available on order. See photo below.

Guest house environment or facility is neat and welcoming.

Having our kids accomodated away from us as parents. We had to run around to taking care of each other. We expected breakfast according to the advert and it was never served. Poor mantainance of door locks, sliding doors don't open or lock. Doors hard to lock or unlock. Not consistent with towel provision. Gym not safe and most equipment was not working. Pool water was not free from dirt.

The hotel built is beautiful, the rooms and hall are well designed. Location is on the outskirt of Kokstadt with good view to mountain and hills.

The hotel seems to be run badly. The room was not clean-fingerprints on all windows, shower was nasty with black algae silicone on the floor, balcony floor is covered with birds droppings. We booked two days in advance for three people and arrived with no guests in the hotel-towels not ready, two cutlery sets with no spoons (the guard brought the third set and the towels later). Toilet seat needs replacement, entrance door is dirty, just too much to mention. At midnight another guest arrived with two kids who continued to scream and run in the corridor till one at night when finally I went out to talk to the guard. In total it is hard to believe that this hotel has such a high rating on Bookings.com, I might believe that the management changed lately and soon the rating will drop. Not what was expected for the price paid.

Location

Choking plugs. Creating random sparks. The plugs were not working. Reception was very poor. We couldn't even charge the phones

It’s so quiet it gives peace

Their rooms are small

Very nice location n its clean

Well the air condition was not working

The build of the place.

Broken bathroom window handles. Broken bathroom door handles. Main switch for the plugs is deliberately switched off at night, meaning you can’t charge your phone or use anything that will require electricity. I stepped in a pool of water in the morning because the bar-fridge had defrosted over night as a result.

Warm

Keep on cleaning and checking the room even if there was no one used the room

tolle Aussicht. Geschmackvolle Einrichtung.

Everything except lights.

In Room 5 there was no proper lighting , if you'll Can add few lights to brighten up the lights that would be perfect.

The staff were good

So many things. A lot of electrics not working. Aircon didn't even have a remote..because it doesn't work. The Pillows are so flat and old and hard. We drove a lot of hours exhausted and didn't get much sleep as it was so uncomfortable.

Cleanliness

Tv too small and no microwave

I had a scary night. Couldn't sleep a wink. How could you sleep in a room with key doesn't move to lock the door. I asked the security who was alone that night, he is said he is aware of problem, he's been reporting the problem to the owner for a long time.

The place is easy to locate. Bed was comfortable, there is microwave which makes life easier.

Bedding and towels were dirty, door was unlockable so that compromised our safety and privacy.