The Palace by Ocean

Ich habe selten eine so perfekte Location für meine Gäste gefunden. Mega tolles Ambiente, super sauber und sehr kompetente Angestellte.

Architecturally interesting modern design small hotel-lovely rooms well appointed with 2 pools indoor/outdoor-nice setting-charming staff available at all times-can offer lunch and dinner if requested.. We did a 2 day stopover as we had friends to visit. Really good size outdoor swimming pool. Recommend for stopovers and short stays

No fridge in our room. Located not too far from the sea which you can't swim in but couldn't find any beach restaurants either so very limited for things to do-but very nice hotel

Overall, we liked the hotel. It is small and cozy, and there are not many people, which is a big plus. The staff were very caring and helpful. There is a beautiful little courtyard for breakfast. A shop is nearby, and there is also a beautiful wild beach. In hotel was a very fiendly and professinal driver who offered many interesting trips around the city.

There were very few fresh options at breakfast, only a small plate of fruit. We would have liked more things like salad, ham, cheese, pancakes for the kids, and similar options, not just fried eggs and plain bread. The beach is also a bit far from the hotel.

Uns hat der Aufenthalt sehr gut gefallen, das Personal war sehr zuvorkommend und freundlich! Der Pool und die Anlage wunderschön!

Man braucht ein bisschen, bis man wirklich in Bentota ist.

De kamers, zwembad en gastvrijheid.

Niets

Der Service, die sehr freundliche Art von Keshan und die gesamte Ausstattung samt Essen - Top.

We loved the food, the ambiance and the gentle approach of all the staff. If we ever visit sri lanka again, we're definitely coming back to the palace by ocean.

The staff are super friendly! They are not pushy, but pleasant and always ready to help with any questions. Delicious breakfast. Beautiful beach 5 minutes away by tuk-tuk. Supermarket 1 minute walk away.

All rooms are different. I recommend the Queen room with a window overlooking the garden. Some rooms have windows facing the interior of the hotel, which is a strange design choice.

Room was spacious, clean and comfortable. Staff was very friendly, hats off to Keshan and team.

Beach is slightly away from the property. But not a major concern as its within 1km.

Alles i.o. Service super. Essen super.

Kein Fernseher kein Kühlschrank im Zimmer dies ist noch ausbaufähig. Professioneller Matratzenschoner wünschenswert

Room was very big and clean

location is bit far from city center and beach

We had an amazing stay! The wonderful and welcoming staff made us feel at home from the moment we arrived. The rooms were comfortable and spacious. The food was absolutely delicious, and the entire complex was spotlessly clean, which made the experience even better. The pools were fantastic; perfect for both relaxing and having fun. Great WiFi as well! Overall, a truly enjoyable stay. Highly recommended!

All staff we interacted with were outstanding, they were friendly and made us feel very welcome. Food was delightful, room was very clean, comfortable, both the room and the facilities were great and as per the photos. We had a throughly enjoyable stay.

Nothing

Rundum alles. Kleines, familienbetriebenes Hotel mit tollem, aufmerksamen Service. Die Zimmer sind groß und sauber. Das Essen war auch sehr gut. Sehr freundliche Mitarbeiter. Sehr zu empfehlen.

Very luxurious place, big room (King room), comfortable beds and two pools (one inside, one outside), well chosen interior. Very friendly and courteous staff. The food was very good, no need to go somewhere else to have lunch or diner if you are in the hotel.

The only thing i disliked was the windows that were facing the inside of the building of my room so I never opened the blinds because everyone could look inside. But I spent a lot of time outside and wasn’t in the room a lot.

I don’t have enough stars for this place. Everything was incredable. The staff is amazing and very friendly.

Everything was more then perfect

L’accueil, chambres propres, la literie, personnel au petit soin, plusieurs espaces communs et bien agencés, hôtel à taille humaine, restauration, petit déjeuner copieux, piscine, l’emplacement

deluxe location kind staff super food

Very helpful and courteous staff Kids enjoyed Everything was taken care of

Lobby was a bit hot

Super liebes und zuvorkommendes Personal mit einer ganz angenehmen Art. Sie haben uns sogar Mückenspray zur Verfügung gestellt. Alles sehr sauber. Die Anlage wird mit Liebe geführt. Das Frühstück war sehr lecker. Der Lunch und das Dinner ist auch sehr zu empfehlen.

مكان نظيف

ازعاج من الفلل المجاوره ، خدمة الغرفة تعبانه في تنظيف، الافطار محدود ، السعر مرتفع بالمقارنة مع الخدمات

Я бы поставила 10+, но Букинг не даёт. Во-первых сам отель: он новый, ухоженный и очень чистый. Видно, что за всем бережно следят. Во-вторых персонал: это просто фантастические ребята. Ни в одном отеле я не встречала ничего подобного - отношение действительно как к гостям, а не просто формальная вежливость для клиентов. У меня было ощущение, что мы находимся на вилле хороших друзей, а не в отеле. Все сотрудники, от шефа до садовника, очень дружелюбные и приветливые, и при этом чёткие и профессиональные. Предоставили нам на выбор несколько номеров и внимательно следили за каждой просьбой. В-третьих расположение: всё нужное рядом. В шаговой доступности отличный пляж, супермаркет, рестораны. Хотя на мой взгляд, кухня в самом отеле даже лучше - большой выбор блюд и доступные цены. Итог: однозначно рекомендую!

Такого нет вообще.

Прекрасный отель, идеальная чистота, шикарный бассейн. По любому поводу можно обратиться к персоналу

Must stay place. True exceptional service

The room smell amazing. The personnel are very nice and friendly (no mosquitoes), it is a bit far from bentota, and about 15min from the beach.

This is honestly the most amazing place we’ve ever stayed! Everything about this hotel is simply perfect — beautiful and spotless rooms, an incredible atmosphere, and a team that truly goes above and beyond for their guests. The service is outstanding, everyone is so kind, helpful, and welcoming. You can really feel how much they care. We’re so grateful for this wonderful experience — it truly felt like a little piece of paradise! 🌴✨

The ambience and location were very good

Although staff were very friendly .. The manager at times was not very accommodative of our requests , food service was also very slow .

Erg schoon en vriendelijk personeel. Hier ook lunch en avondeten gehad. Onwijs lekker

Clean

- Most expensive hotel we stayed in sri lanka, but the worst experience due to bad service and poor facilities. - Room with pool view was actually a view of the lobby( anyone in hotel could see into the bedroom unless curtains drawn) , and the room with a balcony had a view of building site on the same level with builders waving to you if curtains open. Noisy air vents to hear building work.. bugs in the room.. - No hot water in bath or shower, despite asking.. - Air-conditioning not working and power cut for 6 hours during the night..no staff on reception to ask till 6am. So hot and sweltering night with no sleep.. - Evening dinner mediocre and one meal ( out of 5) not served at all , even after waiting a long time, after everyone else on our table had finished their meals..( no one else was present or eating in the restaurant that evening.) No gesture of goodwill offered by the management to remedy the situation.

The hotel provided a good base for a short trip. Food was a highlight, with satisfying meals. Room comfort was adequate – nothing special, but perfectly functional. Staff were genuinely friendly and helpful throughout our stay. The pool area was nice and a welcome respite from the day. The only real downside was the lack of a view from the room. This was not a deal-breaker, but it did limit the overall experience. Overall, a solid choice for a basic, comfortable, and well-staffed hotel.

Location was a little away from the water sports areas and beach but we enjoyed our stay especially the outdoor heated pool at night

Location and breakfast variety

Breakfast is good. Friendly staff.

WIFI is bit slow

Beautiful, clean, lovely hosts. Food was also very good.

Wifi didn’t extend to the pool area, no chairs on the balconies.

The room was very good, staff friendly

The price is too high and breakfast options are extremely limited

Beautiful hotel with large rooms. Staff were very polite and helpful and food was great!

Nothing. If you’re looking to be closer to bentota this place might not be for you but we wanted to be away from the resorts so this was perfect.

We stayed two nights. Very comfortable. Staff were amazingly helpful.

Nothing really

Really friendly and helping staff, tasty meals, comfortable beds, 10 minutes to the ocean, good AC

The road to the beach is messy, but it's about location, not the hotel, inside the property I can mention only low water pressure because of which we couldn't use the bathtub completely — only as shower

We stayed for 10 days, good accommodation, new rooms, nice pool, friendly staff

Sometimes there were problems with electricity, also not comfortable beds near the swimming pool

Everything. Wonderful staff , fabulous food and a lovely pool. We had the Empire room which was fantastic and huge. Highly Recommended 5⭐️

Nothing!

Excellent property.Well maintained and absolutely clean

The breakfast.Booking.com said including breakfast.breakfast was alacarte.my wife is veg.was Served 4 slices of bread,1sliced tomato,1 salad leave,1 glass of juice.asked for fruits refused.After paying so much the hotel should have thought about it or when booking the system should show Alacart or buffet.

My family stayed here for one night and we absolutely loved it. Wished we had stayed longer. The staff were exceptionally friendly and greeted us with smoothies and cold refreshing towels and were always ready to help out. We really recommend the Sri Lankan breakfast which comes included. Kushan (the manager) made so many delicious curries for breakfast it was such a treat. The hotel was pristine and is only two years old (in 2025). The beds were very clean, comfy and cosy. We spent lots of time in the pool, which was a perfect temperature. Eagles flying overhead. There is a supermarket nearby with snacks and after walking for a short distance down a jungle lane is the beach. On the way back to the Palace there was a nice restaurant (Sunshine Restaurant) and as it became dark glowing fireflies appeared.

It’s was amazing hotel location was perfect

Beautiful hotel with very nice garden, kind and helpful staff and delicious food. I can recommend it to everyone.

Clean and tidy

A fridge in the room would have been nice

My family and I truly felt so much peace and relaxation while staying at this beautiful property! From the moment we arrived until the time we checked out, each of the staff were nothing but helpful and very hospitable to us, and made us feel right at home! We loved the beautiful pools, meals and extremely comfortable rooms - not to mention the gorgeous views and proximity to the beach, convenience store and train station. We would absolutely love to return to this amazing place!

Not all of the rooms had hot water to use for showering/bathing

Nice & clean and the food was good. The staff were friendly, yet seemed very inexperienced.

*BEWARE* Overpriced & poor facilities / customer service. We had no hot water throughout our stay, despite informing the staff regularly, they did nothing about it. We requested to change rooms, however were told that all rooms were affected by the same issue, which turned out to be a lie after speaking to another guest, who'd had hot water throughout. They offered no apology for the lack of hot water for the entirety of our stay or anything in the way of a refund / recompense for the lack of this basic amenity. It promotes itself as a 4* hotel, but they are far from that, particularly disappointing as it is particularly expensive for the area.

The location is very nice and property is 6stars it’s really beautiful , I will be back again Thanks to all staff and specially owner of property

Nothing

The hotel exceeded our expectations with its delicious food, clean environment, and excellent facilities. We particularly enjoyed the two pools and appreciated the helpful and attentive staff, making our stay truly enjoyable.

A Heartfelt Stay at The Palace by Ocean – An Unforgettable Experience From the moment we stepped into The Palace by Ocean, we were embraced with warmth and kindness that made us feel like family. This isn’t just a hotel; it’s a sanctuary where comfort, hospitality, and breathtaking experiences come together seamlessly. The rooms were incredibly comfortable, thoughtfully designed to provide the perfect retreat after a day of exploring the beauty of Sri Lanka. Everything, from the soft beds to the calming decor, made us feel at home yet luxuriously pampered. What truly sets this place apart is its amazing staff. They live by a “never say no” attitude, going above and beyond to ensure every little need is met with a smile. From promptly arranging special requests to helping us navigate local attractions, their service was impeccable. And then there’s the owner "Mahesh" – a truly remarkable individual who radiates kindness and hospitality. Their personal attention and dedication to making every guest’s stay memorable left a lasting impression on our hearts. The location is perfect, nestled just steps away from the beach. Waking up to the sound of waves and enjoying serene evening walks along the shore was an absolute dream. It’s rare to find a place where you can bask in nature’s beauty while enjoying the comfort of such a well-maintained hotel. And the food! Oh, the food! Every meal served was a culinary delight. The flavors and the love with which it was prepared made every bite unforgettable. We looked forward to each meal as a celebration of Sri Lankan cuisine. As our stay came to an end, it was hard to say goodbye to this wonderful place and the people who made it so special. We left with full hearts, immense gratitude, and countless memories that we will cherish forever. If you're looking for a place to relax, rejuvenate, and experience unparalleled hospitality, The Palace by Ocean is a must-visit.

Beautiful Family run Boutique Hotel set back from the galle road fronted by a lovely pool area and garden. The small indoor pool is just as stunning. This was the owners home and the rooms have been tastefully furnished to a high standard and all the staff are friendly and helpful. We felt like house guests rather than hotel guests, and loved our two night stay especially as the sun returned after 5 days of rain as a late season Cyclone hit the whole country. Our stay was great value as we booked the day of our arrival and got a Black Friday discount. The owner also let us stay a couple of hours beyond the departure time.

The room we had booked had a small wet room as the en-suite and I was worried about my husband slipping, as they had availability changing rooms was not an issue and was achieved with no fuss. In a perfect world I would rather have a straight shower with glass panel rather than a shower over the bath.

Extremely friendly staff. Very clean and well maintained room. The indoor pool is amazing!

I had a wonderful experience. The hotel is exceptionally clean, with both the room and toilet being spotless. The room size is quite decent, and the bathroom is spacious, featuring a neat and large bathtub. The hotel has two aesthetically pleasing swimming pools—one indoor and one outdoor. The outdoor pool is of a decent size, perfect for a refreshing swim. Breakfast offered limited vegetarian options, but the taste was very good. The staff were very proactive and friendly, making the stay even more enjoyable.

Room was very clean and tidy. Location is near by road very quiet and calm environment.

It would be better if breakfast have more varieties.

Room interior

Breakfast

I had a wonderful stay at this hotel! The location was perfect, quiet and peaceful . My room was spotless and beautifully decorated, providing a comfortable and welcoming ambiance. The bathroom was modern, spacious, and exceptionally clean, with all the amenities thoughtfully provided. The staff was outstanding—friendly, attentive, and always willing to go the extra mile to ensure a pleasant experience. Their hospitality truly made me feel at home. I would highly recommend this hotel to anyone looking for a memorable stay with exceptional service and comfort!

Our stay at the hotel was pleasant, but a few improvements could make it even better. It would have been great to have a mini bar in the room for added convenience. Although there was a kettle and cups, we were surprised to find no tea or coffee stocked. We had to request them from the staff, and while they were provided promptly, having them ready in the room would enhance the experience. Breakfast was nice, but a bit more variety of authentic Sri Lankan dishes would add a special touch. Overall, a comfortable stay, but these small adjustments could make it exceptional! Hope to see those on our next visit😊

Very spacious, grand and look clean and neat. Staff are very friendly and supportive. Enjoyed the company of Ranil Chankara who took us everywhere using the hotel spacious taxi. Very good food particularly veggies. Swimming pool was very good and well maintained

Nothing in particularly.

Exquisite property, tastefully well furnished Very warm and friendly host and the property manager Simply amazing food

A bit far from the beach

The property & 2 rooms we occupied (King & Queen) were beautiful. Well furnished to a luxury standard and the menu/food was delicious. There were lots of staff always present.

Although beautiful and luxurious, everything seemed to take a long time when you requested something - staff were friendly, yet nothing seemed efficient/organised. Everyone seemed to be doing the same thing and no clear defined roles. With a little bit more organisation, the Hotel would be Top Class. Perhaps, also some local information/knowledge for guests when they arrive would be helpful as a bonus. We would definitely go back, just some advice to improve to perfection.

Breakfast was amazing.it worths more than the price we paid and very friendly staff.

Calm and clean

The property was well maintained. They had two pools- one indoor and one outdoor. Outdoor pool is a new one and very beautiful especially in the evenings. The pool was well maintained, they could alternatively put the treating chemical in the pool and not allow customers when the chemical is there which was well thought form their end. We got a great tuk-tuk driver through them who was friendly, reasonable and helpful beyond his work. Owner of the property was around as well during our stay and is a down to earth person, it was good connecting with him. The breakfast was wonderful and in plenty and overall staff was very friendly and caring.

Our check in was not great, as there was an alternative person to the manager at the reception. She could not communicate in English and we had some price difference coming in her calculations as to ours on the booking. Eventually we got help in translation and figured it out but beyond this the manager was there and he was superb. We visited during the off season, and in that case the location did not feel very ideal. We were not able to find good restaurants around and also realised after that Ahangulla is a posh place and we were more on a budget trip to afford the luxury hotels/ restaurants around.

Beautifully designed boutique hotel. Luxury spacious room. We arrived Palace by ocean very late afternoon even though they prepared with smiley face delicious lunch for us. Our every meal was excellent. Nice indoor pool. The owner & the staff was super friendly always tried to accommodate every single requirement we had. Special thanks to owner & the staff for their wonderful hospitality.

Nothing

It felt like home and not a hotel. A luxury holiday home.

Some repairs are being done at the moment so some noise in the afternoon and we like an afternoon nap.

This is my second time here. Staff and their foods were super delocious. And i dont have words to tell how super is this place.wish to be here again

Nothing

We really enjoyed everything about this property. The rooms are spacious and clean and the bed was very comfortable.

The location wasn't great if you want to go to restaurants and shops etc.

Staff was very friendly. Highly recommended place to visit. Valuable place for money.

Clean, comfortable, modern, amazing air conditioning, amazing breakfast. Very kind staff who treated you like royalty. A big thank you to Ronaldo in particular. Nice food and good prices.

Nothing g not to like

Nothing much.

The property is charging random rates for food. They tell you that it's a buffet and charge you for the same. However the breakfast was only ala carte. They don't have intercom in the rooms and some of the rooms are locked. There was a power cut in the night and we couldn't contact the manager as most of the rooms are locked out. There are mosquitoes in the hordes. When you tell them about it they shall not care. Overall it was a very scary and horrid experience.

The Palace by Ocean, a charming boutique hotel, exceeded all my expectations. Impeccably clean and tastefully designed, every corner of this hotel exudes sophistication and comfort. The staff's warm hospitality made me feel like a valued guest from the moment we arrived. And the culinary experience? Simply divine. From breakfast to dinner, each dish was a delightful fusion of flavors that left me wanting more. If you're looking for a boutique hotel that combines luxury, friendliness, and delectable cuisine, look no further than The Palace by Ocean.

The room could have been a bit more spacious.