Courtyard by Marriott Gorakhpur

The location is central

The rooms could have been cleaner . I had to ask it to be cleaned twice on the same day after check in .

Excellent

All is well

Like each and every facilities available in hotel

The services of staff were exceptional.

Neat and clean

All is well

All is well

Outstanding

Outstanding

All is well

All is well

Excellent interior design , location and food . Best hotel in town

Front desk is slow and understaffed . The pan Asian restaurant should be separated by a partition rather than being merged with the main multi cuisine restaurant - that would give guests an additional restaurant to explore with a different ambience

Ambience

Not applicabke

Location and the Garden area.

All is well

All is well

Nice Garden ambiance , Very kind staffs and Garden Swimming pool

All good no comments

The amenities are amazing. Especially gym and swimming pool. Rooms are spacious. There is a room dormitory for drivers. And you can get extra bed in your room.

Spread was small in the dinner and breakfast buffet. It needs to be wider.

All is well

All service is excellent

All is well with excellent

All is well

Great location Awesome ambiance Good breakfast spread

Food severed in buffet dinner was not hot and also I ordered hot coffee in room which was also not hot

All is best

All is well

Exceptional experience as compared to the other 5 star hotel Gorakhpur.

HOSPITALITY

service in the restaurant is slow and unresponsive, this is my second time experience

All typical Marriott facilities

Room size small

Service is excellent 👌👌 Aal is we'll

Comfortable in all 100 out of 100

It’s a new property and an oasis in Gorakhpur Almost all things are perfect here

They need some improvements in guest services which are standard across marriot bud oddly not followed here in this property They don’t have ironing services round the clock it was a let down further their breakfast timings remain same thru the week no relaxing of timings on weekends which is again odd

All is well

Cleanliness and almost all staff's behaviour

Nothing

Excellent

All is well

Comfortable stay. Location very good.

Everything from check in to check out was just perfect 👌

Nothing

Great experience: we wanted to just pass through Gorakhpur and stopped for the night. We were happy to extend our stay. A beautiful environment, professional demeanor, quality services, and very good food with a wide selection. It definitely confirms the level of a 5-star hotel. Thank you.

The staff was extremely friendly, helpful and efficient. The breakfast was awesome, specially the samosas The view from the room was beautiful

Especially at 12 o'clock in the night, 20 kilometers away from the hotel, another truck broke down and sent the hotel car to the place where the way was closed. Thanks to the hotel management for this

Very good property to stay in Gorakhpur

During the rush hrs at restaurant have less attendant

Everything was just perfect. And a special shout out to Zia and Shruti. They did a commendable job.

Liked everything.

Big Clean comfortable room, peaceful location, late check out available and the staffs have good problem solving skill

30 mins late pick up at the train station at the late night 11pm (For the lady who travels alone please call the hotel 15 mins before the train arrive the Gorakhpur station, ask the driver to wait for you at the platform for your safety)

Ample space in room

AC control panel without remote

Location and ambience

All Food was tasteless

The staff at the reception, at the Asian Bowl, at the coffee shop were just amazing. A special mention for Arshi, Zia, Ankit at Asian Bowl, and all others. The chef at Asian Bowl deserves a special mention. The room was splendid and very comfortable.

The breakfast spread was such a let down. This was the first star rated hotel in India that I walked into which had only vegetarian spread in the breakfast. Also they never mentioned that the option (extremely limited) for a non-vegetarian existed on special request. If you did not know it you couldn't ask for it. There was no live counter even for an omelette. The live counter for pancakes had a plateful of cold pancakes and not a soul in sight to make you fresh and hot pancakes. For the first time I felt discriminated against, in a hotel, for my choice of food. The shower gel and others in the shower area refused to operate. One would go on squeezing the bottle but nothing would pop out. The car porch was full of cars, with guests departing. Now some of them were standing and chatting while their cars kept on waiting. I had to leave for an urgent meeting but my car couldn't reach the porch. So obviously when it came the wrong way, I was very rudely pointed out by the front door manager that this was not the way and I was in the wrong lane. Yes sir I was, but then who called you out for your mismanagement? They are a good hotel but they need to definitely spruce up their business and be a bit more inclusive as each and every guest is paying to stay.

Location. Breakfast. Cake shop.

No city map at helpdesk

It was a good one night stay

I thoroughly enjoyed my stay at this hotel. The staff were very responsive to requests, prompt in dealing with issues, and extremely well trained in hospitality. The quality control was impressive, especially in the food that was served at breakfast and dinner. The buffet was very well stocked and all the dishes I tried were delicious consistently. The staff was also eager to serve and attentive to our needs. The property is also large, quiet, and overlooks the lake. Well designed and maintained. One of the best hotels I have stayed at! Overall, highly recommend.

Beautiful interior. Best location.

I loved the location and the overall ambience of the Hotel. The staff was friendly and the cooperative. The view outside was beautiful and there were plenty for good food joints near the hotel.