花畑広場
花畑広場, Chuo Ward, Kumamoto, 860-8601, Japan- Park
English
Hotels in Kumamoto8.4Excellent(83 reviews) 
74% match
74% match
73% match
Grids Premium Hotel Kumamoto
by AB Accommo
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About this hotel
Convenient Amenities
Enjoy complimentary wireless internet access and on-site vending machines for added convenience.
Satisfying Dining Experience
Indulge in a delicious meal at the hotel's restaurant, with daily buffet breakfasts available for a fee.
Central Location
Located in the heart of Kumamoto, within walking distance of popular attractions like Sakura Machi Kumamoto and Kumamoto-jo Hall.
Immerse yourself in comfort and convenience at Grids Premium Hotel Kumamoto. Book now to experience the perfect blend of modern amenities and a prime location near Kumamoto Castle.
Nearby Attractions
熊本市立熊本幼稚園跡
熊本市立熊本幼稚園跡, 白川ちゃりんぽみち, Chuo Ward, Kumamoto, 860-8601, Japan- Memorial
熊本大学薬学部発祥の地
熊本大学薬学部発祥の地, 白川ちゃりんぽみち, Chuo Ward, Kumamoto, 860-8601, Japan- Memorial
西岸寺公園
西岸寺公園, Chuo Ward, Kumamoto, 下通二丁目 860-8601, Japan- Park
くまもと街なか広場
くまもと街なか広場, Chuo Ward, Kumamoto, 860-8601, Japan- Public Access
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花畑公園
花畑公園, Chuo Ward, Kumamoto, 860-8601, Japan- Public Access
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慶徳小学校発祥之地
慶徳小学校発祥之地, 白川ちゃりんぽみち, Chuo Ward, Kumamoto, 860-8601, Japan- Memorial
シャングリラ
シャングリラ, 南銀座通り, Chuo Ward, Kumamoto, Shimotori 1-chome 860-8601, Japan- Attraction
濟々學同窓會創立百周年記念
濟々學同窓會創立百周年記念, 銀座通り, Chuo Ward, Kumamoto, Shimotori 1-chome 860-8601, Japan- Memorial
停車輛
停車場, 熊本高森線, Chuo Ward, Kumamoto, 860-8601, Japan- Attraction
長六橋
長六橋, National Highway Route 3, Chuo Ward, Kumamoto, 860-8601, Japan- Viewpoint
民生委員の父 林市蔵翁
民生委員の父 林市蔵翁, 行幸橋, Chuo Ward, Kumamoto, 860-8601, Japan- Memorial
清正公像
清正公像, 行幸橋, Chuo Ward, Kumamoto, 860-8601, Japan- Memorial
民生委員制度創設七十周年記念
民生委員制度創設七十周年記念, 行幸橋, Chuo Ward, Kumamoto, 860-8601, Japan- Memorial
船場橋
船場橋, Chuo Ward, Kumamoto, 新町二丁目 860-8601, Japan- Attraction
西南の役回顧之碑
西南の役回顧之碑, 行幸橋, Chuo Ward, Kumamoto, 860-8601, Japan- Memorial
Important Information
- One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Parking height restrictions apply.
Stay Details
Check-in from
03:00 PM
Check-out by
11:00 AM
Children
Not allowed
Pets
Not allowed
Amenities
Elevator
Breakfast available (surcharge)
Express check-in
Wheelchair accessible parking
Self parking (surcharge)
Shared microwave
Covered parking
Garage
Wheelchair-accessible van parking
Wheelchair-accessible on-site restaurant
Change of towels (on request)
Change of bed sheets (on request)
Well-lit path to entrance
Stair-free path to entrance
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Room Types
Corner Twin Room, Non Smoking
Up to 3 guests2 Twin bed (90-99 cm wide)
2 Large Twin Beds
Soundproofed room
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch flat-screen TV with digital channels
Food & Drink - Mini-fridge
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Day bed, desk, and iron/ironing board (on request)
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - LED light bulbs
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-99 cm wide)
In-room amenities
ShowerAir conditioningHair dryerBathrobeDeskPrivate bathroomHeatingSlippersBidetToilet paperSofa bedShampooDaily housekeepingPremium beddingIn-room massage availableFree WiFi
Medium Twin Room, Non Smoking
Up to 2 guests2 Twin bed (90-99 cm wide)
2 Large Twin Beds
Soundproofed room
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch flat-screen TV with digital channels
Food & Drink - Mini-fridge
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Desk, iron/ironing board (on request), and desk chair
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - LED light bulbs
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
In-room amenities
ShowerAir conditioningHair dryerBathrobeDeskPrivate bathroomHeatingSlippersBidetToilet paperShampooDaily housekeepingPremium beddingIn-room massage availableFree WiFiRainfall showerhead
Queen Double Room, Non Smoking
Up to 2 guestsQueen Bed (150-160 cm wide)
1 Queen Bed
Soundproofed room
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch LCD TV with digital channels
Food & Drink - Mini-fridge
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Desk, iron/ironing board (on request), and desk chair
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - LED light bulbs
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
In-room amenities
ShowerAir conditioningHair dryerBathrobeDeskPrivate bathroomHeatingSlippersBidetToilet paperShampooDaily housekeepingPremium beddingIn-room massage availableFree WiFiRainfall showerhead
Compact Twin Room, Non Smoking
Up to 2 guests2 Twin bed (90-99 cm wide)
2 Large Twin Beds
Soundproofed room
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch flat-screen TV with digital channels
Food & Drink - Mini-fridge
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Desk, iron/ironing board (on request), and desk chair
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - LED light bulbs
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
2 Twin bed (90-99 cm wide)
In-room amenities
ShowerAir conditioningHair dryerBathrobeDeskPrivate bathroomHeatingSlippersBidetToilet paperShampooDaily housekeepingPremium beddingIn-room massage availableFree WiFiRainfall showerhead
Family Triple Room, 3 Bedrooms, Non Smoking
Up to 3 guests2 Twin bed (90-99 cm wide), Sofa bed (90-99 cm wide)
2 Large Twin Beds and 1 Twin Sofa Bed
Soundproofed room
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch flat-screen TV with digital channels
Food & Drink - Mini-fridge
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Desk, iron/ironing board (on request), and desk chair
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - LED light bulbs
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-99 cm wide), Sofa bed (90-99 cm wide)
In-room amenities
ShowerAir conditioningHair dryerBathrobeDeskPrivate bathroomHeatingSlippersBidetToilet paperSofa bedShampooDaily housekeepingPremium beddingIn-room massage availableFree WiFi
Semi Double Room, Non Smoking
Up to 2 guestsDouble bed (131-150 cm wide)
1 Double Bed
Soundproofed room
Relax - In-room massage available
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 42-inch flat-screen TV with digital channels
Food & Drink - Mini-fridge
Sleep - Premium bedding and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Desk, iron/ironing board (on request), and desk chair
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Eco-friendly - LED light bulbs
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
In-room amenities
ShowerAir conditioningHair dryerBathrobeDeskPrivate bathroomHeatingSlippersBidetToilet paperShampooDaily housekeepingPremium beddingIn-room massage availableFree WiFiRainfall showerhead
Hotel Policies
Pets
Pets not allowed
Parking
Parking height restrictions apply
General
Professional property host/manager
General
Unicode Support true
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(83 total)
Provider-sourced guest reviews.
10/10
Reviewed Oct 11, 2025すべてが最高のホテル
10/10
Reviewed Sep 24, 2025ありがとうございました！！
10/10
Reviewed Sep 21, 2025Saubere Zimmer, sehr nettes Personal, gerne wieder.
6/10
Reviewed Sep 12, 2025Hotel is walking distance to transport facilities like Karashimacho Tram Station and Sakuramachi Bus Terminal. The shopping arcade which has food and convenience stores are also within walking distance. However, despite the easy access to transport and shopping, the rooms seems to be generally a bit tighter. Hope that they can improve on the acknowledgement portion because they did not respond initially when I use contact property on Expedia. It was only after sending an email to Expedia which I then have the confirmation acknowledgement.
6/10
Reviewed Sep 1, 20252박 했는데, 방에 실내화도 그대로고 박스 분리수거가 생겨서 문근처에 두고 관광하러 나갔다 저녁에 드갔는데 수건만 바꼈고 침대 상태, 박스, 실내화 그대로 더라구요 그 외 침대도 푹신하고 화장실도 넓어서 좋았어요
10/10
Reviewed Aug 22, 2025施設がオシャレでゆっくり過ごせました。
10/10
Reviewed Aug 19, 2025地點很好, 但沒有停車位, 過橋的話有可以找到比較低價的停車場. 設施不錯, 浴室與廁所完全獨立, 整體設計多人使用上比較不會衝突, 有提供自助式的行李寄放, 便於行程安排.
8/10
Reviewed Aug 10, 2025朝食美味しかったです！
6/10
Reviewed Aug 6, 2025房間的空間小，停車要收費2000日元，可以到對面停車場,只要1300日元，比較便宜。 優點是附近逛街滿方便。房間乾淨。
8/10
Reviewed Aug 5, 2025立地も客室もスタッフも良かった。 一点気になるのは、客室フロアの廊下やエレベーター前のエリアでは照明の仕様で舞ってるホコリがものすごく目立った。 マスク着用にてリピ有。
8/10
Reviewed Jul 22, 2025静かです
10/10
Reviewed Jul 21, 2025Nice quiet and clean hotel also very dark . Close to combini, restaurants and stores. Great experience
10/10
Reviewed Jul 12, 2025スタッフの方、ほど良い接客！ 気持ちいい！！
10/10
Reviewed Jul 8, 2025綺麗でとても良かったです
8/10
Reviewed Jul 3, 2025コインランドリーを利用される方が多くて、ちょっとのタイミングで次の方が並んでいたり、延長したくても待っている人がいると、それも出来ず。 台数が増やせるならと思いました。
10/10
Reviewed Jul 2, 2025Ms. Kim who was at the front desk was amazing. I saw her handle Korean, Japanese and English speaking customers. She does the work of three people and in a very caring manner. She made my check in so smooth. Thank you and Kim!
10/10
Reviewed Jun 26, 2025ソラマチバスターミナルや新市街からのアクセスがよくてよかったです。エレベーターは混みがちでした。
10/10
Reviewed Jun 25, 2025宿泊する当日に予約をしました。ロビーもお部屋も清潔感がありスタッフの方の対応も丁寧でした。熊本市アーケードやバスターミナルとその隣接施設も徒歩圏内で近く、周囲には比較的低料金で停めやすいコインパーキングも多くあり車でも交通機関でも利用しやすいです。平日だったからかお部屋のランクもアップグレードされており快適に過ごせました。また機会があればここを利用したいと思います。
8/10
Reviewed Jun 20, 2025雖然房間不算大 開兩個行李箱沒那麼方便 但是至少床底可以推入行李箱 去車站搭車走路也方便
8/10
Reviewed Jun 15, 2025新しいホテルで、全般的に綺麗でした。
8/10
Reviewed Jun 14, 2025綺麗でした
6/10
Reviewed May 28, 2025Schöne Unterkunft mitten in Ginzha. Bei der Zimmerwahl nur beachten, dass genug Platz zum Öffnen der Koffer ist. Negativ: hätte einen Hinweis erwartet, dass man keine Fenster öffnen kann. Nach zwei Nächten waren wir Dank Klimaanlage alle krank. Aber das ist ein Vorwurf an Expedia, nicht an das Hotel.
8/10
Reviewed May 26, 2025アクセスが良かったです。
10/10
Reviewed May 26, 2025The hotel was amazing, it blew away our expectations. We received pajamas and slippers, and the room itself was cozy and comfortable. Everything seemed of high quality and well thought. I highly recommend it.
10/10
Reviewed May 22, 2025위치 아주 괜찮음 사쿠라마치 터미널에서 길만 건너면 됩니다. 편의점이 가까이 있으면 참 좋을것 같아요 그것만 아쉬웠어요. 유명한 돈까스집도 바로 근처입니다. 호텔은 친절하고 깨끗하고 깔끔해요
10/10
Reviewed May 18, 2025整題算不錯 就是提供的停車費偏高一晚要2000日元
10/10
Reviewed May 17, 2025The hotel seems fairly new and was very clean. Moreover, the location is right by a tram stop, and is a very short walk to a lot of restaurants and stores, including a nice Shinshigai (large covered shopping area) that is across the street. Only about a 20 minute walk to Kumamoto Castle as well. The bed was very firm, which some might not like, but I thought it was good.
10/10
Reviewed May 17, 2025ホテルは良かったです。 1つだけ、ドライヤーの先端のセットノズル（吹き出し口）が外れやすくて、何度も落ちて思うように髪の毛が乾かすことができませんでした。あれは壊れていたのかなぁ…
8/10
Reviewed May 9, 2025Very conveniently located and a short walk from the station and main sightseeing attractions (including Matsumoto Castle). Modern hotel with friendly staff.
8/10
Reviewed May 4, 2025良かったです
10/10
Reviewed Apr 26, 2025部屋が綺麗でよかった
10/10
Reviewed Apr 18, 2025酒店泊車位很小而且貴。
10/10
Reviewed Apr 14, 2025私達は、宿泊当日予約して、大人３人宿泊できるトリプルルームだったが、チェックインした時間が予定より早くなってしまい、まだ、ベッドや不足の1人分の準備が追いついておらず、後にフロントスタッフが部屋へ来て、整えて下さった。15時は、海外からの団体のお客様対応に追われている時だったので、落ち着いてから応対してくださったようである。丁寧な対応だったので、不快な気持ちはなかった。館内説明など、ほかは完ぺきでした。２階に休憩出来 、フリードリンク、フリーフードのところがあるときいたが、(午後１時から10時まで？)行ってみたが従業員がおらず、説明とは違っていたようだ。フロントにしっかりと聞くとよかったと反省しています。
10/10
Reviewed Apr 13, 2025가성비도 정말 좋고 위치도 좋고 여러모로 친절한 숙소였습니다. 얼리 체크인은 어렵지만 짐 맡아주고 방으로 올려놔주시겠다고 제안한 곳은 처음 봤네요...! 주변 지인이 구마모토 여행 간다면 적극 추천할 것 같습니다 :)
10/10
Reviewed Apr 9, 2025Everything was great
6/10
Reviewed Apr 5, 2025Hotel is just a good place to shower and rest. It is located in a good area. If you have a car, you will have to pay an extra 2000 yen a day for parking. Their coffee set up is from 3pm-midnight, which is kind of odd times.
8/10
Reviewed Apr 3, 2025Great location with sightseeing spots around! Very good deal!
10/10
Reviewed Mar 24, 2025사쿠라마치와 아케이드 모두 접근성 좋고 머무르는동안 불편함 없이 잘 쉬다가 왔습니다
10/10
Reviewed Mar 17, 2025安くて綺麗でよかった！
6/10
Reviewed Mar 6, 2025酒店設施乾淨，有付費停車場，附近亦有多個停車場，鄰近地鐵站，亦鄰近下通商店街，10分方便，價錢相宜，但房間內的設計及設備不太友好，例如無電話聯絡前台，洗手台/浴室沒有地方掛毛巾。
10/10
Reviewed Mar 5, 2025Good
10/10
Reviewed Mar 3, 2025綺麗でした。
10/10
Reviewed Mar 3, 2025Decent room size and walking distance to lots of eateries and shopping.
8/10
Reviewed Feb 28, 2025I recieved new towels everyday which was unexpected. Otherwise, excellent.
8/10
Reviewed Feb 28, 2025ホテルの駐車場が満車で遠い駐車場になり割引券ももらえたが近くのパーキングに止めた方が料金も同じなので残念だった
8/10
Reviewed Feb 24, 2025繁華街の一番南端で、歩ける距離で静かで良かった。
8/10
Reviewed Feb 22, 2025立地は繁華街から少し外れたくらいで便利。設備は新しいので気分良く過ごせるが、部屋がコンパクトを追求していて、少し窮屈に感じる。
8/10
Reviewed Feb 20, 2025駐車場が狭いので止めにくいので注意が必要。
10/10
Reviewed Feb 12, 2025部屋も広くとてもキレイでした！
10/10
Reviewed Feb 12, 2025また泊まりたい
10/10
Reviewed Feb 11, 2025サクラマチからも近く、観光なども行きやすい良い場所にあり、お部屋もとても綺麗で良かったです。
8/10
Reviewed Feb 11, 2025交通方便，服務態度非常好👍房間清潔人員打掃一般
10/10
Reviewed Feb 7, 2025Good location, nice staffs, clean room.
8/10
Reviewed Feb 3, 2025裝橫新，三個房空間寬敞，打開行李擺放後，還有足夠空間行走。基本設施齊備。
8/10
Reviewed Jan 31, 2025朝食付きでした。品数は多いのですが口に合わなかった。残念です。 日本語が聞こえないのにびっくりでした。 ホテルとしては清潔で良いですよ。
10/10
Reviewed Jan 27, 2025Is great
8/10
Reviewed Jan 24, 2025新しくて、綺麗で、かっこよくて気持ちよかった。 ただ部屋のテレビが映らず。 深夜に気づいたのでフロントに人がおらず、諦めました。配線を見てもちゃんと繋がってたのに。 それ以外は快適でした。
8/10
Reviewed Jan 22, 2025新しい清潔なホテル
10/10
Reviewed Jan 15, 2025ホテル内も綺麗でお出頃な値段で宿泊出来ました
8/10
Reviewed Jan 7, 2025初めて利用しました。ホテルの駐車場が少なくて、提携の駐車場を利用しましたが、少し遠かったです。清算も有人でとのことでしたが、分かりづらかったことがマイナスでした。部屋自体は家族みんな喜んでくれて、ベッドではぐっすり眠れました！朝食は品数は多くはありませんが、息子が馬肉のメンチカツと熊本ラーメンが気に入ったらしくおかわりしてました。
10/10
Reviewed Jan 6, 2025버스터미널, 구마모토성이 가까이 있음. 한국인 직원이 상시 상주하는건 아니었음. 청소는 하루에 한번은 아니지만 수건은 항상 채워줌.
6/10
Reviewed Jan 5, 2025房間太暗 隔音不好
10/10
Reviewed Jan 5, 2025赤ちゃん連れだったので浴槽があれば良かったです。
6/10
Reviewed Jan 1, 2025There is no large hot spring bath. My kid was just seeing cats behind the building and staff was unfriendly to alert us this area is staff only. Come on just seeing cats there !
10/10
Reviewed Dec 29, 2024酒店很新，房間很清潔，需要用的日用品及梳洗用品可於前枱自取。雖然燈光比較暗，但很喜歡這種氛圍，讓人感到放鬆。早餐品種不多，但很美味，如能再加水果會更好。
6/10
Reviewed Dec 22, 2024アーケード街に近くて便利でした。
10/10
Reviewed Dec 17, 2024This hotel had excellent service in English! Check-in was smooth, with lots of public parking nearby. There were lots of free amenities, the room was very clean, and the location was fantastic.
8/10
Reviewed Dec 12, 2024バスタブなしシャワーのみですが、シャワーで温まりました。お部屋の備品も必要なのが揃っていて、機能的でよかったです。
10/10
Reviewed Dec 12, 2024離熊本巴士總站非常近，附近也有商店街可以逛。非常好的住宿地點。
10/10
Reviewed Dec 2, 2024酒店很新，設施也很齊全新淨，值得推薦
8/10
Reviewed Nov 30, 2024新酒店乾淨企理，職員有禮接待。由於酒店沒有將早餐時段設計人潮分隔管理，入住五天兼購早餐券，每天0750-0850早餐時段，完全被旅行團攻陷，毫無餐桌禮儀，環境嘈吵。我們唯有0855後才到2樓餐廳食早餐。 下次都會入住，但一定在外出食早餐
4/10
Reviewed Nov 23, 2024単なるビジネスホテルでした。
10/10
Reviewed Nov 17, 2024酒店處於繁盛地區附近很多美食交通方便，早餐選擇亦足夠，房間清潔窗外景觀不錯。
4/10
Reviewed Nov 6, 2024とにかく狭い
6/10
Reviewed Nov 1, 2024部屋を掃除するとき、ウェイターはベッドとキルトを整えず、ゴミを取り除くだけでした。部屋とバスルームは掃除されていませんでした。 1名様でご宿泊の場合、歯ブラシとバスタオルは1名様分のみのご用意となります！唯一の利点はベッドが大きいのでぐっすり眠れることです！
8/10
Reviewed Oct 23, 2024近くに飲食店が多いです。外部駐車場が大きな道路の斜向かいにあるため歩くのが不便です。
6/10
Reviewed Oct 7, 2024房間燈光非常暗，根本看不清楚，未住過一間酒店房間的燈光是如此暗淡的！
8/10
Reviewed Oct 5, 2024アメニティも充実していて良かったです。
8/10
Reviewed Oct 2, 2024シャワーしかないのが、残念。 Morningの価格を下げて欲しい。
10/10
Reviewed Oct 1, 2024サクラマチにも近く、繁華街から少し離れているので静かでした
10/10
Reviewed Sep 26, 2024Great place to stay.
6/10
Reviewed Sep 9, 2024The interior of the bedroom is very dark. I am not sure if the effect they are trying for. The room was small an awkward. Great breakfast.
4/10
Reviewed Apr 18, 2024The management wasn't friendly, i told the miss manager the light in the room wasn't working properly ,she said we will check it out. I think she should offer proper conform to the customers. Also i was asking if i could leaves the car , until 12 . I could walk visit around come get back car . She wouldn't not backed off the policy. If you want a customer come back to your hotel train your staff be friendly able adjusted for small request.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Clean rooms
- •Helpful staff
- •Great location
- •Delicious breakfast
Areas to consider
- •Tight rooms
- •Parking issues
- •Visible dust in corridors
Cleanliness
8/10One review mentioned visible dust in hallways and elevators.
Service
8.7/10Generally positive mentions of staff but issues with responsiveness.
Location
8.6/10Proximity to transport facilities and shopping areas is highly praised.
Room Quality
8.2/10Rooms are noted to be clean but generally tight.
Amenities
8.3/10Good facilities overall, but lack of parking noted.
Value for Money
8.5/10Fair pricing considering room and location.
Food and Beverage
8.5/10Breakfast was specifically mentioned as delicious.
Overall Experience
8.4/10Based on positive pros and minor concerns.