The Külsümz Hotel

L’emplacement

Chauffage très fort

location is perfect. room is comfortable and calm. and it was cool to stay laggage and walk for second day in center. thanks!

Das Personal war Super Hilfsbereit zu jeder Zeit Ansprechbar. Das Empfehlenswerteste Hotel für ein Istanbul Trip da du sehr Zentral bist. Wir kommen sehr gerne wieder

Hotel excelente, sobre todo en calidad/ precio. Calentito, limpio y zona céntrica, el personal muy simpáticos y cercanos, nos ayudaron con las maletas según llegamos y al irnos también además de preocuparse de revisar si el radiador estaba encendido en nuestra habitación ya que fuimos en enero y había mucho frío! Una experiencia fantástica!

El secador dejaba de funcionar por falta de potencia y se calentaba lo cual era muy difícil secarse el pelo, es el único fallo que ha tenido el hotel. Deberían de tener de recambio para darte uno individual en caso de que esto sucedan

Замечательное демократичное жилье по очень хорошей цене в зимний период. Это был наш первый раз в Стамбуле - не с чем сравнить; но нам было комфортно - очень тепло, плюс нам дали очень просторный номер на верхнем этаже с приятным видом на город. Огромная удобная кровать - важный элемент :) водичка в номере, чай, кофе. Хороший аутентичный, достаточно тихий район. Приятные сотрудники. В день отъезда нам предложили заказать такси за 30€ до аэропорта, это было удобно и все получилось вовремя. Благодарим и желаем удачи!

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Приветливый персонал, быстро реагируют на просьбы.тихий номер, который не на улицу. Друзья жили с видом на улицу, сказали, что тоже норм.

Во дворе стройка, но за неделю работали только 1 день, когда мы уезжали. В среду.

Super situation très centrale. Amabilité de la personne à la réception

Good location, close to public transport (T1) and Taksim square. Friendly staff, clean and modern room. Breakfast not in the hotel, but at Port Bosporus hotel, about 5 min walk on top floor with excellent view ove the bay, well wothy walking.

It was an excellent experience and the staff was very friendly.

Nothing - it was perfect location.

They were very nice and helpful.

It’s very clean and a great location.

Location was a short walk from the train, the staff was extremely friendly, they looked out for us and were so kind, the room was VERY spacious and the hotel looked awesome, it’s was clean, had a I’m still supersized by the amount of space and how nice the hotel was for the price we paid. This was my favorite hotel in our stay!

Nothing to complain about!

Excellent hotel. My main concern is always cleanliness and this hotel was spot on with its cleanliness! The staff were amazing and extremely helpful and the location is brilliant too being surrounded by cafes and shops. Being a regular Istanbul visitor, this would likely be my go-to hotel in the future.

Cox gozel qarshilandim temizlie soz olmaz her shey ela idi Cox sagolsunlar her sheye gore

Het personeel verwelkomd je iedere ochtend, middag en avond. Ik ben meerdere keren geholpen met vervoer. Er werd turkse thee en water aangeboden door vriendelijk personeel. Ook het ontbijt in het andere hotel had een prachtig uitzicht.

Εξαιρετικό ξενοδοχείο σε απίστευτη τοποθεσία, σε ζωντανή περιοχή με μαγαζάκια τριγύρω. Το προσωπικό ήταν άψογο και πολύ ευγενικό. Σίγουρα θα το προτιμήσω ξανά.

Very friendly staff. Good location in Galata Close to the main roads, cafés, shopping, restaurants and public transport. Rooms were very clean and calm.

Nothing

Emplacement idéal dans un quartier branché. Accueil excellent. Chambre très spacieuse. Literie excellente.

Molto bene

Séjour parfait en tout point. Le personnel était d'une gentillesse hors-norme. Le réceptionniste a même eu l'attention adorable de me donner une bouteille d'eau pour le trajet en taxi jusqu'à l'aéroport

Endroit parfait! Prix parfait, attention au client parfaite! Rien d’autre à rajouter! Je recommande cette endroit à toutes les personnes qui veulent visiter Istanbul 🤩

J’ai tout aimé

La posizione ottima colazione non era inclusa lo staff molto gentile disponibili

Niente va bene cosi

Everything

None

The front desk staff—Emir, Batu and another night receptionist whose name I didn’t catch—were great and extremely helpful with answering my questions and making me feel welcome (being greeted by name when walking in was a nice touch).

Lots of cigarette smoke from a neighboring room which seeped through the door cracks. Also infrequent and incomplete cleaning services. Despite requesting “Please make up my room” via a provided button, nothing happened for 24 hours, an ironing board from a neighboring room was left at my door for a day, and when cleaning happened there was often something missing/forgotten (coffee, water, towels).

The location was perfect, very central. The staff were super lovely and accommodating. The hotel is also clean and neat. They also provide transport service from and to the airport if needed.

Due to the location, there’s a steep walk up to Istiklal street, so it’s something for people to be aware of if they have mobility issues.

Todo. Las personas que están en recepción (sobre todo BURAK (una persona encantadora) atienden muy bien al huésped. Me sentí muy cómoda en este hotel. Muy bien ubicado. Volvería sin dudarlo.

No hay nada que decir

I liked that it was a small hotel. The staff was attentive, helpful and real.

Хорошее расположение отеля. Просторный номер. Прекрасный персонал на ресепшн, готовый помочь по любому вопросу, отзывчивые и приветливые молодые люди. Для того, чтобы позавтракать, надо было пройти до другого отеля минут 6, но это не было проблемой. Завтрак стандартный, нареканий не вызвал.

Ужасно грязный номер, под кроватью и диваном пыль и мусор от предыдущих гостей. Плохая уборка ванной комнаты. А так же уборщица все время выбрасывала дорожные версии кремов, думая, видимо, что они закончились. Постоянно перекладывала вещи во время уборки и оставляла валяться в неподобающем виде так, что вещи мялись.

Excellent location, very polite and helpful staff, big comfortable room

Muy buena ubicación para visitar Estambul en una zona super céntrica pero algo mas tranquila, el hotel cumple con los servicios que oferta y las habitaciones son grandes y cómodas.

Great location, heart of Beyoğlu. Modern hotel, with lift. Standard rooms at rear of property (quieter, darker) and Deluxe Rooms (huge!) at front (bright, street view). Basic tea/coffee facilities in room, complimentary bottled water. Staff helpful with booking high speed train and tickets, airport pickup (communicated via WhatsApp - easy), general advice, luggage storage (12 days). Nothing was a ‘No’! Close to all breakfast spots, coffee, restaurants. 5 min walk T1 Tram Tophane Stop (buy IstanbulKart card here, self kiosk) and 8 min walk to Istiklal Street.

Breakfast is offered at a large hotel 5 min walk - buffet style. Save your Euro when booking and visit the local cafes near hotel / Beyoğlu area - for authentic Turkish fare! Also fruit shop / bakery opposite.

Emir, qui nous a accueillis, a été particulièrement gentil et serviable, ce qui a rendu notre arrivée très agréable. La chambre était parfaitement conforme aux photos, propre et bien équipée. La localisation est idéale pour découvrir la ville, avec un accès facile au tram à proximité. Je recommande vivement cet hébergement !

rien :)

The staff was very helpful and nice.

Ismir was a great support for us all the time! Thank you!

The extra bed did not have a blanket as the double bed so a sleepless night for my child

Fantastic stay! The staff were amazing, super friendly and always happy to help. A special shout-out to Emir, who was incredibly positive, welcoming, and even spoke great Bulgarian! The hotel itself was clean, comfortable, and the room was spacious. It’s also in a lovely area with plenty of nice cafés and restaurants nearby. Highly recommend!

Nice, quiet hotel in a great location. Staff were friendly and helpful.

Great location, comfy and well designed room, super helpful and friendly front-desk staff

Nothing, apart from the hills ;)

The staff, the clean room, comfortable bed and the location

N/A

Der Rezeptionist Batu war sehr freundlich, hilfsbereit und zuvorkommend. Jeden Tag sind die Badetücher getauscht worden und das war uns sehr wichtig. Es war auch recht sauber das Zimmer. Das Bett super angenehm zum Schlafen.

Die Fenster sind jetzt nicht super dicht, also man hört ein bisschen den Straßenlärm aber für und war es nicht störend da es wirklich minimal ist.

Доброжелательный, отзывчивый персонал. Особенная благодарность Эмиру, помог позвонить в авиакомпанию. Номера чистые, светлые, свежий ремонт. Очень хороший напор воды в душе.

Было бы здорово, если бы вы добавили чайные ложки в номер и так же обувной рожок.

Everything was wonderful. The staff, the cleanliness, the attitude - everything is fantastic. We would love to come back again.

Es war alles einfach Ausgezeichnet die Lage, dad Personal & der Service sowie die Zimmer waren perfekt!

Clean room, great location, great staff. The reception staff are kind and caring

Nothing

Really nice hotel with spacious rooms and great location! The staff was extremely friendly and helped me with everything. I had a room towards the street road but it was still quiet in the night. They have 24h room service with a great variety of foods from different restaurants. The location is perfect to explore Istanbul and the area also feels safe at night. I would highly recommend this hotel, it offers everything you need during a city trip.

The bathroom could be a little cleaner, but nothing dramatic.

Завтрак не пробовали, но в номере была очень удобная форма онлайн-заказа

Нет такого

Very well located, friendly staff, willing to help and always available. Modern and confortable room

A bit noisy due to work outside and some problem with other guests

Did I have breakfast included with my reservation?

L'accoglienza è sempre stata fantastica. Lo staff è molto disponibile e gentile. La posizione è ottima, a pochi passi dall'Ambasciata italiana e dal liceo italiano. E' una zona molto sicura, con negozi, ristoranti e bar. In 5 minuti a piedi ri raggiunge il Galata Bridge

Posizione molto centrale strategica, camera molto grande ed ampia, letto enorme, diversi cuscini per misura e durezza (dettaglio non da tutti) staff molto cordiale e disponibile, bagno ok, molto bella la doccia .

Essendo sulla strada un po’ di rumore si sente avendo tutta vetrata + anche i lavori nel palazzone affianco possono disturbare (io usando i tappi non ho avuto mai mezzo problema di rumore)

It’s undoubtedly the most picturesque location for a hotel. One side offers easy access to the stunning Bosphorus Strait, adorned with a beautiful embankment. The other side boasts an Istiklal Avenue lined with a diverse array of shops, cafes, and other amenities.

La zona es muy buena y cerca de cafeterías, bares… tiene el tranvía muy cerca. Los trabajadores del hotel son muy amables y de ayuda

Todo ok

Good location

There is nothing that I didn’t like

Nice hotel with modern-decorated rooms in an 80’s style-vibe with all of the needed amenities - firm bed, hot shower with good water pressure, enough towels, working A/C, spacious room with a closet, lots of storage, in-room safe and refrigerator. Very professional and hospitable hotel staff. The hotel is located in an area with lots of walkability, shops, restaurants, and only a 15 minute walk downhill to the port area. The street on which the hotel is located is very busy with lots of car horns beeping that can be heard throughout the morning in the room. Bring earplugs for a better sleeping experience. My only minor gripe is that there’s no breakfast offered on-site, so you have to walk 10-15 minutes to another hotel (Port Bosphorus Hotel), which does have an excellent buffet breakfast with a wonderful view for the Hotel Kulsumz hotel guests at no additional charge if purchased with your room - and this does indeed make up for having no on-property food. We received free breakfast as a VIP perk because of being an Expedia Gold Member. The Hotel Manager (Burak) ordered a taxi cab to the airport for us for a specific set fee and then we had to pay an additional fee for using a credit card when we arrived at the IST airport. The taxi driver could speak minimal English (he used Google translator on his phone).

Локация

Очень шумно, окна выходили на улицу - спать с открытым окном невозможно. В самом номере какой-то химический запах, который не уходит даже после проветривания в течение всего дня, наверное, материалы отделки такие. Уборка оставляет желать лучшего, во многих местах, в том числе на полотенцах и в постели, были волосы. В последний день утром не было горячей воды, еле тёплая шла из горячего крана. Возможно, в этом районе за 200€/2 ночи лучшего не найти, но возвращаться точно не хочется. Завтраки в 10 минутах ходьбы (Hotel Boshorus), в целом нормальные.

Amazing location and very friendly staff

I guess they have other options but rooms with window towards road might be a little annoyed by school noise

The staff were very friendly and helpful, the hotel was spotlessly clean, and overall I was very happy with my stay. Highly recommended.

L'emplacement est super dans une rue animée et proche du tramway très pratique pour tout visiter. La chambre est propre et tout fonctionne. Le personnel est aimable et le ménage est fais tout les jours. Merci à Émir qui m'a très bien accueilli et était toujours très serviable.

Friendly and helpful concierge 24 hours.

Тихо, чисто

Нет замечаний

Очень понравилось месторасположение , до главной улицы мин 5-7 пешком в гору. Рядом кафе, рестораны и маленькие магазинчики.

все понравилось.

Excellent location, wonderful staff. I traveled with my bicycle in a cardboard box. They helped me get the bike up to the room and back down to the taxi. Great experience

I had a noisy neighbor with child crying, which I could hear clearly

Manager of the hotel was very nice. They allow me early check in without any extra pay . In my case I was at hotel like 10 am and officials time to check on was like 2 pm.

The location was perfect. Very close the main sightseeing, specifically to Galata port, Galata tower and to Kabataş. The room itself is big enough for three people, so we were very comfortable. Also thanks to hotel staff Burak, he provided very good service, gave tips about good places around Istanbul and was helpful in general

Buena ubicación, limpio, atentos en recepción y con la gestión de dudas. Cama muy cómoda y espaciosa. Recomendable.

Nada que reseñar.

The property is very well located and the personnel is very nice.

Lack of maintenance, the bathroom seat would move a lot and breakfast is at another hotel to which you have to walk like 7 minutes to get there (but the buffet is very good and the views are beautiful).

El personal excelente, súper amables y atentos al cliente.

Todo correcto