gazelle suites

لم يعجبني اي شي لا المكان ولا تعاون موظف الاستقبال ولا صاحب الفندق

انها قديمه جدا والمفارش مستهلكه ليست كما هي موضحه في الصور والمكان غير آمن بعد ان رأيتها طلبت منهم الغاء الحجز على الفور ولكن موظف الاستقبال لم يقبل بمساعدتي قال انه ليس بيده اي شي انه بيد صاحب المكان طلبت منه اعطائي رقم صاحب المكان لشرح له وضع والدتي الكبيره ف السن ولم يقبل تعامله جدا سيء وتم اخذ نقودي بالكامل وانا لم اسكن فيها حسبي الله ونعم الوكيل

Location is good, close to Metro

Room was VERY dirty. It was not cleaned properly. When we entered the room, the floor was wet and the smell was bad. The bathroom looked like it had just been wiped down with a cloth…not cleaned. The windows were also very dirty, and the fridge hadn’t been cleaned at all…etc At night it was very loud, people in the building were constantly screaming and making noise. Also on the outside was noisy all night, we couldn’t sleep. I don’t have much to say for staff, the man was polite. Our expirience is very bad They have to change cleaning lady because she is just not doing her job properly.

كان كل شيء رائعاً، وكان الموظفون ودودين ومتعاونين.

Great location and friendly, helpful staff.

There is no drinkable water, and about blancket is very small. I asked for extra blancket. They didn't give.

Good location, for the price was very good Rooms where cleaned, staff very helping and nice to talk to

The location was really good walkable I would definitely book again and it felt safe

Everything was exceptional

Great location & friendly staff. Customer service was great

Η τοποθεσίας

Τα σεντονια ειχαν ολα τρυπες απο τσιγαρο. Δεν καθαρισαν καμια μερα.και γενικα δεν ηταν καθαρο το δωματιο.δεν ειχε πετσες για ολους.και παραθυρο ειχε μονο στ ενα δωματιο,το αλλο δεν ειχε παραθυρο.η κουζινα δεν ειχε καν ποτηρια.γενικα κακη εμπειρία.δεν θα το συνιστούσα.

Отличное местоположение, классный персонал, лифт в старом здании, разные по наполнению номера

Запах из туалета, плохая шумоизоляция

Отель расположен в очень удобном месте, всего в нескольких минутах ходьбы от площади Таксим, станции метро и остановок транспорта, благодаря чему легко добираться до любых достопримечательностей Стамбула. Номера чистые и уютные, всё продумано для комфортного проживания. Отдельное спасибо персоналу, очень доброжелательные, внимательные и всегда готовы помочь с любыми вопросами. Отличное сочетание цены, расположения и сервиса.

Location was very good and near to taksim square and istiqlal street. There was no outside noise. Staff was very helpful. They arranged transfers for us to and from the airport.

Everything was fine, i think there should be a center table in room.

Great value of price, comfortable, big rooms, helpful staff and very close to the main square and central metro station and bus stop.

Everytime we are in Istanbul we book our stay at Gazelle. Very cozy, spacious rooms, great location and friendly helpful staff. Not our first stay and wont be the last.

Un très bon emplacement le personnel est gentil la chambre était grande et confortable, le seul problème c'est l'insonorisation on entend tout de la chambre et ça empêche de dormir.

Hyvä sijainti, siivous onnistui pyynnöstä. Mukava ja ystävällinen henkilökunta.

Siivouksen tasoa tulee nostaa, lattioilla hiuksia ja pölyä. Kylpyhuoneessa haisee viemäri.

Размещение

Окна ужасно тонкие, в отеле постоянно в коридоре шум до 12, разговоры не прекращаются. Все что происходит в коридоре и на улице автоматически слышно в номере. Спать невозможно. В номере грязно, заехали- все в подтеках, кресла грязные, на стене лак красный, в ванной вообще ужас, грязный унитаз, душевая грязная, пол липкий, такое ощущение, что после прошлых жильцов поменяли только постель, и то, подушки что там стояли все в желтых пятнах, вода в номере переодически желтая из под крана и душевой, вообщем даже не находится, а просто переспать здесь ночь не советую, не выспитесь.

كان كل شيء لطيفا جدا، شكرا لعائلة أجنحة غزال.

Location

Cleaning

The reception was so kind and the room is clean

Staff were friendly and they helped us for early check in and bring water to us and also in check out they tried to help us and the location of the hotel is good

The property is not matching the price even its location is near from the taksim square, but the reception is poor and the suite were very normal without any fancy items, cattle was broken and the toilet is not good without shampoo, shower gel, etc., and the sheets and blanket were poor and not clean, view is so disappointed for us looking of the backyard of the hotel and too much garbage, however the staff were friendly.

Everything is beautiful

Nothing

The worst experience ever the hotel is soo bad not clean at all and the staff are so rude soo sooo rude

Location

Very dirty room, very bad WIFI, unprofessional staff, sheets are dirty, billows are dirty, floor is dirty, bathroom smell very very stinky!!!

Location

Very dirty, bad facilities, bad wifi, unprofessional very nervous staff not trusted at all!!!!

Everything

Nothing

Location is the best! Beds are comfortable. Good value for money.

You have to beg for cleaning and they don’t tell you that you have to be out to the room entirely for them to be able to clean. They don’t come and check whether you require cleaning, nor do they tell you how housekeeping works on arrival so out of 6 days, our room was cleaned fully once and this after I had to have words with the staff who act like cleaning is a favour they’re doing for you. They have one cleaner and when I told them I had a meeting to take so I could not be out of the room at 12pm, he had the audacity to question me and tell me “who comes to Istanbul to work?” Housekeeping can be improved and they ration toilet paper to two per day. Staff need training on how to deal with guest requests and employ more cleaning staff.

Excellent service and very clean rooms. Highly recommend! . Wonderful experience — staff were friendly and helpful

موقع الفندق قريب من الخدمات والموظفين جداً متعاونين ( مهند ويوسف ويلماز )

لا شي

Хорошее расположение. Удобный номер на 3-4 человек. Приветливый персонал.

Состояние сантехники - что-то подтекало под раковиной. И также была плесень в ванной комнате.