Casa Yuma, Puerto Escondido

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Location can only be achieved by car. Either you rent a car or are willing to spend comparatively a lot of money in taxis

L emplacement la décoration la gentillesse du personnel

The place is beautiful and the staff was friendly, but that’s where the positives end.

The value for money leaves a lot to be desired. Everything seems designed to charge you more for less: small portions, high prices, and an experience that doesn’t justify the cost. The food was disappointing. The granola with fruit and yogurt had fruit sliced so thin it seemed to have taken an economics class to make every last piece stretch. The hummus came with so much bread I wondered whether I’d ordered hummus or a bread tasting. Massage prices are difficult to justify, and the yoga class was far too basic for what they charge. What should feel like a special experience ends up feeling like a collection of extra charges. I don’t mind paying a lot when something is worth it. What bothers me is feeling like the goal is to maximize every peso they can get out of you.

Personal

Las instalaciones son muy lindas y cómodas, el personal muy atento siempre.

Lo retirado que está de la punta Y la regadera tenía una gotera que aunque se reporto y acudieron a revisarla, no tuvo solución y hacía mucho ruido.

Really beautiful place with great service. The reception team is super friendly and always ready to recommend nice spots and things to do. The restaurant food is amazing, and the waiters are very professional and attentive.

Apesar de distante do centro, é lugar perfeito para relaxar e se desconectar do mundo. A praia é linda, e as instalações do hotel são maravilhosas!!! E os preços do restaurante são bem justos!!

Posizione meravigliosa sulla spiaggia. La vista del mare sempre protagonista

Menu del ristorante un po limitato

La localisation est superbe.

Beaucoup d’économies de bouts de chandelles… vous payez 300 euros la nuit mais on vous demande de payer un supplément de 3 euros pour avoir du bacon dans votre omelette au petit déjeuner. Vous pouvez prendre un espresso au petit déjeuner mais pas deux. Nous l’avons signalé au management sans beaucoup de succès. Ce que j’ai trouvé le plus drôle / gênant, c’est lorsque nous avons demandé où était l’ATM le plus proche et que la réception nous a proposé de nous prêter du cash, moyenant un taux d’intérêt de 30% par jour… Bernard Madoff sous le soleil du Mexique 😂

Beach style, intimacy

Menu needs upgrade

Traumhafte Anlage, wir hatten beachfront Zimmer mit Blick auf Pool und Meer. Durch Gartengedtaltung dennoch gewisse Privacy. Aufmerksames Personal im Poolbereich, Bar und Restaurant. Durchgestylte Architektur. Phantastische Beach und wunderschönes Meer.

Nichts

Nos encantó el lugar, las instalaciones del hotel son preciosas, lindas, cómodas, todo esta pensado para ser cómodo y agradable a la vista. La limpieza del hotel también es muy buena respecto a piezas, el restaurante, etc. La atención del personal es excelente, son muy preocupados por uno, atentos a todo. La comida del restaurante, muy rica.

La verdad es que nos gusto todo, solo que al final de nuestra estancia, nos quedamos como una semana, la piscina estaba turbia.

The hotel is even more beautiful than in the photos. It is beautifully designed, calm, and feels secluded. The aesthetic, scale, rooms, context, pool, and vibes are perfect. It is comfortable and well kept. We saw whales everyday from our beach chairs, the night sky is magnificent, and the landscape around the rooms is stunning. Bed and pillows are comfortable and the staff are generally friendly and attentive.

This hotel has a way to go with their hospitality. The feeling you are being ripped off / taken advantage of with the price of food, transportation, and drinks. The hotel is only a 10-15 min ride from La Puenta (the town) but each taxi ride will set you $30CAD one way so you are left a bit stranded with the only restaurant and bar on the premises; so the hotel marks up the prices as much as they want. The food is good but overpriced. Arrange via WhatsApp with a local taxi company once where because it’s about 30-40% cheaper than their rate. For example a ride to the airport is closer to $500MXN one way vs $900MXN they offer. They also added things on our tab that we never ordered so check your bills carefully they even charged for breakfast coffee once which is technically included (no coffee in the room); Management removed the items with no question and apologized, but check anyway. The breakfast options are very very limited for the price you pay and little touches like a welcome drink or a happy hour would go a long way.

Beautiful location

Wunderschöne Hotelanlage, ruhig, toller Strand Sehr hilfsbereites freundliches Personal

La ubicación en la playa inmejorable, apartado de todo. El hotel está fenomenal, y el personal muy atentos.

This dreamy hotel in a dreamy location, feels like you got a never ending private beach with a sunset infront of the hotel, the overall aesthetics of the hotel are really pleasing as well even though i believe it could have been easier much better with a bit more attention to detail more vegetation also for the shade and a gym or yoga space.

Maybe we got unlucky but there is was almost constant construction noise in the mornings, it was frustrating the first couple of days but it got better but i would be mindful of that, also some of the staff seemed a bit incompetent maybe it was a language barrier but we had to ask at least 2 times for simple asks, bright exception the guy in the front desk kiki if i remember correctly and his colleague -the wifi at the beach bar and the restaurant was pretty bad -the breakfast unfortunately is a joke for the money you pay with only two options, would cost nothing to enrich that -difficult and very expensive access to puerto Escondido

El sitio, las instalaciones, el personal muy amable, el cine en la playa, la comida, etc

Hay poca iluminación en las habitaciones, especialmente en el baño y puede resultar un poco incómodo.

The facilities are nice, its clean and the beach os for yourself, super peaceful. Also the food is of high quality. We had rented a car so moving between places was easy for us

Spectacular

Nothing!!!

El hotel es muy bonito, la comida excelente y el personal y servicio EXCEPCIONAL!!

Ambiente tranquilo. Lugar que no admite multitudes.

El baño de la habitación debería tener mejor ventilación. El menú del restorán es un tanto rígido, no permite muchas opciones de comida ligera.

Mediana cantidad de opciones de bebidas, mediana la calidad de lo sano del desayuno

Las instalaciones son preciosas, el diseño. El gusto es exquisito. Su personal es maravilloso, el servicio excelente!

La ubicacion es magnifica, el desayuno incluido estaba mejor el año pasado que fui, ahora lo han reducido y aunque la calidad es buena el año pasado era mucho mejor, mas basto y con opciones

A diferencia de mi visita pasada note demasiada rigidez en el menu y horarios de servicio, es decir, si se te antoja a las 17hr algo del menu de la cena, imposible, tienes que esperar hasta las 19hr. Y antes tenian una mermelada hecha en casa muy buena y ahora ya no hay... Si bien creo que es sano estructurar el restaurante, esta poca flexibilidad de horarios y oferta no me gusto, prefiero como estaba antes definitivamente. Lo unico que motiva es a buscar opciones fuera para comer o cenar lo que se te antoja

Un lugar tranquilo para descansar.

Wonderful staff and a beautiful relaxing property. Maintained exquisitely!

El menú no es muy bueno

El hotel es sencillo, bonito y tranquilo. El servicio de los meseros y staff del hotel es bueno. El diseño de la alberca es uno de los atractivos del hotel. El mar es peligroso en esa zona, así que pasarás todo el día en la alberca, sin embrago, necesita una modificación para evitar que se llene de arena. Las jardineras y plantas del hotel son muy bonitas. Me gustó que sea pet friendly.

Las habitaciones tienen poca/mala iluminación en la noche. Los precios de la carta de alimentos y bebidas son extremadamente altos. La ubicación no es mala pero está a 15 min de Punta Zicatela. Los taxis son de $500 - $1000 El hotel es completamente de arena, por esto mismo, muchas aéreas del hotel siempre tienen arena dentro como la alberca y las habitaciones. Por lo que ofrece el hotel, debería ser más barata la estancia.

Increíble hotel, el staff súper profesional y atentos, nos hicieron sentir en casa. La ubicación está increíble si te gusta quedarte en lugares relajantes, lejos del ruido y gentío. Estar rodeado de naturaleza es un lujo. 100% regresaré:)

Ok

The facilities, restaurant, staff and overall feel were all what you would expect from a boutique beach property at the price point. The pool needs more attention. Not sure the filters and jets were up to par. I would also add a non smoking policy in common areas or separate smoking area. The food was excellent but slightly overpriced for mexico. Hope the staff and distributors are getting their fare share and it’s not all going Dans les poches des proprios…I would recommend it for a couple of days of R&R.

excelente lugar... la amabilidad y servicio son excepocionales. la privacidad iniguablable y la ausencia de ruido

Incroyable Chambre spacieuse Piscine superbe Personnel très agréable

Petit déjeuner compris petit et peu varié (nécessité de commander à la carte en plus )

Excelente lugar para

Very nice location. Remote. Silent. Peaceful. Service minded staff.

The food, the best we had in all of Oaxaca.

Better access from the lobby, everything is sand. Could use some walkways.

El hotel está lindo impecable comida rica pocas opiniones de snacks pero está retirado de todo y hay que organizar con tiempo las salidas . No hay nada cerca . Si quieres descansar en pareja es el lugar ideal.

Very nice, kind people, excellent service!

El lugar est hermoso. Tranquilidad , todos los servicios que requieres, Extraordinaria atención y el servicio de restaurante es exquisito . Un hermoso hotel . Privacidad y descanso .

Muy tranquilo y exclusivo

La propiedad excelente para descansar, único punto a mejorar la regadera de nuestra habitación no se podía regular la temperatura

Excelente hotel para relajarte y descansar, todo el personal es muy atento, lo recomiendo ampliamente, la alberca se disfruta bastante.

A really beautiful space throughout. Just as stylish as the pictures. The food at the restaurant was delicious, and meant we could stay and enjoy the surroundings each meal time. The staff were lovely and very attentive. We would’ve loved to have stayed for a few more days.

The pool towels could do with being updated as some were a bit scruffy

The decoration nice, the location amazing the staff first class but the Airconditioning doesn’t work properly

Everything except the air conditioning

La comida espectacular!!

Muy agradable lugar

I made a mistake when I booked the room for the 21st instead of the 20th, Expedia got me communication with casa Yuma and they agreed to allow me to change the reservation for the 20th like I needed, so we arrived at 4:40 pm and checked in, so manager at check in told me that the payment I made through Expedia which was 262.50 was declined and I questioned that and showed him on cc account that I was charged but either way I went ahead and paid not realizing he just charged my card for 320.00 for 1 night, so we checked in room was pretty warm at that time so me and my wife decided to go to pool and eat dinner at there restaurant, 3 hours later we return to our room and it wasn’t any colder, like we were laying in the bed and sweat coming off our bodies, so they told me to wait 20 minutes so they can try 2 more rooms after 30 minutes we went and checked the other 2 rooms and they still were not comfortable enough to sleep in, and for sure not for 320 dollars, so me and my wife left at 8:30pm to try to find another hotel with cold a/c if not we would sleep in the car, worst experience ever, I would not recommend anyone to visit this place unless it’s winter and no need for a/c , they did credit me the 320 for the 20th but due to Expedia cancellation policy they said they couldn’t refund payment I had made through Expedia, when they clearly allowed to changed the date by text message that’s why arrived on that day, regardless Casa Yuma lied to me regarding payment through expedi

Beautiful property, very relaxing - with the exception of a group of partying bachelorettes... but other than that, very nice. Only wish we hadn't gotten food poisoning

Todo estuvo muy agradable y tranquilo, con buen servicio y atención. Recomiendo que el personal sepa bien cómo manejar el control del aire acondicionado para poder instruir bien al huesped.

The hotel is very good, in the middle of very calm beach, awesome place to chill out! Bedroom and amenities are comfortable. Staff is very friendly and caring with the guests.

The shower and WiFi could definitely be better! WiFi was losing signal in the room, and the shower works fine (hot water) just in the first 2min which is terrible. The hotel is located around 15min from the center of Zicatela beach where you can find a lot of restaurants which is not a problem if you have a car, otherwise taxi is needed.

Really enjoy the quite excluded location

For the price point, I expected a much higher level of service and attention to detail. Unfortunately, the overall experience fell short. The service was consistently slow, and the staff seemed inattentive—simple requests took far too long to be acknowledged or fulfilled. There was also no room service available, which was surprising given this is marketed as a luxurious hotel. Small touches that you’d typically expect—like slippers, laundry bags, or even basic welcome amenities—were missing. It’s the little details that elevate a hotel stay, and those were noticeably absent here.

We stayed at Casa Yuma for five nights and it was great! Our room was immaculately clean, the interior design was lovely, bed was comfy, and the lighting offered a relaxing atmosphere. The shower was soothing, the room with the toilet was really small, but it wasn't an issue. The hotel is off the beaten path in the best way. It's situated directly on miles of secluded beach. We felt like we were on our own private island at times. The pool and bar/restaurant were wonderful too. The staff was attentive and made sure we were cared for during our whole stay. We would highly recommend renting a car since the hotel is a few miles from any commerce or city life. It took about ten minutes to drive to the tourist traps and was easy to navigate. We only ventured out a few times since the hotel's restaurant was honestly better than any of the food we ate in the city. I've already raved about Casa Yuma to my friends and I would gladly return if we decided to visit Oaxaca again!

Buena una grata experiencia

Excelente servicio, gran restaurante

El lugar es muy bonito y se aprecia mucho el poder descansar en un camastro cómodo con sombra. El servicio es excelente y la gente es muy amable. Es una experiencia de Puerto Escondido más tranquila. No lo recomiendo si quieres salir a bailar o cenar seguido a la punta o Zicatela pues el transporte es muy caro y no vale la pena. El wifi falla bastante pero fuera de eso todo excelente!

We had an absolute amazing time at Casa Yuma, the design of the hotel is stunning and super friendly staff! Rooms are great, super comfortable beds, gorgeous views and food is delicious. We will definitely stay there again!

TODO MUY BIEN!

Amazing place to stay and unwind. Super relaxing.

We loved Casa Yuma. It’s a small hotel away from everything but just a taxi ride away to Zicatela restaurants. The staff was very friendly and helpful to us. Always respectful. We only have suggestions: 1) have bathrobes and slippers in the rooms 2) have a self service water location for refill 3) have a towel kiosk so we can take them from there rather than having to ask the restaurant folks for them 4) add to the breakfast menu like Mexican bread: concha’s, etc… Thank you to the entire team!!!

A wonderful escape. Great facilities and rooms. Very peaceful. The onsite restaurant had very good food. It’s about 30 minutes from Puerto Escondido so be aware. The staff were kind and responsive. Only the most minor things we noticed - the pool got a little filmy from all the sun screen that didn’t get cleaned off somehow. Eating and drinking three meals a day plus cocktails added up. But I don’t think you can do better for a chill beach vacation that felt like luxury but was a price point attainable for us normal people.

La atención

El mejor lugar para relajarte.

Complete relaxation and paradise next to the ocean, steps away from the beach with a very comfortable room and bed. Staff were excellent and drinks were great. Massages were also wonderful. Only thing in need of improvement was the kitchen- the food was very mediocre and not well executed, and also took a very long time to come out anytime we ordered.

Wonderful hotel secluded from all the noise but close enough to Zicatela and Puerto. The staff is what makes this place even special. Thanks to Misael, Belen, Carlos, Abdiel and the guys at the bar. They’re all truly special people.

Quiet. Intensely private in middle of nowhere, but exquisite. Good massages too

It was away from the town and all the associated noise, etc. Really nice to hear the ocean every morning, and the staff were all friendly.

The hotel is so beautiful. Surprisingly they gave me an upgrade, room with terrace, was so nice! You wake up every morning hearing birds and waves. It’s right on the beach, major plus, the service is nice. It’s a quality place, so no noise or kids, which made the trip super relaxing.

Breakfast and WiFi. Were the only issues. I stayed only couple nights, first day waitress gave me menu of the breakfast and basically didn’t say clearly what was included what’s not, so end up going for full meal and juice and coffee which they charged me for later.. I was surprised because, continental breakfast as I find out has only one drink, pan with butter and small plate of fruits. In my opinion it is a poor choice, cause hotel is far from anything so you don’t really go out, and for the rest of the day you are consuming in a hotel, everything is pricey and I get it cause place is worth every penny, but full breakfast choice would be way much more satisfying. Also would recommend double check receipts, cause there were some extra charges. WiFi was not working the whole trip, had to use my 4g.

El hotel es muy bonito y con una vista sensacional. Lo malo es que las opciones para salir solo son por taxi. Sin embargo no es necesario salir.

one of the best places to relax and enjoy nature with the best service possible outstanding food and the best sunset ever seen

Our stay was excellent! We got to relax and unwind on a private beach. The staff went above and beyond to make our stay more comfortable. Can’t wait to return :)

Nos encantó hospedarnos aquí. El hotel está súper bonito, la comida deliciosa, el servicio excelente. Todo el personal fue super amable. Nos encantaría regresar !

Great food and drinks, extremely peaceful and relaxing vibes.