CRAFT Resort & Villas, Phuket Town - scheduled shuttle to Phuket Old Town vs Similar Hotels

Rooms are large and clean, with some direct access to amenities.

Rooms were described as outdated and needing renovation but appreciated for their views.

Bungalows and interiors described as attractive and well kept, though a few guests noted firm beds and an awkward bathroom step in places.

Rooms described as comfortable, quiet, with hot shower, good AC, mini fridge and balcony — generally strong but not flawless.

Regularly mentioned issues with insects in the room.

Multiple comments indicated rooms were not clean and in need of renovation.

Multiple reviews mention 'clean', 'well maintained', 'чисто' and tidy grounds and bungalows, indicating very strong cleanliness standards.

Explicitly praised as 'immaculate', 'spacious and clean' in multiple reviews.

The hotel is described as remote, requiring a 20-minute taxi ride to reach the center.

Many reviews praised the beautiful views and proximity to the beach.

Location is excellent for pier/ferry access and quiet; several reviews note it is somewhat remote from beaches/centre and requires taxi or moped for some trips.

Mixed/negative: described as peaceful and near some quiet beaches but also as remote—far from town and some beaches for some guests.

Excellent staff and service throughout the stay.

Service was described as poor with long wait times, although some staff were noted as helpful.

Numerous comments praise attentive, friendly, professional and helpful staff; late check-in and tour pickup were handled smoothly.

Very positive: owner/staff described as attentive, helpful (drove guests to rent scooter, did laundry, provided extra water).

Breakfast variety was criticized, with some items cold and not fresh.

Food service was criticized for being slow and often cold.

Restaurant food receives strong positive mentions (several say among the best they've had in Thailand), though one review warned about a different hotel's restaurant.

Standard quality for this hotel tier.

Pool area and additional services such as organizing excursions are commendable.

Spa and pool areas were well received; however, some guests felt more sunbeds were needed.

Pool and gardens repeatedly praised; rooms include useful appliances (fridge, microwave, kettle, AC) and the property offers a relaxing pool area.

Mentioned amenities include hot shower, AC, mini fridge, balcony and a shared garden; overall positive.

Concerns about the breakfast quality and overall price-value relationship.

Several comments indicated the hotel did not meet expectations for a 5-star rating, leading to perceptions of overpricing.

Several guests call it good value and excellent for pier transfers, though some found prices a bit high (moped rental, area premium).

Standard quality for this hotel tier.