AWA Holbox Hotel Boutique - Beach Front

Daniela and Noel made our trip. Service was great. Poole could use some cleaning but everything else was great

This was such a magical space. It’s quaint and charming and the whole aesthetic of the hotel and beach club is so charming. The staff are absolutely incredible and I will recommend this place to everyone, even though I kind of want to keep it for myself. 10/10.

Breakfast was delicious Thanks to chef's Jose and Sebastian. The quality of the food was very high, the presentation flawless and the service impeccable. Overall, a fantastic experience. Thanks for making our stay a truly memorable one.

Nice place great people.

Amazing room and service

The hotel is really nice and comfortable! Also, the staff is really kind and welcoming. I really enjoyed my stay at AWA hotel. 100% recommended!

Property was beautiful, staff was great. Food was good! Beach could have been a bit better!

Wonderful hotel and oceanfront. Rooms were amazing.

We had a great experience at Awa Jeal And Miguel both managers were very nice and attentive . The facility is very clean ,amazing view . Good was great . We can’t wait to go back . Isla very safe place

An absolutely dream vacation, from before booking to after we checked out we loved every second :)

Property has a romantic vibe and great views of ocean. Room waa clean but I found setup to be inconvenient with all components of bathroom in separate location in room. Must leave the water closet and walk past bed to wash tour hands. No television and you have to walk road and wait for a taxi to come by. I left 2 days early as it rained and roads were flooded in spots. My room had a charge of 2 sodaa which i didn't charge. Hotel manager acted as if i waa lying. Until he learned we apoke spanish his tune changed. For 150 pesos. I tipped more than that and found it to be insulting. Probably one of the better hotels on island but not for me. Maybe i was expecting an island like Ibiza.

Tuvimos una experiencia increíble en AWA. Todo el personal fue muy amable, pero queremos dar un agradecimiento especial a Miguel y Jeal por ser tan atentos y hacernos sentir como en casa. Gracias a ellos, nuestra estadía fue realmente memorable. Lamentamos no haber podido despedirnos en persona por nuestro vuelo temprano, pero queríamos agradecerles de corazón. ¡Definitivamente volveremos!

Everything at awa is excellent the staff, the service the food - great stay I will definitely be back with family and friends

Me and my girlfriend stayed at the Muuch hotel and it was a fantastic experience. We initially booked for two nights with the sea view room and decided to stay an additional night. The front desk lady was able to accommodate us in the same Muuch building with another room for an additional night for the same rate. The service by the beach clubs were great and all the staff really took their time to take care of us. Rooms: the room we booked had an incredible view. It was very clean and designed very thoughtfully. The bathtub in the balcony was a really nice addition to use. The bed was super comfortable with all the extra pillows. There was hot and cold water with no interruptions. The AC in the room was working well. The coffee machine was great. The towels were clean. Overall the room was a great experience. Food: We had free breakfast included in our booking and went to the rooftop of the Muuch building. The breakfast menu was perfect. Fresh coffee, juice, ice cold water and high quality food prepared by executive chef Sebastian. Sebastian also created the menu at Fuego and Terra, which I would say are probably the best restaurants on the island. You get a combination of Mexican, Italian, Argentinian flavors which were delicious. Highly recommend you talk to the executive chef as he is kind, knowledgeable, respectful and passionate about his work. The man is talented at what he does. His team was also very professional and gave that “executive dining” experience.

I loved the customer service, food, drinks and hotel is beautiful!

Awa was amazing! From the beautiful rooms to the rooftop pool, the cabanas, the staff, the food, everyone went above and beyond to make my stay a great one. Now, this is Holbox, it is not a party island and everything is a bit higher here when it comes to food and drinks. Having said that, I didn’t have one bad dish and I tried breakfast, lunch and dinner here. If you’re a heavy drinker you won’t like the drink prices but I picked up a wine bottle at the airport and had it for dinner everyday. If you’re looking for a peaceful vacation this is the place and I can’t wait to go back!

Excellent hotel and service! Won’t regret! Special thanks to Miguel in front desk for all the support

Absolutely beautiful!

I really enjoyed my stay. It was a solo trip, and everything about the hotel was amazing. The restaurants, Fuego and Terra offered amazing food. The swim up pool was excellent. Having access to the beach was another plus. All the staff were great and nice. I would definitely recommend this place and come back.

From the moment I arrived, everything about this hotel exceeded my expectations. The ambiance was breathtaking, with a warm and welcoming vibe that made me feel relaxed right away. The waiters were absolutely incredible—so attentive, kind, and genuinely went above and beyond to make sure every detail was perfect. The food was outstanding, with every meal full of flavor and beautifully presented. My room was spacious, spotless, and comfortable, creating the perfect space to recharge after exploring. Every aspect of my stay—from the service to the atmosphere—was simply incredible. This hotel truly made my trip unforgettable. I can’t wait to come back!

1000/10 – ¡El mejor hotel en Holbox! Nuestra experiencia en Hotel Awa Holbox fue simplemente espectacular. Desde el momento en que reservamos, el staff y su director se aseguraron de que cada detalle estuviera cuidado. Nos apoyaron en todo: transporte privado desde el aeropuerto hasta Chiquilá, ferry de ida y vuelta, traslados al hotel, organización de tours y hasta masajes relajantes. Los restaurantes dentro del hotel son exquisitos, con platillos de primera calidad y una atención impecable. Realmente no hay necesidad de salir del hotel, ¡tienen todo lo que uno puede desear! El ambiente, las instalaciones y sobre todo la calidez del personal hicieron que nuestra estancia fuera inolvidable. Definitivamente es un lugar al que quiero volver, y me daré la tarea de recomendarlo con toda confianza. Si buscas un lugar excepcional en Holbox donde te consientan de principio a fin, Hotel Awa es la elección perfecta.

El trato de la mañana con el lobby muy bien, en la noche olvidé la pulsera adentro de la habitación, y la persona de recepción de la noche no tenía pulsera, código o tarjeta para poder abrir la habitación, tuvo q forzar la puerta. Al final logré entrar pero pasé bastante tiempo fuera de la habitación

The hotel is congested. Too many rooms for the property size. We stayed on the 1st elevation with pool side, we were not comfortable relaxing as it was next to a busy walk way and there is no privacy. Wait staff were friendly, however were not prompt. We had to wait extended periods for service. Music was an issues as it was non stop electronic genre that played all day till 9pm. A bit overwhelming. Food was really good, and roof top bar was a great sunset view. Rooms were clean, and designed well. We would not come back as we prefer more privacy and seclusion.

This property was hands-down, the most insanely relaxing spot we’ve ever been. It would be so easy just to never leave the property. The restaurant is incredible! It has a rooftop pool, swim up pool and cabanas that are available for any guests. There is a walk to a little market and it’s a very quick trip to town or the bioluminescence. Highly recommend 1 million stars!

Desde el momento en que llegamos, AWA Holbox superó todas nuestras expectativas. La ubicación frente al mar es simplemente espectacular, con una atmósfera de tranquilidad y elegancia que te envuelve desde el primer instante. Las habitaciones son espaciosas, con un diseño bohemio y natural que invita al descanso. Todo estaba impecable y cuidadosamente decorado. Dormir con el sonido del mar de fondo fue un verdadero lujo. El restaurante Fuego merece una mención especial: cada platillo fue una delicia, y cenar con vista al atardecer fue una experiencia mágica. El servicio fue excepcional en todo momento: cálido, atento y muy profesional. Se nota que el equipo está comprometido con ofrecer una estancia memorable. AWA es el lugar perfecto para quienes buscan desconectar, disfrutar del entorno natural y dejarse consentir en un entorno de belleza y calma. Gracias por hacer de nuestra estancia algo tan especial. Sin duda, volveremos.

The property is absolutely beautiful! The food was fantastic! Everyone was very friendly and helpful!

Cuando llegamos nos dijeron que nuestra reserva era en casa Muuch que está al lado y les dijimos que no que la reservación era para el AWA, sugiero que aclaren cuando se hace la reserva a que edificio o área pertenece la reservación

Great customer service.

The hotel is very cute and welcoming. The rooms and the service excellent, but the noise of kids during the hole day makes our stay was not pleasant and relaxing. There were more than 10 children running around screaming all day long throughout the lounge area, restaurant, and pool. Totally disappoint that they do not take care of the environment that their guests should experience when they are in a place of rest and relax.

Toda las instalaciones en perfecto estado y el servicio al cliente excelente

Beautiful and relaxing

This place is amazing! Special shout out to Ricardo an Aldo for suggestions of things to do and being so attentive during our stay. Hotel is amazing with great restaurants and a beautiful rooftop. Antonio kept the drinks and vibes coming! Thank you all! Cannot wait to return.

Exceptionnel endroit au bord de la mer. L’hôtel est magnifique, et le service est exceptionnel La chambre était grande. Tout est parfait pour un beau séjour à Holbox

It was incredible, amazing room and place. The only downside is the construction work on this island, which is currently expanding.

Wonderfull

Muy buen servicio. Precio razonable. No destaca por su limpieza en recámaras y alberca. Destaca y sobresale por el trato de su personal y calidad en la comida y bebidas. Lástima que había hormigas dentro de la recámaras y las coladeras de regadera y lavabo estaban obstruidas. (estas 2 fallas se puede arreglar rápido) en general fue buena la estancia

El hotel es hermoso, bien ubicado, comida deliciosa. Sin embargo fuimos de aniversario con mi esposo y pedí que por favor pusieran un detalle en la habitación que nunca se logró, les escribir varias veces y finalmente tuve que quejarme con el gerente, nos enviaron un detalle justo por la queja pero ya no pude sorprender a mi esposo. Deberian mejorar su servicil al huesped y concierge. El resto de la estancia fue maravillosa, la mixiología top, habitación hermosa.

Hands down the best hotel on the island! Th

Wonderful Beachfront Stay! Absolutely loved our stay! The location is unbeatable right on the beach with gorgeous ocean views. The room was clean, comfortable, and had a great balcony. Staff were friendly and attentive, and the food at the restaurant was delicious. A perfect place to relax—we’ll definitely be back

Everything were perfect. Staff very friendly and hotel location awesome. Be sure if you choice Awa hotel you'll enjoy beautyfull stay.

Hermoso hotel! Desde la llegada hasta la salida todo perfecto, el personal súper amable. El chef es increíble! Gran actitud y gran cocina! Súper recomendable la experiencia!

Excelente hotel. El personal fue impecable y las instalaciones son perfectas para relajarse y disfrutar de Holbox

Overall, this property was very nice. Food was the best we have had on the island so kudos to the chef from Cuba! Our room was stationed right underneath the upstairs bar, which sometimes provided for excess noise, but it wasn’t too much to stand. We felt like we had the whole upstairs pool deck area to ourselves. Love this place and would highly recommend.

This was my second stay at AWA, and it was so wonderful! The restaurant menu is so great that I never even left the hotel. I can’t to stay again!

The Best. 😍

Muy tranquila para descansar

There is construction of a new hotel right next door!!! They will be building this for a very long time so if you don't want to hear hammers banging etc DO NOT stay here!!! There is also construction on the other side of the hotel. That might finish in the next 2 or 3 months but who knows. There is NO BEACH! There is sand where they have put the sun chairs but no beach. The hotel pool is super small and only in front of hotel rooms which is strange. The staff at the 2 restaurants are nice but very limited English. The manager is AWFUL and I would give this hotel zero stars or worse for his terrible attitude if I could. Lastly, this sidr of the island is being built up so if you want a quiet stay with beautiful beaches Definitely go to Punta Coco or nearby. The beaches are gorgeous and the hotels are wonderiful. Also this hotel is Very far from town so you will need a taxi to go to and from town. I would never recommend this hotel to anyone

Excelente trato del personal, la comida y coctelería deliciosos!

Great and helpful staff members, beautiful pool, and great eating options

Excelente Hotel

Everything was excellent. Staff was very prompt and helpful. Hotel was beautiful.

Superó las expectativas

Great experience at this Hotel. The property is new and the food was exceptional and so was the staff. The hotel could have more shaded spaces as the few cabanas and umbrella seats were always taken and the UV index hit 12 during the day. Holbox is a developing island and as such both neighboring properties were construction sites, banging, grinding, sawing from 8am-7pm. We learned to ignore it after a while but it wasn’t as relaxing as it could have been.

Todo increíble

Excelente hotel

A delightful stay! The staff is wonderful, both friendly & very helpful. The room, artfully designed, clean, comfortable. The restaurant area, geat beachfront ambiance, food very nicely prepared & presented, cocktails well crafted. Five min cab ride to downtown, two restaurants & a small Mercado across the street.

Absolutely beautiful!

The property is stunning! The rooms, the pools, and the best part was the third floor terrace. They only bad thing is that the beach it’s accessible we had to walk to other hotels for the beach

La habitación es muy cómoda y muy bonita, el hotel en general es hermoso, cuida mucho los detalles. El restaurante es delicioso y tiene muy buena variedad. El personal del hotel fue muy amable y atento en todo momento. Sin duda lo recomiendo y me encantaría volver

Todo estuvo excelente!!!

El hotel boutique es muy lindo en sí, cuentan con buenos restaurantes sin embargo, nos toco un cuarto "swim out" y la realidad es que no tenia manera de hacer salida directa del cuarto hacia la alberca, quisimos hacer el cambio porque al final buscabamos tener esa facilidad pero no se pudo debido a la disponibilidad del hotel. Todo esta muy cerca y se escucha en las habitaciones de planta baja, la gente entra a las albercas temprano e igual el volumen de la música, nosotros tuvimos un inconveniente que en la noche habia un grupo ya eran pasados de la 11pm y seguian con musica, tenian un poco de bulla y en el relglamento indica que todo cierra a las 9 o 10pm sin embargo, hablamos con alguien de recepción y se pudo solucionar despues de unos minutos.

El hotel es muy pequeño pero muy bonito me encanto

This was probably one of my favourite stays at any hotel and I travel every other week for work and stay in beautiful hotels. The property is breathtaking, probably the nicest on the island. The rooms are beautiful, the roof top pool and view is spectacular! The food and drinks at Fuego and Terra was among the best in the island. only complaints would be that the beach has been eroded by a recent hurricane so we had to walk a few minutes to a sandy beach. That being said, the hotel was re building the beach while we there. The staff, especially Ricardo, were lovely! Room for improvement: speed of service at Fuego, sometimes very slow.

Hotel is an excellent small boutique Hotel east of the center of town making it more low key which I enjoy. We had the room with the rooftop private palapa, loved it, the hotel is very Boho Chic, service was warm, friendly, attentive and the hotel offers kayaks and bikes. Food was great and overall you feel a great energy and vibe on the property.

Leider Baulärm von links und rechts. Strand nicht wovon man träumt. Die Fotos täuschen.

Newer, stylish hotel with good service, beautiful views, walkable to town with some effort, food was really good at beach restaurant

Most beautiful room ever with beach view outside tub everything was really gorgeous, very tranquil most tranquil island ever . Food and drinks awesome and presentation was amazing very pricey but the whole island is pricey . While not on mosquito bay is only 7 mins by island taxi that come around often and are available all day and walkable by 22 mins but we Took taxi to and from for 200 persos about 10 USA dollars .

Great staff, great food.

Very nice Hotel and staff very friendly especially Carlos

Great location Hoping for more beach reclamation next year- esp during high tide. Wonderful room, view And staff Especially front desk & Ricardo. Very responsive

Staff was very helpful and courteous

I love this hotel. The decor, service, food, and vibe. The rooms are spacious and just like the pictures. The beds are super comfortable, loved the sheets and duvet. The water pressure is definitely one of the very best in Mexico. The hot water is endless and the rooms are very very clean. Everyone is very pleasant. It’s a quiet hotel which is nice. They accommodate families and couples. We stayed in a Deluxe Room with Ocean View and you can see from the pictures it had a spectacular view of the moon at 6:30 am. The sunset in Holbox is one of the best and you can see it very well from the beach in front of the hotel. You have to check the time and be there before because it happens within a few minutes. And by a few I mean 3 mins when it’s touching down into the water. This is a newer hotel so it’s on the other side of the island further away from all the older original hotels. The beach isn’t quite as nice as the strip just before Punta Mosquito but it’s one of the only nice hotels on the waterfront and you can walk to the part of the beach you like the most. Holbox is totally walkable so I’d stay here again over the older hotels. Great experience!

Really great hotel, location, ocean front, good customer service!

I have stayed in 5 hotels in Holbox, this is the best by far!! Hotel is Beautiful, Best Service in the Island!! Food and drinks are Amazing! We had a blast!

Hotel muy bonito y la atencion muy agradable!

Food was good, the workers were awesome. Only thing is the pools are very dirty as if nobody cleans them.

This is a gorgeous hotel will excellent service. Their beach club was beautiful and had plenty of seating, including cabana use for guests. Carlos took great care of us every day along with the rest of the staff. We felt so pampered! Food and drinks were so fresh and delicious, nothing like the mega resorts in Cancun. Holbox is still a developing area so be patient with the property as they work through the maintenance difficulties, though we were always comfortable despite some small hiccups with the water that they addressed efficiently and quickly.

Det dejligste sted med de sødeste tjenere og reception. Hver morgen blev man mødt af de sødeste og mest smilende herrer. Da min far havde fødselsdag på vores afrejse fik de sat gang i en fødselsdagskage og sang. Virkeligt pænt af dem. Hvis jeg besøger Holbox igen bliver det på samme hotel. Smuk solnedgang fra rooftop og så hyggeligt at se pelikanerne lege og jage i vandet lige udenfor hotellet

It’s was - but hotels are being build on both sides. So the noise start from 07.00 in the morning.

Beautiful, clean, great staff!!! We had a great time there. The food was amazing!

Está espectacular el lugar

Super ophold

Amazing! love carlos is the best and made my birthday an amazing experience!

The staff was absolutely amazing! The food was incredible..everything tastes fresh. The hotel staff made our room incredibly clean each day. Our only disappointment was how firm the beds were. It was very difficult to get comfortable and have a good nights sleep. Other than the bed I would give everything a 5 star rating.

While the staff provides excellent service and is very attentive, the hotel falls short in several areas. The location is not ideal, situated next to a mangrove and a stream with a very unpleasant smell. My room had multiple issues upon arrival: the air conditioning was broken, there was no minibar, and the shower drain was clogged. Although these problems were eventually resolved, they caused significant discomfort during my stay. The pool is very cold as it is in the shade and should be heated. Additionally, the heated rooftop pool is far too small to accommodate guests comfortably. Overall, the room was not comfortable, and the hotel is in need of better maintenance. It has potential but requires significant improvements to provide a satisfactory experience.

Late check in, at 3:15 pm They clean the rooms very late, the bech it’s only a couple of feet away, but only a couple of feet of sand, you can’t really walk past noon in the beach

Es una propiedad que en este momento, lleva un año de funcionamiento por lo que, todas las instalaciones están impecables. Es un hotel pequeño y muy tranquilo, fuera del concepto “all inclusive” que es muy típico por esta zona y no es necesariamente bueno en todos los casos. Todo el personal es enormemente atento. La cocina del hotel está espectacular a cargo del chef Sebastián y el equipo del “beach club” tiene la mejor actitud, tal es el caso de Sophia. Estuvimos una semana en la que queríamos desconectarnos y lo logramos! Finalmente, aún y cuando en la isla hay problemas con los datos, el internet del hotel funciona perfectamente bien. Las habitaciones no tienen televisión, quizá sería una buena idea contar con ellas. El acceso, como todo en la isla es complicado por las calles inundadas, pero nada que no pinos da ser resuelto. En general fue una tranquila y buena experiencia.

This is an instagram trap. The property is covered in flies and smells of sewer. If you go to the resorts closer to the city center, we didn’t smell or see this. The reservations team is also incredibly hard to get answers from regarding transports, if you get them at all. Also, there is NO beach there, the photos make it look like there is but that’s at very low tide and you don’t see how many sharp little shells there are, definitely not a sandy area. I could go on and on but very much catfished on this one. I wouldn’t stay anywhere that far down in the island again.

We loved our stayed at AWA. all the staff members were very friendly and willing to help with any request. The hotel is beautiful. We enjoyed the pool at ground level. The rooftop has an amazing view of the island and is great to have a drink at the bar there or swim while watching the sunset. The food at the beachfront restaurant Fuego is delicious,we had breakfast, lunch, and dinner once during the stay. We loved every dish, drink and cocktail we ordered. Just be aware that the food is a bit pricey, but nothing too far from the average in the island. The room was clean and confortable. We felt it was quite and safe at the property. The hotel is around 20 minutes walking from the main town area where all restaurants and shops are. For us it wasn't a deal breaker and we walk there several times each day. However it can be a bit much for some people and taking a taxi every time could be a bit expensive. The only downside is that around the hotel there are some lots where there is a it of trash. Thus is not the hotel's fault but it does influence the perception of guests. Overall we would highly recommend this hotel for someone that likes to be a bit more secluded from everything around downtown.

Espectacular. Todo excelente, volvería sin duda. El servicio maravilloso. Carlos el mesero y ricardo recepción grandes personas. La atención de ellos hizo perfecta la estadía. Habitación hermosa, vista, música en vivo, la comida deliciosa, hotel e instalaciones mejor que en las fotos.

We especially loved the staff! The infinity pool was really cool and the rooftop as well. Our room was so nice, it was so great waking up looking out at the ocean every morning.

The room is quite small and lacks a lot of amenities (no fridge, no slippers, …) We booked a room with ocean view, it’s more bar/restaurant view with a glimpse of the ocean. The room is not soundproofed, we were woken up by the noise and the discussions from the room next to us at 6am followed by the noise from the renovation/construction workers. What a good way to start a supposed to be relaxing vacation. The value for money isn’t there, the hotel is aspiring to be a luxury hotel, without putting the means and efforts to get there. The beach is few centimeters deep, which isn’t ideal for swimming. Also you only have 8 beds for all the hotels guests and visitors. The only positive note of this stay is the fuego restaurant, the food is amazing, so is the staff. Although, be ready to get invaded by flies while eating.

We rented a very expensive room and was under the swimming pool and was a constant noise all night long , was impossible to steep , the other day we was going to leave no one in the hotel had a taxi number that we could call to go to get our ferry was a nightmare to come back to cancum from there! They say you have to tell them you need a taxi one day before, but they told us in the morning we were leave they did not told us when we got there! Food is perfect but none more than that! To expensive for all the issues they have!

Lindo el Hotel , fuimos por trees días y la pasamos muy rico !!! Nos divertimos y también descansamos y disfrutamos de las instalaciones, la comida muy rica, la atención y la cordialidad q nos dio Ricardo fue excelente

The check in service was great. However, there was no crib when requested prior to trip and overall not family friendly at all. There were not enough chair or bed for us to lounge as they were taking very early and would remain all day. The room continued to have a leak and drainage issue that would flood the room and make it smell awful every day of the visit. We requested a room with a beach view and did not receive it despite the pictures saying otherwise.

One of the best hotels I have stayed in! Absolutely amazing and beautiful! The staff was awesome and super sweet! Would recommend this hotel a million times!!

Love this place I’m can’t wait to go back The stuff was super nice

Si buscas conectar con la naturaleza y olvidar hasta la necesidad de usar calzado, es el lugar perfecto La estructura del complejo te permite disfrutar del mejor atardecer justo desde tu balcon y si lo deseas podras escuchar el oleaje del mar a la hora de dormir De comida sin duda fue de los mejores lugares que hemos probado La atencion del personal es siempre atenta, rapida y eficaz Pero si desean una atencion mejorada no duden en solicitar al concierge Ricardo, ya q su atencion es personalizada la cual en mingun lugar la habiamos tenido =)

Increíble experiencia, la comida fenomenal, las mejores pizzas de la isla, todo muy muy limpio y tranquilo. La pasamos fenomenal.

Desde que llegamos a el hotel la recepción era muy sucia y sin personal. En el checkout también estuvimos más de 10 Minutos esperando a alguien que lo realizara. La comida muy sucia nos tocó pelos y animales muertos lo cual es inaceptable para mi la verdad cero recomendable y en la habitación teníamos cucarachas. Ojalá mejore porque no es lo que promete tiene mejores opciones en la isla que este hotel en general no vuelo al hotel y no lo recomiendo