Gardea SoulFamily Resort

⭐️⭐️⭐️⭐️⭐️ Wir hatten einen sehr angenehmen Aufenthalt im Gardea Soulfamily Resort Hotel. Alle Mitarbeiter waren äußerst freundlich – besonders Aurora an der Rezeption, die uns herzlich willkommen geheißen hat. Das gesamte Hotel war sehr sauber und gepflegt. Wir kommen gerne wieder und empfehlen es zu 100% weiter!

Definitely the place to go if you have small children. Property was beautiful, the staff went above and beyond to please. Food was excellent!

We loved everything about this hotel.. the atmosphere, the food and all the little details. A perfect place for a family vacation with children

Electric bike

• The restaurant is mediocre. • The hotel is poorly located • The facilities are not worthy of a five-star hotel. • The bedding is mediocre, absolutely not worthy of a five-star. • The rooms are noisy and the cleaning is not good • There is no valet service. Upon arrival, we had to insist for the hostess to show us the facilities and our room (otherwise, they just hand you the key and you have to find it yourself! Seriously ?). • Check-out is at 10 a.m., whereas the standard is noon or even 1 p.m. This schedule is unacceptable. We paid more than €700 per night for a very bad room with no view. I regularly stay in five-star hotels, and during our trip to Italy we only stayed in five-star establishments. I can assure you that this hotel is barely worth 3 stars.

Amazing hotel, great for families excellent food and service

What an amazing hotel. Their website and the reviews don't convey some of the important small details about this hotel that make a family stay. First and foremost, this is obviously a hotel for families. They prioritise the kids and that's amazing. The kids club is really good. They print the weeks itinerary that runs from Monday to Sunday so that you can see everything that is on. You can drop your kid/s at anytime without booking them in so it's so easy to pick and choose when you want some peace! There's lots for the kids to do so they don't get bored. Although I think a few more toys or activities might help for the times when there isn't a defined activity scheduled. The pools are brilliant and it's generally easy to stay close to your kids and have an eye on them. They are of a good depth and slightly heated. The only negative is that the tiles on the inside are super slippery. We thought the food was really good and it was nice to experience different types of Italian food. Make sure you like Italian food though as getting any other type of food is impossible with the exception of a couple of things on the kids menu. There was always plenty of choice at dinner but it would have been good to see a few other things at breakfast or a change of some things from day to day. Finally the staff. They are incredible and so friendly. They are almost at the level of the friendliness of Fijian people and that is really saying something!

Coming back and staying here again

Service irréprochable, équipe très accueillante et chaleureuse. Très bonne qualité de restauration. Quelques animations organisées par l’établissement agréables et en petit comité grâce a la taille de l’hôtel. Très bonne expérience en famille.

Krásný, čistý, moderní hotel, skvělý a ochotný personál, vše co jsme potřebovali, nic nebyl problém. Plno vyžití pro děti. Za nás ideální hotel pro rodiny s dětmi. Byli jsme v tomto hotelu již hned po otevření a musím říct, že za ty 2 roky vylepšili spoustu věcí, ať je to servis v restauraci, doplnění zábran atd. Je vidět, že opravdu naslouchají hostům a ladí detaily. Určitě sem pojedeme znovu!

The staff was very kind. There were thoughtful touches for the kids like gifts, entertainment and nighttime stories.

This was the most I’ve ever spent on a hotel room. Two hooks fell off the wall in the bathroom. The “suite” is no bigger than a typical hotel room in the USA. The property is not easily walkable to town. Paying for water at dinner feels insulting when it is included for breakfast. We were told there was a six night minimum and another family we talked to were told there was a five night minimum.

Small, family friendly hotel. Amazing food, service and views

More older children food choices (mine were 9 and 11) Paid for water with dinner but free with breakfast Coffee machine after dinner

Gardea has thought of everything for families. It has a lovely relaxed atmosphere, modern facilities and is spotless. The staff are so helpful and friendly. We had such a lovely trip.

Beautiful property and extremely kids friendly!

The Staff is Top

This was a family trip with two kids , 10 &14 years old . It was a brilliant trip , staff including kitchen team were welcoming, experienced and friendly , food was amazing, generous , variety of Italian cuisine , freshly made, tailored to your taste and by order daily. we were treated as they would treat their family. Location is perfect for families who would like to do activities with children, cycling, swimming, walking , hiking, sailing. The view of the lake is amazing from the pool. Pool has warm water and plenty of chairs and sun-beds around the pool to relax . A water slide trampoline and little play area were bonus for those with small kids . Hotel was clean and spotless, rooms are comfortable, beautifully designed and each individual room has view of the valley and lake . Overall we loved it and would like to come back soon

Pillows could have been more plush but otherwise terrific. Staff are lovely.

Staff, view, location, services

Nothing

Well located, no hustle and bustle,,,,relaxation and great family hotel , everyone very friendly and accomodating

N/A

Amazing kids club team !

Gym was very small and could be improved

a lovely setting. if you want to be near to everything. but far away enough to escape. this is the place

a bigger gym. that’s just being picky though. a super place.

Schade, dass das man nur bis 21:00 Uhr Abendessen kann. Bei >30 Grad isst man dann doch eher später, fast ein bisschen stressig wenn man erst um halb 9 kommt. Ist natürlich meckern auf hohem Niveau. Auch ein bisschen schade, dass man nicht im Garten oder auf den Freiflächen frühstücken kann wenn es so sonnig draußen ist :-) Ansonsten alles top! Ansonsten alles top

Gran lugar para ir con la familia

Excellent and very accommodating staff.

Great place for families with children, very nice staff and great food! We especially enjoyed the heated outdoor pool with view to the lake and mountains!

Nice food and good service

No enough activity for one year old

Lovely resort nestled high above the lake with views of the water and mountains. Staff was excellent and the rooms very comfortable. The restaurant served up an excellent rotating menu with local fresh ingredients. When they say family friendly, they mean it! Pizza parties, craft classes and magic shows are all on tap for the little ones, and there were many staying while we were there. Overall an excellent stay if you don't mind little ones everywhere.

Amazing service

The kid’s activity

The Hotel is very clean and fairly new the children facility is very nice. The receptionist Borana was amazing and very helpful, she gave us very good recommendations for places to visit. They pay attention to the details and especially with issues related to kids. A daily bedtime story was printed and left in front of the door in the evening. My kids really enjoyed their stay.

The dinner was a set menu and most of the options where not suitable. Although the kids menu was nice It would be nicer if it had more vegetarian dishes.

Beautiful hotel, amazing views, great facilities for children, we didn’t want to leave! Excellent attention to detail, receptionist Borana was so lovely and nothing was too much trouble. The hotel was clean and everything was explained thoroughly. Would 100% recommend.

Perfect location with stunning views. Hotel is very nice, looks beautiful and classy, fresh and clean. Rooms are very comfortable for family of 4. Very peaceful and relaxing atmosphere. Great restaurant for both breakfast and dinner, great bar and snacks. Pool area is very nice, overlooking the lake, good sauna too. Hotel really tries to entertain children with various programs. Had really relaxing time, we all enjoyed our time there. Keep it up!

It was all good.

The staff was super friendly and helpful

Looking for wonderful stay at lake garda?! Definitely take this hotel!!! Located in the picturesque mountain village with unrealistic view! Each room has big and beautiful terraces with lake view. Perfect for family trips, extremely kids friendly! Meticulously clean and brand new. Never met such friendly and helpful staff ever. And breakfast and restaurant will make your stay luxurious and make you feel the best of Italy!!

Tolles neues Familienhotel

Good food. Lovely facilities. Very friendly and accommodation staff. Seemed like all our wishes were met. (Kids 9 and 12)

A bit more experience and coordination for the kitchen staff - but they’ll be there very soon. And they make up for it in friendliness.