Old Quarter
Old Quarter, Ta Hien Street, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Attraction
English
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About this hotel
Central Location
Located in the heart of Hanoi, The Cosy Inn Hanoi offers easy access to popular attractions such as Hanoi Old City Gate and Hoan Kiem Lake, ensuring a memorable stay in the bustling city.
Diverse Dining Options
Indulge in a culinary journey at the hotel's restaurant, serving a variety of American, Vietnamese, and Asian dishes. Vegetarian options are also available to cater to all guests' preferences.
Convenient Amenities
From a 24-hour front desk and currency exchange services to bike and car rentals for exploring the city, The Cosy Inn Hanoi ensures a hassle-free experience for guests. Additionally, business facilities and an ironing service are provided for convenience.
Book your stay at The Cosy Inn Hanoi for a delightful blend of comfort and convenience during your Hanoi adventure!
Nearby Attractions
Propaganda Artwork
Propaganda Artwork, Dao Duy Tu Lane, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Public Art
Beer Street
Beer Street, Dao Duy Tu Lane, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Attraction
Heritage House
Heritage House, 87, Phố Mã Mây, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Tourist Site
- Attraction
Phòng Tranh Gia Bảo
Phòng Tranh Gia Bảo, Đinh Liệt Street, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Public Art
Van Handicrafts
Van Handicrafts, Hang Be Street, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Public Art
Mural
Mural, Hong Ha Road, Hong Ha Ward, Hà Nội, 11025, Vietnam- Attraction
Gallery d'art
Gallery d'art, Luong Van Can Street, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Public Art
Quảng trường Đông Kinh Nghĩa Thục
Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Square
Tháp Bút
Pen Tower, Dinh Tien Hoang Street, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Sculpture
Phúc Tân – Sông Hông
Phúc Tân Public Art Project, Ngõ 83 Bảo Linh, Hong Ha Ward, Hà Nội, 11025, Vietnam- Public Art
Phù điêu Hà Nội mùa đông năm 1946
Hanoi in 1946 Winter, Dong Xuan Street, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Public Art
Torre della Penna
Torre della Penna, Dinh Tien Hoang Street, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Public Art
Ha Giang Majestic Tours
Ha Giang Majestic Tours, Bat Su Street, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Public Art
Đài Tưởng Niệm Vua Lê Thái Tổ
Monument of King Le Thai To, Hang Trong Street, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Monument
Art Vietnam
Art Vietnam, Huyen Alley, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Public Art
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
01:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Cycling
Airport shuttle
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Car hire
Dry cleaning
Breakfast in the room
Diving
Massage services
Snorkelling
Spa/wellness center
Barber/beauty shop
Currency exchange
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Shared lounge/TV area
Board games/puzzles
Shuttle service (additional charge)
Concierge service
Kid meals
Shared kitchen
Kids' outdoor play equipment
Water park
ATM/cash machine on site
Lockers
Public transport tickets
Public Bath
Outdoor furniture
Sun loungers or beach chairs
Airport drop off
Airport pick up
Coffee Shop on site
Fruits
Outdoor fireplace
Spa/wellness center services
Beauty Services
Badminton equipment
Tennis equipment
Manicure
Pedicure
Hair Salon Services
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Walking tours
Breakfast takeaway containers
Key card access
Bike tours
Tour/class on local culture
Mobile app for room service
Live music/performance
Pub crawls
Cooking class
Movie nights
Room Types
Deluxe Twin Room
Up to 2 guests30 sqmTwin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
The fireplace is a top feature of this twin room. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioRefrigeratorDeskSeating AreaToiletVideoVideo games
Deluxe Family Room
Up to 3 guests30 sqmTwin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
The fireplace is a top feature of this family room. Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned family room features a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 2 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioRefrigeratorDeskSeating AreaToiletVideoVideo games
Standard Double Room
Up to 2 guests12 sqmQueen bed (151-180 cm wide)
The fireplace is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as an inner courtyard view. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
12 sqm
Courtyard View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioRefrigeratorDeskToiletVideoVideo gamesPrivate bathroom
Superior Double Room
Up to 2 guests15 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The fireplace is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
15 sqm
Garden View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioRefrigeratorDeskSeating AreaToiletVideoVideo games
Deluxe Double or Twin Room
Up to 2 guests28 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This twin/double room's standout feature is the fireplace. Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
28 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioRefrigeratorDeskSeating AreaToiletVideoVideo games
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(379 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 3, 2026Tracy and her team really took care of us! Amazing service
9/10
Reviewed Aug 30, 2026Very near the old quarter
7/10
Reviewed Aug 21, 2026La ubicación y estaba alejada de las calles con mas ruido, estas en el centro pero no se escuchaba nada en la habitación.
Desayuno poco variado, la cama muy incomoda
9/10
Reviewed Aug 7, 2026Location and bed
No window
9/10
Reviewed Jul 24, 2026Accommodation, cleanliness, equipment, replenishment of the room was absolutely faultless. Staff helpful, kind and qualified, reception 24/7. I recommend
10/10
Reviewed Jul 20, 2026This hotel is in a bustling area but the room was completely silent. The entrance is down a walkway that goes into the middle of the block, so, you room doesn't end up getting any street noise at all, even when music is blasting outside. Mattresses were firm and comfy. No mildew smell in the room. Air conditioner worked well and was quiet; didn't make any thumping noises when turning on and off; and you could adjust the fan speed to be nearly silent at night (or turn it off if you prefer). Staff was friendly and breakfast was included.
All good
3/10
Reviewed Jul 16, 2026Nothing. Just a waste of money.
Everything in the hotel was a disappointment starting from the entrance.
6/10
Reviewed Jul 4, 2026Amabilidad del personal
Ubicado en un callejon dificil de localizar. Baño pequeño. Desayuno frugal
6/10
Reviewed Jul 4, 2026L'accueil chaleureux du personnel, en particulier Tracy. Le petit déjeuner en roof top de cuisine locale L'emplacement au cœur du vieux quartier et pourtant ai calme. La possibilité de laisser nos bagages le jour du depart et de checker out a 13h exceptionnellement qui nous a permis de nous rafraîchir.
La.clim qui est tombé en panne mais on a été changés de chambre immédiatement La.chambre aveugle initialement mais on a été changés sur demande.
8/10
Reviewed Jun 1, 2026Great location and quiet room considering it is located on the busy streets. Staff very friendly and accommodating.
2/10
Reviewed May 25, 2026חוץ מהצוות שהיה ממש מקסים- המקןם מטונף עובד במקלחת והיה לי חרק במצעים לא נקי והמזגן לא עובד בחום של האנוי בקיצור- לא מומלץ חברים.
חוץ מהצוות שהיה ממש מקסים- המקןם מטונף עובד במקלחת והיה לי חרק במצעים לא נקי והמזגן לא עובד בחום של האנוי בקיצור- לא מומלץ חברים.
10/10
Reviewed May 22, 2026Kahvaltı
Beğenmediğim bir konu yok
10/10
Reviewed May 15, 2026The crew was very kind, helpful, they helped us with some reservation during our visit. The space was perfect because it is close to the city, clean and enough space.
10/10
Reviewed May 9, 2026El Alojamiento fue espectacular muy bien ubicado en old quarter. Ellos mismos te hacían cambio de dinero o cerca tenias joyerías donde hacen buenos cambios. La habitación estupenda, cada día limpiaban la habitación, hacían la cama y cambiaban las toallas. Tracy nos atendió de maravilla, nos facilitó el numero de teléfono para que en caso de necesitar algo ayudarnos lo antes posible, Jhon fue un encanto de persona, muy servicial y amable. Teníamos incluido en el precio el desayuno que tenian varias opciones muy ricas y fruta fresca.
9/10
Reviewed Apr 30, 2026Localização perfeita e funcionários muito gentis
Banheiro, sem box
7/10
Reviewed Apr 25, 2026Location was great and the staff were friendly
Shower is in the bathroom doorway and wets the toilet as well
10/10
Reviewed Apr 18, 2026Lokalizacja w samym centrum starego miasta, ciszące pokoju mimo centrum, restauracje blisko, świetny i pomocny personel, naprawdę wygodne łóżko , transfer z lotniska bardzo sprawny nam zapewnili.
8/10
Reviewed Apr 17, 2026La amabilidad del personal, la ubicación si te gusta salir de noche esta a 1 cuadra de la calle de la cerveza, unas 3 del lago y de miles de tiendas
La verdad nada estuvo muy bien
9/10
Reviewed Apr 10, 2026Freundliches Personal, Zimmerupgrade auf Suite im 7. Stock, ruhig, tolle Aussicht im Frühstücksraum im 8. Stock, simples, aber leckeres Frühstück, familiäre Atmosphäre
Im Bad gab es ein paar Schimmelflecken, was aer leider angesichts der hohen Luftfeuchtigkeit in fast allen Gebäuden der Fall ist
8/10
Reviewed Apr 7, 2026Location was very good for food and night life Also close to lake and train street was easy to walk to
Nothing to report
7/10
Reviewed Apr 3, 2026Na plus: - dobra lokalizacja, - skromne, ale smaczne śniadanie (można dobrać 1-2 dania, które są robione na świeżo np. omlet, jajecznicę), - dobre WiFi (pracowaliśmy stamtąd zdalnie 1 dzień),
Na minus: - nierealistyczne zdjęcia, po których wywnioskowałam, że pokój będzie miał i biurko, i stolik (miał tylko biurko i niewygodnie nam się pracowało), - hałasy z zewnątrz.
10/10
Reviewed Mar 30, 2026L’emplacement et le calme
Manque de lumière du jour
10/10
Reviewed Mar 29, 2026We had a wonderful stay! The receptionists, Tracy and Lucy, were incredibly accommodating and spoke English very well. They were warm, friendly, and genuinely hospitable, which made us feel very welcome. The room was clean and comfortably sized, just right for our needs. Breakfast was also enjoyable, with fresh and tasty options served each morning. A special thank you to Tracy for upgrading our room and for being so responsive on WhatsApp. She was very helpful in providing information about Hanoi and guiding us whenever we needed assistance.
8/10
Reviewed Mar 29, 2026Le personnel est extrement attentionné !
10/10
Reviewed Mar 22, 2026Великолепный менеджер отеля по имени Тони, если не ошибаюсь. Он помог нам в решении всех вопросов. местположение. Завтраки. Рядом шумная улице в стиле мини красного фонарика
10/10
Reviewed Mar 22, 2026Bardzo dobra lokalizacja, śniadanie
W nocy było słychać hałas z ulicy, a nad ranem z budowy obok.
10/10
Reviewed Mar 15, 2026Meget hjælpsomt personale!
8/10
Reviewed Mar 13, 2026Staff was great, available and attentive. a big thank you to Tracy for her friendliness and help.
9/10
Reviewed Mar 12, 2026L'emplacement dans le vieux quartier d'où les différents sites à visiter sont possibles à pied. Les chambres sont confirtables.
Le bruit dû à la construction d'un nouveau bâtiment et la chambre un peu petite.
10/10
Reviewed Mar 10, 2026Very clean and very nicelocation
Everyting was great
5/10
Reviewed Mar 9, 2026The room was nice
Very noisy at night, in an alley in the middle of a party street. The reviews are high because they ask you to give them 5-stars.
10/10
Reviewed Mar 3, 2026Nettes kleines Hotel mitten in der Altstadt von Hanoi! Frühstück war super, die Betten bequem und die Zimmer sauber. Tracy und John waren sehr freundlich und haben uns super unterstützt bei Transfer, Wäsche und Tourguide.
9/10
Reviewed Mar 2, 2026All the stuff is quite nice and support you with all your open questions. Breakfast on the top of the building, 8th floor, was really good. Room was modern and clean. When you are going out of the hotel, you can directly feel the vibe of the city.
10/10
Reviewed Mar 2, 2026Loved this place the staff were amazing. the hotel is up a lane way so it was so quiet to sleep. you sit up the top of the building with great views for breakfast rooms were good size and amenaties were good quick walk to all you need this will be my place to stay from now on loved it
10/10
Reviewed Mar 2, 2026Как по мне-это идеальное расположение. Вы в самом центре старого квартала, все рядом, есть где погулять и ощутить весь колорит, но в самой гостинице абсолютная тишина и спокойствие. Прекрасный персонал, особенно,- администратор Люси- она просто прелесть! Во многом, благодаря именно ее советам и помощи, наш тур по Вьетнаму сложился так удачно. Брали экскурсионные туры и заказывали такси через нее- и это было в разы дешевле всех других , предложенных нам вариантов
10/10
Reviewed Mar 1, 2026I loved this hotel that I went back a second time. It was right in the centre but you couldn’t hear busy beer street which was amazing! The staff were so lovely, and the breakfast and rooms were amazing!! Thankyou for having me!
6/10
Reviewed Feb 27, 2026Die Lage und das Personal
Das Bad war sehr verschimmelt und die Badezimmer Tür ging nicht richtig zu. Das Wasser von der Dusche ist sehr langsam abgeflossen
6/10
Reviewed Feb 22, 2026Ubicado en el centro histórico
El ruido de la calle es constante y fuerte, está al lado de una discoteca. El desayuno es bastante malo.
6/10
Reviewed Jan 25, 2026Świetna lokalizacja, niska cena.
Podróżując po różnych częściach świata mam rożne oczekiwania i rozumiem różne standardy. Jednak kilka nocy spałam w innym hotelu ulicę dalej więc mam porównanie z tym noclegiem. Ściany w pokoju były bardzo brudne, a na łóżku znalazłyśmy karalucha. Na szczęście tylko jednego, niewielkiego ale Pani w recepcji nie do końca chciała nam uwierzyć w zdarzenie (mimo zdjęć). Twierdziła, że pewnie przyszedł z nami z zewnątrz. Mogło tak być, nie wykluczam ale długo zajęło zanim zaproponowała nam zmianę pościeli.
9/10
Reviewed Jan 21, 2026Localização
8/10
Reviewed Jan 20, 2026The hotel is placed exactly where you need to. The stuff is so nice and helpfull so it overcome my expectation. There were constuction works close to the hotel and caused huge and horrible disturbance in the night. I asked in the morning the hotel stuff for a help after one sleepless night. They were really helpfull and tried to agree with construction company to stop the work during the night. But company refused it. So the hotel manager found for me and my wife the room in another hotel for free and even organised the taxi for the transport to the another hotel for free. Really extraordinary servis!!
For the stay I do recommend only the superior rooms.
10/10
Reviewed Jan 19, 2026There are many hotels in Hanoi in this price range. The Cosy one of the best! The staff are super welcoming, helpful, and kind. The hotel had an elevator - helpful in the tight hotels of the Old Quarter. The room was in excellent shape. Good size TV for the room. Internet was solid throughout the stay. Bathroom was spacious and clean. Hot and cold water. The breakfast included was pretty darn good; located on the top floor, it had good views of the city. Its a small thing, but many of the hotel rooms in Vietnam use a room key to control power to the room when you are in it. Most times the fridge stops working when you leave the room - NOT HERE! A nice touch that shows the well thought out nature they put into designing this place. It is located in a small ally off a main street, takes 30 seconds to be in the 'action.' There is lovely accent lighting in the room as well - a nice perk. Thanks for a great stay John.
The hotel location is difficult to find. It is located 30m down a 4' wide ally that has a sign for 'Spa' above the entrance. You will see the hotel once looking down the alley. Google maps is hit or miss when approaching. A perk of this offset location is that you are close to the action of the Old Quarter but the noise is muted a lot considering its location.
9/10
Reviewed Jan 19, 2026Amazing hotel! It’s right next to the famous Beer Street but hidden enough to be quiet and noise-free. We really enjoyed our stay - our room was great, the hotel has an elevator, and there was a good breakfast on the 8th floor with a beautiful view over the Old Town. The staff were super sweet (shoutout to Tracy!) and assisted us with all our questions.
Everything was great
10/10
Reviewed Jan 15, 2026Ubicación y el personal! Lucy y jhon excelentes
8/10
Reviewed Jan 14, 2026La ubicación y la amabilidad del personal
El ruido de la cocina por la mañana La luz del baño se cuela en la habitación y no hay oscuridad El baño de mármol es muy resbaladizo. No hay donde poner el jabón.
10/10
Reviewed Jan 13, 2026Хороший ремонт в отеле - чисто и уютно. Большая кровать, в номере есть все необходимое. Завтраки на последнем этаже , откуда открывается хороший вид на окрестности. Сам завтрак тоже очень вкусный, при тебе готовят на выбор. Персонал говорит по-английски, были доброжелательны. Отель находится в переулке, чуть в стороне от всей движухи, поэтому в принципе тихо по вечерам.
10/10
Reviewed Jan 11, 2026L'accueil et la chambre très confortable
10/10
Reviewed Jan 10, 2026The location was amazing. You are in the middle of everything, but you can't hear the noise, which is crazy for Hanoi. I was having a birthday during my stay and they surprised me with a cake. Thank you once again.
10/10
Reviewed Jan 9, 2026Nos encantó la ubicacion, el desayuno excelente y la atencion destacada de Tracy y Lucia muy predispuesta a ayudarnos en todo ( excursiones, traslados etc)
Nada
9/10
Reviewed Jan 8, 2026situato al centro del quartiere vecchio, si può andare in molti posti a piedi. Camera spaziosa e silenziosa, colazione buona. La manager pronta ad organizzare transfer o altro.
Le finestre danno su un cavedio, cosa comune nei centri di queste città. Per raggiungerlo bisogna farsi aiutare essendo in un vicolo (pulito e illuminato) ma senza indicazioni sulla strada.
7/10
Reviewed Jan 8, 2026Lo staff molto gentile e disponibile
La pulizia non era delle migliori
9/10
Reviewed Jan 4, 2026WC and shower are not separate, when you take a shower you wet everything
9/10
Reviewed Jan 4, 2026Hidden away from the street noise. Excellent staff with great English language skills. Lovely breakfast while overlooking the old quarter.
All was good.
10/10
Reviewed Jan 4, 2026Posizione super, letto comodo e buona la colazione.
Il bagno non era comodissimo
8/10
Reviewed Jan 3, 2026la posizione é molto centrale; Tracy veramente attenta alle nostre esigenze e disponibile per le nostre richieste.
10/10
Reviewed Jan 2, 2026The hotel is super quiet in the chaos on Hanoi. The staff is very nice and helpful. They gave up a bigger room for free. The beds are very comfortable, the breakfast is good. Can't be recommand more this hotel.
10/10
Reviewed Dec 30, 2025Muy céntrico y súper silencioso. Muy buen desayuno y la habitación muy cómoda. Tracy la recepcionista nos trató muy bien. Volveremos
10/10
Reviewed Dec 28, 2025sehr holfsbereites freundliches Personal! wir haben sogar ein Weihnachtsgeschenk bekommen 😃
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Excellent central location in Old Quarter
- •Friendly, helpful staff (Tracy, Jhon) and 24/7 reception
- •Quiet rooms despite busy streets
- •Breakfast included with good options (rooftop/local cuisine)
- •Comfortable, firm mattresses
- •Daily housekeeping reported by several guests
Areas to consider
- •Some rooms have no window
- •Isolated cleanliness issues (dirty room, insect in bedding)
- •AC failure reported for some guests
- •Small bathrooms and shower design wets toilet
- •Hotel entrance/building described as unattractive or disappointing
- •Located down an alley that can be hard to find
Cleanliness
8.2/10Mixed reports: several guests note daily cleaning and no mildew, but multiple complaints mention dirtiness, a bug in the bedding and isolated poor housekeeping incidents.
Service
9.8/10Consistently praised staff: friendly, helpful, 24/7 reception, named staff (Tracy, Jhon) assisted with reservations, transfers and guest needs.
Location
9.6/10Excellent central location in the Old Quarter, quiet rooms despite busy streets; minor drawback is location down an alley that can be hard to find.
Room Quality
8.7/10Rooms often quiet with comfortable, firm mattresses and working quiet AC; some issues reported include windowless rooms, occasional AC failure and small bathrooms/shower layout.
Amenities
9/10Breakfast included (rooftop/local options), luggage storage, airport transfer assistance and 24/7 reception noted; limited in-room features for some (e.g., no shower box).
Value for Money
9.4/10Multiple guests highlight great quality-price ratio and included breakfast; a small number found the stay not worth the cost.
Food and Beverage
9.4/10Breakfast repeatedly mentioned positively (varied options, fresh fruit, rooftop setting), though one guest called it frugal.
Overall Experience
9.5/10Generally very positive overall: recommended by many for location, service and comfort, with isolated negative experiences around cleanliness and building condition.