Hera Luxury Hotel

Breakfast Was Great. Rooms Big And Clean. Beds Very Comfortable. Clean Area.

Maybe Location. Had To Get taxis To Go Do Holiday Shopping.

空港からとても近く、夜遅くに到着した後すぐに部屋で休むことが出来た。 部屋は広くゆったりと過ごすことが出来た。

Clean and comfortable

Cold shower, breakfast terrible. Hot water should be a prerequisite, previous stay was same.

Beds were comfortable

Midnight staff was rude and gave us the wrong room.

L’emplacement sur le hôtel est très bien

Le petit déjeuner pas top Il manque pour les gens qui mange pas salé

Aussicht auf dem Dach und Lage zum Flughafen Top. Frühstück war OK und ausreichend. Für 1 Nacht, um das Land zu verlassen sicherlich eine gute Adresse. Die Betten waren super und es war grundsätzlich sehr sauber. Mit Jetlag ankommen und nicht gestört werden wollen war eher schwierig. Zwingend der Rezeption bescheid geben, sonst nervt es.

Leider haben die Zimmer keine " Bitte nicht stören" Schilder, sodass man leider vom Roomservice sehr früh und gleich mehrere Male geweckt wurde , obwohl man den Damen sagte daß man keinen Service wolle. Erst nach Rücksprache und Anmeldung an der Rezeption wurde der Service eingestellt. Ist mir so auf der ganzen Welt noch nicht untergekommen, schon gar nicht in einem 4* Hotel. Ein Jetlag schien dort kein bekannter Begriff zu sein. Mitdenken wäre da wünschenswert gewesen, gerade bei Kunden die länger als nur 1 Nacht bleiben.

La colazione da dimenticare,misera senza nulla di dolce giusto 3 piatti vietnamiti 3/4 frutti e del pane tostato con marmellate La piscina chiude alle 18.00

空港からとても近い スタッフが親切

朝食がもっと美味しくなってほしい。 料理の種類が増えて欲しい

Excellent staff & location

It was a short distance from the airport.

The ‘Executive Suite’ was one large room and a bathroom. The beds were very hard and the pillows fat and hard. The carpets were worn and had a couple of cigarette burns. The safe was not fixed to anything and had a generic combination. The bathroom had a shower over the bath with no screen and no safety mat and it took 10 minutes of running taps before hot water arrived. The balcony was a large bare area with flakes of paint on it and looked as if we weren’t expected to use it. Breakfast was well prepared but didn’t include choices (perhaps bacon, scrambled eggs, sausages) that we would’ve expected of a ‘luxury’ hotel. The general state of the building was poor. There were cracks in the render, poorly repaired silicon seals around doors and windows and moss on the walls in the stairwell leading to the pool. I really hate being so negative but this was a bit of a shock. Positives: The air con was efficient, the toothbrushes were nice and they have a great security guard who handles luggage and fixes problems.

Friendly staff who were very accomodating when we arrived at 1am! Chased up the airport for our lost luggage

close to airport

clean

Clean and spacious room. Staff were helpful.

Pool was not clean. Fresh cooked eggs were great. Other than that, Breakfast was not great.

공항에 위치해 있어서 방문객들이 편안하게 쉬어 갈 수 있어 좋았습니다

최신에 지어진 건물인 것 같은데 방 청소 상태가 약간 불량스러웠습니다 아침 조식도 가격 대비 그렇게 훌륭하진 않았습니다

Size of the room, clean, near the airport

Maintenance from the pool… really needed to take a dive but the pool was closes due to maintenance

Location is close to the airport. The security guard was very helpful with our bags.

We asked for two rooms close together and ended up with one on 2nd floor and one on 10th - not a major issue, but inconvenient. The room on 2nd floor smelt like cigarettes. The breakfast largely catered for their Chinese clients. The bed was too firm.

קרוב לשדה התעופה עונה על הצרכים ללילה 1 ,אבל שימו לב יש שדה תעופה לטיסות בין לאומיות ויש שדה תעופה לטיסות פנים 2 מקומות שונים

Rapport qualité/prix

Piscine sans parasol en plein soleil donc non praticable

The location close to the airport. The foyer is beautiful and staff are very helpful with assisting with rooms and taxi’s. It’s very quiet, we didn’t hear any planes, considering it is so close to the airport. The rooms are big, and also the bathroom is big.

Apart from the foyer, this is lacking what a 4 star hotel should be. The rooms have mould, the beds are very hard and there were stains in the carpet. The information folders and bathroom displays are all worn and look stained. The towels were frayed, which would be expected in a 2 star hotel, not a 4 star hotel. There is no bath and the swimming pool is closed at 8pm. We were desperate for a quick swim when we arrived at 8.30pm but couldn’t. For a 4 star hotel, the breakfast is very limited, only Asian food and no fruit juice. Limited fresh fruit and the fried rice and noodles were nearly cold. For a 4 star close the the airport, you would expect a wider choice, such as pastries, some deli meats and cheese. We have had better breakfast at several 3 star hotels.

Location in a central business & housing zone plus very very close to HCMC International Airport. Value.

Sehr schönes Hotel ganz in der Nähe vom Flughafen an einer belebten Straße .Es gibt einen kleinen Pool auf dem Dachgeschoss, den man meist für sich alleine hat. Das Personal war wirklich freundlich.

Tidy and near the airport

Thích có ban công ngắm cảnh .

Chỗ tấm không tiện .

Close to the airport We walked the 700 m from the domestic terminal Clean, good sized room Rooftop pool

Area a bit ordinary, but hey it’s perfect for an airport overnight stay

La gentillesse du monsieur dans le hall d’accueil , aide au départ, parapluies pour sortir …la proximité avec l’aéroport, ce qui peut être intéressant la veille d’un départ et la situation dans une zone animée

La proximité avec l’aéroport

La moquette dans la chambre et le petit déjeuner moyen

Nice & clean

Close to the airport which is good for late night flight and early departure.

Power cut off when you took key from the room.

Can not believe how close to the airport we were , only about two minutes by taxi , 70,000dong taxi from hotel to airport , got stung airport to hotel 250,000 dong .

Breakfast was not as good as we hoped for but it was Ok , we would stay here again .

They can refund

Aircon is not working

Tout

Rien

Close (less than 5 min Grab ride) from the airport, perfect for 1 night stay. Clean, well presented. Large room and bathroom for 3 people. Friendly staff. Walking distance to some restaurants.

Roof top pool closed at 8pm

Its affordable & close to the airport with reasonable facilities for a hotel of this standard. Staff are always very good. I use it as a base after arrival or departure from Saigon. I would prefer another hotel if l was staying longer in Saigon. Overall its pretty good with no obvious issues. I would recommend the hotel for my purposes as detailed.

Nothing. Its all pretty good here.

Close to airport for our mid morning departure. Pool was a bonus at this price. Breakfast was small buffet but met our needs. Room was good size and comfortable.

Great hotel in a great location near the airport for an early departure. Breakfast before departure was adequate. Great room & a great price

Breakfast was great.

The room was tired. The bedside tables were nowhere near the sides of the bed and so were not useable. The hotel room and bathroom were a bit scruffy with poor finish everywhere, including around the sink which is a shame because the granite was lovely.

Чисто, есть все необходимые принадлежности для путешественника, тапочки, щетки, полотенца и тд. Кровать очень удобная, постельное чистое. Администратор супер, помогла разобраться с оплатой.

Wir haben das Hotel in der Nähe des Flughafens bewusst gebucht, da wir am Folgetag nach Hause geflogen sind. Das Zimmer(Executive Suite) war sehr großzügig und sauber sowie mit einem Balkon, Das Frühstück gestaltet sich eher lokal.

Très bel hôtel proche de l'aéroport, idéal pour la nuit qui précède un départ matinal. Bien insonorisé, calme avec une petite piscine sur le toit.

Rien

Le balcon était très grand , proximité de l aéroport,un resto japonais et une supérette en bas de l hôtel ,un parc a proximité,

Breakfast was not good.

Hôtel très bien , petit déjeuner à améliorer

Position no hassle stay

Nothing

location, it is close from the airport, but not that close to downtown. however can have a grab car for 15 minutes if its not rush hours. i fell in love with the place, easy to find and nice pool on the rooftop

it is difficult to say what i dont like, it is just really minor thing, there is no rice in the breakfast menu . sorry we just love rice as part of our meal , and its nice to taste different cuisines anyways.

Serviabilité du personnel, leur gentillesse.

Lampe de chevet qui ne fonctionne pas bien. Et les oreillers qui sont trop gros et épais...il faudrait avoir les choix avec des oreillers moins épais.

Convenience to the airport

Breakfast

Close to airport and restaurants

The room smelled like mould

Местоположение отличное, цена-качество соответствует

Номер был прокуренный, запах синарет

Väldigt nära flygplatsen, vilket var exakt det vi sökte! Poolen var toppen för svalkande dopp efter lång resa. Rummet var rymligt, våra två barn sov med oss i dubbelsängen.

Vi landade mitt i natten och hade bokat upphämtning på flygplatsen, men de dök aldrig upp och svarade inte på whatsapp meddelande där vi tidigare haft kontakt, inte heller på samtal. Vi stod länge och väntade och försökte få tag på dom, bokade till slut egen taxi på plats. Inte jätteroligt efter över 24 timmars resa med två små barn. När vi kom fram till hotellet låg receptionisten och en till personal och sov i lobbyn (kanske vår chaufför?) så det var förmodligen anledningen att de inte svarade när jag försökte kontakta dem. Det var svårt med språket då de inte pratade bra engelska. Fick ingen ursäkt att de inte hämtat oss. På grund av språksvårigheter från personalens håll och vi var trötta efter lång resa orkade vi inte ifrågasätta. Vårt flyg var försenat men jag hade meddelat flygnumret innan så de visste ju att vi skulle komma den natten. Vi behövde såklart inte betala den bokade upphämtningen som aldrig dök upp, men vi fick inte heller någon kompensation eller ursäkt för att de inte hållt vår överenskommelse.

Small and cozy hotel, nearby to the airport. Everything was perfect

The location was ideal to Hoan Kiem Lake and other historic attractions nearby. Located close to some good eats too. The staff were hospitality were amazing and big shout out to John for his help with airport transfers.

Tucked in a corner of the street and blocked by street vendors and parked scooters caused some minor headaches with accessibility to the hotel especially with a family member travelling with mobility issues. Hotel carpets in the hallways were old and smelled mouldy. Our bathroom was a little annoying. The toilet was situated right in front of the shower door - so you need to be careful how far you open the shower door as it will smack into the toilet bowel. I couldn’t understand there is a perfectly empty corner that the toilet could be placed without obstructing the shower door but the toilet was placed where it was and caused annoying inconvenience trying to get in and out of the shower.

Not a lot

Bed very hard location poor, service ok

Very close to airport, clean and comfortable hotel, very good option for overnight stay before/after flight

The breakfast was realy bad

Ideal overnight stay close to the airport at a reasonable price. The bedroom and bathroom was very spacious.

Beds are a little too firm for my liking.

The location was close to the airport. The swimming pool on the rooftop. It was an ok hotel and great value for money.

Breakfast could have been better, Vietnam has such fantastic food. A room to leave your bag after checking out, it was possible to leave the bag but they were in front of the elevator.

Very close to the airport about 10 minutes of the riding time. Room size is quite big.

We didn't partake of any of the amenities, just spent the night before an early flight. The location was great, staff helped to book us 2 big taxis for the airport very early in the morning, and there were some convenience stores & restaurants along the street.

A factor in booking the room was the note on booking.com that they had an airport shuttle, but they don't. The staff did get us taxis quickly, though, so in the end it wasn't a problem.

Tore väike hotell lennujaama lähedal. Katusel oli väike bassein vaatega linnale. Toad olid ruumikad ja vaiksed. Voodid olid mugavad.

Die unmittelbare Nähe zum Flughafen

Frühstück

Very convenient place to stay near the Airport

all good

Close to airport

City hassle bussle and traffic

Obiekt blisko lotniska, generalnie ok. Czyste pokoje. Miła obsługa, mogły by być lepsze śniadania, owoce były ok najlepszy arbuz

Mało leżaków na basenie.

Poche opzioni per la colazione, ma non male. Posizione comoda perché vicina all'aeroporto.

Rapporto qualità/prezzo assolutamente non positivo. Per quella cifra sono stato in posti molto più belli, lussuosi e puliti in Vietnam.

Close to the airport

Awful smell in the hall near the receiption, bad breakfast