Four Points by Sheraton Urumqi vs Similar Hotels

Room quality was perceived as satisfactory despite initial issues.

Comfortable beds and good bathrooms reported, but issues include a tired renovation in one review, in-room fridge not cooling well, no bidet for some, and reports of no air conditioning in some rooms.

Overall positive feedback, comfortable and nice rooms.

Rooms are described positively as modern and clean.

There was a cigarette smell in the corridor and inside the room.

Rooms repeatedly described as clean and spacious; good bathroom and toiletries. Minor note about overall hotel needing renovation in one review, but cleanliness itself is praised.

Mentioned as very clean in the reviews.

Cleanliness was mentioned positively but affected by the cold temperature which could imply insufficient warmth in housekeeping service.

General location is considered good as noted.

Location praised as close to a shopping center, shops and cafes — convenient for guests; several reviews implicitly positive or neutral about location.

Close to the airport and nearby shopping centers.

Location is mentioned as inconvenient, impacting overall accessibility.

Staff are friendly and go out of their way to assist guests.

Staff repeatedly called helpful, polite and attentive (named staff praised, early check-in and late checkout accommodated). Some negative service notes: slow check-in/out in one review and at least one complaint about a withheld deposit and language barrier.

Staff is described as very friendly and helpful.

Service was not criticized and was considered standard for this hotel tier.

Restaurant provides excellent food.

Breakfast repeatedly described as very good, diverse and praised by many guests. Minor negative: limited cheese selection noted by one reviewer.

Breakfast expensive, limited nearby options, but was tasty.

No feedback provided, assumed standard quality for this hotel tier.

Standard quality for this hotel tier.

Good pool and jacuzzi, humidifiers in rooms and high-quality toiletries noted. However guests missed a clothes dryer, microwave, ice machine and some rooms lacked air conditioning; mixed feedback on in-room fridge.

Laundry facilities appreciated, but some amenities appear dated.

No issues reported and implied amenities are in line with expectations.

Prices could be a bit lower according to guest feedback.

Several guests noted good price and complimentary items for children; however complaints about a cash/card deposit and limited choices in some F&B items slightly reduce value perception.

Pricing is considered high for the experience, yet good service and amenities.

No negative comments about pricing or value were noted.