The Monarch Hotel

Great location and staff very friendly

Not much

Everything is great, even the food.

N/A

Good location, very big room size, nice and clean property. Furniture and amenities. Near rosebank mall. Best value for Money. Good staff. Perfect hotel for stay.

Nothing

un bon choix de petit-déjeuner qu'on vous sert à votre table , qualité des aliments et salle très apaisante.

Beautifulll Hotel

Did not know that is was a Halaal Hotel,no drinks!!!!

Boutique hotel in bellissimo stile coloniale . Tenete presente che si tratta di un “dry hotel”. Quindi gli ottimi cocktails serviti al bancone dell’ accogliente bar o nel delizioso giardino, saranno rigorosamente analcolici …

A Beautiful historical building close to the station & shopping malls. The reception staff were great. All our requests were attended to. They organised a shuttle to Ellis park for us & they were able to advise me that my dietary needs could be met (gluten free egg free) the breakfast was delicious. The room was beautiful & the amenities lovely.

A bit noisy (staff)

The staff were absolutely fantastic! Super helpful and friendly at all times. The location 150m from the Gautrain station and is surrounded by loads of lovely restaurants and cafes. My room was really big (I was staying alone in a Family Room 5) and the bath and separate shower were a treat!

There were no mirrors in the bedroom at all - so blow-drying my hair was a nightmare. There is a mirror in the bathroom - but no plug. Outside my room was a courtyard - where a group of ladies were having breakfast on the Saturday which it was incredibly noisy. Sunday there was noone outside and it was lovely and quiet. There were no international plug sockets - not a biggie, but would have helped. There was no fridge in the room - I have medication which needed refrigerating. Everything was manageable - but I would look at having a mirror in the room - esp. considering there is no lack of space.

The location was perfect. Close to the Gautrain Station for easy access to the Ellis Park train. The room was spacious and clean, with water and coffee. Lovely toiletries. Friendly and helpful staff. Also very close to the restaurants and stores of Rosebank Mall. Great spot

The art, its a beautiful place with great location.

Me encantaron las instalaciones , el desayuno ñ, la cercanía al centro comercial . Un 10

Accomodation was great

Booking.com disgraceful organisation of transfers would like someone to contact me to explain why Grabbed an uber by myself and got a message after we arrived that the driver was waiting for us

Great shower and huge bath, spacious room, delicious breakfast.

The staff were very helpful and kind. The location, close to the train station and bus stop. Wonderful place if you are looking for a calm and homie kind of environment…. Stuff can literally get close… the line between helping and being a bit invasive can be thin. Otherwise is perfect.

When I was leaving, they asked if I took the hairdryer… that was…… odd. The hair dryer was in a drawer. I was expecting them to apologize.

What an amazing hotel... The shower was brilliant The location was amazing.. the food... yoh... And the room size... felt like a king

Parking was a problem and getting into the narrow corridor was a bit scary...

The Location is great.

The small public spaces, like the lounge, breakfast room. Small in the sense that you hear everyone’s conversations.

Top service. Feel like home

Lovingly restored. Comfortable. Spacious rooms. Personalized service.

No pool. No elevator (but staff happy to help with luggage).

Conforto da cama e tamanho do quarto.

Poucas opções para o café da manhã e a proibição de bebidas alcoólicas.

The breakfast was just ok.. A buffet might have been better as an option.

Quarto grande e confortável, bom café da manhã

The hotel is beautiful. The interior design 👌 is spectacular.

The room bathroom light was flicking. Disappointed that they dont offer space services

The rooms are spacious and well decorated. The hotel offers a ride to the nearby restaurants. The food was amazing. Kudos to the chef and team!

The check in was unpleasant. I waited a good 15mins before someone came to assist us. Check in was cold and unwelcoming. Needless to say in the morning, our room didn’t have any hot water - the receptionist then gave us access to a nearby room with a condescending tone only use the bathroom. The shower didn’t drain quick enough! The passage to go park one’s vehicle is quite narrow. When we left, we were given a bottle of Olive Oil as a token for the supposed issues.

It was clean good location.and room was spacious and lovely

We didn't get to eat the breakfast even though it was included in our price. We order room service the night before and had to send it back. . It was terrible. We were refunded and we were skeptical of having a cooked breakfast. The manager on duty said that we should speak to the shift manager in the morning and arrangements will be made. Unfortunately ,we got a whole lot promises and nothing wa s done.

Everything about this hotel was perfect for our short stay in Johannesburg. The hotel itself is beautifully adapted from a historic building with large rooms, high ceilings and comfortable furnishings. The rooms were quiet and the art and wallpaper create a homey and creative space. The best thing about the hotel is the amazing staff - every one is professional and ready to be of service. Nare made an extra effort to help us with last minute bookings for three rooms and to get us oriented to the Rosebank neighborhood. The restaurant is excellent.

Everything exceeded our expectations.

Beautiful historical building well suited to a boutique hotel experience. Location was very central to where we needed to go and transport links to the airport are excellent when using the Guatrain. I would recommend the Gautrain - it is safe, clean and fast all at a very reasonable price.

Not much to dislike. Perhaps the surrounding area abutting the property are in need of a good power wash. It didn’t bother us but the hotel does not serve alcohol.

Very Good location, big room size, nice and clean.

Everything was perfect. 100/100

The staff is excellent and welcoming. It’s well located and taken care of

Nothing

Excellent location, beautifully appointed rooms and hotel areas in a converted old post office.

Shame the gorgeous bar is a dry one. Would defo be busier if you could buy a glass of wine or a G&T … can’t fault the hotel otherwise.

The location was great, right across the road from the Gautrain station at Rosebank. Service was excellent, our room perfect and breakfast was delicious.

Although not a problem, we would have enjoyed dinner in the hotel if they had a liquor license as we would have liked to enjoy Ozzies special dishes.

I liked everything. The family suite was large and consisted of two separate rooms. Our kid slept in one room and we could stay in the other room comfortably. The service was simply outstanding, I have no words for it. Also, I could order any meal from the menu as room service. The breakfasts were delicious.

Nothing

Bed and breakfast - they use an efficient reception system. The touchpad is an extra layer of hospitality enhancement; the staff are responsible and cater for the needs of all residents.

My girlfriend said the drink she was having had a little mould on the garnishing pineapple. Although it is common, as I explained to her, in her opinion, it could have been removed or sliced off...

La ubicación el personal las instalaciones

DEBERIA ESTAR DESTACADO EN LA PLATAGORMA Y EL SITIO WEB DEL HOTEL QUE NO SE VENDE ALCOHOL EN LAS INSTALACIONES. SOLO LO SUPE AL REGISTRARME Y FRANCAMENTE ME MOLESTO. EFECTIVAMENTE SE MENCIONA SOLO COMO UN COMENTARIO DE FORMA MUY PEQUEÑA. LOS NUEVOS DUEÑOS SON MUSULMANES.EL DESAYUNO SOLO SIRVE TOCINO DE VACUNO TAMBIEN POR UN TEMA RELIGIOSO DE PESIMO SABOR TAMBIEN SE DEBERIA MENCIONAR QUE POR EL MISMO TEMA NO SE SIRVEN DERIVADOS DEL CERDO.

Beautifully appointed room and very spacious

No alcohol served at the property

Big rooms, beautiful interior decorations, beautifully furnished, staff always ready to help and very friendly, fantastic location, can do a lot of things by foot. We felt very comfortable, thank you team!

Beautiful bar but can't have a drink - we knew this beforehand through reading the reviews but the hotel could be a bit more explicit about being halal only. breakfast times are frankly too early (until half 10am) and staff is annoyed when you come to breakfast at half 10, so it's actually even earlier. they made us wait for our breakfast half an hour that morning and got the order wrong (I asked for vegetarian and they brought bacon and sausage). Other than this mishap we liked our stay very much.

Impressive historical building, exceptional decorated with antiques, wallpapers, art pieces and paintings, boutique home-style hotel, luxury, spacious, at a very good location, very nice breakfast a la carte, you can order whatever you like from a big variety, served in a cosy dining area. The family suite has one bedroom with two king size beds, suitable to accommodate even 4 persons of a family. There is also a nice living room area in the suite and an enormous bathroom with L'Occitane amenities. A welcomed plate with fruits was offered us upon our arrival.

I loved everything about my stay. A minibar in the room would be a nice addition. Just a small personal preference: the -so nice- bathrobe felt a bit heavy and oversized for my comfort.

The Monarch hotel is beautiful and elegant. The staff are very friendly and helpful The food is very good at breakfast I will always re-book when spending a night in Jhb This was my second time staying at the hotel.

Nothing

The staff is amazing, well trained and go the extra mile to make your stay memorable. Nothing is too much to ask for and you are always welcomed and served with a smile. The food is excellent. The room exceeded our expectations. We were early for our breakfast as we had an early appointment, and this was absolutely no problem for the staff.

Nothing that is worth mentioning as the entire experience / stay was perfect.

Location opposite Gautrain

Put a soap holder next to the bath

The food, my room , hospitality, location, decor style, peaceful

Room aircon never worked. Parking bit of a challange, not easily accessable.

The parking

The staff were super friendly and went above and beyond to assist us in every respect. The room was immaculate, and the bathroom spoils were impressive. The location, right next to the Rosebank Mall and the best restaurants, is a huge plus. Breakfast was scrumptious.

There was absolutely nothing not to like.

Everything

Nothing

Charming place with lots of character

parking tight

Food was excellent, unfortunately did not serve a glass of wine. That should be made clear to guests prior to booking.

Parking was poor, arrived in a typical Jhb afternoon rain storm and no ability to acces the hotel without getting wet.

Allt! Serviceminded personal. Snyggaste inredning. Bästa hotellet.

Lite långsam service vid frukost.

The staff was extremely friendly and professional. From the parking aide to the receptionist and the waitress at the breakfast. Very pleasant.

The no alcohol policy was a bit of a surprise but not a real problem.

Exceptional customer service, luxurious bedding and top notch bathroom amenities!

Lack of view

Boutique hotel molto bello in buona posizione rispetto ai ristoranti e negozi. Stanza spaziosa con caffè e altre amenità.

Un po' di restyling all'interno lo renderebbe perfetto

Very close to the Gautrain station and the Rosebank Mall. Excellent service and luxurious linen and a wonderful bathrobe and slippers. We stayed in the family suite which was very spacious! Added extra is a little buggy that can take you to and from the Mall ! I can definitely recommend it !! Will be back soon

Nothing, perfect. Just for noting, no alcohol is served at the bar - but not a problem as there are many restaurants close by

Large rooms and bear to the Gautrain station

Nothing

Amazing interior , good location

No wines available in the hotel

Design

Empty

food was excellent, and location was very close to local malls

Het personeel is zeer vriendelijk en behulpzaam. Geen vraag is teveel. Ze hebben zelfs een golfkart die je rond kan rijden in de nabije omgeving. Zoals naar de mall vlakbij. Het ontbijt is volledig à la carte en heerlijk.

An exceptionally comfortable stay at this beautifully appointed hotel, which I was staying at for the second time. I appreciated the addition of the bar in the renovated lobby, and the opening up of the courtyard for breakfast - both positive changes at the property, since my last visit in 2018. Room and bathroom size are well above average, and the location in Rosebank is hard to beat!

There were a couple of fitting related issues in the bathroom, which we brought to the attention of the Manager on duty.

Breakfast was amazing - it is not buffet though, so you have to order from a menu. All food was lovely, dinner as well, and loved that it was fully halal. I wish it could have been a little earlier - breakfast is only served from 07:30 but it worked out. Staff were extremely welcoming and catered to all our needs. The rooms were stunning, loved the decor and amenities.

The water had a funny smell but I put that to the overall JHB water crisis, and they managed it well in the hotel.

As always boutique hotels are the best invention when it comes to stays but Monarch Hotel joint went above and beyond in making this place feel like home. We were kindly welcomed by Bongane who made sure our stay was comfortable. When he realised the room we booked was missing the appropriate air freshener, he immediately placed us in a much better and bigger room. This type of hosting is what makes a stay feel welcoming and we are definitely looking forward to coming back to stay here when in Joburg again!

5 star hotel. We loved it. We will repeat it 100 times