Hotel Voilá Centro Histórico

Great

I like the staff at Voila and they remembered me

Great location and staff.

Room was clean, great AC, staff was great. Area outside is loud at night but was no problem.

the most important landmark were close the hotel as well the chopping center and excellent dining options.

El personal que trabaja en este hotel es excelente, todos demasiado atentos, serviciales y dispuestos! Gracias todo fue perfecto, la localización es excelente.

Amazing litte hotel in the middle of the historic city. Extra clean and amazing service. I definitely recommend it.

Room and hotel was clean. The hotel is super convenient if you trying to stay in the area of all the action.

Close to all the action. Staff was very friendly. Biggest opportunity was the pool.

Everything was excellent - I didn’t have any issues with the staff or the room. I would definitely stay here again. Most if not all tourists spots are at walking distance. One small comment the hotel is not white from the exterior- it’s currently painted gray.

Excellent staff, cordial and attempted to made your live better, helping you all the time and for all you need i'm really happy with the place

Staff was very kind and always ready to answer our questions. Hotel lobby and rooms were clean and comfortable. Rooftop view is an extra perk!! Definitely recommended ⭐️⭐️⭐️⭐️⭐️

Beutiful

The room was spacious and comfortable

Jonathan, Mari, Wendy, Gabriel and Ronald customer service on point. Air conditioning worked excellent. Clean! We did not have the chance to use the jacuzzi or pool Needs to be up graded.

It’s center city inside the walls safe to walk and eat and shop for sure near everything less then 5 mile walk to gestamani which was great we Uber there and walked back perfect place to catch a tour bus if that’s you thing close enough to Boca grande to catch a boat to an island

Excellent location! Friendly staff!!!

Very nice hotel in a central area

Pleno corazón del centro historico! Definitivo vuelvo de nuevo!

Enjoy stay Clean, service

Property is good. Location is excellent. It reminds me of being in New Orleans when you stand on the balcony looking at the movement of the people below. Steps away from Torre Reloj. Tons of restaurants, money exchange places, and shops around. To change your money, walk out the front door, turn left, pass the small cafe, then the money exchange place is there on your left (has a great rate). People party at night so ask for ear plugs if you need them. Didn’t bother us, we slept well. They do have hot water unlike what others said. You have to move the shower handle to the left and then it gets hot. The best part of this hotel is the staff. They are kind, helpful, and attentive.

👍

Great staff, room and location

Convenient, clean, middle of everything. Not to safe on the streets, agressive sales people.

Clean hotel!

We were very pleased with this property. We would stay there again.

Staff very friendly . Location perfect

Place is nice and according to neighborhood. Very well located for walking inside the walled city. We did have an issue; somebody took some US$ cash from the safe. We reported this issue to the manager, but nothing was done.

The staff were very welcoming and helpful both at reception and breakfast , very accommodating , we checked in late room is spacious , little dark , had problems with the safe on arrival , cut my leg on the corner of the bed , and had a issue with the hotel wanting to charge me 40 USD to bring a guest ( Massuer ) to my room for an hour , this info should be shared before booking as I’ve never experienced this before , spoke to the GM little English but he waviered that charge for the duration of my stay , location great , nice stay once we got over the hurdles of rules of hotel ..

I like everything

Nos encantó el hotel y su ubicación.

Nos hospedamos por dos noches y desde que llegamos la atención del chico de recepción excelente muy amable y dispuesto. La habitación muy confortable, con un poco de olor a antiguo pero nada que ocasione molestias. La parte del desayuno y el personal fue súper excelente siempre dispuesto y atento a brindar el mejor servicio; mi esposo estaba de cumpleaños le dieron cake le cantaron fue espectacular muy agradable y agradecida. Volvería siempre

Was Wonderful close to everything !

Property was amazing. Staff is amazing. My room was amazing. The hotel is in a great location.

The hotel staf

The hotel staff were professional and kind. The hotel was also very clean. The hotel staff gave recommendations on activities and the best restaurants in the area. I really enjoyed my stay.

EXCELLENT LOCATION

I loved the way the staff welcomed us when we got there. They treated us to a complimentary cocktail. The staff was super friendly and professional. The hotel was clean and comfortable. And right at the center of everything. We were very satisfied with this little gem in the ruff of Cartajena Colombia.

Location is central and enabled us to walk everywhere! Staff was super friendly and helpful. Im only not giving it 5 stars because even though the rooms were spacious and comfortable, they are very stuffy and humid. Honestly it smelled like mold. Our room had no windows so it was very dark even with all lights on. My daughters’ room had a balcony so it was well lit but despite that, it was still very stuffy. By the timeI Ieft I had a runny nose and was nonstop sneezing, and I have no doubt it was related to all the moisture in our room.

Wonderful property in the heart of the walled city. The service was excellent!

It was a very nice property to stay. Everything close by and very safe with a lot of police patrols . The all staff is amazing very helpful and polite. I will definitely return to these property.

I loved it! Love the location the service the breakfast everybody was so kind i would go back for sure

Great staff and location.

Nice hotel, not allowed have a guest, that was really annoying.

Great hotel in El Centro. Very nice rooms, great food and drinks. The staff is awesome.

I like the staffs

What an amazing experience! We spent our honeymoon at Voila and loved every moment. The hotel was clean, modern, and beautifully designed. The staff was outstanding, and the location was perfect—everything was within walking distance. We chose a balcony room and it was the best decision. Breakfast was delicious, and we can’t wait to come back!

Some of the beds were not comfortable, door staff were excellent.

Excellent location. People so friendly. Room and jacuzzi very nice

Really not what I was expecting. It wasn’t very clean or appealing. More like a 2 star rating.

Great service. Right in the middle of the action. Loved the rooftop pool.

The hotel is absolutely beautiful and the staff were so friendly. Breakfast buffet was fresh and delicious. The room was a little too small but very well maintained. Hotel is conveniently located to walk the town. Very recommended hotel!

Es un lindo hotel muy buen servicio 100% recomendado

Very pleasant place to stay and wonderful staff, clean and good customer service!

Wonderful stay. The staff were all very nice and welcoming. The room great. Nice comfortable bed, kickass air conditioning and loved the big open shower with plenty of hot water. The location can't be beat, literally steps away from the clock tower. The breakfast was solid, fresh juice, cheeses and bread, fresh fruit and eggs to order. I have nothing negative to say.

A nice little boutique hotel with friendly and professional staff. I really enjoyed my stay.

The hotel looks like a colonial house. Es una belleza

The hotel staff was very friendly. The area where it is located is perfect. You can walk to any place within the walled city. We had dinner at the hotel one night and the menu was delicious.

Very friendly staff

Very good location. Good but not excelent.

Excellent location, very nice staff. Rooms are just Ok, no hot water.

Everything about our stay was really good! The staff is so nice and the place is beautiful

Perfect locación , clean , Great Services , emplomes very attentive.

Great location, however the beds were not as soft. Really pretty hotel with good service. The welcome to drink, pool, hot tub, food and free breakfast were all awesome! The area is very busy and not the cleanest, but there’s a lot of police presence around and I felt very safe. also, my room did not come with two free bottles of water as advertised and I requested for it multiple times and never got it sent to my room. I ended up buying water. They were nice enough to give us a steamer.

Great hotel

Everything was great!!!!

Staff so awesome People make all the difference Staff knew my name My bartender Elkin so awesome

Very convenient located and friendly staff

The lobby was appealing but the room was dark and small. There was no ironing board and iron but the cleaning crew was very accommodating. The staff at the restaurant during the day was kinda cold except for a young man. However the night staff was very pleasant. Overall I would rate this hotel a 4 out of 5.

Room was not what we expected, the safe was in a cabinet that was falling apart. The night tables were very wobbly, the bed sheets and towels looked and felt old. Apart from the room, the food and service were great! And has beautiful common areas The location is great

I did not mention specific prices or room rates. I did not leave out any profanity. I did not reference personal information. I just described the truth. Everything was fine except for the atmosphere around the hotel after 10 p.m. A normal street becomes a stray brothel. Although there are plenty of police officers, the pimps taking care of the prostitutes walking up and down the street create a sordid and possibly dangerous atmosphere.

Really enjoyed our stay

I love the clean cleaners, felt very safe there in the country that I was not familiar with. The only thing that was a bit of an issue with the pool area was so small so it was hard to get some downtime by the pool.

Small rooms and 4th floor rooms are noisy from the restaurant above the rooms. Dragging of chairs start at 6am

It was dirty, kind of rundown the staff. English was not very good at all. They lied about the room I book I wouldn’t recommend this to anyone. The breakfast was horrible and very limited selection and they serve coffee that the Mille was bad and didn’t even know it. But it a good location with eveariynd it

Everyone very friendly, but the rooms were too small

I like it because it was in good location, very close to all the good restaurants and shopping area. I didn’t like the noise at night. The rooms can be better they need some updating in the rooms they don’t look very nice.

The property was beautiful, small but beautiful. There were no washcloths in room had to ask each time. Staff very helpful and nice. Very accommodating as well. Breakfast was like continental breakfast but with eggs to order. No meat options at all. Very cozy nice stay. Overall, very wonderful stay would definitely stay again.

It was beautiful right in the heart of everything , and the staff was awesome!

Excelent location, service. Beautiful boutique hotel

The hotel is well located in the Central Historic area. The staff is just super in every regard. The bed was very comfortable, good water pressure, quick laundry service reasonably priced, small pool and Jacuzzi on the top floor, excellent breakfast with eggs cooked to order, attractive lobby with a bar. The neighborhood is filled with brightly-colored colonial architecture. I got some weekend street noise, but the hotel provides ear plugs. The only minor issue I had is that there was no chair in my room. Another huge plus is the top floor restaurant. I had 6 or 7 dinners there, and the chef is top notch, as is the wait staff.

Hotel locations A plus; front desk Sarai amazing very nice she helped explain everything very nice. Door man super nice friendly and welcoming. Pointed out which way to go and called taxi… the cONCIERGE Was fantastic; very detailed

Was a great stay x 4 days

Great spot, great service, clean room.

The staff at this hotel were so friendly and very helpful. They made sure that I had the best experience possible. The location of this hotel is perfect, right in the historic city center, easily walkable to so many food options, bars, and meeting spots for tours. I highly recommend staying here! I would definitely stay here again when I return to Cartagena. Thank you so much to the staff!

rooms were comfortable breakfast was decent hotel staff helpful location of the hotel was perfect rooftop bar pleasant, very quiet would return!

We booked a package deal on Expedia and found it to be a great value. Although our room was a bit on the smaller side, it was still very comfortable. It turned out to be a perfect spot to celebrate my 50th birthday! Despite being located on a bustling street, the rooms were surprisingly soundproof, ensuring a peaceful stay. We especially enjoyed winding down each evening on the rooftop with a glass of wine. We would definitely stay here again!

The staffs were friendly and the environment was clean. The hotel was in an area where you were able to access everything.

The people were fantastic. I am a light sleeper. Roof top band nearby till 2:30 am. Then at dawn the birds go off loudly. The hotel gives earplugs but I could not use effectively.

I liked that the property was very clean and the staff were very nice! We were greeted with an excellent welcome drink and they helped us call a taxi to the airport!

Right in the center but so quiet. We walked everywhere and then settled in for quiet sleep. Staff was very friendly

I thoroughly enjoyed my stay here and would stay here again. My room had a balcony that faced the street which was nice but it was loud in the evening. The party there doesn't stop until 3:30 - 4:00 am in the morning. Which was fine with me, I was able to sleep still.

Very convenient hotel very clean great service stayed here twice. I will stay there again.

Great location and service. Cute little boutique hotel.

Excellent Hotel

Comfortable, convenient, very serviceable staff.

A lovely property to stay at with great staff and a fantastic location. It’s smack bang in the city centre, so it is always busy and sometimes you can faintly hear the music coming from the street. There is a reed diffuser hidden in the room, so it always smells delightful and the breakfast options are tasty too. I would recommend for solo travellers.

We stayed 3 nights at Voila Centro Historico. The hotel was great, in the old city, walking distance to everything. The staff was super friendly and helpful, the rooms were clean and the breakfast was very good. Definitely recommended.

Small, friendly hotel love the property very clean staff was very friendly.

Very good value boutique hotel in a very good location in the walled city. Easy walk to everything.