Ukiyo Suites

The almost instant reply from the host is something I really appreciate.

A small problem with the door lock perhaps due to maintenance not following up closely. But it's being actively attended by the host.

I could not check-in because of the Deposit issue...

No breakfast provided

Rooms were like Mousehole without windows.

comfortable to stay...

Room environment & bed ultra comfort one

Nil

Value for money And good central location

The bath room was flooding after shower

Room was bare minimum. No closet, even a basic one would have suffice. No table as well. Airconditioner was not cold enough, the temp and fan speed was already set to a default no use with the remote. Was told sheets and towel would only be replaced once every 7 days, I stayed for 3 nights, and I only request for change on 2nd day. Have to pay parking, even when the building has its own underground parking. I was in town for a business cum training trip, imagine the multiple carpark entry charges incurred.

Location is good , staff is quite good for service

Water heater is broken during stay They should always check for the utilities and make sure everything is ok before customer check in

they have "Healthland" massage, Room is clean and comfortable,

The toilet bowl is clogged, needed to repair

Fast response from staff regarding problem arise my stay. Its take not more than half an hour to resolved.

Spacious room, comfortable bed, good aircon and shower. Sufficiently clean. Lots of good food within walking distance, and SS2 a short ride away.

Housekeeping cleaned the room only when prompted to despite the clean room sign being on the door. the cafe at the ground floor has closed. no work table, which is important to me. Vending machine out of order on one of the days and No provision store near by. Flooring coming apart in some places.

The virtual staff was excellent in very fast response. When I had problems with rooms, they quickly change my room and also activate cleaners to make up room when required

Parking charges bit on high side. During renovations of rooms, think contractor rushed jobs and the floor tiles beginning to peel badly. Reported the issues, hope hotel will fix the problems and maintain the rooms better. Overall it has been good

Clean tidy location

Easy check in

Room was not ready, complaint and response was very slow...waited over 1.5 hours in someone else used room...finally changed the room after 1.5 hours

I stayed at Yukio Hotel for two months, and at first, everything felt great. The space was very large, clean, and comfortable—it truly felt like a second home. The building is modern, safe, and peaceful, not crowded at all, which I really appreciated. There’s a spa on the top floor, so you can get a massage without leaving the building. There’s also a small shop where you can buy croissants and snacks, although it’s a bit overpriced. One major plus is that Grab delivery drivers are allowed inside, and if you ask, they can even leave your order right in front of your door—super convenient.

There were a few minor communication issues with staff during my stay—some tension here and there—but to be fair, they generally tried their best. I wouldn’t call the service perfect, but it was passable. The biggest downside came during my last week, when I was moved to another room. That new room had cockroaches in the bathroom, which completely changed the vibe. On top of that, after my first night sleeping in the new room, I woke up with irritation and breakouts on my face. I realized it was likely from the pillowcase, which clearly hadn’t been cleaned properly. That part was unacceptable.

it’s accessible to nearby shops and highway

Check-in was quite complicated since it’s self check-in. The room was cramped, overpriced, and had no windows. The bathroom was dirty, and there were stains on the bedsheet. Parking wasn’t free — you have to pay for parking. It wasn’t cheap!

Room is clean.

Very good hotel. But parking need to pay seperately.

Hidden fees: Rm30 for the cleaning fee Rm150 for the deposit ——————————————— Bedsheet had molds The basin sink was leaking I brushed my teeth with dirty water If you need to iron your clothes, you have to go to the common area like you’re in a hostel and please be careful, you might get your shirt burnt (please refer to the picture). If you are driving, prepare to spend few bucks on the parking fee. They did not even bother to clean the room properly so not sure why the previous guest paid the cleaning fee for.

Cleanliness

Difficulty I. Paying extra deposit

Great location, value for money. It’s a bang for one’s buck. The room is quite new and nicely furnished

The parking charges need to be changed. It’s honestly a turn off to be charging by entry. The cafe downstairs has a lot of potential, but just poorly managed. Some of the staff handling the customer service / WhatsApp messages are horrible with zero sense of customer service.

I would like to repeat again and again😍

None

If there was complimentary parking for guests it would be ideal

Feel like uninvited.

The room was not prepared, didnt clean it up after previous clients. Give one star due to quick refund but nevertheless it was a day to forget.

The room was spotless, modern, and thoughtfully designed. I appreciated the cozy bed with premium linens, spacious layout.

The floor in my room had raised sections that were not only uncomfortable to walk on but also posed a safety hazard. The uneven surface pricked my feet multiple times, making it difficult to move around barefoot. I hope the management takes this issue seriously and repairs the flooring promptly to ensure a safer and more comfortable experience for future guests.

Clean. Good location. And reasonable price

Lacking in toiletries We stayed for 5 days and upon check in only 2 half roll of toilet paper. Room smell of cigarettes smoking. They did give us ref-freshener which helps abit.

No hassle check in & check out

Bathroom has no hooks to hang clothes. The sink was small with the tap in the centre, which cause limited space, hence you get water on the counter top & floor.

The view

Air conditioning and toilet

No Toilet rolls. Not replenished by Housekeeping.

Everything

Nice

Check out time

The location was accessible

The bathroom drainage was bad, shower water was didn’t go through properly, flooding the bathroom.