طاحونة
طاحونة, AMV_ROAD, 40065 Douar Al Harakat, Morocco- Public Art
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Luxurious 5-Star Riad in Marrakech
Outdoor Pool and Exquisite Views: Enjoy a refreshing dip in the outdoor swimming pool while taking in the picturesque views at Le Palais Averroes - Adults Only.
Elegant Rooms with Modern Amenities: Indulge in air-conditioned rooms featuring a range of amenities such as a flat-screen TV, minibar, and private terrace for a comfortable stay.
Relaxation and Dining Options: Unwind in the garden, savor a continental breakfast each morning, and visit the snack bar and lounge for delightful culinary experiences.
Experience luxury and tranquility at Le Palais Averroes - Adults Only. Book your stay now for an unforgettable getaway.
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Not allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults
Beds
2 Twin bed (90-130 cm wide)
Room details
23 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
23 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
4 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Sofa bed (Variable Size)
Room details
45 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
25 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
25 sqm
Garden View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Lovely quiet oasis 15 mins outside the hustle and bustle of the old city of Marrakech.
Peaceful and quiet. Beautiful gardens . Staff service and attention excellent.
Nothing
Like a little paradise outside the city. The staff was amazing especially Hamza, such good service!
Personnel très accueillant, sympathique et serviable. Merci à Hamza et les 2 cuisiniers qui ont été aux petits soins pour nous. Hôtel très calme et reposant. Nous recommandons cet établissement sans hésiter.
Je ne donne pas souvent un 10/10 aux endroits où je séjourne, mais là c'est totalement mérité. De l'accueil chaleureux de Hamza et son équipe, à la propreté des lieux (intérieur et extérieur), la piscine magnifique, la verdure, l'emplacement, la nourriture excellente, tout était parfait ! Si vous recherchez un endroit au calme, aux portes de Marrakech, pour vraiment vous détendre et vivre un moment exceptionnel, alors vous êtes au bon endroit !
En tout objectivité, tout était parfait.
La nourriture et la propreté
Les lits étaient pas très confortable, loin de tout, et la musique trop forte
Heerlijk rustig locatie gastheer liet je gelijk voelen alsof je thuis was mooie hotel lekker ontbijt en heerlijke zwembad
Alles klopte !
Hôtel incroyable Hamza a été au petit soins durant toute la durée du séjour Un petit déjeuner exceptionnel et un cadre magnifique Merci encore
שירות מצוין נקי ארוחת בוקר טובה בטוח שנחזור
Tout était parfait Equipe au top Riad à réserver sans hésiter
Rien tout était parfait
Accueil très chaleureux et personnel toujours aux petits soins. Chambre propre et bien décorée. Restaurant aux choix variés. Ambiance agréable et reposante
Le responsable hamiz. Dévoue pour le client
Un séjour tout simplement exceptionnel ! Nous avions réservé plusieurs chambres pour un groupe de 10 personnes et nous avons été conquises par ce lieu magnifique. Le Palais Averroes est un véritable havre de paix, parfaitement entretenu, avec une décoration soignée et élégante. On s’y sent immédiatement bien. La piscine est superbe et le petit déjeuner était tout simplement délicieux. Mais ce qui a rendu notre séjour encore plus spécial, c’est l’accueil de notre hôte, qui a été absolument chaleureux. Sa gentillesse, sa générosité et son hospitalité ont largement contribué à rendre notre expérience inoubliable. Je recommande vivement cet endroit à tous ceux qui souhaitent profiter d’un cadre exceptionnel et d’un accueil chaleureux. Toutes les personnes de notre groupe ont adoré notre séjour et reviendront avec grand plaisir au Palais Averroes.
RAS
Gorgeous Riad, all the facilities you could need, very friendly staff and amazing food. The manager took such good care of us. Even ensuring we stayed hydrated by the pool with free juice and watermelon! Not too far from the city but far enough to feel relaxed and away from the hustle and bustle.
I need to improve my French before my next visit!!
All things service atmosphere
Accueil chaleureux ! Personnel agréable et très serviable. Le cadre est très paisible.
Rien
Accueil et extrême gentillesse du personnel. Au petit soin tout au long du séjour et vraiment très arrangeant. La nourriture est vraiment très bonne, les chambres sont magnifique et très propre. Lieu vraiment calme et reposant. Merci pour tout.
Rien.
L’emplacement car loin de la médina à l’écart du bruit. Le chauffeur de taxi, Jamal qui a été super et tjr présent quand on a besoin, également un grand merci à Hamza qui a été aux petits soins et le jeune cuisinier très gentil, la tangia était extra👍
Un palais fantôme , peu de personnel , cela manquer un peu d’ambiance( ex: musique d’ambiance au petit déjeuner, autour de la piscine…) pour un palais 5* il faudrait proposer plus de choix au petit déjeuner car très faible.
L’accueil de Yassine. Hôtel de taille humaine. Ils sont aux petits soins avec vous
Le système d’ouverture passée une certaine heure, il est difficile de rentrer.
Toute l'équipe était super, merci a Mouncef, Hamza, Yassine, et Fatima et les autres dont je n'ai pas le prénom. Vous nous avez régalé par vos bons petits plats, massage et hammam au top, un accueil super, un lieu magnifique. Merci pour tous les moments de partage, vous avez su rendre notre séjour inoubliable.
Rien tout était parfait
Great peaceful place for relaxing, Nice swimming pool, friendly staff.
It s not that we didn t like it , we preferred to have the licence of selling alcohol drinks 😁
Hôtel parfait loin de la frénésie de Marrakech, les chambres sont spacieuses, bien décorées. La piscine est parfait. Le personnel est au petit soin, n’hésitez pas à venir séjourner ici !
Rien.
We liked the room and the pool area, also, breakfast was very good. We wanted a quiet hotel and, for the most part, we got what we wanted. The hotel itself is pretty and the staff were kind. Overall, it's a very peaceful hotel and would be a perfect place to relax for a day or two.
We didn't love that there is not much at all that's walking distance. We thought there would at least be a corner store or a restaurant. Also, on our last day the staff blasted really loud music while they were cleaning. I like seeing people have fun at work, however, if a hotel is adults only, many guests will be looking to relax. Sometimes the yelling, laughing, and noise from the hotel staff was just as annoying as a child.
La chambre, le service, la piscine tout était parfait Les personnes qui travaillent dans cet hôtel sont adorables Merci Sana et Yassine
Rien du tout
Le paysage, le calme.
Loin de la ville, les petites ruelles dégradées, les poussières et les lits sont vieux, le petit déjeuner médiocre. Honnêtement le raid mérite une bonne rénovation. Mais reste un avis , d'autres personnes peuvent aimés ce genre riad.
I liked that the property was so large and spacious, you could walk around and plenty of places to sit and lounge around. Aesthetically it looks nice, the rooms as well, if that's what people care for.
We booked a room for 4 people, we had a few issues that I thought made this property not worth the price. The main bed was nice and comfortable, but the two extra beds that were provided were just cheap mattresses on metal stands. They were very uncomfortable and the mattress kept sliding off the metal stand. One of us had to sleep on the couch provided. The bathroom door was so loud, anytime someone was using it especially early morning or night time, it would wake up everyone. I've stayed at many Riads and Palaces in Marrakech, I have never been charged for water or tea usually. It came as a surprise when at the end they handed me a large bill for all the water and tea they have provided us. For a place of this pricing, I feel like it should be included. As every hotel or Riad or Palace I've ever stayed at has provided it free of charge. Furthermore, I paid for laundry cleaning 1 day before, and I was handed basically damp and wet clothes back the next day. I told the staff that I can't pack damp clothing in my suitcase as it will smell and had to ask them to dry the clothes. Even after asking them to dry it, they were still damp, I had to pack them and then rewash in Spain as it had picked an odd wet smell.
Der Pool & das Rooftop ist wirklich toll. Dadurch das jeder wie eine Art Mini Apartment hat, hat man auch eine eigene Terrasse was sehr angenehm ist.
Der Standort ist toll, aber es ist doch etwas weit draußen wenn man täglich in die Stadt möchte. Ich empfehle definitiv einen Mietwagen.
Outstanding Review for Le Palais Averroes – Marrakech (April 16–18) Our family stay at Le Palais Averroes in Marrakech was nothing short of exceptional. From the moment we arrived, we were welcomed with genuine warmth and hospitality that made us feel instantly at home. The entire team—including Samir, Amine, Sana, Hamza, Fatima, Zahra, and Hasna—went above and beyond to make our visit memorable, but Yassine truly stood out. Yassine has a remarkable way of making guests feel like the riad is their own home. He is incredibly friendly, attentive, and professional well beyond his years. His care and presence elevated our stay in a way we will never forget. We stayed in the Family Junior Suite, which features its own private patio leading directly to the beautiful pool and open deck area. The room was exactly as presented on the website—spacious, comfortable, and perfectly suited to our needs as a family. It struck the ideal balance between authentic Moroccan charm and modern comfort. The onsite restaurant was another highlight. Having delicious, authentic Moroccan dishes (along with international options) available right on the property made meals effortless and enjoyable. Upon check‑in, we were greeted with a refreshing glass of traditional Moroccan mint tea—a lovely touch that set the tone for the rest of our stay. The staff also arranged transportation for us throughout our visit. Every ride was punctual, reliable, and fairly priced, which made exploring Marrakech stress‑free. Overall, Le Palais Averroes offers a warm, laid‑back atmosphere where you truly feel like part of the family. I highly recommend this riad to anyone seeking a welcoming, home‑away‑from‑home experience in Marrakech. We left with full hearts and wonderful memories, and we look forward to returning.
We’re so glad we chose this hotel over Riad in noisy and polluted old town medina. Hotel is lovely peaceful oasis, nicely decorated with beautiful well maintained green garden. Decent size pool with sun beds always available. But the best thing about this hotel is staff, each and everyone were absolutely amazing! They made sure our stay is as comfortable as possible. I can recommend hammam and massage it was fantastic. Good food in restaurant.
I wouldn’t advice to wonder outside of the hotel day or night.
Hôtel bien entretenu et personnel très agréable et disponible
Personal war freundlich
handelt sich nicht um ein 5-Sterne-Hotel, sondern um eine einfache, lokale Unterkunft. Es gibt keinen Wellness- oder Spa-Bereich, und die Zimmer sind hellhörig. Eine Bar oder typische Hotelausstattung fehlt ebenfalls. Insgesamt ist die Unterkunft in Ordnung, entspricht aber eher keinem klassischen Hotelstandard. Zudem liegt sie recht abgelegen. Für uns war es daher eine Enttäuschung.
We love this place, it is our second visit! Its a ten room boutique hotel, the rooms are stylish with much attention to detail, lovely carvings and good quality bedding. Gorgeous pool and surrounds and lovely walks down country lanes outside. We got an Uber to Marrakesh in the evenings about 8€. We had dinner at the hotel a couple of times with our own wine. On the first night we arrived late and were able to have dinner at 9pm. We were met and welcomed by Yassin. He is the best thing about this place, he has his eye on all the balls, is cheerful, hard working and friendly. His English is brilliant, I believe he speaks French and Spanish too. All the staff are delightful. He is exceptional.
I really dont like the QR menu and the way the order is sent through to the kitchen - only a few feet away. The food production is very slow despite there not being many guests. Maybe another chef needed? An hour to produce a Caesar salad most days was frustrating, on one occasion the wifi failed so it never arrived… until Yassin got it organised! This is the only weak point. I would happily return to this idyllic retreat.
- Hospitality from the staff - Only ten rooms so it's never busy - Very serene, with lots of birds and butterflies
- Quality of the food was somewhat subpar - Mattresses are pretty hard. Comfy for some maybe, but not for me - Manicure did more harm than good. Would not recommend getting that one unfortunately
The staff were friendly
The service and facilities were non existent. We had to find our own pool towels, ask for hangers for our room.. we even got locked out one day and couldn’t get in to the hotel as the wooden front door was closed and a taxi driver stayed with us until finally someone opened it.
Le calme , la propreté la gentillesse et disponibilité du personnel
Nous n’avions pas pu beaucoup profité de la piscine à cause du temps ! Journées pas très ensoleillés .
Incredible staff.
It was quiet
They had a permanent issue with electricity - every evening it was cut off several times and thus reflected on the water, too. So no shower and no electricity for non-defined period. You just have to wait for 20 min approximately…
Locatie, rust, comfort
Niets
The staff were all lovely, especially Yassine and the lovely taxi driver Jamul? Yassine was wonderful,. He sorted out all of queries and nothing was too much trouble. His loyalty to both his clients and his hotel were constantly evident. He is worth his weight in gold! The pool was spotlessly clean, if a little fresh at first,. Our room was clean and tidy if a little dark (bad weather for 4.5 days) All food was freshly prepared and very tasty.
Although our bathroom was large it did smell a little damp, but, it is an old building.
L’emplacement et le calme La gentillesse et le professionnalisme
The proximity to the city. A little bit of solace after the hustle and bustle of the Medina.
The only thing was the beds were too hard for my hips and therefore I didn't sleep that well.
Personnel très professionnel et à l’écoute
Personnel sortant et serviable. Le petit road à taille humaine.
Spa doit être mieux équipé.
We had a wonderful stay at this hotel and were very impressed with the overall experience. The staff were incredibly friendly, welcoming, and always ready to help with anything we needed, which made us feel truly valued as guests. The service was excellent throughout our stay. The hotel itself was clean, comfortable, and well-maintained, creating a relaxing and enjoyable atmosphere. We would definitely recommend this hotel to others and would be happy to stay here again in the future.
The only small inconvenience was the distance to the city center. We had hoped to walk, but it was a bit too far — although transport options were available.
La formule 30 mn de massage + diner
Il manquait des fruits au petit déjeuner. Les déjeuners et diners plutôt simples
Swimming pool, big spaces. The team is always willing to help, they parked our car every night in their safe parking spot. They have only 10 rooms and the property comes with greenery. We tried the hammam package with Fatima, she was a super star. She made us feel comfortable and her massage was the best we had!
There were not many staff members around, making the waiting time longer for breakfast or anything you ask for. The place has an amazing potential, but I don’t feel it reflect the 5 star service I was expecting.
If you’re looking for the feel of a Riad but without the madness of the Medina then this is the place for you! We didn’t want to go to a hotel that felt like it could be anywhere in the world. So this gave us that Moroccan feel but with the comfort of a swimming pool and a bit of outside space. The staff all worked very hard and wanted to try and make your stay as good as possible. Laurent, the night porter, was so good and super helpful in particular. He stayed late to help us and his English was great too which really helped. I would recommend staying here rather than in one of the big faceless hotels for the full Moroccan experience. Taxis are easy to get in and out.
The bed was very hard and sometimes they seemed a little overwhelmed by trying to carry out guest requests. They don’t have any computerised system so lots of bits of paper for things which can get lost. They could do with more pool towels and glasses as well as maybe a glass automatic dishwasher. But it all added to the quirkiness! They could maybe do with an extra staff member for their busy times at the bar/food area. If they had Laurent doing pool and lunch service all day it would be great! I think they definitely could have made more money out of us if there had been someone around more to get drinks and snacks throughout the day if you were staying by the pool. I guess its getting the balance between people not being around and then everyone coming at once.
A very beautiful boutique hotel.. home from home. Lovely caring staff who couldn’t do more for you. The food is great, we ate there every night x
If I had to say anything about improving I’d say just pay a little more attention to detail. Ie although the grass was cut it needed weeding.. paint coming off in places, water marks on sofas etc. not major but there.
Un havre de paix après 4 nuits au cœur de la médina. Le personnel est très agréable. Les soins au spa sont top. Le petit déjeuner est copieux et les repas et snacking sont bons. Endroit très calme j ai eu la piscine pour moi toute seule presque tout le temps. L eau est un peu froide mais agréable avec ma chaleur. Je recommande cette adresse si vous chercher la tranquillité. Audrey
Rien
It was very good! Great staff, nice breakfast, friendly service, nice room. Thanks Hamza and all the other people that took care of us!
Nothing
What a wonderful place! Super spot, super staff! My wife and I had a great time last week. Hamza is a wonderful host, he'll take good care of you 24/7 like a family member.. You will feel home except sunny and serene :)
Lovely pool and charming staff who were always ready to help.
It is very quiet which might not appeal to everybody.
Ett väldigt lugnt och lagom stort hotell som känns som en egen oas bortom stadens stress. Vi blev varmt välkomnade av personalen, som var uppmärksam och tillmötesgående under hela vistelsen och såg till att allt fungerade smidigt. Maten var mycket god och vällagad, dessutom till rimliga priser. Vi är mycket nöjda med vår vistelse och kan varmt rekommendera detta hotell!
Le personnel était aux petits soins, très agréable, on a pu manger à l’heure qu’on voulait et tout est fait maison, au top ! La personne qui s’occupe du spa nous a fait un gommage et massage comme demandé
Palais chaleureux ou il fait bon vivre. Nous nous sommes senties toutes les trois comme à la maison. Le personnel est très accueillant et très arrangeant. Le palais est propre avec un décor traditionnel marocain et épuré, emplacement au calme neanmoins besoin d'un taxis ou véhicule de location. Petit dejeuné savoureux et complet (typiquement marocain) Rien à redire. Nous y reviendrons
Dommage que la piscine ne soit pas chauffée.
Amazing staff, so friendly and helpful...everyone goes out of their way to look after you! This place is a beautiful mini oasis, so calm and tranquil! Great food, especially breakfast! Definitely recommend having a massage too! We will definitely be going back there again next year. Thank you!
Magnifique hôtel intimiste et paisible. Le cadre est incroyable, calme et situé pas trop loin du centre (18min a peu prêt). Le personnel est génial, le restaurant est très bon avec le talentueux chef Mohamed. Mention spéciale pour Yassine qui a été formidable comme hôte a l'écoute, attentif et aux petits soins pour un service impeccable. Je recommande
La piscine n'est pas chauffée
The staff were so friendly and welcoming! They really strive to make you happy, are very helpful and really care to make your stay comfortable & enjoyable. The hotel grounds look really nice and the breakfast was also nice & filling.
Had some issues with the room which required me to swap rooms which was an inconvenience. The maintenance, repairs, cleanliness and daily cleaning could be much better. Also the lunch & dinner menu & quality of food needs improvement.
Ruim opgezet
We had such a lovely stay here and really enjoyed the peace & quiet after a few nights in the medina! Every single person working here was very welcoming and kind. Great facilities both inside the room and outside. The breakfast was tasty too. The taxi to the city centre is 15-20mins and we never had to wait more than a few minutes.
No major negatives stood out for us - would happily stay here again
Het personeel was supervriendelijk. Bij binnenkomst 's ochtends maakte Yassine dadelijk onze 2 latte Machiato's. We werden steeds vriendelijk begroet en aangesproken met de vraag of ze ons nog ergens mee van dienst konden zijn. Het contacteren van een taxi, tips geven voor uitstappen, een hamam-sessie reserveren,... ze deden het allemaal met een smile!
Het weer was wat minder maar daar kan het hotel uiteraard niets aan doen. We waren duidelijk voor de start van het 'echte seizoen' waardoor er weinig leven was. Dit hadden we niet goed ingeschat op voorhand.
Quiet retreat …and staff were super helpful.
Personalet. Utroligt servicemindede og hjalp gerne med alt.
Ligger lidt langt væk. Kræver taxa, men det hjælper de gerne med.
20-28 Februari 2026 room 106 Dear wonderful team of Hotel Le Palais Averrdes, What an unforgettable experience my stay with you has been. Thanks to your warmth, kindness, hospitality, and genuine helpfulness, this solo holiday never felt lonely — it felt like being surrounded by friends. You made my trip truly special in a way I will never forget. Every moment, every smile, and every thoughtful gesture meant so much and made my stay incredibly memorable. This was a solo vacation I will carry in my heart forever. I will definitely be back. With lots of love, Miss Melanie
I would love to come with my children. It’s an adults only resort. That did make my vacation what I did need. But it’s so wonderful its a wish for next time.
Merci à toute l'équipe pour votre gentillesse,votre accueil. Yassine,Mohammed et toute l'équipe sont vraiment au petit soin.
Pas beaucoup de monde au repas du soir, fort calme.
The cleanliness of the rooms, with incredible bedrooms and great swimming pool and sun lounging area was the best
The breakfast, the bedroom and rooftop terrace were great
The staff are amazing. So friendly and helpful. I felt like part of the family.
It’s a little bit far out of town but they help get taxis for you. The food could have been better.
PARFAIT TRES COPIEUX ET VARIE
Schmutziges Zimmer.Toilette war undicht es stand immer Abwasser auf den Fliessen es wurde sich nicht darum gekümmert den schaden zu beheben. Zum Frühstück gab es jeden Tag das selbe.🤮🤮
We were kindly upgraded to a royal suite, and it was absolutely amazing — spacious, elegant, and very comfortable. The staff was exceptional: extremely kind, attentive, and au petit soin at all times. A very special thank you to Sanaa, who was incredibly welcoming, attentive, and caring throughout our stay. Although the property is not in the city center, it is very easy to access. The atmosphere is cosy, quiet, and perfect for relaxing away from the noise. For us, this was a 5-star experience, and we would absolutely come back.
We haven’t stayed longer
Le calme des lieux, la décoration des extérieurs et de la chambre, la gentillesse du personnel, le petit déjeuner.
L'éloignement de Marrakech (et donc le coût des transfert en taxi) ; les finitions de la chambre sont pas top top pour le standing affiché de l'hôtel (l'évacuation de la douche refoule, le flexible de douche est rouillé, etc.).
Nous avons tout apprécié
Absolutely incredible hotel, staff were friendly and attentive, facilities were great, the fact there are only a handful of rooms means that you often feel like you have the place to yourself. The food was nice and the chef was so lovely, he cooked us food to order and he even gave us a cheesecake that he had been experimenting with adding to the menu, which was a very nice personalised touch. The room was big, the bed was comfortable, no complaints whatsoever. We’ll definitely be back in the future.
Le gérant est au top il nous a bien accueilli toujours au petit soin. Si on a la moindre question il est là. L’hôtel est d’une propreté incroyable. Les chambres sont magnifiques et le cadre est reposant et typiquement marocain. C’est un havre de paix!
L accueil par le personnel.
Le picine et le calme
La disponibilité du gérant La qualité des soins : massages etc
Rien
Guter Ausgangspunkt für in den Atlas/Imlil/Ourika - wenn man ein Mietauto hat!
Wir wählten dieses Hotel als dritte Etappe unserer Marrakechferien. Wir waren anfangs Januar dort. Es waren kaum Gäste dort (mit uns 4-6). Es gab zwar viel Staff, aber wegen den wenigen Gästen hatten sie kaum etwas zu tun und sie wirkten für uns wenig aufmerksam (verglichen mit was wir in den letzten zwei Wochen in Marrakech sonst erlebt haben). Es war mehr Staff als Gäste da. Wir fanden im Voraus keine Information, dass der Pool nicht benutzt werden kann. Ebenfalls war das Rooftop wie auch die Poolbar „eingepackt“. In unseren Augen wäre es sinnvoller gewesen dem Hotel eine Winterpause zu gönnen. Die Anlage (obwohl etwas in die Jahre gekommen) ist hübsch. Im Spätfrühling bis Herbst sicherlich toll. Es ist auch ein guter Ausgangspunkt für Besuche im Atlas. Es gibt ein Valet Parking. In der nahen Umgebung gibt es aber nichts. Bis zu den kleinen Läden an der Hauptstrasse ist es relativ weit, man sollte also die Einkäufe für Wasser oder Snacks mit einem Ausflug kombinieren. Frühstück gibt es ab 8:30. Wir waren zwei mal früher als 8:15 weg vom Hotel und verpassten so das Frühstück, denn es gab keine Möglichkeit für ein eingepacktes Frühstück. Wir empfanden die Kommunikation nicht als proaktiv. (Fehlende Informationen zu den ‚geschlossenen Einrichtungen‘ (Pool, Rooftop etc)) Wir reservierten ein Flughafentransfer. Am Abend zuvor war er zwar bestätigt, doch am Morgen mussten wir über 20 Minuten auf das Taxi warten. Der Staff hat viel telefoniert (wir nehmen an mit dem Taxifahrer), aber uns nicht kommuniziert was los ist. Was man optimieren könnte ist, dass die Reinigungsequipe das Licht auch wieder ausschaltet. Denn wir kamen immer zu einem hell erleuchteten Zimmer zurück. Es ist nicht nötig, dass das Licht den ganzen Tag brennt im Zimmer
I liked that the spa pool and grounds were very well connected and the many natural fruit tress were within this quiet setting .The staff was exceptional. and every staff member especially the Manager Hamas made us feel very welcomed
The staff were just wonderful. They couldn’t have been more helpful. From reception, waiters, spa staff, chambermaid, nothing was too much for them. They all went out of their way to make our stay as comfortable as possible.
The breakfast was delicious but it could have been more varied. For example a healthier choice of fruit and yogurt would have been appreciated. It’s a long wait but we were not in any rush. Also the pool wasn’t heated as stated on Hotel information so that was disappointing.
Le personnel très accueillant, serviable et disponible.
Acceuil du personnel et à leur tête le gérant
La route qui y mène est sombre la nuit
Tout
Rien
Petit déjeuner extra Personnel très accueillant et serviable Serviettes de bain changées tous les jours
Calme
Les personnes ne parlant pas anglais
كل شيء
Je recommande fortement cet hotel notamment le petit dejeuner qui est très bon et le personnel est très attentionné.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.23/10The hotel's condition was noted to be in disrepair and tired looking.
Service
8.7/10Service was perceived as standard but could improve based on some negative feedback.
Location
9.74/10Well-located, easily accessible to the old city.
Room Quality
9.69/10Rooms were described as nice.
Amenities
9.22/10Amenities such as the pool were appreciated and well-maintained.
Value for Money
9.18/10Overall value aligns well with the expectations for the hotel category.
Food and Beverage
7.23/10Food quality was disappointing and did not meet guest expectations.
Overall Experience
9.2/10Mixed experiences led to a reasonable overall impression despite several negatives.