Emerald Bay Resort Mirissa

Very helpful staff, comfy room with toiletries!

Ontbijt was beperkt maar lekker! Veel warm eten wat wel typisch is voor het land. De kamer was ruim en zeer proper! Het personeel heel vriendelijk en het zwembad was ook zeer leuk met een mooi uitzicht. Locatie was ook prima, op een kleine kilometer wandelen ben je aan de leuke restaurantjes op het strand.

Our room was amazing - huge and comfortable with lovely amenities. The hotel was in a quiet bit of town a ten minute walk from the main beach. We had an early excursion and they gave us a wonderful packed breakfast to take with us. The staff were fantastic

There was some building work going on but this did not affect our stay.

Their service was top notch all the staff were very good at their job and very helpful the location is also really good and their food was also fresh and good the rooms were big and very clean

Really good location, close enough to the beach whilst being far enough away to be peaceful. The staff were amazingly helpful and organised the pickup of clothes that I left in the room upon checkout.

The location close to the harbor

During our 3 weeks trip in Sri Lanka, this hotel was the only bad and completely disappointing hotel and bad experience! When we checked in, we directly had to pay (normally you pay when you check out) and afterwards we understood why. The was a massive gap between fotos and what is written about the hotel and reality. After walking in our room for 30 minutes, our feet were black, the pool was dirty and full of dead animals like flies and dragonfly, things were broken around the pool But the worst thing was a door next to my bed with an open balcony, only one railing to hold without glass, which was absolutely dangerous! ..so if my 4 years old son would have walked out he could have easily fallen down 50m and died!!! There was no sign at the door and after complaining about all at the reception they did not give us any money back.They offered us to talk to the hotel manager but they never got back to us and our money was gone - without making even the slightest concession to us, although we called the hotel also many times the day after. Its strategy - they take the money in the beginning and know they cant hold at all what they promise. I would definitely avoid this place!! booking: you should absolutely cancel your cooperation with this hotel!!

Przemiły i bardzo pomocny personel, szczególnie pani z recepcji. Bardzo ładne widoki z pokojów. Dobre śniadanie. Dobre udogodnienia oraz lokalizacja hotelu w odległości spaceru od dwóch plaż, sklepów, restauracji oraz portu.

Good location near the whale watching.

Room overlooked the pool so we had to keep curtains closed on one side of our room. Patio doors very difficult to open and close so essentially unusable.

Die Unterkunft hatte geräumige und saubere Zimmer. Das Frühstück war umfangreich und das Personal sehr freundlich.

Es wurde renoviert und war sehr laut. Die Arbeiter begannen bereits früh und machten ordentlich Lärm. Hierfür gab es keinen Preisnachlass oder sonstiges Entgegenkommen. Der Preis für die Zimmer war hier definitiv zu hoch und stand in keinem Verhältnis.

Pool was good. Pleasant views. Helpful staff

Hotel a bit dated but ok

La gentillesse et le professionnalisme de l’hôtesse d’accueil Grande chambre confortable La Piscine La proximité avec la plage Des serviettes pour la piscine et la plage toujours disponibles

Des travaux en cours avec des couloirs pas toujours propres Un manque de fluidité lors du petit dej

Beautiful hotel with rooftop pool to cool off, excellent location and staff, Loved it!!

Nice location and a lovely helpful lady on reception

Never any staff at the pool bar, breakfast was a sham you had to aak for coffee repeatedly before you got a cup, they put loads of food on your table that we didn’t eat so not really good for food waste, I think a buffet would work better

- Fint bemötande vid ankomst med välkomstdrink och kall handduk - 10 minuters promenad till main beach och 10 minuter till Secret beach - Alla i personalen var väldigt service minded - Hjälpte till med att boka Safari samt bil upp till Ella - Väldigt god frukost och omeletten som gjordes på beställning av kocken var underbart god - Pool som var svalkande och upplevdes ren

Location

Lack of experienced staff. Plenty of them but no service. You cannot expect to run a hotel with kids once the senior staff left it was non existent

Petit déjeuner Gentillesse des employés

Établissement en travaux

everything was great, exactly how I supposed to. The rooms were clean, personel was helpful, the bathrooms were equipped higher than I expected. I am giving 9 of 10 because of the food. of course fruits on Sri Lanka are great, but meats, eggs and stuff like that are far from the highest level, but if someone like the Lankan breakfast, will be delighted, too.

breakfasts, but it can describe it as good, not great.

We had a great stay at this hotel. The staff were extremely lovely, friendly, and always happy to help with anything we needed. One thing we really loved was being able to contact the hotel easily via WhatsApp, which made everything so convenient. The location is also perfect, situated between Mirissa and Weligama, with both reachable within 10 minutes by tuk tuk. Overall, a fantastic hotel with great service and a brilliant location.

Excellent hotel. The staff were so helpful and friendly. The swimming pool on the 3rd floor was beautiful. Our room was absolutely massive and the beds were so comfy.The breakfast was a buffet style which was great for us. The hotel is a short walk to both Mirissa beach and secret beach as well as all the restaurants and bars. We loved our stay 😃

Man the Hospitality these Guys Give , totally commendable, literally at every step they are ready to help you with literally everything, no nagging for tips or anything just selfless service . Totally recommended place to stay whenever in Mirissa .

Nice enough hotel but a bit overpriced for what it is

A bit of construction going on but that was ok

Staff good

In general, breakfast options to b more . And hv other facilities

The rooms were a generous size, the breakfast had options and the staff were ridiculously friendly and accomodating! The location was handy. New h towels given to you at the pool and to walk to the beach. Secret beach is only. 600m walk away. There is some building going on in the building but hat did not effect us at all. Lovely AC rooms, super comfy beds and nice and quiet. Pool was very clean. Umbrellas in your room if needed. Hot water was super hot, one of the best in Sri Lanka.

Nothing.

We loved EVERYTHING about this property! The staff is incredible as well as the rooms and location. A must!

Nothing

Das Hotel ist eher einfach gehalten, insgesamt funktional, aber ohne besonderen Komfort. Das junge Personal war freundlich und hilfsbereit, insbesondere beim Tragen des Gepäcks. Auch der Frühstücksservice war angenehm und ausreichend. Angeboten wurden unter anderem Omelette mit Wurst, Waffeln bzw. Pancakes, ein Obstteller sowie Tee, Kaffee und Saft. Zur Zimmerausstattung: Die Einrichtung ist schlicht, es gibt zu wenige Kleiderbügel, und auch hier trat das Problem mit austretendem Wasser im Duschbereich auf. Positiv hervorzuheben sind hingegen der Wasserkocher im Zimmer sowie der tägliche Handtuchwechsel. Die Lage ist gut: Der Secret Beach ist mit dem Tuk-Tuk oder sogar zu Fuß erreichbar, ebenso der Hafen von Mirissa.

Negativ aufgefallen ist uns jedoch das Verhalten des Hoteldirektors: Für den angeblichen Verlust der Zimmerkarte sollten wir eine Gebühr von 50 USD zahlen. Das habe ich so bisher noch nie erlebt – obwohl ich bereits in über 35 Ländern gereist bin. Zwar tauchte die Karte später wieder auf, dennoch hinterließ diese Situation einen sehr unangenehmen Eindruck. Ein weiteres Manko betrifft das Badezimmer. Beim Duschen läuft das Wasser ungehindert auf den gesamten Boden, wodurch dieser extrem rutschig wird. Die ausgelegten Handtücher helfen dabei kaum. Aus unserer Sicht besteht hier ein echtes Sicherheitsrisiko, und eine bauliche Verbesserung wäre dringend notwendig. Das Hotel verfügt zwar über einen Pool und eine Bar, allerdings wurden wir darüber nicht informiert. Erst zufällig erfuhren wir davon am Tag unserer Abreise, was sehr schade war. Insgesamt wurden uns nicht alle angebotenen Leistungen erklärt.

Zimmer und Lage ***. Rest * bis ** 2 Minuten bis Hafen. Whale watching.

Zweiter Block im Bau. Selbes Treppenhaus. Resort? Ist noch ein kleines, schlichtes Hotel.

Perfect staff which was super helpful with everething... Poolside was empty on every day with fresh towels which were provided everyday for beach... Room was everyday cleaned -Breakfast is more simplistic you need to choose one day before what you want but it was fresh prepared

- Hotel is still under reconstruction (elevator is not available. - There is just an entry in every floor for the workers, we heard from them just little bit and they started working after 9am and we didn't noticed of them just a little bit bit... -poolside bar wasn't working (but we appreciate the silence...

Totul....de la personal...umanitatea lor....efortul de a ne ajuta in organizarea excursiilor....felul lor prietenos te face să uiți de toate. Eu am avut si surpriza unui tort de ziua mea....si un "La mulți ani" prietenos și călduros . Curățenie...discreție....foarte frumos.... Oamenii ăștia simpli îți dau o lecție de respect si umanitate. Jos pălăria!🤗🤗🤗

Estaba bastante céntrico, hay que meterse por algunas callejuelas sin luz por la noche pero con tuk tuk llegas enseguida. La piscina estaba bastante limpia y era un punto positivo para refrescarse. Desayuno rico y completo

Estaba en obras por lo que pasillos y escaleras estaban bastantes sucias, aunque no es algo que pudiesen evitar.

Personeel was heel vriendelijk en deed zeker zijn best. Eigenaar liet elk probleem ook direct oplossen.

Hotel zonder karakter, ziet er wel chique uit maar je ziet dat er veel goedkope materialen zijn gebruikt. Gordijnen gingen niet deftig open, koud water in de douche. Feit dat ze een blok aan het bijzetten zijn, geeft je een beetje het gevoel van in een bouwwerf te zitten. Echter wel geen lawaai van de werf.

The rooms were extremely clean and tidy and were a great size. The staff are excellent and an extremely attentive. The hotel is located within a 10 minute walk to secret and Mirissa beach. The rooftop pool is an amazing place to chill out in the afternoon and watch the sunset in the evening.

Everything got wet when you showered, but this isn't much of a problem as it dries out quite quick. Just leave the floor mat/towel outside the door. There was building work being done but it was all hidden away.

Sängarna var fantastiska, sov så gott. Frukosten jättestor med frukt, omelette, rostat bröd, våfflor, juice och te/kaffe. Poolen låg på 3dje våningen, lite kall men men mysig. Toppen service med beställning av både mat och dryck via whatsapp. Så smidigt! Maten tog lite tid att få men var väldigt god och fräsch. Hotellet är byggt som de flesta hotell i asien, med annan byggstandard. Om man kan bortse från detta så är detta ett toppenhotell. Personalen och ffa receptionisten var helt outstanding.

Fabulous stay at this lovely resort. Very well located a short walk to the best part of Mirissa Beach. Awesome staff - so friendly and helpful. Fantastic breakfast and great room. Loved the pool area. Highly recommend.

Saubere Unterkunft, leckeres frühstück

We booked the whole hotel for 30 of our friends. Fantastic staff, great breakfast, top location close to Secret Beach in a quieter part of Mirissa but still well connected. Comfy and spacious room.

Nothing!

A great start to our Sri Lankan holiday. Friendly staff and good facilities. The room and public areas were clean. The only criticism is that some of the building’s external structure looks a bit in need of repair/restoration. But the overall feel of the place was good.

Fantastisk bra hotell med väldigt trevlig och service fokuserad personal. Kände oss enormt välkomna, blev väldigt uppvaktad då jag fyllde jämt under vår vistelse. Rent och fräscht med sköna sängar, bra AC och bra sprutt i duschen. Frukost ingick och det var en bra blandning av inhemskt och europeisk, stod en kock och fixade omelett på beställning. Vi åt middag på hotellet en kväll och det var riktigt bra. Poolområdet på taket var mysigt och poolen ren. Hotellet ligger en 7 minuters promenad från Mirissa stranden och ett stenkast från hamnen där båtar för valskådning ligger, väldigt behändigt läge för att ta sig runt. Rekommenderar varmt detta hotell.

The hotel was excellent. Just a bit away from the hustle and bustle of the beach area, quiet, quality food and the staff were amazing. We were well looked after but left to relax as well. They are currently building new rooms so it was a bit loud when using the pool during the day but this is only temporary so I would highly recommend staying here. The pool is stunning as well.

We really enjoyed our 8 days at The Emerald Bay. The staff were friendly, polite, welcoming and attentive. The rooms were big, bright and clean, and the location was ideal with respect to access to both Mirissa Beach and the ironically named Secret Beach. Breakfasts were very enjoyable, even if the team could do well to invest in a new toaster.

the location is very good, the staff is very helpful and friendly, they clean the room every day and the hotel smells of detergent. Highly recommendations

Staff were attentive, great location.

The hotel is basic, worse than the picture but the staff is exceptional. The pool was closed. Part of the door at the balcony fell, they fixed it but then I barely managed to open the balcony again. Compared to all the hostels around it’s the only normal hotel, chose it just because I needed something for a night over in Mirissa. It’s Ok for one night but wouldn’t come back for sure. The breakfast was good. Finally somewhere where they make good eggs.

Amazing staff

Beds comfortable Staff polite and helpful

Breakfast pretty uninspiring, designed to minimise costs I guess Were on top floor, no lift (88 steps lol) Building work for extension happening, makes noise, but no transparency and no apology Need to check you on the security cameras before checking out, crazy Not cheap and think you can find better for the price in terms of location and ambiance

I absolutely loved the Emerald Bay Resort in Mirissa! The manager and hotel staff were exceptional—warm, welcoming, and always ready to help. The hotel is in a fantastic location, just a short and easy six-minute walk to the stunning beaches. Our room was beautiful, comfortable, and perfect for relaxing after a day of exploring. The staff always greeted us with a smile and went above and beyond, even preparing a delicious breakfast for our early 5:00 AM safari. The food was fabulous, and the hospitality made our stay even more special. This is truly a wonderful hotel with an outstanding team—highly recommend!

Breakfast was limited in choice especially for vegetarians But staff were very helpful Swimming pool was nice and room big No lifts

Excellent service with lovely pool on 4th floor having a harbour view

Great Location, out the way of the noisy hotels and busy beaches, but close enough to walk to!! Roof top swimming pool!

No usable bar, but again why would there be when you have so many within walking distance! Breakfast was pretty disappointing, but again there are so many cafes within walking distance you don’t really need it!

A nice, like-new hotel with spacious and very comfortable rooms. Everything was clean, and the bed was simply the best ever. The staff was very helpful, fulfilling all our requests and assisting with transportation and sightseeing. The breakfast was diverse, with a great selection of fresh fruits. The location is rather quiet, right at the harbor with a beautiful view of the marina, yet all the essentials (beaches, restaurants, shops) are within walking distance. We stayed at the hotel for 10 nights and would highly recommend it to others.

There were some Wi-Fi issues, although overall, it was mostly available.

The room was good, breakfast was ok

Right next to a fishing harbour, near the sea but not near the beach. Pool was ok, definitely photo shopped on the photos There was no bar or atmosphere The hotel will double in size with the extensive building work that is happening

Clean, nice facilities, good beds, and very nice staff

Immaculately clean, great staff. Comfy beds

Smiley friendly staff. Room exactly like the photos. Short walk from the beachfront , pool had harbour views.

Pool could do with daily/regular cleaning. Breakfast not fabulous, packed away early. Little bit of building work going on but would be fab in future.

It had all the facilities you required.

The accommodation is not directly onto the beach front, its about 10 mins walk to the Marissa beach and about 25 mins walk or 5 mins by Tuk-Tuk to the Secret beach. There is no lift currently but I understand that they are proposing to install a lift shortly which would be a great help.

Lovely new property, nice room with balcony. In a good quieter location but still walking distance to everything. Good breakfast.

Slightly overpriced for what it is. Pool bar never open.

Cost and location

The only minor complaint is lack of shower cubicle or glass partition in the bathroom. Whole floor gets wet after a shower….

5 minute walk from the beach Rooms were spacious and very comfy. Hospitality was amazing! Would recommend

Nothing

The rooms were spacious, they provided beach towels, was a bit of a walk to beaches and restaurants but still in good location

The breakfast was terrible wouldn't bother with it just do b&b , ate there once out of 4 days , went to restaurants near buy much nicer, not as near to beach as stated took about 8 mins walk , but once on the beach they are stunning

Good location, lovely staff, big room / bathroom & comfortable beds

Breakfast was mostly cold - nothing to keep the pots warm. The eggs were made fresh & they were good

The size of the room and bathroom, very obliging and helpful staff.

Nothing in particular Very nice clean hotel with good facilities and excellent staff.

Our room was excellent, clean and spacious with a great sea view. All the staff were very friendly. It was within easy walking distance to two lovely beaches and it was perfect for walking to the whale watching boats.

Location was really good, room was comfortable. The staff was super kind and helpful. They were ready to help for everything. Even they dried our motorcycle seats. All of them were super helpful and kind. They cleaned our room and changed our towels everyday. The breakfast was also delicious and enough. I recommend this place.

Nothing

Location and staff was superb.

Breakfast was cold and not very good.

Didn't know what to expect when we booked way back 6 or 7mths ago. It's a shame we only had 2 nights... could easily spend longer. Hotel, is clean and spacious with staff very friendly with nothing being too much trouble. Our room is great, plenty of space, with views from the balcony over the harbour or the small hill to the nearby secret beach. Ideally located for Marissa beach or the whale watching kick of point... both in very easy walking distance. Plenty of restaurants and bars nearby, if fancy a change but food available here. The pool is a great addition and we certainly made use of that, with views over the harbour. Would recommend without a second thought. The small staff team are fantastic.

Everything, breakfast, location, bedroom, Shamalka, Asanka, induwara and the chef.

N/A

The Staff were lovely.

The hotel is not finished and is just a building site. They are doing a massive extension and construction is going on around the room a lot of the time. The pool is nice but there are builders on the roof above drilling and banging making it far from relaxing and pretty unusable. There is no one on the bar and it just seemed deserted. The hotel has no soul and just feels unfinished. The location is ok, not far to walk to lovely beaches. The breakfast was ok. Rooms cleaned daily by pleasant young men. The price we paid was ridiculous as there’s no way this is a 3 star never mind a 4 star hotel. There’s much better accommodation in better location for much less.

Staff were very helpful and lovely, location of a 10 minute walk to Mirissa beach and 5 minute to secret beach worked well for us. Walk felt very safe. We would stay here again.

Emerald Bay is a nice hotel in Mirissa. It is very close to the Secret Beach and some 15min walking to the Mirissa beach. Room was clean and pretty big and breakfast had some nice choices of international and Sri Lankan food. They gave us beach towels which was vert much appreciated!

We got charged some 40dollars extra from the original booking.com price due to tourist tax and some other charges. It would be great to have the final price displayed already on booking.com when finalising the booking to avoid unpleast surprises.

The roof top pool was lovely.

The area around the hotel wasn’t very nice, particularly after dark.

Lovely, friendly staff.

The room was clean, spacious and comfortable.

The hotel is at the end of town and is a 15 min walk to the beach. There are a number of hotels closer to the beach or in better locations for a better price. The hotel also feels very empty and almost abandoned when there. We didn’t see anyone else staying at the hotel the whole time, and no one was ever at breakfast so we ended up asking to have it on our balcony. The pool was always empty and the pool bar was always shut.

Room clean and confortable, swimming pool on the rooftop

Super Noisy, construction works and remolding during my stay, no electricity the morning, stiff price

The room was clean and spacious and the pool was a great touch. staff were kind and attentive. The location itself was not in the middle of the town however it was still a short walk to the beach and nice restaurants.

We stayed here for 10 days and couldn’t recommend more for location close to Mirissa Beach and a short tuk tuk to Welligama bay. The hotel felt very safe and our rooms were so comfortable and cleaned every day to a pristine condition. Best of all: the staff - each and every one so friendly, generous and helpful - always happy to assist with any of our queries. The breakfast here is also great! We loved our stay here

Room was very clean and spacious over looking the bay.

Was looked after well by Shamalk very well

A lift would help

The kindest staff ever and very comfortable rooms. Located near the harbour it is equally distanced between Mirissa beaches and secret beach. Delicious Sri Lankan breakfast too!

The shower wqter was not very hot but overall not a big issue