Askant Al Hafayer

Avoid this hotel i got terrible service from them during my stay.

10 minutes from the Haram (with a shortcut through Anjum Hotel). It is uphill going towards the Haram. Just so you are aware. Barbers and a restaurant right next to the Hotel. Good budget hotel for the price.

Good servec thank you for evry one work in askant hotel

Over all experience wasn’t the best with this hotel being close to Al haram I expected better service, arrived early and we were welcomed and got keys to rooms doors, then at room furniture were broken, trash was in the bathroom, then at night after we came back from the isha prayer went to the room and in the hallway it was smoking smell coming out of the room next door , called the front desk and they said they will send some one to check, I had a 8 month old baby in my room, then next day same thing happened even with signs all over the place saying no smoking, what got me upset is the I found out after the third time complaining about the cigarette smoke that one of the staff is the one in the room next door and I believe he was the manger and when I complained, he wanted me to move out of the room, really bad experience and wouldn’t recommend it to anyone to go through that. No room service for the first 2 nights and I had to call and go to front desk to request it on the third day.

We couldn’t find the hotel, the address which the hotel gives us there was no hotel,we was finding the hotel buymt vmfi couldn’t find it Calle the hotel 8 9 times but no response as have mentioned 24/7 service

Je n'ai jamais vu un hotel pareil , les toilettes sont sale et leau de la douche ( qui je precise n'est pas séparé des toilettes) ne s'ecoule pas ! Le personnel ne sert a rien et avoir de leur part une serviette de bain est impossible Pour mes freres qui viennent accomplir leurs omra craignez Allah et ne séjournerez pas dans ces chambres crades.

Good

I found bed bugs, place was dirty, they had no food service or restaurant in the hotel shower is literally in the toilet. I wouldn’t recommend for anyone to stay there.

It was a good 2 star Hotel. All room services are on demand/request. The property is located 10-12 minutes slightly uphill walk. It is nearest to new extension side of Haram. So people with walking issues/wheelchair, kids etc will find a little bit hard when going towards Haram. If you want to go inside Haram from Hotel then it may take 20 minutes depending on age group/health. Don't forget to bring your own Iron.

Location was good, walking distance from Haram, value for money.

So happy with the services

Very small reception

Smoking room

Easy access to Haram

Very comfortable stay, close to the Harem with a short 5 minute walk. Very good friendly staff available at all times. WiFi connection was patchy at times and my room was not cleaned during my stay.

This small Hotel is 10 minutes walk to Haram, at the back of a hill (road is uphill and downhill) No restaurant. Refrigerator, TV , Air Conditioner are okay. Staff is friendly. Small insects exist in the bathroom.

Execellent j’ai aimé, le personnel est à l’écoute et très satisfaisant

Overall Not Bad

Very bad experience at this hotel. We booked two rooms for our 3-generation family. Inconvenient location that requires an upwards hill to get to haram which is almost impossible for older folks. Close enough to haram entrance (10 minute walk going through the tunnel inside Hotel Anjum though on an upward slope) but the closest entrance is the new extension so it is very far from kaaba (25 minutes walk at least). One of the rooms was dirty when we checked in (lots of garbage on the floor) so the hotel switched us to a different room that had a malfunctioning Air Conditioning unit. The hotel took a long time to try (and fail) to fix the AC. Lots of smoking smell on the floor despite being a non-smoking hotel. Only one key given per room. Only positives were friendly staff and a working WiFI. We checked out after a day and a half of a 5-day stay since it was very inconvenient for our family. We mentioned these problems to the hotel when we checked out and contacted Orbitz right away to refund the remaining 3 nights. Unfortunately the hotel refused to refund us for the three nights we did not use (though they likely got other guests to our rooms for these nights). I would not even consider going there again.

One of worst stay ever Worst room service -5/5 No hot shower water Staff can not speak single word of English and very difficult to communicate and they are mostly rude specially female staff No welcome drinks Asked for iron and got broken iron and burnt iron board Today around 730am asked for clean tower and shower gel it’s 12.50pm got nothing

Nice are easy to check in. Staff and management were really helpful.

Very nice location but terrible beds/pillows and the cleanliness is too poor. I recommend it if you're not looking for comfort

Property is out of electrical capacity so no microwave, also they kind of have a coffee shop but that is definitely not a restaurant. No laundry and very limited facilities.

It’s okay

Everything was fantastic

Very good

I didn’t stay as the staff didn’t know how to speak English, didn’t know to give the room and it was dirty. They didn’t show me the room and I left

The staff were very nice and welcoming throughout different interactions. However, the condition of the hotel was not great. The beds were not clean. I was too tired and there for a short time to ask them to change it.

How can a hotel be rated if there are no hangers or hooks for some one to hang their clothing and no benches or anything to rest suitcases. I asked a gentleman at the desk for some hangers and all he did was asked for the room number and said ok. The next day I was asking one of the staff about the hangers and was told they do not have any. I requested the room to be cleaned and all they did was just folded the sheets and left on the bed.asked for clean pillow cases and fresh towels that didn’t happen either. So I contacted another staff for the towels, he brought one towel and said they had no more. While the staff does the best in making you comfortable the same cannot be said for folks who owns or manages the facility. Not even a box of napkins or a couple of plastic cups. There are 3stars hotels in less developed cities with more amenities especially when considering the location of this place. I was told the restaurant is not happening either it’s been closed for some time. I felt like buying some hangers and donate to them as an insult.

Overall this was reasonable stay. The bathrooms were small and did not have separate space for shower. After showering the whole bathroom floor was wet.

It is little more than a kilometre from haram but the walking to and from is very dangerous due to an unsafe road and busy road. They should have shuttle services but there was none! People smoke inside the bathroom and they don’t have any control of it made me sick from smoking inhalation which carried over from the bathroom fan to the other floor. I would say the stuff like room service man Ramadan is great and the Manager and the counter staff’s are good too.

Thanks so Mach All was good 👍 Near to macca 👍 Friendly staff mashallah 👍

Clean

Excellent hotel and very close to al haram although a little uphill climb and busy roads still one of the better ones in jabal Omar area. Check in was super fast

Very close to the Haram. Walking distance. Walk through Anjum hotel to avoid cliffs. Very basic hotel close to food and shops. Price wise it’s a good place to stay

Hôtel propre et confortable à 12 min du masjid al haram. Accueil chaleureux de la part de la réception malgré notre arrivée 2 h avant l’heure. Je recommande fortement surtout pour le calme et sa proximité des magasins pour l’alimentation.

Overall stay wasn’t too bad.. for what it’s worth and being very close to the Haram.. it’s in every good location. Rooms are little dated and the bathroom is a bit too small.. with no shower cubicle.. it’s a small wet room.. it gets a little messy after a shower, everything gets wet.. average cleanliness but can be improved. Staffs are very friendly and nice.. especially the concierge’s Basit and Ramadan, they were very helpful and made my stay satisfying. Ramadan went out of his way to bring me food and medications when I wasn’t feeling well. That was so nice of him, I really appreciate it. I did mentioned that to the hotel management and hope they get rewarded or at least acknowledgement…👍 I defo will recommend it to single travels or all groups…. For family with small children might not be the ideal hotel.. 👍

Price was reasonable but steep slope. Basically, better take a cab to go to haram for just SAR 5. Returning from Haram they charge more. Nina the receptionist speaks English and was very helpful and always provided good advice when i was looking for something. Shower and toilet seat in same washroom not separated by anything. Basically after a bath, water is everywhere. I took it like a cultural thing which didn't really bother me but can still be improved.

Really great for the price

Is ok hotel

Very clean and comfortable

I love it

It waa pleasure staying twice in mecca city. Required some more maintenance in rooms i stayed in. Otherwise staff and reception staff was helpful. Would like to stay again if had a chance.

Cleaning and other staff was nice.

Good

Very helpful and accommodating customer service