Surya Heritage Hotel

The hotel is in a very convenient location, and the beautiful heritage of Nepal is reflected throughout the hotel’s design and atmosphere. The hotel is clean, well-maintained, and nicely organized. The bed was comfortable, and the staff were very friendly, kind, and helpful. The breakfast was simple but nicely presented. The rooftop dining area was particularly wonderful, with a pleasant atmosphere and beautiful views. Overall, I really enjoyed my stay here. I would definitely choose to stay at this hotel again on my next visit to Nepal.

One area that could be improved is the bathroom. After taking a shower, the bathroom floor becomes quite wet and damp, and it takes a long time to dry. This can be somewhat uncomfortable when using the bathroom afterward. Improving the drainage and ventilation would make the experience even better.

The room was so comfortable! Comfy beds. The view from the rooftop was also amazing which was unexpected. The hotel staff were all very friendly and accommodating. Great location, walking distance from everything you can need in Thamel

Everything was great! I would stay here again :)

Friendly and helpful staff especially receptionist and cafe personnel. I stayed in deluxe twin room and it's quite comfortable and basic facilities are well equipped.

No masala tea 😔

Great location for exploring central Kathmandu

Staffs were so helpful and kind, food was good I tried couple of dishes for dinner. Location was good as well very convenient

Room doesn’t have extra AC, I visited in early September so I felt quite wet everything that was kinda difficulty there I think it is time to change bed sheets, they were old enough

All good..

Hotel has not provided the room after online booking form booking.com. Hotel staff behaviour was very bad.

Good

Good

stuff behaviour.... Best location

pas exceptional

la nonchalence du personnel

La propreté, la gentillesse du personnel, le petit déjeuner

Des problèmes pour avoir de l'eau chaude sur les 3 jours présents. Le bruit extérieur car chambre mal insonorisée.

Nothing special

They asked for extra fees

Good location for exploring Thamel . There are some very nice staff . Breakfast is average

Rooms are somewhat dark and very small

Surya Heritage Hotel is a true gem! Located in a perfect spot close to major heritage sites, it beautifully blends traditional Nepali architecture with modern comfort. The rooms are clean, cozy, and thoughtfully designed, giving a warm vibe. The staff are incredibly caring, and always ready to help they truly make the experience unforgettable. If you want to enjoy culture, comfort, and genuine hospitality, this is the place to stay! Highly recommended!

Nothing

The staff were very helpful and welcoming, making the stay comfortable and pleasant. The location is very convenient, close to Kathmandu Durbar Square and the Thamel area, which makes sightseeing and getting around easy. Highly recommended!

Nothing!

Room was specious and comfortable with lovely breakfast. Perfect location with shops in the doorstep and close to historical places. Staff was very friendly and helpful with any queries we had.

N/A

Liked the location and the rooftop views

Rarely hot water for showers Staff & management not always well functioning

Great hotel, clean and comfortable bed. Great location.

Room was more than adequate plenty of character with a panoramic view of the northern part of the city.Helpful staff that spoke perfect English and easy to communicate. Enjoyed the breakfast from the 7th floor with great views of the city and a varied menu including omelette to order. Clean and spacious room very good location with a variety of places to eat..

Noise in general can be a problem in the big city we can’t control traffic or a barking dog after midnight or someone running a generator outside every 45 minutes.

They provide a good breakfast and a good menu and overall the hotel is a good place to stay when down in Thamel.

All was good.

Great location with interesting areas within walking distance.

The weather ? It was still raining a bit.

Clean and comfortable hotel in the heart of Thamel. The staff is very welcoming. The beds were comfortable. And the breakfast is fabulous - delicious selection of south asian and western options. And the view from the terrace is unbeatable. Being in the center of Thamel, everything is walkable from here - plenty of restaurants, hiking shops etc.

Nothing!

1. The rooms we ended up staying in were beautiful, clean, and well-organized. 2. Comfortable beds and fully equipped bathrooms with all the essentials. 3. The staff were very friendly, professional, and helpful throughout our stay. Assistant manager Gopal Rajkarnipal went above and beyond to resolve an issue with our booking and provided upgraded rooms. 4. Good breakfast options, and the à la carte meals we tried were tasty and served in generous portions. The waitress explained our meal choices and gave helpful recommendations.

1. Our stay started off with a misunderstanding: we had booked Deluxe Double Rooms expecting windows, as the description mentioned “city view” and “balcony,” and the photos showed windows, but we were initially given windowless rooms. It wasn’t clearly stated in the listing that some Deluxe Double Rooms don’t have windows. This should be clarified, and possibly priced differently. 2. Doors don’t have door closers, so you can hear whenever someone opens or closes a door on your floor. Although my room faced a busy street, the noise quieted down by 11 PM and didn’t bother me much. 3. Wi-Fi was quite slow.

Location was good.

I wanted a balcony to sit and read a book but the entire balcony was covered in birds shit.

Nice rooftop restaurant and bar

The property was neat and clean, stuff was very welcoming & interactive. Buffet breakfast was served after as per our need (on special request) Food was amazing and location was suitable for us as well.

Property was neat and clean and location is apt for travellers.

Excellent value for the sty. Breakfast was great - staff very solicitous, bring items to the table, including excellent coffee; recommend veggie omlette; room clean , well maintained; only observation is the hot water for shower is sometimes not reliable - choose proper time to shower; in the middle of the tourist district, so a bit noicy; crowded and so not much views; beds and linens comfortable; sufficient space for storage. Staff really helpful, pleasant and cooperative. Recommend for longer stay also.

Very cordial staff and great location.