Super Stay Hotel, Oslo vs Similar Hotels

Rooms were generally described as basic or small, with some maintenance issues reported.

Rooms are spacious and include kitchen appliances but are described as old, with hard beds and sometimes poor temperature control (no AC) — functional but dated.

Many comments about small and uncomfortable rooms lead to low ratings in room quality.

Mixed sentiments about room quality; issues like noisy areas, thin walls, and uncomfortable seating affected the perception.

Several reviews indicated issues with cleanliness, including a lack of daily room service and dirty towels.

Multiple reviews mention unclean bathrooms, hairs and strange stains, insects on the bathroom floor despite clean bed linen in some rooms — overall cleanliness is below standard.

Numerous reviews highlight unclean rooms and bathrooms, indicating significant issues with cleanliness.

Various reviews mentioned cleanliness positively, but some highlighted a lack of amenities like soap and residual items from previous tenants.

Close to public transport and grocery stores, making it convenient for guests.

Consistently praised: very close to the metro, parks, supermarkets and bakery; convenient access to the city centre and local amenities.

Several reviews praised the location as convenient, close to public transport, adding value to the stay.

Consistently praised for its central location and accessibility to transit and attractions.

Reviewed positively for helpful staff, though some communication issues were noted.

Service is inconsistent: several guests report no on-site reception and phone-based remote handling (impersonal, sometimes rude), while a few note helpful staff who assisted with luggage.

Some reviews mention difficulties in communication with the host, but average service aligns with standard hotel expectations.

Great customer service noted in several reviews, especially with friendly staff and responsive issue resolution.

Breakfast was not included based on a couple of reviews, affecting overall value.

No consistent on-site F&B service mentioned; nearby bakeries/shops available — default rating applied where category is not discussed in reviews.

No specific comments were made on food and beverage options, hence a neutral rating.

Not specifically mentioned but implied pleasant in terms of self-catering options.

Lack of basic amenities and maintenance issues were reported, such as missing kitchen utensils.

Good basic amenities such as kitchen, washer and parking availability in principle; however guests note missing small supplies (toiletries, cleaning tools), parking condition issues and occasional unclean utensils.

Basic amenities were reportedly lacking, leading to an average rating.

Some amenities were noted as lacking (e.g., insufficient kitchen utensils, no soap), impacting the overall rating.

Affordable rates for a decent stay, though services were lacking.

Several guests explicitly mention the property being good value for money and reasonably priced for city access; despite some extra fees/deposit complaints, overall perceived as strong value.

Given the poor quality reported, many guests felt the price did not match the experience.

Generally viewed as a good deal for the price, despite some concerns about quality.