Mural a la Sonrisa
Mural a la Sonrisa, Avenida Las Palmas, San Juan, PR 00907, United States of America- Mural
Compare nearby stays with similar location, guest experience, amenities, and class.
Chic Accommodations and Prime Location
At La Calma Poshtel, enjoy chic air-conditioned rooms just 1.8 km from Condado Beach. Relax on the terrace or head to nearby attractions like Fort San Felipe del Morro. Free WiFi and proximity to Ocean Park Beach make it an ideal choice.
Convenient Amenities
The hotel offers comfortable rooms with TVs and a prime location near popular landmarks such as the Museum of Art of Puerto Rico and Puerto Rico Convention Center.
Easy Access to Attractions
With Luis Munoz Marin International Airport just 9 km away, La Calma Poshtel provides easy access to the best of San Juan. Book your stay now for a relaxing and convenient experience.
Check-in from
03:00 PM
Check-out by
11:00 AM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
16 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
25 sqm
In-room amenities
1 Queen Bed and 1 Large Twin Sofa Bed
Entertainment - 42-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - A double sofa bed
Comfort - Air conditioning
Need to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking, pet friendly
Room/bed type depends on availability at check-in
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen Bed (150-160 cm wide), Sofa bed (90-99 cm wide)
In-room amenities
1 Double Bed
Entertainment - 42-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Partially open bathroom, shower, and rainfall showerhead
Comfort - Air conditioning
Need to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
11 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
16 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
26 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
23 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
La habitacion estaba muy buena y para el lugar que iva a vicitar me quedo super serca
Lo que no me gusto es que no tenia estacionamiento
Modern building, good Wifi, nice spacious and modern bathroom, no keys needed as there are codes at the doors, so checking in and out is done via mail.
The location is awful. There is nothing but loud cars and drunk people sitting around, a lot of dirt everywhere, we felt so unsafe we stayed inside all night. The room is so small that it is hardly bigger than the bed itself. We paid nearly 200 USD for such an uncomfortable stay
The location was good enough for Ubers. Bed was comfy. Even had some place for my suite case. Great view from the top floor.
No hot water was coming out the sink faucet. Have to open the window to let the steam out after a shower. If not the room stay damp. The Internet went out for long periods of time and had to go some where else to get my work done. Very loud neighbor hood through out the night.
The room was clean.
The room has a dripping hazard. 2 large Towels only. No wash or hand towels. Broken faucet in bathroom. Bed was uncomfortable.
Clean, room with modern furnishings
More towels and outside light, maybe some recommendations for food near by
No desayuno. Mu gusto la ubicacion
No tengo quejas
La ubicación, limpieza y comodidad.
Al momento de hacer check in, el número provisto salia una grabadora, tuve que hacer varios intentos al número de otra propiedad de la misma compañía para que pudieran proveer el código de acceso. Habían varios huéspedes con la misma situación.
la ubicacion es ideal
Not a lot of parking spots. Especially on Friday nights since the bars and clubs are walking distance. Just be careful and read the signs so you don’t get a ticket!
It was clean room wonderful staff it was just the parking
It was a good stay but the room was very small. It was very limited parking. We never got the codes to use the microwave the air fryer in the fridge. And when we tried to reach out to staff they never got back.
Nice room area was a little sketchy at night
Yes
Very good
Great
Very nice and clean place to stay I highly recommended. Quiet and friendly. And if you’re trying to party la Calle Cerra is 1-2 blocks away walking distance Se pone de pinga Thursday-Sunday
Everything was very clean, I got the fourth floor and it was tuff to carry our language upstairs. Other than that everything was great as usual
Room clean place very nice and quiet
Great communication!!
Clean room, shops nearby
Bar was closed all weekend
Homeless people make you pay to park, noises from parties all night long
This property was very clean and felt extremely safe! It was in a great area that was easily accessible by walking or car! 10/10 would stay again!
Very friendly place
Everything was perfect- it was in a decent location. Loved the balcony and loved how everything was pretty simple and straightforward. I do wish they had more artistic decor but that's just me personally. Other than that I would come back again! Enjoyed the locals~ enjoyed the bars nearby. It was a lovely experience. Bed was comfy! Not a fan of the heavy bedsheets though. Other than that 9/10!
Very friendly staff. Location was excellent .
The room too small,
We entered & all doors were open! We entered the location & water was pouring into the bedroom
It was okay. For the price you pay it works out. There are some problems though. Staff was slow to respond over text. Was called a few times to open the door for guests as the keypad wasn’t working. Eventually keypad was replaced but wasn’t informed about the new code so was locked out until they responded. The area is alright and has some good restaurants to eat at. Definitely better options but still is okay for the price.
.
santurce is the best. room was lovely. internet worked. we love home.
The only reason I dinged one star for maintnence is due to the blind for the window being broken. Given anyone in the high rise could see right into that window if they wanted to.
The property was in a convenient location however it is not disclosed that there are many homeless people in the area. The room was pretty decent but the bedding was very dirty upon check in and after reviewing under the comforter the sheets were also dirty and stained.
Water was cold
Loved it
I booked this hotel as a last minute stay for the bad bunny concert. Although it was convenient in the sense that it was near the concert venue, I would never recommend this place to anyone else nor will I be returning. Luckily nothing bad happened to either my girlfriend or I, but there were certain instances where walking to our rental car, we felt kind of unsafe walking through the streets. We avoided the area at all costs, it did not feel safe. There was also a lack of restaurants/bars in the immediate area which made it undesirable to be at. The room had a constant smell of mold or of a basement, and since there were no vents anywhere in the room, it would get very humid if the A/C was not turned on. The bathroom was a bit dirty when we arrived, but the bed was surprisingly clean and comfortable. Another downside was that there was no mini fridge in the room, would’ve been nice to have to keep our food and beverages cool. Also there is no onsite freezer parking so keep that in mind. Overall I would not stay here again.
Room and bathroom were great! Bed was great, internet access was average, lots of food places around, however the parking really sucks. Also no coffee pot, no microwave, or no refrigerator. They should invest in those things.
Photos very misleading, and not part of the room, room was extremely small with no walking room, room is a box literally with a shower. Furniture was dirty, with burnt holes in hallway outside of room, balcony was a shared balcony outside of room, pillows were dirty, bugs flying around room, room smelled like paint & mildew, other guest were loud and playing loud music, unsafe environment with addicts outside of building, and run down surrounding buildings, away from beach, requested refund right after check in and was given the run around. Staff was un responsive and would not give management information.
Price is not at par with the experience! Area is dirty with awful smells and room space is extremely limited! Super loud area and walls are thin
The bathroom was clogged and the shower was not working properly only a few drops would come out the shower. And I’m pretty sure they were aware of the problems because they put 2 gallons of water in the shower and another one to flush the toilet but the toilet wouldn’t flush. I tried to bring this to their attention but they would not answer my messages. You can hear everything that is going on outside. Other than those major issues the room was clean and it was easy to do the self check in.
Loved our stay
nothing scared for my safety no one to speak to at front desk didn’t have anything in the picture that i chose for my stay will never recommend anyone to stay at this location false description not in a safe location rude customer service over the phone horrible wouldn’t stay here if it was free ever.
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Quick Access
The Poshtel was very comfortable and overall very clean. The room info took a little longer to receive after payment which was a little inconvenient because there’s no lobby to the Poshtel so I was waiting on the street until i urgently asked for the info that should have been provided. The room was clean but there was issues with the towels they just didn’t smell or feel clean . Overall for the affordable price point the room was a life saver for my trip in Puerto Rico. If I return to the island I will be sure to book again just bring my own towels
Close to everything great walkability loved the outdoor shower. Could have been more clean the sheets had brown stuff on them before we even got in the bed
Good
neighborhood was unsafe, bathroom wasn’t cleaned throughly, no microwave or fridge & room service never answered. says no smoking policy but i smelt weed throughout the building so that was odd. overall i wouldn’t choose them again.
They need prompt responses
Crappy neighborhood and not safe and no refund Wii file complaint
Good price, nice rooms, near airport
No me gusto para nada el lugar donde estaba ubicado. El lugar estaba sucio
Nice resort
It was perfect for my little stay
Room was clean, a/c worked perfectly. The surrounding area were not the best but the price was reasonable for one night.
We liked how cute and compact our room was!! Everything was nice except there is no elevator yet isn’t mentioned anywhere, it wasn’t a big deal but not the best convenience out there either!! Also the shared bathroom had been mentioned but wasn’t clear enough on the page!!
In a convenient area but was risky since someone broke our back windshield. The room itself was pretty good 👍
Beautiful, renovated, clean,
Everything
It was a nice hotel. A little concerned when we arrive due to the neighborhood, but once we got inside it was nice. Loved the shower.
Overall the place was pretty clean. The only complaint was the people staying next door to us were so disturbing. They were laughing/talking loud since 6 am. For hours , while we were trying to get some rest. I wouldn’t stay here again though.
Clean bedding and towels. Bathroom could have been cleaner. The furniture was worn and the walls lacked an appearance of cleanliness.
Recibí un email diciendo que de 2:30pm a 3:00pm estaría recibiendo los códigos de acceso por mensaje de texto. Llamo a las 3:05pm ya que no habían llegado los códigos y me dicen que de 5min a 10min los estarían enviando. Llego al lugar a esperar en mi vehículo a que llegue el mensaje con los códigos pero pasaron 45 min y volví a llamar, en esta ocasión no contestaron. Cuando por fin me contestan me dicen que no me había llegado el mensaje porque trataron de cobrar y no pudieron. Al momento de yo hacer la reservación escogí la opción de pagar al llegar. A fin de cuentas no nos quedamos, luego de haber pagado, un lugar de mucho ruido, negocio en la planta baja, no hay estacionamiento (sí lo dicen que no lo proveen) pero no dicen nada de la discoteca que tienen abajo. ¿Cómo pretenden que sus huéspedes se sientan cómodos si ni pueden descansar debido al ruido extremo de la música? Y si es algo que no pueden controlar ni cambiar pues al menos consideren bajar la tarifa por noche. Un motel es más económico y más espacioso. $93 perdidos
I booked a king bedroom with balcony and had a late check in. When i arrived to the property the room I was provided with was not a room with a balcony when I reached out to property management I was told they would resolve the issue the following day. I didn't hear from anybody and when I tried calling no one answered or responded to my text messages. What's even more frustrating is there's no front office to go to. My bedding in the room was fiery and the room wreaked of mildew.
I love the balcony!
the property shows many pictures that are not included in the hotel. we arrived early and were locked out of the property until 3 since there is no lobby or anyone to check you in. no fridge, no microwave and no elevator. good for one night.
I canceled the reservation and to avoid returning the money, the owner told Expedia that I was staying at the hotel. The owner knew I was going to cancel.
Had a 1week reservation stay at this location. There are no staff to check in. They text message you the pin to enter the building,enter the door to your floor and to enter your room. Wasn't aware we had to share the shower and toilet with the other rooms on our floor (4) Stayed 1 sleepless night there. Next day rented in Palmas Del Mar a 5 star resort for the remainder of the week
I love that there is no staff, I love self check in places. Oh and it would be awesome if you could add a mini fridge but everything was super good.
We liked La Calma Poshtel! Everything was nice and clean and the hotel was very clear with its directions! The only downsides were that at night the street it was on was pretty loud. Overall, I would stay again!
Great for an overnight and easy Uber to airport. There's a small restaurant open only on Friday, Saturday & Sunday. The food is good, but if you're a light sleeper, the music might disturb you, but we were fine. Room is clean and modern and we were pleasantly surprised with a bathtub! The waterfall shower was to die for. All other hotels were too expensive.
Would definitely come back again. Very clean place and very chill area ✍️
Muy buen lugar
It was ok, we had a bed, shower and ac. Nothing special.
I left the first night I got to this hotel after a long day of traveling and in need of rest there was a broken AC unit, low water pressure, the toilet wouldn’t flush, the bed was uncomfortable, and there were so many clubs around which made it so loud; especially because they have a bar connected right under the building. When I spoke to the on-call hotel host, she told me there was no one available to fix the AC until the morning. Immediately, I booked a much better hotel for less cost and when I spoke to the manager the next morning letting them know I’ll be checking out, they told me I can just leave without signing anything and I cannot get a refund directly from them because I booked through Expedia; When I spoke to Expedia they told me they had to request a refund from them and I was denied the refund. I do not recommend this hotel unless all of these things do not bother you and you don’t want your moneys worth.
Would stay again!
Nothing. I couldn’t sleep and I couldn’t enjoy my stay. Terrible location
Terrible experience. The location is awful and feels unsafe — the area is full of junkies, and the overall atmosphere is disturbing. The place smells like mold, and to make things worse, there’s a bar in the same building that is not mentioned in the listing. The noise goes on until 2:30 a.m., making it impossible to sleep. This property is completely misrepresented online. It’s more like a motel than a boutique hotel. I’m extremely disappointed and feel like my vacation and time to rest were ruined. I demand a full refund. This was a waste of time and money.
I didn’t have a double bed and that’s what I booked and the bedsheets were clean, I paid and didn’t even stay the night because of the dirty bedsheets and nobody ever responded back to me when I called and reached out via email.
Was in the worse neighborhood in Puerto Rico the sheets were dirty there was always dirt on the floor and the trash was always full
The property was cute and in area where everything was. The problem was we did not have a working air conditioner unit in the room, we were there for hours and they said they could not come out until the next day. It was 80 degrees in the room and it was also in the 80’s outside. The customer service representative was nice , but the property management team is horrible! They will not help for anything, we met a couple who was locked out of their room and they were told the same thing it will be tomorrow before they can get in their room. They would not even offer us another room! Please do not stay here unless you a prepared to have ANY issue not resolved.
The hotel was convenient! First night we arrived the first room was filthy but luckily they moved us to a nice clean room within a hour with no problem. Very close to la placita!! Ubers were super cheap
Loved it!
Good place
The ac did not work I ended up leaving
No hay area de lobby, el Hotel a la hora del check-in te envia un mensaje de texto con la información y la clave de la puerta y ya. Pero la habitación muy cómoda, el baño igual.
Was only able to stay 2 days out of 5 because of power outages. Staff was nice enough to comp me for the last 3 days, so I'll be back! Thank you Ricardo!
Smallest place ive ever stayed at. Two people and one luggage will hardly fit. The humidity if you shower will make the whole place including the walls, wet and it would leak everywhere. Probably has mold in the walls. The area isnt safe to walk around
I didn’t end up staying here. There was hair, stains and what looks like tiny bugs in the sheets and the sheets looked like they had not been straightened out after the previous guest. I’m still getting the runaround about my refund. Cheap is very expensive. Pay the higher price for a chain hotel instead of this “boutique” hotel.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
5.66/10Multiple mentions of dirty bedding and issues with maintenance.
Service
9.13/10Staff was friendly and responsive despite some delays.
Location
7.17/10Convenient for events, but safety concerns mentioned due to homeless presence.
Room Quality
7.62/10Generally positive, but issues with a smell and humidity noted.
Amenities
6.65/10Lack of a fridge and coffee pot, but room was generally functional.
Value for Money
7.61/10Adequate for the price considering the mix of amenities and conditions.
Food and Beverage
6.66/10No breakfast service mentioned and lack of dining options nearby.
Overall Experience
7.93/10A mix of positive and negative factors, highlights of safety and cleanliness overshadowed by some downsides.
Set in Santurce, La Calma Poshtel places you near Condado Beach and Fort San Felipe del Morro, with easy access to Ocean Park Beach and local attractions.
Choose from rooms with shared or private bathrooms, plus a triple option with a sofa bed for extra comfort.
Free WiFi keeps you connected, while contactless check-in/check-out adds convenience during your stay.