Arena eSports @ Orchard

Good location

Noisy, not enough sound proof rooms

Nothing, the worst of my life

Everything

Location was perfectly good in the heart of Orchard. Amenities were easy to find. Sheltered 10mins walk to Somerset Mrt.

Very dim. Not enough proper lighting in the room. Only blue striped lights.

The location was perfect. I have stayed more than once and I keep booking this because of the location and price.

The shared toilets and showers need to be cleaned more often. There are people who clearly don’t understand cleanliness. The pantry too needs to be cleaned more often. The staff need to be more aware of the common areas.

The staff very friendly and helpful

Lady escort go back and fort in the lobby with only towel on their body in front of guests i think its inappropriate..but they are harmless and nice thoug

The location and the rooms that are comfortable

There was VERY LOUD MUSIC UNTIL 3-4 am from the bar downstairs. So loud that it is impossible to sleep.

The price was okay on the cheap end.

I had a few bugs visit me in my bed. The bathrooms were very unsanitary. And the ladyboy ish people in the lobby were quite loud. Especially at night

Lokasi strategis, staf ramah, harga masih terjangkau,

Kamar mandi ada yg tombol showernya patah, sabun dan sampo tidak ada tulisan, ada juga kamar mandi yg sabun & sampo sulit di pencet. Lampu bagian bawah tempat tidur tak ada, busa trmpat tidur bagian atas terasa peer nya / tak ada alas , tangga terlalu licin.

The location is perfect

Clean the rooms properly. Under the beds is lots of garbage. And the laundry is not convenient

Location. Value for money just off of orchard rd

Bathrooms were a bit average, but only showered in there twice so wasn’t a major deal breaker

領収書の申出に対して一歳連絡を返してくれなかった。

Location

Lights

Cost; was F1 weekend and std hotels wanted £850 a night at weekend. This accommodation is utilitarian; but I lived 12 years on a narrow boat and do a lot of camping, so well used to utility accommodation! Just deal with it. That said, this location in Orchard with bars and restaurant selection just out the front door was great.

AC control kept switching off on a timer and UI was impenetrable to fix it.

Location is fine, need lift cause the hotel situated in 1st floor

Hotel environment, moreover hotel staff was not provide any call for Taxi

Localização. Quartos são bons. Ambiente novo.

Foi dificil de encontrar na primeira vez. Cozinha poderia ter geladeira a disposição.

Nothing much

Bad at service

douches communes très propres et bon emplacement

humidité violente et moisissures aux murs. la chambre n’a pas de fenêtre…

It was easy to check in and out. There are some restaurants and bars right in front of the door.

Shared bathroom seems to be quite new, but already broken.

The receptionist was really helpful and friendly. He explained almost everything based on what we needed .

The room is in a bad condition, everything was falling down and the towels are damn dark dirty.

Location was decent

Toilet and shower facilities were extremely dirty. And the odour was really bad. Felt more dirty after showering. The beds being on a raise platform puts the occupant close to the ceiling. And right at the corner 30cm away are spider webs. Surely the cleaner changing the sheet would have seen it. The tables even have oily handprints on it from previous occupants.

Location overlooks some nice open-air restaurants and bars, so can be noisy at night which didn't bother me but something to consider. Several malls next door, convenient area for shopping and eating. Clean however air conditioning in my room reported that it needed a filter change and the room was slightly musty. Overall good location and value though. Staff are awesome.

Like location

No one see me 45 min than I move book another hotel

The location it’s amazing

Very mold rooms, smelly, they didn’t change the sheets, I founded a few of pubic hair in the sheets, and pillow. The restroom ate disgusting, smell like a restroom from a bus station. They don’t be bother to clean either. It’s not a place to stay if you don’t feel comfortable on climb a slim latter to go to the bathroom

Location is good and convenient.

Not satisfied with cleanliness, safety, and suspect virtual scams.

Location was convenient to access Orchard Rd and the city center.

Finding the hotel was not straightforward and the taxi driver had a very hard time finding it. I am very grateful for their kind assistance. The venue is smoky and dirty - the showers and communal areas were not hygienic and made the photos online appear a little deceiving.

Changes to the room and it was not advertised that they’ve removed the gaming setup. Had to transfer to another outlet for the gaming setup.

Toilet not clean

Good location

1. Poor housekeeping. 2. Bathroom was dirty during my entire 5 nights of stay, not well maintained showers. (used condom found on the floor one day). Was told the showers are cleaned twice a day, which is a blatant lie! 3. Soap not regularly refilled, so ended up buying my own. 4. Room overlooking the court with all restaurants very loud at night. poor window isolation 5. Noisy A/C drainage, leading to poor sleeping quality

GOOD ROOM, GOOD LOCATION, GOOD STAFFS VERY FRIENDLY. We love our stay here very comfortable, near at bugis streets and mall and fastfood.

Nothing

Love the vibe of the place! The room is big enough for 1 person and clean

The toilets were not so clean and smelled bad. Shower room was good. No elevator. Some have to lift their heavy luggages through the staircase.

I think the location is very good, close to public transport and malls. Although the location itself is on the top of bars, the noise didn't disturb me at all.

There're so many ants on my door frame at the time i came. And the lighting in the room can be improved a little bit, so dark i can't even read on the couch, maybe they can put additional light under the bunk bed. And since they only prepare shared bathroom, please add more hangers on the door.

The location was excellent, right in the central part of town next to Orchard Road.

The building has a mould issue and the odour is being masked with irritant chemicals. None of the female showers were working and people were smoking in the male toilets.The building needs to be completely stripped out and refurbished with a proper package air conditioning system installed.

I love the location as Very strategic in Orchard Road Exactly behind Centerpoint Room spacious even bathroom outside is very clean too Surrounding with all restaurants near by

You need to climb up steep stairs when enter. Loud music at night

I like because can bring my friend in

Toilet little bit dirty

Walking distance to many shopping malls in the Orchard area. Plenty of F&B options as well. Accessible via MRT/bus

The noises coming from outside (strangers chatting loudly throughout the night)

Accessibility to all stores and malls

Not clean snd smelly

Staff ok . It has a kitchen with microwave that's a bonus

Shared toilet ....yeah one toilet block between 30 rooms stunk of people smoking Bed was a bunk bed elevated at ceiling height After 12 hookers male and female use the shared toilet for business I know singapores expensive for accommodation I got what I paid for i guess...think I may pay a bit more next time

The reception are understanding

Smell of the room not good. Undecorated room. Urine for men are dirty.

The window blinds was full of thick dust, the bathroom/comfort room were so dirty and smelly.

good spot if you like night life, so many restaurants around and very close to shopping malls. Near the MRT and bus stops to help you move around the city.

toilet and bath needs some improvement

The location very strategic, near somerset MRT station

The shower is clean, but the toilet somehow smell of urine, maybe because bad air circulation in the toilet

The room is spacious. But the beds and pillows are not comfy, and the bedsheets are a bit itchy and smelly. Very accessible to affordable restaurant and malls along orchard and MRT.

My bad that I didn't noticed that the toilets and bath are shared. But it was dirty and stinky. Not well maintained. ( no exhaust) Water piping like Faucets and shower heads are not maintained. Mostly worn out and almost dismantled. Very strict on their policy about No smoking. but our neighbour room was smoking. No detector or might not working.

-

-

Although the bathrooms are shared, they divided into male and female bathrooms which I think is quite ok.

In the room can hear someone kept opening or closing the door.

Location

Nothing

Location is convenient but apart from that, it’s literally so shady. If you are coming with family, avoid at all costs. Literal brothel vibes, it probably is given the shady things i saw going on

everything

I like the

We could not have been happier with our stay! We had booked a room and opted for the shared bathroom facilities, so for those looking for the rooms with private bathrooms, you'll need to scroll to another review. Our room was clean and had the most comfortable mattress, and a very convenient small sofa and desk for our use. To those who are looking at the shared facilities and are unsure - do not fret! They were clean, well kept, toilets had bidet facilities for those requiring it, shower pressure was fantastic, and complementary shampoo and shower gel is in the shower cubicles, along with a hair dryer by the sinks. The hotel's location on Orchard Rd is brilliant for convenience with public transport and walking. The staff were incredible - to the gentleman who handled our check-in/out, thank you so much! You were so warm and kind to us, I feel terrible to have not gotten your name to be able to give you a personal shout out! To Arena upper management, he was working the 21-22 Nov, is a credit to you and I hope he is acknowledged for his diligence! I believe I am going to become a regular with this chain as my partner & I have had nothing but wonderful stays with them! We had stayed Arena's other premise in Bugis last year (2023), this year we were only staying in Singapore for one night and opted to try their Orchard premises in Cuppage Terrace as it was much closer to where our evening plans were located. We have raved about this chain endlessly to all our friends!

Accessible to nearby shops

The bathroom are not thoroughly cleaned You can smell the bad odor inside You can see the dirt on the sides of the tiles

Location was reqlly good. Outside the property, there are a lot of options for food and drinks for night partying. Common bathroom was also ok.

Comfortability and security is good. Not to mention the accessibility to some tourist spots and transportation.

The toilet isn’t good. Stinky smell upon entering.

We liked the friendliness of the staff and the good location of the hotel. As its quite near the city centre and shopping.

As it was an esports gaming hotel, we expected being able to use the computers for rental and play, however many of them were broken and unable to be used. The photo showing a computer in the room is not true either, as our room had an empty desk. There was no tv within our room as well.

Location and room cleaning

Bathroom toilets too dirty

Location

Dirty linens, dark rooms, defective lights, noisy, lack of personnel at lobby

Location is perfect.

There is a lot of little insects in floor, table, wall everywhere.

This location was close to both the MRT and bus stops. Great for getting around. It’s also right next to a mall. The WiFi was also very good. I was able to do zoom calls while using other software with no drops in the calls. The price is the best for this level of quality.

The shared bathrooms had a really bad smell each time I went in. They had a fan that I assume was to help the smell. The bed rails for the bed on the second floor also seemed a bit low where it could be dangerous to fall off. Also there isn’t much light that comes into the room.

Clean despite shared facilities. Central area. Nearby supermarket. Nice stewardship

Probably the noise coming from people's chatter at night (since this property located close to pubs and and dinner). But not a huge problem for a heavy sleeper like me.

Location excellent and facilities for doing some basic food preparation good.

Our room was right next above the noisy outdoor restaraunts with no double glazing.

I liked the location and that it was pretty central to the subway and other tourist attractions. I had a private room, which was pretty comfortable, and I felt it was decent amount of space for all of my stuff. The A/C felt strong, and the beds were very comfy.

Although I liked the location, it was in the middle of a bustling nightlife courtyard, which I didn't mind, but I could see being pretty annoying for people trying to sleep. In addition, there were constantly a bunch of men just hanging out in the kitchen/lounge area (they seemed like workers and not tourists), and as a single woman traveling, it didn't feel like I could hang out in those common areas. Unfortunately, the women's bathroom was also right next to these common areas, and it wasn't great having to walk by them every time I wanted to use the bathroom.

It is close to everywhere like food, shops, and MRT stations

A bit noisy

Noise from outside the street. People taking all night long.