The Hills Residence

Design, layout and decor of the apartment was impressive. The Hillls is centrally located...the balcony views of the bay was soooo relaxing... Customer service - The host was very accommodating and responded to our request in no time...

Limited towels...

Convenient location,close to supermarket, restaurants. Didn't have to pay to do laundry🤣. The view is everything🥂!!!!! Enjoyed my stay,would never let a mop spoil it.

Booked as a family but the rooms were in the same building but different block ☹️. No linen for sofa bed😡,some extra floor mats for the bathroom would've been great. I requested for a drying rack for clothes and they told me there was none. Some of the drink wear was dusty. The room had a mop bucket,but no mop(requested for a mop,but never received it). A broom but no dust pan🙄. If you're not fit and don't have a rental request a closer building🤣. Add kitchen towels,salt n pepper

Tout surtout le calme

Beautiful location.

Only a pair of towels.

Très bien situé. Le confort. L’accueil et la communication.

Everything!

Needed more fresh towels and rags in the room. Bigger/ upgraded couch needed in unit. Also tv in bedroom.

Fijn mooi nieuw appartement met geweldig uitzicht over de lagune, vooral als je hoog zit. Alles is nieuw in het appartement, das erg fijn. Het is ook goed uitgerust met een Nespresso machine, wasmachine en droger, afwasmachine etc. De rooftop pool was ook geweldig!! De locatie in Pelican Key is ook top, in de buurt van vele leuke restaurantjes zoals Izi en Pineapple Pete!

Inchecken kon pas vanaf 16.00, erg laat wat mij betreft. Ook het personeel, hoe vriendelijk ook, is erg afstandelijk en doet niet echt z’n best om het de gasten naar de zin te maken. Wij hadden bv geen scherpe messen en geen stoffer en blik, de hele week niet opgelost! Ook wordt de kamer niet schoongemaakt en krijg je geen schone handdoeken, was ze zelf maar werd er gezegd… maar dan mag je het wasmiddel zelf kopen! Had voor deze rating en prijs wel wat meer verwacht!

Convenience of location

None

Clean new nice views great swimming pool and friendly staff

The hill was challenging to walk up but the staff often gave lifts up.

Proche de tout

Manque d’hygiène dans les chambres Manque de personnel pour maintenir un niveau de propreté comparable aux prix ou en tout cas ils commencent vraiment trop tard!!! Assistance whatsapp avec intelligence artificielle INUTILE et inappropriée

Heerlijk ruim en schoon appartement op een top locatie. Daarnaast een fantastisch rooftop zwembad, onwijs van genoten!

Er missen schaduwplekken bij het zwembad. Daarom is het er helaas niet heel lang uit te houden.

Belle surface d’appartement

Absence de vue dégagée

Excellent location. Everything is close by. The view is good as well bed comfortable and was modern.

Were some small ants and wasn’t too sure about the pull out bed

L’emplacement, l’environnement autour de l’hôtel, nombreux restaurants, commerces, la disponibilité du personnel.Piscine agréable.Nombreuses plages très proches.

La suite ne disposait pas de rideaux, ni dans le séjour, ni dans les chambres.Résultat, des chambres inondées de la lumière des spots extérieurs la nuit , de la lumière du soleil, tôt le matin! Ma fille a très mal dormi !Déclenchement intempestif de l’alarme incendie plusieurs fois de suite , dont une fois en pleine nuit ! Stressant!Pas de coffre dans la suite! Pas de lits King size , deux lits individuels accolés, inconfortable!

Mooi apt, perfecte ligging

De bewaking

The location was very convenient to all the hot spots near by. The room was very comfortable and fully equipped with everything that we could need. We really did enjoy our stay and would highly recommend.

da localização, da piscina e do apartamento em geral

Os quartos tinham umas janelas rente ao teto e não tinham cortinas blackout, durante a noite a iluminação exterior permanecia sempre ligada e não era muito fácil adormecer.

Location was okay

Hotel rooms were very small and I felt like I was being watched. As if there were cameras in the room

It was bug when arriving in the hotel

The view was nice. Pool was nice. Room was okay.

I broke out in a rash after my stay, there were ants in my room and eventually the ants migrated into my luggage and into my other personal belongings. The walk up and down to building 3 was insane. My legs were on fire trying to get back and forth from my room. It made it very hard for me to leave my room dreading that walk up and down the hill. No one came to grab my luggage after checkout so I was forced to walk all the way down the hill with all of my belongings just so I wouldn’t miss my flight. My towels and rags were dirty and the last day of my stay, maintenace walked in while I was getting dressed to leave. My AC also didn’t work in the living room area and the showers only stayed hot momentarily.

Personnel accueillant, chaleureux, attentionné et aux petits soîns (clin d'œil pr Emma). Appartement très propre, décoration soignée, équipement de qualité, lit confortable et douillet. Une vue magnifique depuis le B226. Espace piscine très agréable avec vue imprenable sur la baie. Hôtel coup de cœur 😍

Sans objet

Everything

It was conveniently located to pretty much everything on the island. It was also pretty modern

Didn’t have instructions on how to work the washing machine/Dryer, very few towels, shower is open so water gets on the floor hen you shower. Other than that I have no complaints.

I loved the scenic views

The sense of urgency from the employees, going up and down the steep hill, the dirtiness of the apartment, being charged 4 days and only staying 3.

The staff, good ac,

Ni salt pepper / oil / basic kitchen stuff

The view !

I’m extremely disappointed with my experience at this hotel. Throughout my stay, promises were constantly made but never followed through on. Every concern was met with apologies and assurances that things would be “made right,” yet nothing was ever actually done. I can sit and type for hours but ill keep it very short. Communication and customer service were very poor. The manager always seemed to have an excuse instead of finding real solutions, and it honestly felt like the only thing that mattered was that payment for the room went through — not the comfort or satisfaction of the guests. As a paying guest, I expected much better hospitality, honesty, and follow-up. Unfortunately, this stay left me feeling ignored and frustrated. The only positive thing I can truly say about this place is that the view was beautiful. Sadly, based on this experience, I would not stay here again or recommend it to others.

It's my favorite place to stay in St. Maarten. The view of Simpson Bay is amazing. This is my 3rd time staying at The Hills, thanks

All was great.

cleaniness

no drier.

Signage indicating where the lobby is would help

Everything. The rooms were perfect. The location was great, it’s near alllll of the main clubs, and restaurants. No need for driver or car, everything was walking distance. 10 mins or less. Front desk check-in was great

I don’t think I had any dislikes. Just be mindful to not drop food around or etc because ants will get it lol.

Great place location and staff.

The views, the privacy

Wasn’t as clean as I expected it to be.

The location is good. Plentiful parking. Modern and spacious apartment. Enjoyed the amenities (e.g. pool, washer & dryer, patio, beach supplies, full kitchen).

My apartment was fairly clean. The pull-out bed didn’t have any linen and trash was found underneath the sofa. The shower has a cloth curtain, not a glass door.

Super Aussicht auf dem Berg bzw. Hügel. Schöne , gut ausgestattete Wohnungseinrichtung. Wunderbar schön ruhig, Toller Pool.

Ohne Eigenes oder Leasing- Auto sollte man in St.Maarten nicht unterwegs sein. Es gibt zwar einen Service bei der Hills Residenz, der die Koffer auf den extrem steilen Berg hochfährt. Allerdings haben wir bei der Abreise ewig lange auf ein vorbestelltes Taxi gewartet. Musten dann den steilen Berg mit den Koffern runterlaufen, um erneut ein Taxi ordern zu können.

I loved the view and the pool area. That was awesome.

I didn’t like the fact that when you enter into the room it had a type of heavy smell to it especially the bathroom area. I had to open up the doors so it can leave the room. Even after all that the smell was still there. It smell like mole.

The location was great the conso was very clean and staff members were super nice

The staff at the front desk is super cool

The staff at the front desk and the location, the pool is dope too

The location convenience

The light on the outside was shining in the bedroom window

The location was excellent, within walking distance of all the popular tourist attractions. The view from the property was breathtaking, and they also provided birthday décor; however, this was available at an additional cost.

The cleanliness of the room was not the best, particularly in the bathroom. The hand-held mirror in the drawer still had toothpaste residue on it, and the shelves had not been cleaned thoroughly. There was also a bar of soap left in the shower on the containers labeled "shampoo, conditioner, and body wash." Thankfully, I always sanitize before staying anywhere.

Great view comfortable unit, near to places to eat n shop.

L'appartement était magnifique, bien décoré avec une vue belle vue. La literie était confortable. La piscine était propre et tranquille. De nombreux commerces et restaurants aux alentours.

L'appartement était prévu pour 5 personnes mais pas équipé pour 5 au niveau de la vaisselle. 20 minutes de Philsburgh, nous prenions le bus à quelques pas de la résidence qui nous coutaient 4€ A/R.

The view, rooftop pools, location nearby restaurants and walking distance. Also, the cleanliness of the room and rooftop.

That transportation after 10pm is cut off going up the hill.

The property is in a good location where all the nightlife and food options are.

Getting to the hotel room is not so easy with out a car, the property is very steep and not able to visit other guests in other buildings. Also, they took away key access directly at checkout time and not able to access the elevator to get downstairs.

The location was precfect. Near everything

The Room was DIRTY. I had to buy bleach, Soap. I took a pic of the white cloth after wiping the floors it was BLACK! i WAS CHARGE FOR CLEANIING. THEY NEVER CAME AND CLEAN. we was there 8 days. There was no SAFE in the room.

Sehr gute Lage, Restaurants und Einkaufsmöglichkeiten alles gut fussläufig erreichbar, Sehr freundliches und hilfsbereites Personal, kostenfreie Parkmöglichkeit im Gebäude, traumhafter Bick auf die Simpson Bay, Appartement liebevoll eingerichtet

It was central. Within walking distance to everything. The property was beautiful and well kept. Views were spectacular.

There was no front or lobby area when being dropped off the entrance is in the parking garage not the safest for female solo travellers. There should be a shuttle to take you to and from parties etc as the hills are steep. There should be a contact for a medical doctor just in case it’s needed.

Locatie was praktisch, goed parkeren ook, en ruim appartement. Nog vrij nieuw.

De koelkast deed het helaas niet en nadat iemand geweest was opnieuw niet. Daarnaast was er geen oké om d head doeken op te hangen, geen haakjes en geen was rek. Er was wel een was droog combinatie, maar je badkamer handdoeken en badlakens doe je niet elke keer in de droger.

View

Uitzicht Bed Tuin

Sevice Schoonmaak

My partner and I stay at the hillside residence was exceptional , the room was very modern and comfortable , the view was amazing . The pool on the rooftop could be the best thing,every moment was relaxing . It was located in a prime spot ,close to so many things , our options were endless !!.

I wish the room had some floor mats especially in the bathrooms as the floor would get wet when we showered so we had to use the towels provided .

Appartamento molto carino con vista fantastica.

Il Wi-Fi non ha mai funzionato e mancavano oggetti indispensabili come ad esempio una scopa o qualsiasi cosa per pulire. Inizialmente si erano anche dimenticati di darci gli asciugamani.

The apartment is amazing, fully loaded, even a washing and drying machine, nice view

The lack of access to the Main Street, taxis were refusing to get to the fourth level due to road slope. When I complained, I was told I had to rent a car. What about people who don’t want to drive in an unknown place, dealing with tough traffic. The design of that place was terrible

The welcome was first class

view

lack of kitchen utensils, uncomfortable deck furniture and living room furniture.

The location is great. Lots of options for dining nearby and close to beaches etc. The room was clean and well maintained. Instructions for the cook top would be helpful, as well as a well to contact the office directly. A drying rack for laundry would have been helpful, as there is no where to hang clothes to dry. The pictures are a little misleading on the view from most of the rooms. There all multiple buildings and only 1 with ocean front views. The pullout bed was not the most comfortable but the other beds were fine . Overall decent value.

The staff weren't the friendliest or overly helpful when checking in and when asking for dining recommendations. It would be helpful to have some information for visitors regarding restaurants and local activities

De ligging en het uitzicht

Een kleine tip een klein wasrek in de kamer

Appartamento ben arredato, cucina attrezzata, letto matrimoniale comodo

Divano letto un po' scomodo

Very nice place!

Emplacement exceptionnel, propreté de l'appartement. Bonne literie, bel appartement.

Pas de terrasse dans l'appartement, les photos proposées sur le site ne décrivaient pas précisément l'appartement loué. Pas de serviettes pour 4 personnes à notre arrivée, il a fallu attendre 1h avant de les avoir. Les chambres sont assez petites.

This was amazing. We stayed on the top floor of the 3rd building. Exceptional view and great staff.

Sometimes the wait for assistance to get from the 3rd building to the main street can be lengthy, but I do understand why. Also, its not as easy to go out and enjoy the night life, since this same service ends at 10pm.

The apartments were nice, there were good cafes and restaurants nearby, and the staff were mostly helpful. The furniture in our room was quite modern, aircon was great, there was a coffee machine in our room too which was nice. These residences are newer buildings with a rooftop pool and spa on each building. If you don't mind self serviced apartments with a bit of trekking up and down steep hills, then this place will be fine. The views are also great of the harbour, it's not a bad location - but would be recommended you hire a car if staying here.

It was not very clear that these residences are scattered along the side of a steep hill, our room was in the third building which meant we had to walk up a very steep incline every time we wanted to get back to our room. The property should advertise this better because if someone has an injury or disability that hill is going to be troublesome. The room was nice, but all the body and hand soaps were completely empty. There was no dish soap we could find to stay on top of dishes. There was hair in the shower from a previous guest. The blankets on the bed were honestly not warm or comfortable. The TV did not work properly, Netflix was buggy so we only had old 50's TV shows to watch. All these little details definitely add up and made for an average stay. As we were getting ready to check out, I contacted reception with more than 1 hour's notice to arrange for a car to come up the hill to help us bring our luggage down to reception to check out - they never showed up, we waited in the carpark for 10 minutes and ended up taking the luggage down the hill ourselves.

Tout était très bien

Rien

Very modern and clean room. Excellent location in Simpson Bay

Checkin was slow; bed linen was poor quality