Apartment Stella Chalet A-20-A-0 vs Similar Hotels

Some rooms were described as very old and outdated, leading to a lower score.

Rooms described as clean and satisfactory with daily housekeeping; no major complaints about room condition.

The hotel was noted for being clean, but issues with the smoking areas impacted the overall cleanliness perception.

Consistently praised across multiple reviews: rooms, pools and the resort described as very clean.

The hotel is well-located near the sea, which was a positive aspect mentioned in several reviews.

Strong positive mentions: prime beachfront access, easy access to the sea and a great snorkeling spot.

The staff were friendly and helpful throughout the stay, providing good service.

Mixed: several staff members (e.g., Marina, assistant manager, CEO) are repeatedly praised as helpful, but there are notable negatives — rude/annoying front-office sales behavior and an allegation of a receptionist soliciting USD 100 for early check-in.

The food received generally positive reviews, especially in the context of the large number of guests.

Generally good and varied buffet for many guests and specific praise for the Lebanese restaurant; however complaints include limited variety (e.g., lack of fruit) and buffet closing too early.

The amenities provided were satisfactory and included a heated pool and various services.

Aquapark and multiple pools are highlights (aquapark called best in region), but guests note limited daytime animation, quiet pools with little music, and evening activities stopping early or being paid.

The price seemed too high for the quality of the facilities according to some reviews.

Mixed perception: some guests extended stays and recommend the hotel, but issues like paid evening shows, limited food variety in places and reported solicitation for extra payment reduce perceived value.