14 Eyre Square Lane

The location was fantastic, just off Eyre Square. very clean. Kitchen basic but had enough to be able to cook a breakfast. Loads of bedrooms so can accommodate a large number of guests.

Upstairs shower not working, but downstairs was.

Casa accogliente molto vicina al centro, in una strada tranquilla e silenziosa. Stanze numerose ma non grandi.

Le stanze non hanno un armadio

Great location. Great facilities

Nothing

Great location very friendly will be back

The location was excellent. It was very clean and the staff I met were friendly.

It was expensive, it was smaller than expected and had minimum utensils. The showers broke although it was a very quick response time to get it fixed.

Location is excellent, easy to get to everywhere central in Galway city. Great nightlife very nearby and only a very short 5 min walk to the train station

The bathroom upstairs was ok, needs a bit of an update. There was a damp smell in it.

Nothing

Nothing, depressing!!!

Location

Small for 12 people

Läget. Många sovrum. Välstädat.

Väldigt oljud av varmvattenberedaren tidigt på morgonen, som störde sömnen för dem som bodde i närmaste sovrummet. För lite toapapper. Saknades diskmaskin, diskmedel, diskborste, och annan utrustning i köket.

Great location. Lots of rooms.

Beds too big for small rooms. Couldn’t open door

The place was freezing

This is a fantastic location and incredibly clean!

Very central location

The advert did not specify that there would be no staff in Galway city and they required payment of the security deposit through a text message link. The advert didn't make this clear at all. They refused to send it through booking.com. It seemed cery suspicious. Staff were dismissive, rude and applied pressure, telling me they were closing in 10 minutes and we wouldn't get access to the apartment until we paid through the link. Awful, absent and dodgy "host". Seems like an investment fund property where they've bought the whole street and are trying to manage it remotely. Additionally the external door handle was half detached from the door. Very bad experience.

The location was great. Easy walk to activities and train stay. There were a few maintenance issues (broken toilet seat, clogged shower drain and one bathroom door wouldn’t close) we wanted addressed so we would not be held responsible for and Colin came to fix them.

Having traveled a lot to Galway, we were well aware of the hot water situation. There were 8 of us so we knew we had sinc our showers, there was limited hot water for a short shower and dishes. I bought 2 bath mats to avoid slipping in g to he shower. There was inadequate linens and tp/paper towels for 3 night stay for 8 people. Owning rental property myself, these are essentials so the renter doesn’t have to think about them on holiday. The unit is located next to a restaurant/pub and they empty their glass bottle a few times during late hours.

We were burgled within the first hour of leaving the property after checking in. This was by a man who had a key to just let himself in! He stole 2 of our suitcases with the entire contents in plus our alcohol and other items. He came back twice in the first hour. We did not feel safe, we were a group of women and this totally spoiled our stay. We were promised a call from the owner to discuss our concerns however we were fobbed off time and time again by booking.com and the owners friend, now they are both ignoring my messages. We have had nothing in the way of an explanation, apology or refund despite asking for one. The police are investigating this matter and we await the outcome, however 2 of our party were left with nothing other than what they arrived in as we literally dropped our bags in and went out.AVOID THIS ACCOMMODATION AT ALL COSTS

Brilliant location, very good communication from host, spotless and very spacious great for group stays.

Strangely the property would not give us the check in details until one hour after our agreed check in time as the cleaners were still there. Meant we were waiting outside for over 40 minutes waiting to get in. Also the bathroom drains are very smelly and it's very off-putting and unpleasant in an otherwise very nice house. Otherwise the location is excellent and the beds are really very comfortable! If they could work on these few issues it would improve things a lot.

They said that I have to pay 300 euros deposit, then we will give you the password to the keys. I cannot give up this house because I am standing in front of the door. And if I don't pay the deposit, I'll lose 800 euros. And the cleaner stole my PS5. We forgot the PS5, and after we checked out, I called the customer service and they said that the cleaner didn't find any PS5.

DON’T STAY HERE

Location was brilliant right bang in Eyre Square

The location to all was brilliant

The apartment was down an alley and it was a little scary. There were people shouting at us as we went in.

Amazing location, good customer support

We were a group of 13, and there was not enough hot water for all of us

Excellent location and reasonably priced. Very comfy beds too!

Great location right in the heart of Erye square. Sfadf were very helplful and allowed us to drop our bags off early

Excellent location couldn’t be better, lovely house with hot tub which is just the cherry on top

Cleaners didn’t arrive when they were meant to but once it was brought to attention it was handled swiftly

The location is unbeatable, and the amount of beds is impressive. The living room is nice and spacious with updated appliances. Shower fixtures were modern. Beds were very comfortable

First floor bathroom has mold in the ceiling. Second floor bathroom has a strong smell of cat urine or funky mess. Two bedrooms you can't open the door. Front bunk rooms the bed squeaks so much. Water heater cannot keep up with the amount of guests and is incredibly loud in the front bedrooms.

Very spacious and clean. Great for a group holiday

Location was fantastic, just off Eyre Square and very close to the City Centre. Everything was within walking distance. House was spotless upon our arrival, beds were comfortable for everybody (13 People) It was perfect for a family get away.

N/A

Excellent location and great value

Room are small but is okay for an overnight stay

The keys were easy but none of the codes for the individual bedrooms worked, so we had to call for assistance. They came quickly, which was good.

Well, the house sleeps 14 people, and we had 14 people consisting of 3 families. The sleeping arrangements worked out fine, but the rooms are small so we had to keep luggage in the common area. but the common area is very small, so plan to spend most of your time out of the house!

Great location

I was in room 1 and the door hit the bed when opened.

A good clean set up, made good use of the kitchen as well

Weren't given codes to open the lock boxes for rooms 2-6. Was told someone would be there in 5 minutes. Made another phone call after 10, and was told someone would be there in 20 minutes. Half an hour later someone did show up, to text me the codes. Could've just been sent after the first phone call. A minor frustration

The location is quite central in Galway (close to the station, which is very practical). The price is ok on Irish standards.

We arrived lat in the evening. An earlier call with the host and the self check-in explanations lead us to think that it would not be a problem. When we arrived, the host only left 4 rooms opened so that there was a bed missing to fit out large group (9 people). We did not know whether other guests (for the remaining rooms) were expected. We contacted all the phone numbers, including those marked as "emergency numbers". We reached someone with only one of the numbers. The person told us that he would revert to us "in 5 minutes" and never called back. It's all the more unfortunate as the problem was resolved the next morning, only with the codes from the other secure boxes (that we could have been given the night before, thus). We were compensated (financially) for the incident, but it does not reflect good on our overall experience. Apart from that, the place is ok, but quite small. For example, there are neither enough chairs to fit 9 people, nor dishes for everyone to eat simultaneously. Thus, the place is a better choice for smaller groups (say, up to 6). The cleanliness was also not up to par (e.g. dirty sinks, dust).

Had both oven and microwave. Comfortable bedding. Nice shower

Lack of tea towels and bin bags

Great location. Comfortable, clean. Good price for full house. Saw previous comments and poor heating and hot water but we didnt experience this. House was very warm when we arrived and plenty hot water. Lovely house, albeit small but good value for great location

The double rooms are very very compact, extremely small, fits a bed but no room to move around. Duvet blankets also too light for cold winter months but the heaters in the rooms are good so kept us warm.

Location was perfect. Beds were comfortable. Amenities in kitchen and bathrooms were excellent.

Perfect location, the facilities were great and the staff were very helpful in facilitating an early check-in

The only fault we had was that the house. Was extremely cold when we arrived and it took a long time for it to warm up when we boosted the heating etc.

Great location very clean would diffently book again.

the bathroom not enough hot water

Proximity to downtown

No hot water. Staff were unresponsive. Too expensive for the value

Location. Beds were comfortable.

Not hot water for our entire stay. No one came to fix after text, and emails and phone calls.

Beds and bedrooms were compact and comfy. can’t beat the location

Could have been cleaner — one bed sheets had marks and the sofa area hadn’t been cleaned in a long time

lovely home

shower mold

Location

Floors were dirty, smelled of urine from a window being open in the back of the flat where people had been drinking and smoking. Water left from guest before us in the kitchen . Tv didn’t work. Contacted the host but no answer. Horrible. Nothing described from other guests summed this place. For the money I paid I was significantly underwhelmed with the place and response from the host. Sorry that I booked it.

comfortable, clean, great location and wonderful staff. walked to all the sights we wanted to see. easy entry and departure procedures

difficult to lock the front door….. or we had a hard time figuring it out.

fantastic location

no parking

Very comfortable welcoming place. Will definitely look to stay here again

Was cold at first needed to get the heating on for a period of time

Great value for money and great location

Could have maybe done with a 3rd bathroom or more seating area for the amount of bedrooms

Location was unreal! House was exactly as advertised.

Not enough hot water for everyone

Very central location just off Eyre Square. Nice clean house with comfortable beds.

Everything👍

Some problem with WiFi

Location was great! Very convenient to all attractions!

No hot water this morning and couldn’t work out the timer. Needs mirrors in the rooms. With 9 people staying and only having bathroom mirrors wasn’t very convenient.