The Van Gogh Loft at Selesa Hillhomes

The forest view from the balcony was nice. The unit was clean.

Van Gogh loft is an apartment unit in the Selesa Hill Homes complex. The first disappointment was the general unmaintained / unkempt look of the buildings. The paint on the buildings have faded and discolored. Another unpleasant surprise was the unit was on the 4th floor. Walk up only. No lifts. I received and email a couple of days before the stay giving detail instructions on how to go to the particular block and unit, including the code for the key box (to collect keys). However when I entered the code it did not work. After several tries, I called the phone number given in the aforementioned email. Despite calling several times and also sending WhatsApp message, the person did not respond. He only called back almost 3 hours later. Fortunately, I was able to contact someone else listed on the Booking.com app, and got the correct key code. Was told the keycode was changed and a message had been sent to my Booking.com. I was unaware that Booking.com has a messaging function. Should have been sent to my email or WhatsApp instead. Secondly there was only one air conditioner for the whole duplex apartment and it was just too small (not powerful enough) for the size of the room. We were hot and uncomfortable during the day. Even at night it was warm inside. We were looking forward to soaking in the swimming pool due to the hot spell, but the pool was closed indefinitely for repairs. Not value for money.

Fully furnished and functional

Need to take staircase

everything except room aircon

room aircon to high and i cant really feel it

We loved this cozy little apartment we are overjoyed to get such a good staying place. Every thing was very organized and the apartment was well maintained and fully equipped with all the necessary requirement.

There was a transport issue which is quite stressful. Because if you have a booking to travel to next destination it is not easy to book grab. if they arranged transport to pick and drop it will be a very helpful and stress free.

Clean and comfortable overall. Nice ambient with tasteful decoration. Facilities were complete with kitchen well equipped.

It's only flaw was toilet was upstairs and a bit inconvenient for those who have difficulty with climbing stairs.

The concept of the house is unique. The facilities provided by the host made my stay much more convenient

Nothing

The host is nice and we were welcomed with a little gift and notes. Lovely, nice, and very clean unit with completed facilities provided. And the location is very strategic. Many eateries nearby.

The external look of the building no maintenance is done.

the stairs and toilet .

Clean and nicely designed, host got great taste. Host prepared everything for us, thanks for the welcome note and free gift.

None

Very clean and comfortable.

Nil

I really enjoyed my stay. The room was comfortable and clean, the staff were very friendly and helpful and the location was convenient. Overall, it was a pleasant and relaxing experience

The only downside was the absence of air conditioning, which made the room a little uncomfortable

They provide everything make you feel like even the home. Just the staircase is a killer for the person which not convenient to walk or climb. The bedroom & toilet is at 2nd floors.

Friendly owner, cozy design and very suitable for couple, even for family of 3 as they have 1 Queen, 2 singles bed, so it’s all nice.

They literally pushed out of home. No mercy we are with kids. Didn’t give grace time also

No lift for the house they never mentioned 4 th floor struggle lot. With back pain not even mentioned

The host was very responsive and the whole experience was amazing.

Air-conditioned not working

All

NOTHING SPECIFICC

LOCATION - THE NEIGHBOURHOOD TOO LITTLE LIGHTS - SCARY AND THE WALKWAY UP TO THE UNIT IS DARK AND SCARY. DIRTY TOO. NOT SUITABLE IF TRAVEL WITH KIDS.

to the very detail, it was well thought of. the host is thinking to give us not a place to stay, but an experience. we have really experienced a retreat and we are well taken care of over the weekend.

the coffee expired

The concept of this property theme - Van Gogh and the overall design of this apartment. The Apartment was comfortable and clean. The owner is so friendly and recommend us which nice restaurants to go

overall is good.

At level 4 and yet without lift. Inconvenience especially for old folks to climb.

Exactly the same as photos

At forth floor no lift

I received a small gift from the host with a handwritten letter which totally warm my heart with the excellent interior design of the house

NA

None

We had a pleasant moments during our stay .. Clean and Comfortable Room. Kids enjoyed playing card games . Highly recommended..

The loft is tastefully furnished with all the art work displayed creating a very cozy and comfortable place. It is very clean and the beds are very comfortable. The owner has also thoughtfully included all the necessities during our stay. The check in is a breeze with info provided by the owner. The location is also very close to Bukit Tinggi town and kampung Janda Baik.

Nothing.

Clean and well maintained apartment. Very good customer service.

The unit is very nice, very cosy and comfortable.

Eeverything is good about the place except the taman where it is situated is not maintained, looks like abandon place. And the unit is at the 4th floor, no lift. Quite scary if you go out at night .