Haven of Tranquility Suite - SMDC Shore 3 (MOA) vs Similar Hotels

While some guests found rooms comfortable, issues with maintenance were reported.

Reviews indicated comfort but also mentioned problems like noise and lack of basic amenities.

Spacious rooms with positive mentions of cleanliness and comfort.

One review mentioned cleanliness positively, but a negative review highlighted cleanliness issues.

Some reviews mention cleanliness issues, including missing hygiene kits and air conditioning problems.

Multiple mentions of cleanliness issues, including used tissue found and musty smells.

Many reviews highlighted the great location near the airport and malls.

Guests consistently mentioned the great location near malls and transportation, making it convenient.

Positive mentions about location being near the mall and airport.

Multiple reviews praised the friendly and helpful service from staff.

Most guests praised the staff as friendly and helpful, with several very positive comments.

Significant complaints about poor service, slow response, and inconsistency in service quality.

Positive feedback about food options and breakfast included.

No specific comments on food quality; assumed standard quality for this hotel tier.

Complaints about breakfast services and food choices noted.

Basic amenities were available, and a review specifically mentioned good food selections.

Several complaints about missing amenities, like toiletries and drinking water, impacted the rating.

Amenities mentioned positively, but the absence of towels at the pool noted.

Overall value considered good with discounts mentioned.

Generally perceived as a good value for the price, despite some minor issues.

Perceived as good value, especially with its location.