Cómodo y lujoso apartamento frente a Macroplaza vs Similar Hotels

The apartment had excellent features and views, highly praised.

Many complaints about old furniture, hard mattresses, very flat pillows, broken bed bases and thin walls/noise; some guests still found rooms acceptable, yielding a mixed but only moderately low score.

Overall room quality appreciated, but specific complaints about noise and aging facilities.

While rooms were mostly appreciated, some reviews mentioned issues with room size and comfort.

The apartment was very nice and clean with very good reviews.

Multiple reviews mention dirty rooms, stained/old carpet, humidity/mildew odor, presence of cockroaches and ants — clear cleanliness concerns.

Several reviews noted a strong cleaning product smell and issues with room maintenance.

Some guests noted cleanliness issues such as smell and air conditioning problems.

Excellent location, very convenient for getting around, close to the macro plaza.

Consistently praised as central, convenient and safe ('right in the heart of el centro', 'La ubicación' repeated across many reviews).

Location received consistent positive remarks for being convenient despite noise issues.

Multiple reviews highlighted the excellent location near shops and restaurants.

The host was very prompt with communications and accommodating.

Mixed reports: several guests praise staff attention and helpfulness, though there are notable incidents of reservation errors, slow responses and a few poor interactions. Overall service is often cited positively and is rated higher to reflect the frequent compliments.

Guests praised the attentiveness of the staff and described them as very helpful.

Many reviews praised the attentiveness and friendliness of the staff.

Access to food options nearby at good prices.

Breakfast is inconsistent — described as limited or low quality by several guests, though a few found it a redeeming aspect; coffee is often weak or missing.

Noted lack of included meals and general satisfaction with service.

Restaurant food was generally well-received, but the availability of options was not highlighted.

The department amenities were all excellent, with good facilities.

Frequent issues: pool often unavailable, gym equipment out of order, elevator problems, card-reader door faults and missing in-room amenities (no coffee/water) reported.

Limited amenities mentioned; lacking in-room coffee makers which some guests expected.

Limited amenities noted, particularly regarding coffee-making options in rooms.

Good price for what was offered, easy food access outside.

Not consistently discussed across reviews; assigned the target overall rating while noting occasional reservation/expectation mismatches that affect perceived value.

General satisfaction with pricing highlighted, though lack of breakfast was noted.

Considered a good value, especially for the location and service.