Richmond Park
Richmond Park, Lake Hayes Estate, Queenstown-Lakes District, New Zealand- Park
Compare nearby stays with similar location, guest experience, amenities, and class.
Stunning Mountain Views
Enjoy breathtaking mountain views from the comfort of your room at 12th Avenue Suites.
Modern Amenities
Indulge in modern amenities such as air conditioning, flat-screen TVs, and fully equipped kitchenettes in every unit.
Convenient Location
Situated just a short distance from Queenstown Event Centre and other popular attractions, 12th Avenue Suites offers a convenient base for exploring the area.
Book now to experience luxury and convenience at 12th Avenue Suites in Queenstown!
Check-in from
03:00 PM
Check-out by
10:00 AM
Parking
FREE
Children
Not allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults
Beds
Queen bed (151-180 cm wide)
Room details
28 sqm
Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Queen bed (151-180 cm wide)
Room details
43 sqm
Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
32 sqm
Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
32 sqm
Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
35 sqm
Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Queen bed (151-180 cm wide)
Room details
28 sqm
Mountain View
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Queen bed (151-180 cm wide)
Room details
43 sqm
Mountain View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Modern and beautiful views . Great kitchen, laundry is awesome and free
Too far out of Queenstown. I didn’t realize when I booked. No staff around when I lost my key
The location is fantastic, everyone has been so welcoming!
Nothing!!
The Suite was lovely, comfy and clean
Swipe card for entry was a little difficult to use
Great location away from the hustle and bustle - corner store basically next door and close by walking trails.
Nothing
Clean and cozy, with everything you need to make your stay comfortable. One of the best places we stayed
None
Small clean and modern.
Access arriving in dark was not easy.
It was a beautiful room to stay in!
Nothing
Modern and clean - close to airport
Guests are treated the same whether they are staying for a night or 6 (like us). For example there was no restocking of tea,milk or toiletries. Pillows were very uncomfortable - we had to buy our own.
Amazing place just for 2 people! In a great spot in Queenstown also.
Everything! It’s a good little apartment. Was good that there was a complementary laundry room!
Beds was a little hard but was ok
Divine view, every small detail thought about from the first communication to the last as well as accessories in the room (all you need - kitchen and bathroom) as well as a personalised welcome - highly rate!
Nothing!
The suites are convenient for Lake Hayes Estate and Lower Shotover and are generally clean and well appointed. There is a Night and Day store and a decent cafe/restaurant/bar Franks within 50yrds.
I stay here quite regularly and have often found it a little chilly in the winter months but on this occasion the apartment was Baltic and the heat pump was not working at all. I called to complain and Harcourts came very swiftly and provided an electric fan heater advising that there was a problem with the heating for the whole building. That improved matters considerably but there needs to be a longer term solution - perhaps the rooms should all have panel heaters installed as this seemed just to be a deterioration of a long-term challenge.
新しくとてもきれいで、殆ど全てが揃っている。スタッフも親切。 かなり快適でした。
1日目は、快適だったが、隣とコネクティングドアになって繋がっているため、2日目は隣の宿泊客の音が聞こえて少しうるさかった。 主人にとってベッドが柔らかすぎて腰が痛くなったようです。 フライパンだけが、コーティングが少し剥がれた感じで使うのは躊躇した。
This near new apartment was so beautiful in a quiet part of the greater Queenstown area Comfortable and extremely clean. Loved the king size bed and facilities which were well stocked. Staff was quick to respond and friendly.
Nothing we didn’t like. This location suited us perfectly.
Everything was fantastic. We have parents in the retirement village next door, so this was ideal, nice and close.
The hall lights went off very quickly, which made it hart when you weren’t sure where you were going.
Super modern, super clean, very convenient. Staff was very friendly and helpful as well. Amenities were all very good and sufficient.
Isolation from neighbors could be improved but that’s all.
Great location. Very comfortable. All the amenities you need.Great to have cooking and laundry facilities, coffee machine.Comfortable large bed.
Shower pressure poor. Spring loaded heavy door into bathroom seemed more like an external door and became quite tiresome to go in and out of.
The location is good, not far to Queenstown airport and to Queenstown and Arrowtown. It is also a quiet vicinity close to convenience shop and a really nice cafe-restaurant.
Nothing.
Beautifully presented & comfortable & perfect location
Very nice location with beautiful views
Far from town but that’s okay
The privacy and location allows you to escape the hustle of Queenstown itself and relax in the mountains
Nil issues
很美的房間。機能齊全,甚至有附洗碗機。
Big, clean, cosy, great view of surrounding, nice kitchenette.
bathroom cold, good if the bathroom door has a stopper
Nice and modern, all the essentials for a good trip
Very modern and clean
Slightly odd being part of a hospital
Clean and secure, modern as new unit.close to local shop and restaurant. Easy Parking. Some failings but happy to recommend and use again.
Poor quality of the bed mattress and linen covers. Constant running of the A/ C fan was annoying.The controller did not seem to have any effect on the speed or off functions. Unable to comment of staff as did not meet or see any.
Spacious and well equipped
N/A
Very clean, comfortable and visually attractive. Nice to have the coffee pod machine there too. Lovely the aircon was on, and heated towel rail too when we arrived. Overall a very pleasant stay with a nice restaurant just down the road.
The dividing door was not sound proof.
So close to every town
The View was spectacular
Probably not knowing the laundry / Bin room was seperate to the rest of the apartment
Nice, modern and clean
Great view Great facilities
N/a
Was great to be a little bit out of the city and easy to get to when we wanted to. The room was lovely and roomy and great to have access to a laundry.
No staff on site. The only way to communicate was through the app. Only pod coffee - no granulated.
Perfectly located just outside of Queenstown, this studio with modern amenities and extremely comfortable bed. Seamless entry via contactless key pick up. Free washer and dryer in the laundry was a much welcomed surprise
That we didn’t stay longer.
The quality of the studio was great and the area was quiet, excpet on high traffic times getting back to main road
Getting the keys was a bit confusing as we had not received the box code prior to arrival. We ended up ringing the agents number on a managment board at the front of the complex. It would have been nice to have a separate sitting area to the sleeping given the price. Plus a bit too far out of town.
The property was clean, beautifully presented and had everything we needed for the week.
One of the window furnishings was not operational (they are working to get this rectified). It would have just added to the beautiful views.
Nagyon panorámás helyen volt, lenyűgöző Új-Zélandi kilátással. Kis bolt, kávézó, étkezési lehetőség a szállás mellett. Szuper hely.
Nem volt negatívum.
Lovely house located in the Lower Shotover estate and very convenient for the health campus at Eleventh Avenue. Outdoor hot-tub, well-equipped kitchen and laundry facilities, clean and off-street parking space available.
There was nothing to dislike.
Suite was exceptional. Quiet which was exactly what we wanted. Quality of the furnishings very high quality. If you didn't have transport the suites may be too far out of town.
Good location and facilities nearby, clean and spacious
Lighting was poor
Large rooms Clean Great if you or family needing Healthcare at Southern Cross Car Park
Would need own transport
Netflix
Nice Location, beautiful neighborhood. Apartment was very clean and felt safe!
There is no washing machine in the apartment, only a laundry room which we were unable to use as it was always occupied.
Great location for the purposes of my trip.
everything was fine.
Location and quality of fitout
Air conditioning was not quite right
這是我這趟紐西蘭之旅中住過最舒服的一間! 房間裝潢現代俐落,備品與廚房設備非常完整,適合喜歡下廚的旅人。洗衣房就在對面,洗衣服非常方便。 位於郊區安靜環境,適合自駕旅客,遠離鬧區的擁擠與停車困擾。
全室防火門重量較沉,進出需要點力氣;房價在當地算中高價位。
Fantastic location to stay for the Ayrburn Classic. Clean, comfortable and stylishly decorated. A very enjoyable stay. Good food and drinks available within walking distance.
Nothing
Loved our unit, it was spotless, recommend this to anyone.
Only problem was that we had climb outside stairs it was dangerous for mature ages. If you wanted to take your suitcase up to your unit, they path to the stairs was very narrow this hard to wheel a suitcase to the stairs. There was no given information that there was an inside lift. Even some other customers told us, who were next door to us, said she had to hold her husbands arms as she felt unsafe..
De ligging, schoon, rustig, nieuw.
Geen daglicht in de badkamer
By far the best accomodation we've had so far in NZ. New and modern, with stylish decor and modern gadgets. Very comfortable
The ONLY consideration is perhaps the distance from town. If you have a car it's about 20 to 25 minutes drive. However it is close to the Wine Valley and Shotover activities. But it is a beautiful drive into town, so was not a problem for us.
Very peaceful
I was a,little surprised at how far out of town it was but that was my fault for not looking carefully enough at the details
Modern amenities and quiet location
No outdoor space and far away from Queenstown
Location was good for us
This was an amazing property, the decor was beautiful and really felt like home, thank you.
Nothing it was beautiful.
We loved our stay! The suite was tastefully decorated and very clean! It was wonderful to have laundry facilities during our 6 week week New Zealand road trip.
Modern, clean & comfortable suite with full laundry access. Sooo very grateful for the immediate response n support from the manager on arrival
Bar fridge kept defrosting when adjusting the temperature so it didn't freeze everything Disappointed the coffee n tea weren't replaced daily or additional supplies provided on arrival (accepting we stayed over the weekend)
Room was well equipped and very clean, views of the mountains were unreal, and the accomodation was spacious.
Very clean and tidy
Everything! The suite was very elegant and nice! 😍 would absolutely go there again
Nothing we loved everything
the room was big, very clean and modern
The accommodation was situated on the upper floor of a building with various medical businesses on the ground floor, and the building was inside a larger complex with other medical facilities so there was barely any foot traffic, and the entire building was very quiet. The room itself was very clean and had a great view of the mountain. Adjustable aircon/heater was great also. Really enjoyed our stay here. A few minutes drive away from the accommodation, there is a large shopping area with supermarket handy.
The location of this accommodation was close to the airport but can take a while to get into Queenstown CBD due to traffic on Frankston-Ladies Mile Highway (lots of constructions on this road) - although this is not a negative on the accommodation.
Lovely & quiet, Location was good. Dairy just down the road easy walk. Pub down the street does lunch & dinner. The bed & couch was comfortable. Well equipped kitchen & medium size fridge freezer, had coffee machine. Good size bathroom. Had dedicated parking space if you have a car. WiFi was good. USB charging port in most power plugs.
A bit of maintenance needed. Shower adjusting pole not secured properly. We notified them on the first day & in 3 days it did not get attended to. It is not a large studio unit. I think it is very unfair to take the total amount of the accommodation out 2 months before stay & then on top of that they take another $150 dollars out as well on check in date. I do not see the need to do this as they have our credit card details. I would not stay with Harcourts Holiday Homes.
We loved the views from our suite and the facilities were amazing (free laundry was a life saver), the location is very convenient, it was close to a woolworths and many restaurants, while being far enough out of Queenstown to not feel crowded. An amazing location to stay at!!
Our only complaint was that the rooms are not very insulated, we could clearly hear the conversations of the people next door.
The layout.
Nothing other than a cooking hobby not working. Resolved though.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9.63/10Reviewers noted several mentions of cleanliness, describing the spaces as immaculate and clean.
Service
8.6/10Some guests experienced difficulty in contacting staff and were unhappy with keycard procedures.
Location
9.14/10While some found it a bit remote, others appreciated the quietness and access to amenities.
Room Quality
9.59/10Many reviews praised the quality and comfort of the rooms, noting them as well-equipped and spacious.
Amenities
9.62/10Amenities such as laundry facilities and a coffee machine received positive feedback.
Value for Money
9.08/10Overall satisfaction suggests good value, though some concerns about location slightly impacted this score.
Food and Beverage
9.13/10This category was not explicitly mentioned but facilities were satisfactory for standard offerings.
Overall Experience
9.6/10Several positive remarks, with guests stating they would highly recommend the hotel despite minor issues.