Aito Igloo & Spa Resort

Great escape outside of Rovaniemi, good spa facilities, aurora huts were as advertised

Salt beds weren’t heated, hot pool water wasn’t very warm

INCREÍBLE, sin duda alguna regresaría con mi familia, el servicio fue excelente!! desde que llegamos al aeropuerto el chofer Ruslan fue muy puntual, amable y servicial, en el restaurante la comida es deliciosa y los meseros son increíbles ellos están al pendiente de ti todo el tiempo e identifican tus gustos así que siempre tienen un detalle cada vez que regresas, respecto al equipo de recepción como: Anneqa, Sonali, Aida, Diego, Bibek, son chicos muy atentos, nos ayudaron muchísimo con todas nuestras reservaciones, actividades, necesidades, etc. la verdad el equipo AITO, superó todas nuestras expectativas, las instalaciones del hotel están limpias, en excelentes condiciones, realmente es muy bonito, por las noches hay un silencio especial que en pocos lugares lo encuentras hoy en día y el cielo estrellado junto con las auroras boreales nos hicieron llorar de alegría, por último nosotras hicimos el bote sauna y también 10/10 el conductor Juan fue muy amable, puntual y además de ayudarnos a tomarnos fotos nos ofreció café, te, galletas, etc. Realmente nos sentimos muy seguras durante la actividad. Si vienes a Rovaniemi en Aito lo encontrarás todo!, servicio de traslado, auroras boreales, spa completo!, actividades acuáticas, renos, comida deliciosa y gente maravillosa! ❤️❤️❤️

Tener que irnos, realmente no queríamos que se acabaran las vacaciones

Alles einfach perfekt! Die Lage ist ein Traum, obwohl in der Aurora App die Chancen ab dem Tag für Nordlichter nicht so hoch waren, konnte man sie sowohl am Himmel sehr stark leuchten sehen und auch im See gespiegelt. Traumhaft schön! Und das ganze Team ist super hilfsbereit und zuvorkommend. In dem Restaurant wird vom ersten Tag an gemerkt, welchenKaffee man gerne trinkt. Mit Somali und Bibek kann man einen wunderschönen Rentier Spaziergang unternehmen und der Fahrer für den Transport zum Flughafen oder Santa Claus Village unterhält seine Göste super während der Fahrt und erzählt interessantes über die Gegend. Alles perfekt!!!

Die Unterkunft ist eigentlich schon aber wird mit viel unpassendem Kitsch überfüllt (künstliche Bäume mit weissen Blüten, Robbenfelle an der Wand, Perücken mit Hüten welche nicht zu Finnland gehören). Das Ressort wäre traumhaft an einem See im Wald gelegen.

Viel unpassender Kitsch, nicht zu Finnland passend. Deko eher zu einem asiatischen Ressort passend. Es wird als 5 Stern angepriesen, entspricht aber max einem 2 Stern Hotel . Kleine Zimmer, Fenster lassen sich nicht öffnen. Kein Duschvorhang vorhanden, das ganze Bad wird beim Duschen nass. Asiatische Nudelsuppe auf dem Zimmer ist unnötig. Plüschteddy auf dem Bett ist unnötig Deko und könnte für mehr als 20 Euro gekauft werden. Teure Minibar. Eingesperre Rentiere mit Halfter und langem Seil ist nicht Tiergerecht. Rentiere laufe sowieso frei durch die Lodge, da müssen keine zusätzlichen Rentiere in kleinem Gehege eingesperrt werden. Zum Frühstück gab es eine Schüssel grünen Salat und die möglchkeit aus 4 weiteren Beilagen etwas auszusuchen. Diese wären zum Mittagessen passend gewesen aber nicht zum Frühstück. Zum Abendessen gab es wenig Auswahl. Die bestellten Penne Bolognaise waren angebrannt. Personal war unausgebildet und inkompetent. Spa Bereich klein und entspricht nicht den angegebenen angaben. Sauna undicht, Dampfbad extrem müffelig, nicht zu empfehlen.

We stayed for 3 nights in late August , hardly anyone there. However a very enjoyable time there with breakfast, spa, sauna , pool and Himalayan rock salt beds , bikes, canoe all included . Set in a beautiful pine forest and lake . Enjoyed the spa & sauna every day which was prepared for us each day. A special mention for Dipendra our waiter who was very amenable to satisfy our requests for additional items not on the menu.

Nothing really.

Bra, finn plass god mat

Das Personal ist super und erfüllt einem jeden Wunsch. Es gibt viele Möglichkeiten, man darf sich kostenlos Boote ausleihen und die Rentiere sind sehr süß auf dem Gelände. Das Schlafen im Baumhaus war ein besonderes Erlebnis.

Tree house is a great experience. Breakfast is good and generous. People of the restaurant are wonderful. Aneeqa of the reception was great. She did her best to accommodate us kindly and pleasantly and to give us a good welcome feeling all along our stay. Thank you Aneeqa.

The standard room. The distance to everywhere

Lugnt

Prostředí , nádherná příroda , wellness a ochotný personál

I really enjoyed the Aurora Grill bar & dinner, with live fire, grilled food and drinks. Also The Traditional Finnish Sauna was super good in the Spa.

L'accueil, le personnel parfaitement à l'écoute et aux petits soins Un grand merci à Maria de la réception, Wendy des excursions, deependra et janaka du restaurant ! Qui ont contribué à la magie de notre lune de miel

Wonderful experience. The tree house were beautiful, clean and very comfortable, with amazing views of the surrounding nature. The staff were friendly and helpful, and everything felt peaceful and well organized. A perfect place to relax and enjoy Lapland.

Best hotel in Rovaniemi! no doubt. The breakfast was really good, staff were super friendly and helpful, their attitude made the whole stay feel very special. I honestly felt well taken care of and valued as a guest!

Aito Resort is honestly the best hotel in Rovaniemi, no question. The place is beautiful and everything feels so well taken care of. The igloos are cozy and special, the spa is a perfect bonus, and the whole atmosphere makes you feel like you are really in Lapland. I would absolutely come back again.

Nice place around nature! We would like to visit again when it's the season for auroras. 環境非常清幽的地方，很適合想要找一個清淨處度假的人！房間很舒服，員工也很友善，吃早餐的時候竟然現場有人在演奏，還蠻享受的 這次很可惜來的時候不是極光的季節，看介紹說這是一個很適合看極光的地點， 但至少白天的時候陽光灑下來湖畔還是很美，希望我們下次可以再挑一次在有極光的時候來住

It's slightly far from city center, but anyway we were also really able to walk into forests to enjoy the nature and silence. 住的地方離市區稍微遠一點，但是真的是可以走進大自然裡面的感覺

I had a wonderful stay at this hotel. The room was clean, comfortable, and well-equipped. The staff were friendly and always ready to help. The location was convenient and easy to access. Overall, it was a very pleasant experience and I would happily stay here again.

So beautiful and relaxing place to stay. The scenery is stunning, the surroundings are peaceful, and the atmosphere is perfect for unwinding. The facilities are clean, comfortable, and well maintained, which made the whole stay feel very pleasant and effortless. The spa was one of the highlights of the experience. It was calm, cozy, and very comfortable, creating the perfect environment to relax both body and mind. Overall, Aito Igloo & Spa Resort is a wonderful getaway for anyone who wants to enjoy beautiful nature, quality facilities, and a truly relaxing spa experience. Highly recommended.

My stay at this hotel was excellent. The room was tidy, cozy, and very comfortable. The service was professional and welcoming throughout my visit. I enjoyed the peaceful atmosphere and good facilities. I would definitely recommend this hotel to others.

The hotel offers an exceptional experience with its elegant design and welcoming atmosphere. The rooms are spacious, clean, and equipped with modern amenities for maximum comfort. Staff members are friendly, attentive, and always ready to assist guests. The location is convenient, providing easy access to nearby attractions and transport. Overall, it is an excellent choice for a relaxing and enjoyable stay.

Ich fande den Spa Bereich sehr schön und die Rentiere vor Ort waren sehr niedlich! Die Aussicht aus dem Baumhaus Zimmer war ein einmaliges Erlebnis!! Außerdem wurden mehrere Aktivitäten angeboten (zb.Schneemobil fahren)

Staff super friendly

None

The hotel provides a very comfortable and enjoyable stay for guests. The rooms are clean, spacious, and well-equipped with modern facilities. The staff are friendly, helpful, and ensure excellent service throughout the stay. Its location is convenient and close to many attractions. Overall, it offers a very good experience and great value for money.

Le petit déjeuner était délicieux, la chambre était luxueuse, propre et très calme. Depuis la fenêtre, on pouvait admirer le magnifique lac et les rennes. Le spa thermal était vraiment très relaxant. Je recommande absolument cet hôtel, 100 sur 100

Location, location, location

The food and the accommodation itself was very ordinary.

amazing experience

nothing to complain. price is high but the place is amazing.

El spa

El restaurante es caro

Le cadre calme / nature / lac gelé Équipements : spa / chambre vue sur le lac / restaurants ( personnel agréable et nourriture excellente)

Prix trop élevé Amélioration de la communication du personnel

First of all, the staff were amazing and ensured I had a perfect stay. I preferred the igloo for my stay and it was a great choice indeed. Even though the toilet is a compost one, the room was quite comfortable. The view was amazing too. The main facilities are close enough to enjoy the spa, sauna and pool. The breakfast was quite good with varying options of cheese, meat and fish jams, which I loved. The restaurants are also serving a many with great options for dinner, all was very tasty. I didn’t rent a car, so it can be kinda challenging to reach the resort if you do not book a free shuttle, which is another convenient service they provide.

Die Lage ist super, die Mitarbeiter sind sehr freundlich, der Shuttle Service ist sehr gut um nach Rovaniemi und ins Santa Claus Village zu kommen. Die angebotenen Touren waren auch sehr gut. Spa Bereich ist gut um zu entspannen.

Entgegen der Ankündigung, dass man im Falle von Polarlichtern die ganze Nacht durch informiert wird, geschieht das scheinbar nur zu Bürozeiten bis 22 Uhr. Das Badezimmer wurde während des ganzen Aufenthalts von 6 Tagen kein einziges Mal geputzt. Die Preise im Restaurant sind im obersten zumutbaren Bereich, aber das Essen ist gut.

Our honeymoon at Aitoo Igloo & Spa Resort was simply incredible. The staff were truly dear, making every effort to ensure our stay was perfect. They embraced our special moment and made us feel honored to have chosen them. From complimentary desserts to a wonderful sauna experience, every detail was impeccable. The igloo was warm and cozy by the lakeside, and the team embodied everything you’d expect from Finnish hospitality. We can’t recommend them enough to everyone! The breakfast was fantastic—we ate incredibly well! The staff went above and beyond, even arranging activities for us when many places had stopped due to melted snow. They found other farms so we could enjoy a husky ride. Truly, they were incredibly kind, attentive, and such wonderful partners in making our honeymoon special.

Le lieu éloigné de la ville était intéressant, calme et tranquille. Le restaurant était très agréable, le buffet du petit déjeuner était varié, le repas du soir, burger et bière étaient excellents! L'accès au spa était compris dans notre séjour.

Il était prévu selon la réservation de profiter d'un logement dans les arbres. A la place nous avons reçu un logement dans l'hôtel. L'annonce et les photos sur booking sont trompeurs! Faites bien attention au moment de la réservation si vous souhaitez séjourner dans les arbres!! La piscine du spa était fraiche.

È un posto magico, ogni cosa è dove dovrebbe essere!!!

Niente

The staff!!! Such lovely peoole and special shout out to Daan, Maite, and George!! Also the spa - 10/10!!!

Lack of food options

Abbiamo alloggiato nell' igloo, atmosfera pazzesca. Il clima eccellente.

L'unica pecca è che nell igloo non puoi fare la doccia per questioni di spazi non è presente

Gorgeous property in an unbelievable location. Luxury off the beaten path. We went in February and the entire area is a winter wonderland. Great staff, good choice of activities, and decent onsite restaurants. The husky sled ride, reindeer sled ride, and the aurora photography tour are all must do’s. The husky self drive ride was my favorite. The included breakfast was very good and we had dinner at the main restaurant (Wildwoods) which also good. We stayed in the tree house which was very nice. The sauna and dip in the frozen lake was quite the experience - highly recommended! The staff is an eclectic mix of people from around the world and they are professional, courteous, and provide great service. Truly an experience for the bucket list.

One area we felt could improve was the casual bar/restaurant (Aurora Grill). Both times we went there we felt it was understaffed and the one person who was there could have provided better service. Took him forever to bring the menu to us, then to take the order, and then to serve us. Also the cocktails could definitely use more spirits … the pour was way too light. We were also quite surprised that there was no shuttle pickup from the Rovaniemi train station at all and not even a shuttle pickup or drop off from the city center to coincide with the arrival and departure times of the train from Helsinki (the Santa Express) that I imagine a fair amount of visitors arrive on. When we got in, we were in no hurry so we took the 20 minute walk to town and killed an hour eating breakfast at an excellent coffee shop at the pickup point, but for the return journey we just called a cab to avoid leaving at 6:00am for a 9:20 train departure time.

Le personnel très aimable

Il n y a aucun rangement dans les chambres ce qui est vraiment dérangeant vu les vêtements d hiver

Kuzey ışıklarını hemen otelin önünden izlemek güzeldi. Ayrıca kahvaltı ve spa’sı da baya iyiydi.

Odalar çok küçüktü.

Ottimo resort immerso nel verde e nella natura , davanti a un magnifico lago , tutto al meglio dallo staff alla camera, bagno ,SPA cena e colazione ottima , per un meraviglioso relax , super consigliato , ci ritorneremo volentieri

niente..

ロバニエミ市内でのアクティビティには行きにくいと思っていましたが、施設から予約することもできました。 なにより施設は素晴らしく、ある朝施設を見学するためのバスがいたりしました。 晩御飯を心配しましたが、施設のレストランはロバニエミ市内と変わらない値段のアラカルトが提供されていて、しかもすごく美味しかったです。市内で行くべきレストラン以上の美味しさでした。 景色は良いし、スタッフはアクティビティへの相談をすごく一生懸命に考えてくれました。 フィンランドが好きになり、また行きたいと思う旅行になりました。

この施設のオーロラツアーは３時間です。オーロラを追いかけて８時間くらいスウェーデンまで走ってくれるツアーは、ピックアップ場所が市内に限られていて、このは入っていません。行きはシァトルバスで市内まで行けますが、自力で夜中に帰ってくることは難しく課題です。

Middagen på resturangen ej prisvärt kallmatoch smaklös

Beautiful Location Amazing Views Fantastic Spa facilities Excellent value for money

The steam room was cold Certain areas could do with being cleaned as contained a lot of rubbish daily - fire pit Check-in process was a little slow and drawn out.

Location was great for aurora lights! We stayed in the igloo room which had a great view of the sky, the bluetooth sound system inside the room was great and the breakfast included was very yummy :)

Pas d'eau chaude avant 9h du matin

オーロラを見るにはおすすめの宿です。今回はオーロラは見れませんでしたが、スパがあったので時間を潰せました。雪景色も綺麗でゆっくり出来ました。

値段はお高めです。

Beautiful location and views Lovely spa facilities

Rooms are small - nowhere to put clothes Shower completely open in the bathroom- whole bathroom ends up wet after every shower Rowdy people in spa - staff dont really encourage others to keep the quiet Whilst staff were all friendly, many seem to be knew to the hotel and were not knowledgeable on certain basics

立地

値段が高い

Le spa est l’environnement en général est top

La taille de la chambre est vraiment petite. Le petit déjeuner est moyen pour le standing de l’hôtel

Location Freundlichkeit Sauberkeit Bar Baumhaus Husky tour Essen

Überhöhte Hotelpreise bei geringer Leistung ungelernete Saisonkräfte nett bemüht dennoch unprofessionell Chaos an der Rezeption Spa treatment nicht zu empfehlen 1 wurde 5min vorher abgesagt 2 und 3 waren zu kurz die Pflegeprodukte nicht hochwertig Marke sence preisleistung ungenügend Seeblickzimmer nicht für mehr als 2 Nächte Fenster kann nicht geöffnet werden keine Ablage kein Schrank

Location

The lack of communication about Spa bookings and size of spa facility for all the people who used the facilities at the same time time. Our Igloo was not throughly cleaned prior to arrival and felt that was disappointing considering how much it cost per night.

Tutto, assolutamente fantastico

Son emplacement - la gentillesse du personnel - la. Il dit le lac

Rien

Nice and secluded, the amenities are great

Tout était parfait ! L’accueil est chaleureux, les navettes sont un vrai point positif et le cadre est magnifique ! Quant au spa et au sauna, c’était génial de pouvoir se baigner en admirant le paysage ! Ma compagne et moi avons passé un super séjour.

Le petit bémol serait la taille des chambres (un peu petites surtout quand on a des vêtements chauds à étendre un peu partout et l’absence de penderie.

The location is amazing, seemingly in the middle of nowhere with a lake front position. Travelling in winter meant we could walk out on to the ice. The room we had was comfortable and clean. The bed was a good size and we slept well and everything was well maintained. Staff were friendly and helpful too. Especially Kate who ran both the tours we went on. The food we had was nice but eating in the restaurant was a little pricey. The resorts’ reindeer are cute.

The thermal pool in the spa felt like it could be a little better.

Die Lage des Resprts ist wirklich toll. Relativ nah an Rovaniemi befindet man sich doch mitten in der Natur und kann die Ruhe und Weite Lapplands genießen. Unser Zimmer war sauber und gemütlich.

Die Nutzung des Spa-Bereichs auf 2h-Slots zu limitieren wirkte auf uns völlig unverhältnismäßig, da das Resort nicht besonders voll war zum Zeitpunkt unseres Aufenthalts. Noch dazu waren die Slots nicht auf die Essenszeiten abgestimmt. Das hat für uns die Tagesplanung unnötig kompliziert gestaltet. Auch haben wir erst nach der Buchung mitgeteilt bekommen, dass unser Sohn den Spa-Bereich nicht nutzen darf. Das Personal war grundsätzlich freundlich, aber insgesamt hat sich bei uns der Eindruck durchgesetzt, dass wir mit Fragen und Anliegen eher stören. Restaurant und Bar rufen gesalzene Preise aus und schmücken sich mit dem Label „Fine Dining“. Diesem Begriff wird man weder in Sachen Qualität noch Service (!) gerecht.

Das Hotel ist schön abseits gelegen am See, die Mitarbeiter sind freundlich und hilfsbereit.

Trocken-Toilette im Iglu ohne Tür, sehr teure Aktivitäten, teure und schlechte Gastronomie, Spa-Bereich nur 2 Stunden nutzbar

O alojamento era espetacular, um verdadeiro conto de fadas. Também muito cómodo, comodidades incriveis e perfeitas, muita coisa para fazer. Staff super simpático a atencioso. É incrivel ser possivel ter tantas experiências num só local (sauna finlandesa, contacto com as renas, spa, restaurante com fogueira no meio, auroras bureais, etc). Recomendo 10/10. Também é um super plus os transfers estarem incluidos.

The location is magical

The location is the best thing and the “worst” thing at the same time because it is very far and táxis from/to there are very expensive. Nevertheless is the concept, so it remains excellent same time. My only little initial disappointment was only the fact that I believed that everyone had a tree house or igloo, but then I had only a Cabin, but nevertheless it was beautiful and just close to the SPA and reception and it was great indeed!

Location is amazing (we even saw the Norden lights) There are lots of activities available (extremely expensive but available) Facilities are quite new and with good design Staff is really helpful and always trying to make your stay as pleasant as possible (they make a huge positive point). Transfers to the city, airport and santa village are regular, super useful and make a lot of a positive difference Food is good and you get a sense of everything being at arms reach as the restaurant is right next to the main building Overall we liked the resort a lot, it is just too expensive for the experience

Value for money is definitely the biggest flaw. Rooms are extremely expensive, small and do not match a 5 star hotel (although the price even surpasses it) So the price does not translate into the experience at all. The room was full of merchandize to sell, even toys on top of the bed (which you would assume are an offer) have a price tag... not what you would expect of a deluxe resort with a small room. Booking.com description had some errors where it stated some perks, like kids being able to use the jacuzzi that later came not to be true. The rooms are quite small and normal for a 3 star hotel, definitely not for the amount we paid The fact that kids cannot use the pool is a killer for kids experience as they see grown ups in the SPA and keep asking why cant they use it.

Meget lidt værdi for pengene. Personalet var ikke hjælpsomme og skabte generelt en dårlig atmosfære, hvor man ikke følte sig velkommen.

Sehr schöne einsame Lage. Wer Ruhe sucht ist dort richtig aufgehoben

Die Restaurants waren nicht so gut wie versprochen

Die Lage war einzigartig! Einrichtung war spitze. Die Aussicht vom Glasiglu perfekt. Das Essen war auch sehr gut. Der Lachs am Abend der Beste den wir jemals gegessen haben. Generell war die gesamte Anlage sehr sehr schön!

Die Sauna war leider sehr kühl - ca. 55° (vielleicht nur an diesem Tag). Ansonsten aber toller Wellnessbereich! Im Glasiglu ist es natürlich sehr eng, das war bekannt (leider keine Dusche oder großes Waschbecken)

Beautiful, quiet resort out on its own so great scenery and the chance to see the Northern Lights from your room. The outside jacuzzis are amazing. The food and room service is very tasty but quite small portions for the price. I would highly recommend the snowmobile activity - Wendy was amazing! All communication with reception is through WhatsApp which is extremely easy and they reply fast. The staff are friendly. Great vibes in the snack bar with an open fire to toast marshmallows. It is worthwhile to stay one night in an igloo- truly once in a lifetime experience.

The property is lovely and has many 5 star traits. If the menus included a selection of sides in the Wildwoods restaurant I think it would supplement the smaller main courses better.

Il resort e' pulitissimo, e molto ben organizzato, non ti devi preoccupare di niente, semplicemente essendo altissima stagione le escursioni e' meglio organizzarle prima di partire. l' aurora boreale e' visibile dal lago senza ricerche estreme di tutta la notte ( se ami il relax) Il prezzo che si paga e' perfettamente rapportato a quello che ti offrono senza mai dimenticate che ti trovi sopra il circolo polare artico. e' comodamente servito a Uber.

non saprei.