Sugar Marina Resort - LAGOON - Villas, Naiyang Beach

The staff were quick to check us in and offered to escort us to our room taking our suitcases for us. The room was gorgeous with a view of the pool which was huge. She also took the time to explain breakfast times and other avaliable amenities. They have cute little robes and flip flops and beachtowels avaliable too for exta comfort

The hotel is a convenient location to Phuket airport, only 5 minutes away and they offer a shuttle bus to both the airport and local beaches. The bathroom shower has fantastic pressure and the beds are comfortable with crisp sheets. The pool is good although the water looked a bit cloudy during our brief stay. Floating breakfast was delivered on time, a nice selection of fresh food. A great family owned thai food place is located outside the entry to the hotel, simple and clean but delicious food.Overall our stay was great & would definitely return especially if you need a night close to the airport.

It’s a new building and not too much around the area as it’s not as developed as the southern parts of the island however the hotel feels like a tiny home stay

My 3-night stay at Sugar Marina Resort Lagoon was nothing less than amazing! I stayed in a villa with pool access and a jacuzzi, which made the experience so relaxing. The customer service and hospitality were outstanding — everyone was warm and welcoming. A special thank you to Pin and Reena for going above and beyond. They kindly translated for me when needed and even helped recover my lost passport during my trip. I am beyond thankful and grateful for their assistance. I would definitely stay here again and highly recommend this resort to anyone visiting Phuket!

Best hotel I’ve stayed at so far. Staff truely amazing, best service! Recommend family non family to visit, suitable for either. I can’t wait to come back and enjoy this place again!

The best hotel near the airport by a long shot!!! Would highly recommend

Staff members were extremely helpful and supportive.

After 22 hours of traveling. We arrived to the hotel which was very beautiful from the moment we pulled up. Also, they are very close to the airport. We were greeted with a wonderful smile and wonderful welcome from Aom and Lego along with complimentary, welcome drinks. They helped us check-in and gave us all the information that we would need. The hotel has a app which was very helpful with scheduling room cleaning and ordering food. Breakfast was amazing. Later on that morning, they were pretty helpful in guiding us with tours around the area. And the easiest way to get around.

Beautiful hotel. Well worth the stay.

Super cool place, great breakfast and nice restaurant. Nice rooms, amazing staff and the most awesome part is the wraparound pool conveniently located right outside the room. Will definitely return.

Super nice and quiet, a bit far out. Modern tv with Netflix etc.

When booking on-line it stated that this hotel provides free shuttle to the airport. This is one of the reasons I booked it. However, upon arrival, they said that is not the case and I had to pay for a taxi to take me to the airport. The gym was unavailable due to maintenance. The breakfast was average. Upon arrival, I received an email from Expedia stating that I had received a free 'mini bar', however, when I showed this to the front desk they said it was an accident as my room was a Superior room. So that is an error from Expedia. There should be some beach umbrellas by the pool for guests who do not have a pool side room. Staff were friendly and helpful.

The room was beautiful and big for me and my family of 6. We were extremely early for the 3pm check in but they accommodated us rather quickly. We ordered a massage to the room, which was phenomenal.

I love the pool, but breakfast was terrible

It was very clean and the staff was great

No shuttle to the airport.

The property was stunning and absolutely value for money spent on it. We stayed here for an overnight stay while travelling from delhi to koh lanta (taking a night pitstop in phuket near the airport). For our purpose, the location of the property was good but not super close to the beach and where there are a lot other restaurants etc. It was overall convenient though with a small grab ride away. The service, staff and everything around the property was amazing. The rooms were slick and clean… super modern. We booked a room with an attached private pool and jacuzzi (Most villas have this feature) and it was do refreshing to have a small waterbody closely attached to our room. Have it a very serene feeling. The highlight of the property was its fitness center and kids activity center. Just amazing with great equipment’s and beautiful kids area. My daughter thoroughly enjoyed in the play area while I explored a nice workout in the small yet amazingly decked gym. The breakfast was overall good but not the best breakfast buffet. Could have been better with better bakery items, more breakfast options… but i guess for the size of the property this was fine. Overall great stay and I would not mind staying here again anytime when the need of the hour is a little luxury but also value.

Great Stay for one night

Amazing short stay. Hotel is close to the airport and offers a boutique relaxing stay in lovely surroundings. Room is beautiful and has direct access to swim up pool and jacuzzi. Staff are very helpful and friendly. Shuttle to airport or beach. Breakfast was tasty and plentiful. An ideal location for a short or longer stay.

Hotel was clean and safe. Strongly recommend

nice pool with jacuzzi, nice coffee

Lovely property and helpful staff. But the hotel room lacked basic toilet amenities and food was major disappointment. Most of the stuff on the breakfast buffet was quite cold and bland. But would definitely come back just for the room.

Great for family

I loved my entire stay here nice and cozy

Easy access, away from the hustle at Patong. Service was outstanding. Rooms were lush, pool beautiful.

Lovely place to stay near to the airport but you wouldn’t know it. Rooms are very comfortable and clean with swimming pool outside your patio doors, They have piped music which is lovely but not at 7:15 am! Only downside but apart from that- excellent

Everyone was great. Thank you so much everyone specially the front desk and housekeeping who went above and beyond.

Super hôtel et excellente qualité d’hébergement, les chambres sont spacieuses et confortables. Les piscines sont nombreuses et le jacuzzi privatif est un véritable atout.

Recent geopend hotel. We hadden een kamer met pool acces. Kamer voorziet van alle gemakken.

Friendly staff with well kept rooms and quiet environment.

Étions dans une « villa majestueuse » : grande chambre avec plusieurs lits confortables. Accès piscine et jacuzzi privé. Cependant, quelques choses sont à améliorer : Rien pour étendre les affaires mouillées, pas de savon dans la salle de bain, les murs de la piscine à nettoyer car remplis d’algues. Sinon, petit déjeuner très varié avec produits frais et personnel très agréable. Salle de sport non testée car au centre de l’hôtel et avec des grandes baies vitrées donc tout le monde nous voit. Point négatif : très loin de tout donc scooter ou voiture obligatoire mais proche aéroport.

The entire experience was amazing and top notch. Room service would even fold my cloths if i left any out 😇 My most favorite Hotel in 42 years. The only problem was distance and traffic but hey its thailand 😂

Far from the public beach but the shuttle helps alot

Loved staying here and regret not staying for my whole visit in Phuket. Definitely will return and recommend!

Really nice hotel with a boutique feel, nice and close to the airport.

The staff were very welcoming and extremely helpful. I loved staying there. Would definitely recommend without a doubt.

Nous avons plaisir de rencontrer PEW la réceptionniste qui était serviable et nous a donné plusieurs conseils pour nous balade.

Just stayed for a night to be close to the airport for an early flight. The staff were incredible and the hotel was clean! Would stay again.

Our flight got cancelled so we looked for something close by the airport. The stay at Sugar Marina Resort was even better than we expected! Wish we could’ve stayed there longer! The room was super impressive, really spacious, and the bunk beds were a great size too. The best part was definitely the pool access and jacuzzi. If you’re staying here, definitely go for a room with pool access it’s so worth it. The restaurant had loads of options, from Thai food to Western dishes. Even though the hotel was nearly full, it didn’t feel overcrowded. The beaches nearby were gorgeous, just a 5-7 minute ride on the shuttle bus or get a Grab/ Bolt (€5). I also really appreciated that the TV had a decent selection of English channels. It’s always nice to have that option when you’re relaxing in the room!

Loved the location. So close to the airport!The staff were amazing! And very helpful with whatever I needed. I’m going to stay here next time I’m in Phuket.

Nice resort however, not convenient to many of the excursions and very difficult to find transportation. Definitely get location for relaxing and romantic setting.

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When we got to the hospital my friend was sick. They were so accommodating for her situation. Helping us get taxis to the hospital etc. they are so kind The food was so great. Loved the pool. Loved the free rides they have to the beaches. The rooms are beautiful and quiet. I can’t say enough about how much I love this place

It was good

Great spot to find Thai merchant and scroll the fifteenth shops after the cruise dinner

Tout était parfait et adapté à notre famille !

I liked the property, it was clean although the room, had only one mirror, inside the bathroom it was a good stay. The breakfast was also good.

The best swimming pool and cery clean hotel

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Great service & overall resort. Would definitely stay there again

Excelente hotel no solo para quienes tienen vuelo al día siguiente sino para parar unos días

Adequate.

We absolutely loved the resort and only left it to eat dinners at the restaurant a block away. It was rainy, but with a jacuzzi pool attached to our patio we hardly minded. I imagine this hotel is nowhere near as nice if you are in an upper floor. The water features are what Sugar Marina is all about. Gorgeous rooms and super nice landscaping throughout. We did not travel with kids, but this is a great place for them, with an awesome kiddie pool and play zone.

I would the only thing that I found hard was knowing what is halal and what isn’t so for customers who are Muslims it came across very hard to find halal food. I had to keep repeating ask the staff if what I wanted was halal or not that is the only thing I would rate the service 3/5 for everything eles is beautiful the staff were friendly and the place was beautiful I can’t complain

Hyggeligt lille hotel nær lufthavnen. Der sker ikke meget omkring hotellet. Men ok til den sidste dag på ferien. Vi fik lov til at blive på hotellet indtil vi skulle afsted (300bath pr ekstra time)

Perfect airport hotel- no sound from airport to disturb you at all. To far to walk to bus, but regular, punctual and free shuttle available. Local beaches have only clear water I found in Phuket, and are the least crowded. Well located for elephant rescue centre and water park.

Absolutely beautiful and unique place. Breakfast was really good with a lot of choices. Close to airport with transfer service available.

This property is exquisite !

Hotel and staff services are good. But no bus stations. Only call car pick up in hotel.

So beautiful beautiful hotel!! Wowww! Pictures don’t show the beauty of the hotel, I’ll come back for sure. The pool around the rooms is so nice and relaxing. Rooms look amazing, clean, comfortable and so nice. And what about the floating breakfast??? It’s free with no charge when you have breakfast included. Just amazing from another world! I really really recommend this place. Definitely one of the best hoteles I have ever stayed. What a way of finish my vacations in Thailand.

Not a friendly pedestrians area

The website was very misleading. The pictures make you believe they were right on the marina

Very nice quiet place

Beautiful rooms and nice pool :)

Great place to stay, friendly staff

Clean room and supportive staff

Honteux ! Nous sommes arrivés à 1h hier soir, on nous a dit qu’on devait partir à 15h on a bien demandé en montrant nos doigts pour être sûr que c’était bien 3 heures (15h). Et à 13h30 quand nous sommes aller à l’accueil pour montrer que nos cartes ne fonctionnaient plus on nous a dit qu’on devait partir depuis 12h et qu’on devait payer 60€ de supplément et qu’on devait être parti dans 10 minutes. Une honte on nous fait passer pour des menteurs ! On leur a dit de regarder les vidéos de surveillance et bizarrement ils nous ont dit « ok c’est bon vous pouvez y aller » déplorable ! De plus à 10h coupure de courant pendant 45 minutes on a payé les petits déjeuners et on a pas pu avoir de boissons chaudes, ni de gaufre car plus de courant. Donc on a payé le petit dej sans pouvoir en profiter, fin juste en partie. Je déconseille ! Le service client est médiocre.

Wir waren hier für eine Nacht bevor wir von Phuket geflogen sind. Wir waren zufrieden. Der Pool befindet sich vor einigen Zimmer und es gibt keine allgemeinen Liegen oder Sitzmöglichkeiten am Pool. Es gibt einen Shuttle zum Meer. Das Personal könnte etwas aufmerksamer sein und feierwütige Gäste etwas im Zaum halten.

Beautiful hotel, amazing staff

I would absolutely stay at this property a thousand times again! Truly exceeded expectations ! It’s close to the airport and a quiet property. The bed was comfortable and the staff were extremely welcoming, friendly and accommodating.

Really enjoyed the stay .

Great place to stay if you are transiting through the Phuket airport. Very quiet location. Everything is new, comfortable bed and pillows. Small but adequate Fitness Center. Very good breakfast. Professional and helpful staff. Would definitely stay here again

So amazing. The staff was so kind and helpful. Very clean, pool was small but the hotel and service were great!

I recently stayed at Sugar Marina Lagoon and had an amazing holiday! The hotel is beautiful, with a private and peaceful atmosphere that’s perfect for relaxing. The breakfast was delicious, with plenty of options to choose from. The rooms were comfortable, and the pool area was lovely, including a cute children’s pool where kids can enjoy themselves. There’s also a fitness room in the center of the hotel with a great view of the pool. I loved that there was ample parking available. I’ll definitely be coming back for another stay!