旺角
旺角, Jalan Tun Sri Lanang, Bukit Tempurong, 75700 Malacca City, Malacca, Malaysia- Viewpoint
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodation
Enjoy a comfortable stay at Greystone 99 Suites with free WiFi, air conditioning, and an outdoor swimming pool. Some units even feature a hot tub for ultimate relaxation.
Convenient Amenities
Guests can expect conveniences like a lift, full-day security, wardrobe, slippers, hair dryer, and free toiletries in each unit. A desk and kettle are also provided for your comfort.
Prime Location
Explore nearby attractions such as Cheng Hoon Teng Temple, Porta de Santiago, and St. Peter's Church. With Melaka International Airport just 6 km away, your travel plans are easily sorted.
Book your stay at Greystone 99 Suites now for a memorable experience in Melaka!
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
31 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Sofa bed (Variable Size)
Room details
46 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Sofa bed (Variable Size)
Room details
46 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Sofa bed (Variable Size)
Room details
45 sqm
Pool View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Sofa bed (Variable Size)
Room details
91 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
46 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
45 sqm
Pool View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
In-room amenities
Children of any age are allowed. Children up to and including 9 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
No parking available.
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
No breakfast in the package. The poolside suite is okay, but no view of the city whatsoever, it was blocked by another building. The toilet was quite smelly when I first arrived.
The check in was quite a hassle because you can't park anywhere near where the keys are located, it's also frustrating because you keep on waiting for the reply in WhatsApp which took quite a while. The doors to the pool can't be closed as several hooks are detached, the air conditioning remote is not in English (we struggled to turn it on at first). They gave you only 1 card, so when you need to go to your car to take things or whatsoever you have to bring everyone together (I have kids so it's troublesome). I checked out on 14th June, now is already 30th July BUT MY DEPOSIT IS STILL NOT REFUNDED by them. I keep on asking via WhatsApp but they just auto replied to wait for 48 hours multiple times, then ghosted me entirely. The suite is okay, but the service itself is VERY TERRIBLE.
The room n location is good, i repeated to go this hotel (the P...s)but host by different operator by Greystone Management(bad)1st time using them . Worst experience, a day before i go melaka try to call greystone host for directionn to get my key for the said hotel, i called more than 30times nobody pick the phone 03 7890 5005 then call book.com Ai Kelly attend to my call n repeated questions by ai 7times n i reply my issues 7times, ai said will direct me to human customer service but still direct me back to Ai Kelly.. haiz. B4reach melaka, managed to keep in touch with the host thru what apps, only can communicate thru what apps with direction, they asked for deposit under Greystone management n deciced reached destination only pay deposit. Reached the destination, heard there is a supermarket beside the key postbox. Asked the staff, said greystone no more longer the host operated but yet want me to give rm 200 deposit under greaystone management(look so scam) clarify with staff finally spoken to the new owner that took over g.stone n managed to get my room to the postbox code to get my key. Tumb up for the new host to resolved my problem n waived deposit. Imagine i gave the g.stone deposit thru online n yet they didn't give the post box code i may lost my hotel fees plus rm200=rm475. I checked with older review by previous user n saw many complaints on their returning the deposit.
I suggest book.com do not use much ai system, when one call to want to resolved the problem but it direct to ai which ask 7times n me rrply 7times, how franstrurted the situation. Still didnt speak to one human customer service staff
Clean and nice
All information not send immediately Ex: after check out and inform agent ....only next day respomse and ask to fill up in order to get the deposit. This should be improved coz we oay before we check in ,so they should pqy immediately too
The EV charger was nearby
the corridor and the bottom of the wash basin (bathroom) were moldy; the sofa was smelly; remote control was damaged, could do with newer bath towels.
• The checking system is really bad. Supposed to let customers have the pin before check in, not we arrived there and still need to wait to get the pin. • The room is smelly like the smell of damp. Supposed to put air refresher or something - That toilet is clogged. Can’t flush
Cleanliness
Air conditioning not functioning well.
Service
Nothing
The room is without hot water. I have been complaining and no one come and repair until check out.
The property is conveniently located near Melaka city centre, and the room is spacious with a great view.
What I didn't like was the check-in process, particularly the deposit payment process.
no breakfast
still dont get my refund as promise for deposit, please dont stay here
The room aircon very noisy, wall got water leaking and didn't make maintenance, bed also no good!! Tried for 2 times, really very bad experiences.
The room had a peculiar smell, the air conditioner leaked like a waterfall, and the service was extremely poor. No one responded to the complaint. I asked for a room change and waited for an hour but no one responded. Hateful to the extreme.
Very poor Condition and service
cleanliness & well organised
Car park fee was too expensive. I went another hotel 4-5 stars, before we leave. at least hotel gve some discount (RM5 per day) for guests. This place car park from 12am-8++am cost me RM13-15. Digital instructions for guests from whatsapp annoyed me. Always asking when check in & check out several time. And return deposit money in 7 days (7 working days)? please upgrade your service. It’s takes too long to get our money.
All perfect
Remote Tv not function
Room dirty can't accept Room curtains drop can't close up
Good location
None
All aspects. Y abnb not able to enjoy the hotel.facsility
Toilet bowls cover spoil
- Good location, close to city, behind the property is the Melaka river. - swimming pool was very nice - peaceful place - bathroom and other facilities were good n complete
- parking was expensive, should be able to comp our parking - check-in process could be faster. I had texted and they asked me to wait for further instructions. Waited an hour, no response. Had to call to be able to check in.
Facility was good. Room clean n nice. Self check in was good even took long time 😊
Towel not for unprofile guest at swimming pool. Vending machine problem at swimming pool. Money deducted but chocolate stuck in there🤔
No free parking. Everything okey cuma dianak tirikan oleh the pines. Just boleh mandi kolam jee.
Very clean. Very comfortable. Very spacious for a couple. Really recommended.
Quite a view as i can see part of the river cruise route. Comfy bed. Clean bathroom and good water pressure. WiFi is good.
TV channel is not entertaining. Would be nice if complimentary coffee/tea included.
Large and Spacious Suite. Value for Money
Quite a bit of hassle to get access to the key. Need to make a deposit payment first. There is loud music from below which can be heard up to the room. Luckily it stopped at 12 Midnight.
Very nice place to stay..will repeat again
No floor mat
Located in town and within walking distance to the main tourist area
The size of the room
Spacious room
Car park is in another building..quite a distance.
Location, room spacious
The cleanliness, no hot water supplier, no TV
Spacious room, clean
Its location.
Ruang yg luas. Selesa. 2 katil single. 1 sofa bed.
No fridge. No microwave. Tv cant open. Bathroom dirty. Paip sinki pecah. Cadar ada stain😑😑😑
Spacious room
Facilities lack of maintenance. Broken chair, broken bidet. Customer service needs need improvement. Request for replacement of broken chair was only attended after second reminder, which was two days after the stay. Aircon sound very noisy.
pool
office for checking
The comfort bed, toilet and overall environment
Toilet’s door faulty
Access to pool
Fridge hot & sliding door to pool problem
Worth it
Nothing
Pool and clean room
Dont have pinggan mangkuk and electrik stove
Everything. There was nothing wrong with the room. Everything was superb
Nothing apart from the dated decor. Hotel seems to be there for a long time and it shows on the ceiling.
Room is very clean, bedsheets are clean. My super concern is always cleanliness. So I am very satisfied.
Value for money
No free parking
I like the hotel location
Easy check in. Room have so much space.
Parking
Close to mamaks and great restaurants
easy to check in
paid parking
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
5.85/10The toilet was quite smelly when I first arrived.
Service
4.85/10Customer service is bad, with slow responses and deposit issues.
Location
8.35/10The location is generally good but lacks a view due to surrounding buildings.
Room Quality
7.85/10The suite is okay but not exceptional.
Amenities
7.35/10Some amenities were lacking like the air conditioning remote not being in English.
Value for Money
7.85/10The experience may not justify the cost, especially with deposit issues.
Food and Beverage
8.25/10No breakfast provided.
Overall Experience
8.85/10The overall experience is hurt by service and cleanliness issues but resolved satisfactorily in the end.