#3 Jesselton Quay City Pads Seaview by Zeluxo vs Similar Hotels

Positive mention: 'Mattress is super duper comfortable' — room comfort rated excellent.

Mixed reviews on room quality, with some mentioning uncomfortable beds and furniture condition.

Furniture was broken, and amenities were lacking.

Good room features but issues with bed comfort.

Not mentioned in review; standard cleanliness quality for this hotel tier.

There were multiple mentions of cleanliness issues, including musty towels, dirty bed linens, and unclean facilities.

The bedsheets were smelly, and many areas were dirty.

The bed is lumpy and uncomfortable, and the sofa isn’t great either.

Positive mention: 'View is satisfying (tourist spot)' — excellent location and views justify a top score.

Great location close to the sea and amenities, highly praised by several reviewers.

Location is convenient, close to attractions.

Great location, near convenience store and easy access to main attractions.

Mentioned issue: long wait for the elevator indicating slower operational/service responsiveness; lowers service score.

Positive feedback on communication and helpfulness of the host.

Standard service quality but issues were addressed eventually.

Staff was responsive; however, the refund process was slow.

Not mentioned in review; standard food and beverage quality for this hotel tier.

No specific feedback, assumed standard offerings available.

No specific mentions, thus standard quality for this hotel tier.

No specific mentions regarding food.

Negative mention: water purifier not working properly and no electric kettle provided; this impacts perceived amenity quality, especially for seniors needing warm water.

Generally good amenities, but some lack of equipment guides noted.

Not enough provided amenities; many were broken.

Facilities like the swimming pool are good.

Not mentioned in review; standard value-for-money quality for this hotel tier.

Value perception mixed due to cleanliness issues relative to price paid.

Room quality does not match expectations for the price.

High deposit may deter value perception.