Snazzy 1BDR w Rooftop Mangroovy Free Pool & Beach Access

المكان كا موقع كويس والشاليه كويس لحد ما

خدمه العملاء ذكرت انها مش هتقدر تسلمني الشاليه قبل الساعه 3 ظهرا رغم الموعد المذكور في booking كان 2 مساءا وقالو انه التسليم قبل ذلك يتطلب مصاريف اضافيه , رغم انه الشاليه كان جاهز للتسليم لم يعجبنا الامر لانه كان اول انطباع لنا في المكان , لم تعجبنا خدماتهم

Location was not so bad. Close to the entrance of Hilton hotel for taxi pickup. Living room is big and bedroom has a working table.

* The rooftop photos do not match what was advertised. That was the main reason we booked this place, otherwise we would have chosen another apartment. We feel misled. False advertising. The rooftop is part of the building and it’s not like in the pictures. Very dirty and locked( had to request the key specifically) * The apartment is in very poor condition — old, dirty, bad smell, and many things are falling apart. Toilet leaking water, broken seats etc * There is no window or ventilation in the bathroom/shower. Ventilation is very noisy and even you can hear it through the building when others are using theirs. * The apartment is next to a construction site, so it is very noisy and dusty. * The balcony looks neglected, with broken fake plants. * The check-in experience was terrible. Booking says check-in starts at 14:00, but they failed to send us the QR code. Security would not let us in, they did not reply to messages, and the WhatsApp number could not be reached. We waited 1.5 hours before getting access. * The room is extremely dusty. Especially the bed and there is no vacuum cleaner available. I even have to wear a mask while sleeping or staying inside the apartment and my husband couldn’t sleep who usually is not allergic to anything.

Location was miserable. One big building site Not impressed

Building works everywhere. Builders everywhere. Noise. Banging. Shouting. Exhaust smoke. Will be nice when they’ve finished building

My wife and me Love the Mangroovy Apartments. Everything was in it and it is near the kitespots

I Had a Little Bit Problems with the digital Door. Sometimes there was a Alarm

The apartment itself is nice, and the communication with the management is good. The location is fantastic, close to the pool, beach, cafes, restaurants and a supermarket.

The apartment unfortunately had an unpleasant smell upon arrival, so I needed to keep the windows and balcony doors open for ventilation, which was fine. The main downside for me, however, was the very loud air conditioning. The units were extremely loud, especially the one in the bedroom. The rattling noise was noticeable even through earplugs, making it difficult to sleep with the AC on, which was challenging as the room would otherwise become too warm. Additionally, I found the seating rather uncomfortable, particularly the sofa and the seating area on the upstairs terrace. Overall, addressing these points would significantly improve the comfort of the stay.

Furniture is cool and modern. Location was great nearby supermarket and salon and Fanadir marina.

- Cleanliness was not at best. The couch in the living room had some hair and small insects and the towels were not in good cotton quality.. - there is no elevator so it was difficult to transfer the bags to the second floor; a help would be appreciated if provided.

Clean comfy good location

Noise due to construction location, late check in and early check out

the swimmingpool

We are not satisfied with our stay at Mangroovy M10-2A-23. We did like the appartement and Mangroovy overall. The location is great, the bed was comfortable and the outside pool amazing. Therefore we really hope that you use our feedback to improve the experiences of others. Also, we want to be compensated for the doorlock mistake. This really had a big impact on our final day of our holiday. Please find our feedback below. Check-in It already started during our arrival. The adress details were wrong in the information you gave us (you said 12A instead of 2A). Our taxi driver and us have been looking for 12A for 30 minutes, with all suitcases and after a long travel. When we finally found the appartement, the description of how to use the lock were very vague. Also, the lock didn’t work properly already. It took us a long while before we figured it out. Not a nice way to start your holiday after a long trip. Locked out On our last day, we have been locked out for over 2 hours - because of empty battery of the doorlock… We called your service over 15 times and send many messages, no response. In the end, our security guy was able to get a hold off you and he tried to explain the situation. You promised to send someone, and that it would take 5 minutes. No one came, and after our security guy called again, we heard that you didn’t send anyone at all… But that NOW you would send someone. Why not send someone with the first call? Or answer our calls to explain how we were going to solve this? Finally, someone arrived from your company. He didnt speak english and was very impolite. No ‘sorry’ what so ever. As you can imagine, this was very frustrating for us. We had no idea what happened and how long it would take. It really ruined our last night of our holiday. Wifi As we are working remotely, its very important to have proper working wifi. In the 2nd week, the wifi wasn’t stable. Especially the last 3 days it didn’t work at all.