House of Tugu, Old Town Jakarta

Stunning accommodation and the staff were exceptional. Can't wait to go back.

All fantastic.

Een geweldige totaalervaring! We werden bijzonder vriendelijk ontvangen en hebben volop genoten van de rondleiding door het schitterende hotel. De ambiance en sfeer zijn fantastisch en aan werkelijk ieder detail is gedacht. House of Tugu heeft onze reis naar Jakarta een extra dimensie gegeven en ons verblijf onvergetelijk gemaakt.

Via Bahnhof gut erreichbar und am Morgen mit Taxi innert kurzer Zeit

Wunderschönes Haus, etwas einmaliges bis zum kleinsten Details

The house of tugu is a wonderful location, a real museum full of amazing things at every corner. Also the restaurant and the spa are really excellent! I would really suggest everyone to go there!

Unfortunately pillows and the mattress were not super comfortable to me. also being so central made it difficult to get taxis. but it's still worth going.

Collezione d’arte incredibile, staff meraviglioso e disponibilissimo. Suite molto elegante e confortevole Posizione tranquilla di fronte al centro dell’Old Town

Nulla

Absolument tout !! Le cadre magnifique et surprenant avec toutes ces œuvres d’art ! La piscine magnifique. Les excellents restaurants avec de bons petits déjeuner et enfin le SPA incroyable !

Rien du tout !!

Ein außergewöhnliches Haus mit einer Vielzahl an historischen Schätzen.

Tutto non è un albergo è un album di ricordi è un luogo dove respiri la storia di Batavia personale adorabile camera bellissima

Nulla forse sistemerei un po’ l’entrata e la reception che è poco accogliente rispetto a tutto il resto

La beauté de l'établissement et la gentillesse du personnel .

This hotel is incredible! You feel like you are in a museum, where the staff treat you like friends. From the moment you walk in the front doors you are spellbound by the incredible decor and warmth of the staff welcome. The restaurants were a feast for your eyes and tastebuds. I highly recommend staying at the House of Tugu.

I cannot fault this hotel

Everything. Comfortable bed. Spacious room. Attention to detail. Great staff. Delicious food. Beautiful building and collection of antiques; and great location.

Nothing. Except that we didn’t stay longer.

Le petit déjeuner était divin dans la pure tradition peranakan « Babah ». Le personnel incluant Kafi notre serveur le matin pour le petit-déjeuner et Kafi lors du dîner et des hôtesses à la réception et au café de l’hôtel était particulièrement attentionné. Le cadre historique et artistique de l’hôtel était envoûtant! Le restaurant le soir offre une cuisine indonésienne raffinée et authentique!

Location is great for exploring old town. Breakfast and afternoon tea are exceptional. It's like staying in a museum or movie set.

Nothing, everything was perfect.

Positioned in the old town of Jakarta just a walk from many classic sights it was like living in a first class hotel/ museum with friendly staff and a fantastic breakfast

There is a lot of roadwork and development around the area but that’s not avoidable.

What an extraordinary hotel! Just an extraordinary collection of Asian art; it's likely staying at a museum. Wonderful staff and restaurants and a terrific room. We had to make ourselves go out into the city as House Tugu was such a stimulating place to spend time.

Given that Indonesia is so inexpensive for U.S. travelers, this was a pricey hotel. But well worth it.

The over the top Indonesian antiques. The quaint building you can get lost in. Discovering something new every time you walk the halls. The absolutely wonderful staff. The great drinks and endless menus. The backstory. The rendang bitterballen. The rooms that look like they belong in a period drama. The massages. The high tea. The breakfast for days. I can go on. The price for all of that (in our case, extremely reasonable).

Apart from a small issue with the shower I struggle to find anything to improve.

Es hat rundum alles gepasst. Sehr freundliches Personal, Das Essen im Restaurant und Cafe ist hervorragend. Die Massage war die Beste, die wir je hatten. Alles in allem ist es ein sehr schönes historisches Hotel in zentraler Lage zur Altstadt.

Unique. Like staying in an art gallery and museum

Tout est parfait. L’emplacement, le personnel ultra attentionné, la qualité des chambres, la beauté du lieu…

Very quirky

Hard beds

The staff were incredible, the small touches of was so warm and cool. And it’s just such an interesting place some how almost hidden from the out side.

I can’t think of anything

The hotel facilities are perfect - well thought-through - eye for detail - a very warm bath of customer service at high quality. The afternoon tea is a lovely welcome to relax and wind down. The free welcome massage is… is a true welcome. And the hotel is a museum, showing narratives of the past, with great artefacts. Do book a tour.

I got lost. The place is a maze. But it was a pleasure ;-)

The most spectacular place I’ve ever stayed. The character, history and vibes are off the charts. It feels like being on the set of a movie or museum that had been waiting for your arrival. I also arrived ill and the staff couldn’t have been nicer, even sending a staff member to a pharmacy to find antibiotics for me. They personalize so much to you, and are seriously so kind and genuine. Even a rainy day here feels cozy, nostalgic and serene. Also the food is fantastic, including the breakfast and afternoon tea.

Better signage to find your way around.

This hotel is so unique. I booked a couple of nights in Jakarta between flights during my honeymoon and was struck by the beautiful exterior. However, the photos do not do it justice. Even before our stay the staff showed themselves to be extraordinary with a fantastic level of communication and even making sure to ask for my wife's name so that they would be able to properly address her during our stay. The friendliness and professionalism of the staff absolutely blew us away and turned what we thought would be more of a layover into a real highlight of our trip. Everyone made us feel so welcome and at home, like truly honoured guests. It is also worth mentioning the food at both restaurants, including the afternoon tea that we so thoroughly enjoyed. I can't think of anywhere that I have had a tastier meal and the contemporary Indonesian cooking was so fresh and interesting that we felt truly satisfied throughout our stay. We spent so much time eating that there was little room for much else. Regardless, we also greatly enjoyed the spa and particularly the hotel tour, which we would highly recommend. This location is so interesting and has been developed in such a truly unique way that it is unlike anywhere else I have ever stayed. I can't wait to return. Thank you so much for making our honeymoon feel so special!

I can't think of anything.

Das Hotel ist wirklich unglaublich. Die Sammlung ist sehr beeindruckend und ist allein einen Aufenthalt wert. Das Zimmer war wunderschön und das Essen in der Stimmung dieses Hotels absolut toll.

Das Personal ist sehr hilfsbereit und sehr freundlich. Die Informationen waren teils etwas schwierig zu bekommen, bei etwas spezifischeren Anfragen oder Reiseinformationen etwas unsicher. Der Restaurantservice ist hervorragend.

Es ist das aussergewöhnlchste Hotel was ich in meiner langen Reiseerfahrung kennenlernen durfte.

Die Dusche war n'ur lauwarm !!!

Das House of Tugu ist nicht nur ein klasse Hotel, es ist ein Erlebnis, das geprägt ist von den Monumenten und besonders vom lieben, stets freundlichen und engagierten Personal.

Cet hôtel est incroyable, la décoration est sublime, elle met en valeur l'art indonésien dans toute sa beauté. On a l'impression d'être dans un musée et en même temps une jungle. Le dépaysement est garanti. Le service est parfait, le personnel aux petits soins et d'une grande gentillesse. Chambre très confortable. Le petit déjeuner a vraiment dépassé nos attentes. On gardera un excellent souvenir de cet endroit et clairement cet hôtel a sublimé notre passage à Jakarta.

Rien à signaler, tout était parfait.

Upon entry I did not really know what to think. The super friendly staff welcomed us and we walked a bit further in the hotel. Its an amazing museum with lots of fantastic art collected since 1880. Its full and hectic and you can look everywhere. The rooms have a very clean and calming design. Perfect for a good night rest. Great location if you want to see the old town, which is nice to see for an hour or two.

My stay at House of Tugu was beyond all expectations. The property itself is absolutely unique – more like staying inside a living museum than a hotel. I was even given a complimentary museum tour, which made the experience even more special. The room was gorgeous, beautifully designed, and I was pleasantly surprised with an upgrade upon arrival. Afternoon tea and dinner were outstanding – among the best I’ve had anywhere. The atmosphere was calm and intimate, never crowded, which made the entire stay feel even more exclusive. Without hesitation, I can say this is the best hotel I have ever stayed in. A truly exceptional place that I recommend with the highest praise.

I do not think that you can find anything that you won't enjoy to the fullest.

Indrukwekkend interieur en een hele leuke rondleiding met uitleg gehad.

The place is packed with art and each time I passed through the hotel I discovered new pieces to enjoy. The staff was exceptionally friendly and the service excellent.

Nothing

Upon arrival at the hotel, everything was amazing. We were greeted with a cold towel and lovely fresh drink. We were then taken to our (upgraded!) room and offered a tour of the hotel grounds to get the lay of the land. The buildings and facilities are absolutely gorgeous and unique. Upon completion of the tour, we sat down for the included afternoon tea service at Babah Koffie which was so much more than I was expecting - it was almost like a meal! We had dinner at the other restaurant in the hotel, Jajaghu Restaurant. The green prawn curry and butter chicken curry dishes were wonderful! Breakfast the next morning was included and was also amazing. The coffee was to die for and we purchased some bags of coffee beans from their shop to take home. They allowed us a late check out and we also booked 30 minute massages for each of us, which were much more extensive than I was expecting. The back/neck massage was perfect before our long evening flight home. Wish we had booked a longer stay here!

That we only had one night here!

Geweldig

Prachtig een museum

Fantastisches Frühstück - Auswahl à la carte Sehr freundliches Personal, außergewöhnliche Ausstattung mit Antiquitäten und musealer Sammlung

Nichts

Een fantastisch hotel: prachtig ingericht, supervriendelijk personeel en een geweldig ontbijt.”

De douche was niet echt heel warm. En de bedden maar dat is een algemeen probleem in Indonesië

Everything. The staff spoiled us beyond. There were wonderful surprises every time we turned around. Good was incredible and so many choices

Nothing

La bonté du service et l’état des chambres, la merveilleuse déco de l’hôtel

Rien

A treasure of hotel - literally - antiques and Asian treasures abound in a wonderful, almost magical, setting in the heart of old Jakarta near to the main tourist attractions.

Nothing - literally perfect in all aspects from rooms, ambiance, staff, service and cuisine. We have travelled a great deal in SE Asia and I would rank this number 1.

Das Ambiente, es ist ein Museum.

Sehr abseits: Ich würde in Zentrum wohnen und Kota oder Tugu von dort mal besuchen. Für den Zimmerpreis kann man auch in arrivierten 5*Hotels übernachten. Service: Zwar sind die Mitarbeiter sehr freundlich, aber es fehlt ihnen eine Ausbildung, die man bei einer solchen Hotelklasse erwarten muss. Einzelheiten erspare ich mir…. Externe Besucher: Es ist sehr unangenehm, wenn fotografierende Touristen (30) beim Check-in um einen herumstehen, das gleiche passierte beim Abendessen.

It is a wondrous place. Full luxury and yet very personal by the owner who is a collector of antiques and the place is full of it; all connecting to the building. In this wondrous house all the comfort ( best pool EVER) that you seek is there. What a great place for getting over my Kayla’s before exploring more of Java.

It is amazing! I have travelled the world and I feel it’s the most beautifully curated hotel. Staying in old Jakarta it’s exceptional. The art ,the history,the staff are amazing. Walking in to the hotel ,you transverse into another world full of history and beauty. Beds comfy,bathrooms perfectly maintained. In-house tour of the hotel history was inspiring. Oh the massage offered was perfect . And the afternoon tea,wow yummy . Plans for the future to expand the beautiful experience are exciting. I can’t wait to come back Truely a very special sanctuary from the normality of other hotels in Jakarta. Oh and the pool area is serene.

It was perfect Sorry nothing to not like!

Sleeping over in a museum. Mind blown!

le lieux est magnifique (comme un mini musée), la nourriture excellente personnel sympa, à l'écoute et serviable

je ne dirais pas "pas aimé", mais la disposition et accès à la piscine n'était pas pratique (peut être mettre des chaises longues)

Eclectic and creative- so lovely to see such a good restoration of one of the older buildings in Kota.

Our stay was delightful and the service was excellent.

The food and service is exceptionally good. Ask for something and it soon appears. Have a drink and you will be pleasantly surprised. Have dinner and it will be delicious!

The attentiveness and warmth of staff and the personalised service were top notch. Location in Kota Tua was a plus.

Auch wenn Jakarta touristisch gesehen nicht unbedingt eine Reise wert ist (mein Grund war geschäftlich) umso mehr ist es das House of Tugu in Old Town Jakarta! Personal, Lage, Sauberkeit, Essen … alles perfekt. Auch das angeschlossene Jajaghu Restaurant ist sehr zum empfehlen. Schreibe selten eine Empfehlung aber dies ist es wert. Es handelt sich um eine große Hotel-Kette.

Wat een fantastische plek, helemaal als je van geschiedenis en cultuur houdt. En wat een geweldig personeel. Gastvrijheid is hier uitgevonden! Ook als vrouw alleen voelde ik mij hier erg op mijn gemak. Op slechts 5 minuten lopen kom je in Old Town Jakarta, met o.a. het prachtige Café Batavia.

Niets.

Petit déjeuner exceptionnel Personnel très attentionné

Calatoria in timp oferita de hoteul care desi modernizat acum păstrează farmecul altei epoci .. ..opulenta si luxul acelor lumi liniștea desăvârșită calmul unor vremuri apuse in care oamenii nu se grăbeau prea tare aveau timp sa si ofere pauze lungi pentru a socializa fata in fata cu familia ,vecini si prieteni degustind impreuna mâncăruri simple sau sofisticate dar delicioase... atmosfera hotelului predispune la relaxare si visare timpul sa oprit nu te mai grăbești ai timp sa meditezi sau sa nu faci nimic pur si simplu sa înoți .. sau sa lenevești in piscina ...sau la bar savurând ceai sau cafea si gustari pregătite special pentru tine de angajati politicosi si discreti..poti sa citești o carte sa te gândești la otice ..sa uiți de treburile cotidiene..de agitația orașului si a vieții moderne grăbite...

Das beste Hotel, in dem wir jemals waren!

Dass wir nach 2 Tagen schon gehen mussten.

I’m surprised by the arts in the hotel, it makes it an amazing experience to explore the hotel

Very kind staff , perfect food and drinks. Amazing antique collection

Shower water was cold

Cet hotel est absolument incroyable ! Un véritable musée avec des collections et une décoration hors du commun. Absolument extraordinaire. La piscine est très agréable dans le chaos de Jakarta et le personnel est aux petits soins. A ne pas rater !!

Rien

La qualité des prestations, l'accueil chaleureux et le professionnalisme de tout le personnel, la déco hors norme , la chambre, le petit-déjeuner, le dîner, les soins au spa. Bref tout était parfait !

rien, c'était un séjour fabuleux !

The hotel is absolutely beautiful! It is like staying in a museum, and we enjoyed browsing the pieces of art throughout the property. The rooms are just as beautiful as the rest of the hotel, and well appointed and very comfortable. The staff are also friendly and helpful. We enjoyed our stay very much.

Tout est fabuleux: la décoration très originale autour de l’histoire du continent asiatique de l’hôtel, les chambres très grandes, confortables et chacune unique, l’accueil chaleureux et attentionné du personnel, la très belle piscine, le petit déjeuner et le dîner délicieux et les très bons massages !

As you'd expect from other properties developed and managed by Tugu, the customer service at House of Tugu is consistently five-star, delivered with a boutique flair. What sets this location apart is its ideal proximity to Jakarta’s Old Town—perfect for those looking to immerse themselves in the city’s historical charm. True to Tugu’s signature style, staying here feels like stepping into a living archaeological museum. Every corner evokes stories and sparks the imagination.

It pains me to say this, but I’m sensing a departure from the distinctive Tugu approach I’ve come to appreciate—having stayed at several of their other properties. I understand House of Tugu is still in its soft launch phase, and the facilities are very much a work in progress. That said, subtle details such as the furniture quality and room layout conveyed a sense of ‘stagey’ heritage styling, rather than the authentic, immersive design that defines the Tugu experience. Given the room rates currently being asked, the positioning feels ambitious—especially when compared to the quality and refinement offered by established five-star hotels like the Mandarin Oriental and Hotel Indonesia Kempinski. It saddens me to say that, at this stage, the pricing is difficult to justify.

Petit déjeune exceptionnel, l'un des meilleurs que j'ai pris dans un hôtel. Des pâtisseries à tomber à la renverse. Rien que pour ça, l'adresse vaut le coup !

Stunning decoration everywhere you look, amazing food, very friendly and helpful staff

Tutto, la struttura è un incredibile racconta di oggetti artistici dell artigianato indonesiano e cinese . Colazione eccezionale , così come la disponibilità del personale . Le camere sono grandissime e bellissime.

Nulla

This place is exceptional in every way. It is a place that you would visit to explore by itself even if not staying there. It feels more like a museum to get lost in with cultural artefacts and information everywhere. All staff are so very kind and helpful. They really do go the extra mile to make you feel welcome and comfortable. My daughter needed a separate room to take an online exam - no problem and no charge. We needed a very late check out - no problem (for a very reasonable charge). I needed some help with arrangements for exploring - no problem, and they found me the quickest and cheapest options. We returned there for our last night as well as our first in Jakarta - they gave us a free upgrade to the most sumptuous rooms! So comfortable and clean and well appointed. Their breakfast and cakes in their coffee shop (and their coffee) was so delicious and an experience in itself - with a range of local and tourist-friendly taste buds catered for. Their coffee shop is accessible to non-guests - well worth visiting. The swimming pool (open to the skies and part of the hotel) is so clean and another great experience. Not all 5 star hotels are exceptional - this one is exceptional and one you will enjoy and always remember.

having to leave!

Un magnifique hôtel hors du commun et un personnel au petit soin. Un vrai moment de bonheur. Nous recommandons et reviendrons si l’occasion se présente !

So interesting. Not a usual hotel. Lovely pool, delicious food, exceptional staff.

We loved our stay at House of Tugu! Amazing place, incredible staff, everything was perfect!

Nothing

Außergewöhnliches, ja geradezu einzigartiges Hotel mit so viel Geschichte, Kunst und Tradition. Auch der Service ist großartig.

Amazing hotel close to the Square of the Old Town. The owner has a very large eclectic collection of artifacts displayed. Make sure to take the tour. The staff is absolutely helpful and courteous. Breakfast is à la carte with a choice of Indonesian and some European food served in their Babah Koffie. We had a very enjoyable stay.

Everything. The Location, the building, decor, room, food everything a 10. But the people!!!! 10 +++++ They are the best

Nothing