Felila Hostel & Tours

Очень гостеприимный персонал. Вкусно готовят.

Далековато от города, но зато тихо!

The lady was helpful. She tried her best but the state of the room was really disappointing. I booked ha giang loop with them - it was organised by lotus group.

The room was full mosquitos - I booked double room. It was stuffy, bed linen seemed like there were not fresh. I was afraid I will be bitten by the mosquitos in the night but I survived. The dump on the ceiling and wall was huge. When I opened the cupboard the smell was awful. Seems like it’s not an old building but very neglected. I initially wanted to stay a night after the loop but had to change.

Clean, quiet and comfy. Just perfect place to stay with super friendly staff. Air condition, wifi, everything worked perfect. Booked it few times. Not too crowded and little far from the town, but for me it was an advantage.

If ya need some days to decompress and chill then this is easy.

Very friendly staff! We were almost alone in the hostel. It felt very homey and we really liked this place. We rented a motorbike from the hostel to do the loop and everything went very well.

We had the private room and the shower did not get hot. It was maybe temporary because when we borrowed the shower downstairs after the loop, it was hot.

Clean, spacious, and well-equipped room. The breakfast is simple (eggs on bread when we were there) but does the trick! The owner is truly lovely and accommodating.

The hotel is a bit far from the center if you're on foot, but taxis are easy and cheap.

Breakfast is normally served from 8 AM, but on the day of our departure, they kindly prepared it for us at 7 AM. We have been traveling in Asia for several months now, and unfortunately, we’ve increasingly felt that in many places, people see us merely as walking wallets. Because of this, we arrived here with a certain level of distrust… But this place and these people completely proved us wrong. They genuinely wanted to help us in any way they could, not because they expected anything in return, but simply because they are good people. We feel immense gratitude towards them for reminding us that there are still selfless, kind-hearted people in the world. Thank you!

This is a great place to stay. I stayed in the shared dorm, where the beds were comfortable and had privacy blinds and a nightlight.

Before arrival the owner asked me to change the booking as the price was mistakenly set. No issues, but last minute, they wanted me(!) to cancel the entire booking (which comes with a cancelation fee for me and most probably they didn't want to cancel it for me). I received no proper explanation. Finally I didn't hear back from them. It may be a nice guesthouse, but their customer service needs improvement.

Clean and comfortable

Nice purpose built hostel. Good clean comfortable dorms. Lot's of secure motorbike parking.

Worst pool table in Vietnam. Lol. And owners people skills need improvement.

Absolutely the best value for money I got in 2 months of solo travelling. Definitely clean, generous space in the dorm and everything was working perfectly. In particular the receptionist, Phan Anh was particularly helpful and easy going. Also the Ha Giang Loop drivers crew, lead by Timi, was exceptional. 110% recommend.

I had a great night. The mattress was excellent, and the blanket was really cozy. They have a starfruit tree you can pick from. A clean and pleasant place at a reasonable price.

If there were a proper and secure place to park the motorcycle, it would have been nice.

Was very comfortable breakfast was nice

If time would Not have running out, i would loved to stay longer. Located in a nice, calm area. Amazing, helpful and friendly Staff!! Everything was super clean and new. Hot showers and good matrace. Also rented a (good) scooter for the loop for a fair price.

Everything was perfect for me

very clean hostel, excellent services and kind and friendly staff. also the price for a bed in a dorm is really low

Unfortunately the kitchen does not offer vegetarian meals

All brand new, excellent installations. The people who work there make you feel home and you can have a great time there

Situated in the valley

The staff is amazing... specially Javier and Mili....the mattress...great, not the hardest that I use to get....very clean and confi

The owner and his family are extremely friendly. He helped me book the bus. After calling the bus company, the bus came straight to the hostel for me. Highly recommended.

The place is clean, cozy, and very well-maintained. What truly made my experience special were the people. The staff and other guests were incredibly friendly and welcoming, creating such a warm and positive atmosphere. I highly recommend this place to anyone looking for a comfortable and friendly stay.”

Super great staff, delicious food, and very clean and comfortable! Best hostel I saw ! The staff was very accommodating and welcomed us even if we arrived in the middle of the night. They also organized a tour for us. I highly recommend !

A bit far away from the center but didn't bother us because there were other things to do!

Nice experience above expectations. This hostel seems to be new and well maintained. We stayed in a private room and it was very clean and comfortable. We also checked a dormitory room and it was great, clean and neat. The hostel is located quite far from the centre, so it's not overcrowded and not noisy at all. We had a good rest and a good breakfast here before starting a loop. The male staff is very helpful and caring, they gave us useful info about the loop and agreed to keep our huge backpacks. We had our motorbike, but it's possible to rent from them for a reasonable price.

It was a clean, new hostel located in a quiet place. Maybe a little bit further from the center, but the staff was very nice and helpful. I recommend it!

Felila Hostel has great installations, and the facilities are very new and well maintained. I had a private bedroom, and the bed was super comfy. Also, the bathroom with shower was big too. The pressure and temperature of the water were top-notch 👌🏻 Honestly, the standards are high and much better than actual hotels. The hostel offers breakfast, lunch, and dinner as well. The menu is small but good enough. There is the possibility of renting bikes to do the Ha Giang Loop or hire a tour with them. They have storage for luggage and washing machines. During my stay, unfortunately, I became quite sick and had to return to Hanoi earlier than expected. The guy at the reception was super nice and helped us to book a taxi to get the bus back to Hanoi. Absolutely perfect customer service!!!! Thanks 🙂

Everything was perfect. Perhaps the only inconvenience is that the hostel is a bit far from town, but nothing really mayor.

The hotel is completed this June. So, it's new and clean. Very attentive staff.

Location is 10 minutes away by car from the Ha Giang City. No cages or restaurants nearby, only the hotel's.

The room I stayed in is very beautiful, the service is very good and attentive. Breakfast and coffee are very delicious

Great and super friendly stuff! Nice new building and delicious breakfast

The hostel is amazing. The staff are so kind and they help you with tour and bus bookings. It feels like you're at home. Breakfast is good (eggs on toast and coffee) Beds are comfortable with fan. Also the bedroom was clean and fresh with A/C. You can store your luggage if you go to the Ha Giang loop. I would come back

It's quite far from centre but you can grab a bicycle from the hostel.

Clean, will maintained

Nothing

Clean ,spacious ,value for money, friendly responsive staff ,quiet environment ,highly recommeded to stay there for our next stay in Ha Giang

Nil

New building

The shower drainage was full with trash and the water was draining really slow.

The hostel is at a great location in Ha Giang, just outside the city center. Therefore, it is quiet and has some nice space to sit outside to talk to other guests or the very friendly and helpful staff. I planned to stay only one night but stayed for a week because I felt like being home immediately. I would definitely go again. Thanks a lot for the great time.

I have nothing to complain about, but that I would like to be there again.

Beautiful hostel in a quiet place. Little far from the town, just 5 minutes driving and very nice people in it. Staff friendly and helpful, perfect for stay in Ha Giang and even before the loop if you need any advice or bike for do it. Worth it!

Great stay at Felila! The hostel was easy to find, the staff was welcoming, friendly, and very accommodating. I stayed in a dorm but thoroughly enjoyed the bed, mattress, personal fan, and other room facilities. They have a big open space to chill and socialise, quiet enough from the city to enjoy some natural scenery from the door step.

Great value for money! I stayed in a private room which was really nice. The place is clean & the staff is helpful in case you need anything. I got a little accident on my way to the hostel, so I had some problems with walking. They carried my bag to my room, offered me some medicine and even offered me to change rooms so I wouldn’t have to climb any stairs.

It would be great if more of the staff could speak a little bit of English so it’s easier to communicate.

Giving this hostel a 9 because they’ve just opened, and the price was unbelievable. They provided breakfast too and the dorm room with comfy clean new beds offered great privacy. Overall a great stay for one night.

Nice, new, clean hostel. The manager was very helpful in booking a bus for me. Breakfast was good. Kitchen was handy.

The stuff was very helpful, friendly and we could communicate without the translation app. Good breakfast with toast, egg, banana and coffee. The rooms have ac and an extra fan at each bed. It is quite new and clean…definitely recommendable.

Very friendly staff, brand new location, very comfortable beds and clean room, which has both AC and a fan. We extended several times and would certainly choose this guesthouse again. A simple but sufficient breakfast is included in the price, and one can use the kitchen as well. We like that it is a bit outside of Ha Giang, because it is surrounded by nature, with a little but refreshing waterfall about 15 mins by foot away. Because of it's location the businesses and restaurants in the area are not touristy, and we absolutely love that! Kien, the manager is an absolute legend and was so helpful throughout our stay. As they are new, they still eager to improve, and we could see them implementing our suggestions. You can also book motorcycle tours directly with them, as Kien is also a tour guide. We travel by bicycle, so he gave us many tips for our attempt on the loop.

Now this is really high level, but some hammocks in the outside chillout area would be a great addition, as well as a fan in the kitchen and maybe some english courses for some of the staff. Other than that we have literally no idea what they could improve.

I ended up staying for 2 weeks there. The staff is awesome (super helpful friendly and always going above expectations, brought me to the hospital after an allergic reaction and accompanied me to the vaccination center after a dog bit me, arranged public viewing in town for me since all the bar would usually be closed at the time of the games) and the place is practically new! Best value for the money ever!!! It's also nicely situated right next to the public bathing area aka the water falls next to the street.

That I had to move on.

Good shower and good a.c.

Clean beds and great breakfast for this price. Personal can speak English at average level, which is enough for basics. Having cool outdoor zone, but with hammocks around would be a paradise.

Check common room more often pls😇🫶

The staff were so kind and helpful. They made me feel like I was at home. They invited me to their bbq, offered to drop me off in town, and help book my bus to my next destination with no additional charges. I wish I stayed longer! The beds were comfortable and the rooms were so clean. This property is definitely worth more than the price you pay.

Great peaople. Helped us with everything we needed to do the loop, bus tickets and laundry.

I like everything about this hostel bust especially the very helpful and friendly staff!

So cheap and breakfast included . But 3.5 kms from downtown.

Everything! So kind personel ( owner speeks so good English) All is so clean and new Nice and calm area Comfy beds AMAZING TOUR WITH THIS HOSTEL!!! Was so private and have a lot of time for ourselves not like in the big groups

Great hostel, very quiet and clean and perfect starting point for Ha Giang Loop. The owner was also very nice and could give me good tips, so overall I can only recommend staying here ✌️

The room is clean, comfortable, the mattress is very comfortable. The location is very quiet at night, I had a good night's sleep before doing the Ha Giang loop, the staff are nice and they speaks English quite well. 👍🏻👍🏻