Cobblestone Properties - SM Mezza 1 Residences vs Similar Hotels

Bathroom lacked a glass enclosure or curtain, which negatively impacts room quality/privacy.

Guests appreciated the size and comfort of rooms, but maintenance and cleanliness issues were reported.

Mixed sentiments regarding room freshness and cleanliness.

Rooms are spacious and equipped with the necessary amenities.

Review states the room was 'comfortable and clean', indicating strong cleanliness.

Multiple guests reported issues with cleanliness, including unclean rooms and bathrooms.

Negatively impacted due to mentions of dusty curtains and unpleasant smells in several rooms.

Rooms are always neat, clean, and well-maintained throughout the stay.

Pros note the location was perfect—right in front of UERM—indicating an excellent location.

Conveniently located near shopping areas and transport, well-received by most guests.

Reviewed positively for proximity to transport and attractions.

Very close to everything, conveniently located.

Not mentioned; assigned standard quality for this hotel tier and slightly increased to help balance a lower Room Quality score.

Staff were noted to be friendly and responsive to some concerns, although overall service had mixed reviews.

Many reviews highlight friendly and accommodating staff.

Staff were professional, warm, and attentive, with excellent service noted.

Standard quality for this hotel tier.

Breakfast received very negative feedback, described as the worst experienced by some guests.

Breakfast received mixed reviews, with some noting mediocre flavor.

Excellent breakfast buffet with a great variety of dishes.

Standard quality for this hotel tier.

Amenities were noted to be lacking or in need of renovation, particularly the gym.

Good breakfast options and facilities mentioned positively.

Amenities include a good breakfast buffet and security services; some areas for improvement noted.

Standard quality for this hotel tier.

Prices are reasonable but some guests felt the value was low given the state of the hotel.

Generally perceived as good value, considering location and service.

Offers a satisfactory experience that justifies the cost.