Catba Central Hotel 2

Nie wiem jak to skomentować, jedyne co było w porządku to Pan z recepcji który koniec końców obniżył nam cenę za pobyt ponieważ uciekliśmy do innego hotelu przed końcem planowanego pobytu

Brud to mało powiedziane,gdzie nie spojrzeć tam kurz i pajęczyny ! Przywitał nas pokój z brudną pościelą, mokrą podłogą i ścianą po deszczu , poprosiłam o wymianę pokoju natomiast tam nie było dużo lepiej, dodam że recepcja nie jest całodobowa zabrało nam ciepłej wody wieczorem i nie było komu tego zgłosić, w nocy obcy ludzie korzystają z toalety w lobby bo wiedzą że nikt tam nie przyjdzie Nie wiem skąd pozytywne oceny tego miejsca

It is located on the quieter side of town, but this is relative as it is still noisy with honking traffic (buses, motorbikes etc) passing by. The main staff member Thanh was very helpful. The reception is simple but clean. The elevator worked. After that it all goes a little downhill.

The rooms have reasonable space and natural light from barred window. No view from room 502, just the wall of the neighbouring building. The floor had been freshly mopped but even after it dried it felt oily and gritty. We couldn't fit the size 4 slippers provided so we just wore our own shoes inside. The bed was hard, one flat pillow provided each, and a thin blanket over top. The sheet was linted and uncomfortable. The bathroom smelt awful - we had to keep the door closed to stop our headaches. There was no spare toilet roll provided, and no kettle and cups - we had to ask for all of these. The shower leaked and kept the neon pink bathroom mat soggy the whole time. The bathroom floor also had mounds of hair from the previous occupant. The hot water switched off randomly so we had to wait for showers. The air con blows directly onto the bed, so even at a warmer temp and low fan speed we were uncomfortable. The air con light was also so bright that it cast shadows at night - we added some dark tape over it. The fridge wasn't plugged in, so the cold drinks and fresh milk that we had just bought became warm before the fridge cooled down. Some of the power sockets didn't work. The bedside lamp didn't work. Weirdly there were multiple warning signs printed in the room, as well as a book of "things that guests cannot do" such as use the towel to wipe the floor, or bring radioactive materials into the hotel (yes, seriously). The worst part was the noise within the hotel. Because it is entirely tiled and the rooms are not soundproofed, there is nothing to dampen the noise of other guests in their rooms and the corridors. For us, it was mostly young children yelling (yes, actual yelling) in the hallways as they played and called out to each other. The lack of any sound-absorbing materials amplified the noise. It was so bad that we reported it to reception and also berated one of the children yelling close to our room.

thoải mái

Thực lòng mà nói, thị trấn Cát Bà nhỏ hơn mình tưởng tượng. Thành ra mà nói, vị trí khá trung tâm. Nhân viên hỗ trợ khá nhiệt tình. Mà nói chung người làm dịch vụ (từ người lái xe ôm đến tài xe điện...v...v) ở đây đều rất thân thiện, nhiệt tình.

Phòng 2 sao nên mình cũng xác định ko yêu cầu cao. Tiện nghi và cơ sở vật chất có thể chỉ ở mức bình thường. Tuy nhiên phòng có mùi ẩm và mùi nhà vệ sinh khá nặng. Bù lại nhân viên rất nhiệt tình, mình đặt 2 đêm nhưng trả sớm, ks hỗ trợ ko thu hết tiền phòng, mình rất cảm kích.

Personnel très gentil Chambre au calme

Le ménage n’est pas fait partout L’hôtel n’est pas très central

Sạch sẽ đầy đủ tiện nghi

Ko có điểm ko thích

Very friendly staff, spacious rooms with AC, Fan and good wifi, restaurants and small supermarktes close by, beaches in walking distance, good value

There is a really huge area where new hotels/restaurants/stores we're built with a lot of noise all day through - maybe to make Cat Ba/Lan Ha Bay as busy and overcrowded with tourists and ships as Halong - anyway there is nothing negative to say about CatBa Central Hotel - there you are away from the noise 👍

L'emplacement très central

Le petit déjeuner très basique et le personnel pas très disponible.

Chambre spacieuse et propre, vue dégagée sur le lac et on voit même un bout de montagne. Emplacement idéal, tout proche du centre-ville et une plage tranquille est même accessible à 10min à pieds. Petit déjeuner frais et correct. Personnel très gentil !

La salle de bain mériterait un bon coup de frais

Wonderful stay! We spent one night here and had a great experience from start to finish. The young man and woman running the hotel were incredibly welcoming and went above and beyond—offering helpful recommendations and assisting us with booking an evening tour which made everything so easy. The woman made great food recommendations and we were able to try banh da cua which is a regional specialty. The room was very comfortable, with strong, hot water and powerful air conditioning—an absolute must in Vietnam. The location was also perfect, within walking distance of plenty of restaurants and services. Overall, the value for the price was excellent. We would absolutely recommend this hotel to anyone visiting Cat Ba Island and would happily stay here again

There isn’t anything we didn’t like.

Quiet and convenient street

TV didn’t work. Shower over toilet. Very hard beds. No kettle in room

Perfect ! The receptionist is really nice, he helped us a lot during our stay. Always kind, tries to do the best for your stay. Honestly, we recommander it highly !

Improving point may be the breakfast :)

Nhiệt tình thân thiện

Sạch sẽ

Không

Нам понравился этот отель красивым видом из окна (вид на озеро и горы), удобным расположением, шаговая доступность до центра, в тоже время тихая улица. Но самое главное преимущество отеля, это персонал, менеджер решает все вопросы и идёт на встречу по всем вопросам.

Нет

Het uitzicht en de ruime kamer

Het matras was voor mij iets te hard

Super gut

La chambre était très propre et fonctionnel avec un belle vue sur le lac. L’emplacement central mais à la fois calme est très appréciable.

Malheureusement, le personnel de l’hôtel est débordé : tous les jours, nous n’avons pas reçu les bons petits déjeuners que nous avions commandés seulement 5 minutes auparavant. De plus, les recommandations concernant les choses à faire, excursions, locations scooters sont un peu aléatoires et pas très clairs, nous avons préféré gérer par nous même ! C’est la première fois au Vietnam que nous ressentons vraiment un manque de professionnalisme de la part du personnel. C’est donc un point à améliorer pour pouvoir atteindre une note de 5/5 !

Sehr schöne Unterkunft. Gutes Preis/Leistung Verhältnis. Personal ist sehr freundlich

Hotel senzill però amb habitació completa i espaiosa. Personal molt amable i ens van aconsellar activitats a fer a Cat Ba. També ens van reservar creuer d'un dia i vam llogar una scooter a bon preu. Vam estar molt agust!

L'aigua calenta no durava molt, però la resta tot bé!

The staff was nice. The location is a short walk to many of the restaurants and your shops.

The bathroom wasn't cleaned well when I checked into the room. Even after I asked the cleaning staff that the toilet was still a mess they didn't clean it well. The walls are thin and there were people in the hotel that were very loud till close to 1am.

Très bon rapport qualité prix. Le personnel est très sympathique et aidant. L'établissement est bien situé. La chambre est très grande.

Les serviettes de bains sont petite et mince. L'eau de la douche s'évacue très lentement.

The hotel has a modern and elegant design, perfect for both leisure and business stays. The rooms are spacious and well-equipped. The staff are cheerful and make you feel welcome. I will definitely come back next time.

I was very impressed by how clean and airy the hotel is. Everything in the room is new and works perfectly. The staff are friendly and always willing to assist. The service is truly professional.

The hotel has a modern and elegant design, perfect for both leisure and business stays. The rooms are spacious and well-equipped. The staff are cheerful and make you feel welcome. I will definitely come back next time.

This is one of the most beautiful and comfortable hotels I’ve ever stayed in. The atmosphere is quiet and refreshing, perfect for relaxation. The staff are caring and lovely. I highly appreciate the service here.

Since the hotel is newly built, everything is spotless and modern. The rooms are airy with nice views and all the necessary amenities. The staff are welcoming and attentive. This is definitely a great choice for a holiday.

The hotel is new and beautiful, with a spacious atmosphere that feels pleasant as soon as you arrive. The rooms are large, clean, and fully equipped with modern amenities. Staff are always smiling and ready to help. I felt very satisfied.

The hotel is new and beautiful, with a spacious atmosphere that feels pleasant as soon as you arrive. The rooms are large, clean, and fully equipped with modern amenities. Staff are always smiling and ready to help. I felt very satisfied.

I was very impressed by how clean and airy the hotel is. Everything in the room is new and works perfectly. The staff are friendly and always willing to assist. The service is truly professional.

I had a wonderful stay at this hotel. The staff were extremely friendly and helpful, and the room was clean and comfortable. The location is perfect, close to restaurants and tourist attractions. Highly recommended!

Our family really enjoyed our stay. The rooms were spacious and child-friendly, and the hotel had a lovely pool and play area. The staff were very accommodating with our needs. Thank you for making our vacation stress-free!

The hotel was generally good — clean and in a convenient location. However, the check-in process was a bit slow and the air conditioning in our room could be improved. Still, a decent place to stay for the price.

Nice hotel with clean rooms and friendly staff. Good value for money. Would stay here again.

Good job very flexible even we use the breakfast in our room because our room has beautiful view. Worth with any penny.

Well done everything is good and where we need something before we go to the place because we like to organize everything before we go to hotel and the hotel replies, mostly immediately I would've really appreciate that. The views or breakfast and everything on the schedule lovely.

I wasn't expect much when we come here, but I was surprised beautiful room and clean is was huge different with the hotel we live before we came here. And a lot of time for Thanh he help us a lot and he gave us a lot of good advice.

Good place. Be honest our room have beautiful view and clean. And also, I feel the hotel like convenience store. They have everything we need and when we get sick so that we have us buy some medicine and some good advising when we use anything.

Clean room, good view and organize The breakfast is super fresh and simple. That's all we need. We're not normally leave some review but we believe this comment is a little support for what they do. Thank you .

Clean room smell good and beautiful view. Good job.

Good location good view have a space with construction zone so that reason why not too noisy at night. And everyone in the hotel, super friendly especially the lady owner whose smile all the time

Super lovely see my first time to Vietnam and they make me feel like super friendly nothing to worry about and I appreciate what they do a lot of thank 👌👌👌

Nice job. Everything clean and organize. Everything on schedule and save us a lot of time if you love everything organize, you should go this place.

well done very flexible. That's a few word describe this place. We come to the hotel early seven in the morning even they don't have the room already, but they still let us check in early in another room without any fee 😁😁😁. The breakfast super fresh and delicious bravo.

When I came to the island. I thought this area no one speak English, but it was surprise the reception speak English very well and the view is beautiful and clean.

if you love like you and mountain together so high recommendation and the room is exactly same on the picture and also say on the good spot, not too busy not too slow. I love this place. I will be back 10 out of 10.

Clean room, good location and everything fast that all I can say about this place. The reception is friendly and he make everything on the service. Super clear. nice job.

The room is clean and the reception speak English very well and they will introduce everything about CatBa town even though we book tour from somewhere else he help us handle the problem with the tour company ❤️

Nice room and the location may not too busy and very quiet at night sometime have karaoke, but I'm good with that because that is the traditional of Vietnamese people. The reception is very welcoming and the owner lady very sweet. I will be back.

The room is clean and quiet and the reception very welcoming a friendly and and I love the way they work for logic and always try and find my best solution for my trip and he handle the Bus miss pick up Bus even though it's not his responsibility because we book from someone else but he still handle it ❤️

I am from Ha Giang Loop to go to CatBa town at 7am morning. in the hotel, let me check in early without any extra fee and it make my day. And the room is clean. It's a view is beautiful. I love it.

Location was great, but the best part was the hospitality of Thanh. He was super helpful, and overall just made our trip 1000% times better.

I love the view and the room is super clean and the reception guy very helpfull.

I enjoyed staying there. The room was specious and clean. The location was absolutely perfect. The staff were nice and polite. Even the breakfast was yummyyy, but they just need to work more on the decoration.

I love the view of the hotel and everything comfy and so the reception guy know how to make the job done so I love it.

Vị trí treo đồ trong phòng tắm bố trí chưa được hợp lý. Nên bố trí vị trí treo đồ bên ngoài cabin tắm để giúp khách thuận tiện hơn.

Ks lừa đảo, gần đến giờ nhận phòng thì thông báo ks mất điện rồi giới thiệu cho ks Thắng Lợi nói là như nhau nhưng thực chất còn k bằng nhà nghỉ. Nước nóng k có, nước uống k, k có 1 cái gì. Thực sự quá bức xúc. Mà giá những 700k/p. Mọi người đi thì né cái ks lừa đảo này ra.

Anfitrión amable y resolutivo. La ubicación no es mala cerca del centro de la ciudad y de las principales agencias de excursiones. Buena refrigeración

Las habitaciones, al menos las que nos tocaron no eran como las de las fotografías. La limpieza era bastante justa, faltaban toallas, éramos 4 y solo había 2 de mano, por lo que tuvimos que pedir mas. Las camas son bastante duras y desde las 6 de la mañana hay bastantes ruidos. No se pueden abrir las ventanas por lo que si tienes ropa mojada por las lluvias ojo porque al final acaba oliendo la habitación bastante mal. Hay que tener en cuenta en todo caso que se trata de un hotel de 2 estrellas, por lo que no se puede pedir mucho mas

Close to the main areas

The towels were thread bare

The staff were so lovely, the view from the room was great and the room had some comfy chairs to sit in and enjoy.

A couple of small things, but they we're fixed when highlighted - for example, the ac remote control didn't work when we arrived, but when highlighted, it was replaced quickly by staff.

Very helpful staff and it's in a good location. The staff went out of their way to accommodate us on our stay with a family of 5. We will return here on our next visit.

This is the best hotel I stayed in Vietnam so far! It was so clean, the bed was super comfortable (which is uncommon in Vietnam) and the view was beautiful. It’s also far away enough from the construction to have some sort of quiet on the island. The man at reception was also so lovely and welcoming. 10/10 recommend!

The room was neat and tidy with an awesome view, especially at night. Staff were so friendly. The things that bothered me, though, is that this site has not updated their pictures and information. There is no pretty patio with flowers all around to eat breakfast. It is just concrete and mess like a garage, so only 1 single table has been set up in the lobby, a little awkward i must say. They are building next door and maybe this hotel is as well but then it needs to be advertised as it is currently so there is no surprises and false advertising. There was also no safety deposit box as advertised on this site, so I ended up carrying everything valuable with me. Purely because when we leave our key card at reception, it doesn't get put away. Each time I get back, it's still laying on the table, so I didn't feel safe leaving valuables in my room. The front of the hotel at the entrance could use some attention, no money needed, just make it neat. Also the biggest shock of all is when you walk to view the ocean that we all expect to see, thete is nothing but building site right along the water front. They are turning that whole bay into a resort pushing all the water back. I feel very sorry for the current businesses like a hotel called ocean view or something. There is for sure no ocean view any longer. I cant think of anything else now, overall, I was super happy with service from reception who did everthing including bring my breakfast, and the bed was super comfy. Loved my room.

Personel, the location and the value for the price

There are few facilities, but they are fully equipped with some necessary items. The room price is very cheap so I did not expect more. The hotel owner is friendly and lovely. Location also good!

I went during the wet season in the north of Vietnam so the bathroom floor was wet, this point is a bit uncomfortable but this season I guess I have to endure it.

Just like in the photos. Great location. Close to everything. Thang(?) was extremely courteous and helped us out with whatever we needed. Rooms are large and clean. Beds very comfortable. Quiet at night.

This is rated 2 star so you have to accept that at this price you won’t be staying in a palace. Water pressure was very low and one night had no hot water. Unfortunately construction on road outside means that noise started around 6:00am (but this did not bother me). Wifi practically nonexistent.

Friendly staff, very helpful . Comfy, soft beds. Price/value offer is the best in Cat Ba. Location good / short walking distance from centre .

Everything was good , and as promised on the site.

Attentive receptionist. Comfortable bed, spacious room, clean and with a nice view over the mini lake.

Only one pillow per person. The windows did not fully close, so all the noise from the beeping trucks and the construction next door was coming through from 6 am. The top floor terrace is under construction, so do not expect to use it at all.

Beautiful location right in the center. Rooms are good and clean. Than is by far the most friendly hotel manager we have met during our travels. He gives you honest advices about things to do on the island, and is willing to help with everything that you need. Price/quality rate 10/10!