Depto Pleno centro Santiago barrio 18 vs Similar Hotels

Reported issues with furniture condition and incorrect room configuration.

Generally good feedback, but specific issues were mentioned with room maintenance, lowering the score.

Common complaints about poor maintenance and cleanliness.

Spacious and comfortable rooms with a balcony, though some issues with room amenities.

Multiple mentions of unclean conditions, including dirty dishes and overall neglect.

Several reviews highlighted cleanliness positively. However, there were concerns about a dirty item noted, leading to a slight deduction.

Several mentions of issues with cleanliness, including hair in the bathroom and a broken sink.

Clean and well-maintained common areas, but noise from squeaky floors may affect perception.

Multiple reviews praised the excellent location and proximity to activities.

Numerous mentions of excellent location, convenient access to tourist spots and amenities.

Consistently praised as safe and centrally located.

Good location with a local flavor, though initial impressions may seem uninviting.

Refund granted quickly and effectively after issues were raised.

Mixed feedback regarding staff proficiency, but several reviews indicated attentive and competent service overall.

Many reviews highlight friendly and helpful staff.

Pleasant and helpful staff, but lack of immediate assistance on late check-in was a downside.

Not mentioned specifically, accepted as standard for hotel tier.

Concerns were raised regarding the complimentary service being less than expected, justifying a lower score.

Breakfast has both praises and complaints regarding options.

Breakfast quality can improve, but overall good value for what is offered.

Lack of basic kitchen supplies and promised amenities such as a hairdryer.

Positive feedback for comfort and facilities, though some reviewers pointed out specific needs for better kitchen items.

Limited amenities and complaints about food service, but breakfast had good reviews.

Good facilities like a shared kitchen and communal areas are appreciated.

Considered high given the condition and issues encountered.

Users felt the pricing was fair for the quality received, despite some comments on amenities.

Some guests felt the price didn't match the quality of stay.

Good pricing for room size and overall experience.