Parc des Collines de Cuques
Parc des Collines de Cuques, Cuques, Aix-en-Provence, Bouches-du-Rhône, France- Park
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About this hotel
Luxurious Outdoor Pool
Indulge in the refreshing outdoor swimming pool at Novotel Aix-en-Provence Pont de l'Arc, offering a perfect spot to unwind and soak up the sun during your stay.
Modern Amenities
Experience ultimate comfort with air conditioning, a flat-screen TV, and a private bathroom with a bathtub in every room. Stay connected with free Wi-Fi throughout the property.
Convenient Facilities
Start your day right with a delicious buffet breakfast and explore the on-site restaurant, bar, meeting rooms, and complimentary closed parking. Easy access to the historic center, TGV station, and Marseille-Provence airport adds to the convenience.
Come and experience luxury at Novotel Aix-en-Provence Pont de l'Arc - Book your stay now!
Nearby Attractions
Maison des Sports Novembre 1990 Jean-François Picheral Mairie de la Ville d'Aix-en-Provence
Maison des Sports Novembre 1990 Jean-François Picheral Mairie de la Ville d'Aix-en-Provence, Avenue des Infirmeries, 13621 Aix-en-Provence, France- Monument
Parc Urbain à Papillons
Parc Urbain à Papillons, Val Saint-André, Aix-en-Provence, Bouches-du-Rhône, France- Park
Parc Jourdan
Parc Jourdan, Cuques, Aix-en-Provence, Bouches-du-Rhône, France- Park
Tomb of Paul Cézanne
Tomb of Paul Cézanne, Traverse de Saint-Pierre, 13627 Aix-en-Provence, France- Attraction
Saint André
Saint André, Avenue du Square, 13621 Aix-en-Provence, France- Monument
Parc de la Torse
Parc de la Torse, Aix-en-Provence, Bouches-du-Rhône, France- Park
Square Jane Aublet
Square Jane Aublet, Pont de l'Arc, Aix-en-Provence, Bouches-du-Rhône, France- Park
Porte de l'hôtel Bonnet de la Baume
Porte de l'hôtel Bonnet de la Baume, Rue Goyrand, 13627 Aix-en-Provence, France- Monument
Hôtel d'Arlatan-Lauris
Hôtel d'Arlatan-Lauris, Rue du Pavillon, 13627 Aix-en-Provence, France- Heritage
- Castle
Important Information
Please note that guests are required to show the credit card used for the reservation upon check-in.
Up to 2 children (15 years and under) stay free when sharing with parents.
Please note that children under 16 years old can enjoy breakfast for free.
Please note that the half board rate includes dinner for 2 adults. A supplement applies for the dinner of children.Swimming pool: Closed from Mon, Oct 19, 2026 until Sun, Apr 11, 2027
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
Pets allowed
Hiking
Lift / Elevator
Luggage storage
Safety deposit box
Bar
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Meeting/banquet facilities
Breakfast in the room
Table tennis
Private parking
Outdoor pool
Sun terrace
Daily housekeeping
Designated smoking area
Accessible parking
Special diet menus - on request
Wheelchair accessible
Outdoor pool - seasonal
Kid meals
Snack bar
Kids' outdoor play equipment
Electric vehicle charging station
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Food delivered to guest room
CCTV outside property
CCTV in common areas
24-hour security
Security alarm
Key card access
Mobile app for room service
Broadcast Live sport events
Room Types
Family Room with One Double Bed and One Sofa (2 people)
Up to 4 guests21 sqmDouble bed (131-150 cm wide), Sofa bed (Variable Size)
Featuring free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. This quadruple room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 2 beds.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
21 sqm
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHeatingDressing roomSatellite channelsSofaAlarm clockLinen
Classic Room with One Double Bed and One Sofa
Up to 3 guests21 sqmDouble bed (131-150 cm wide), Sofa bed (Variable Size)
Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The triple room provides air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 2 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
21 sqm
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHeatingDressing roomSatellite channelsSofaAlarm clockLinen
Standard Double Room
Up to 2 guests21 sqmDouble bed (131-150 cm wide)
Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV with satellite channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
21 sqm
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHeatingDressing roomSatellite channelsAlarm clockLinenUpper floors accessible by elevator
Executive Room with One Double Bed and One Single Sofa Bed
Up to 3 guests21 sqmDouble bed (131-150 cm wide), Sofa bed (Variable Size)
Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 2 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
21 sqm
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHeatingDressing roomSatellite channelsSofaAlarm clockLinen
Executive Room with a Double Bed
Up to 2 guests21 sqmDouble bed (131-150 cm wide)
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
21 sqm
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHeatingDressing roomSatellite channelsAlarm clockLinenUpper floors accessible by elevator
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Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(591 total)
Provider-sourced guest reviews.
8/10
Reviewed Aug 30, 2026Ya lo hemos utilizado varias veces, como hotel de paso en nuestros viajes. Cerca de la autopista, pero tranquilo. Buen espacio para aparcamiento, al aire libre, pero dentro del recinto del hotel. Buena zona de jardin y piscina, para refrescarte una rato. Habitaciones comodas, un pelin justas para 4, pero bien. El restaurente ofrece cenas, asta las 22:00, cosa a agradecer en la zona, aunque la variedad de la carta, pega en justito y basico. Desayuno completo y bueno.
8/10
Reviewed Aug 30, 2026Vriendelijk personeel, goede service
Het zwembad dient dringend opgeknapt worden, tegels intbreken, schimmelvorming aan boordstenen!!
9/10
Reviewed Aug 25, 2026The rooms are spacious, clean and comfortable. Bathroom was also very clean. The staff is very friendly and helpful. The hotel has a parking area with plenty of space.
10/10
Reviewed Aug 25, 2026Soluzione comoda, posizione strategica, piscina per rinfrescarsi, buona colazione
niente
7/10
Reviewed Aug 21, 2026L’état de la piscine et de certains équipements laisse à désirer. Le personnel n’est pas très professionnel, notamment au niveau de la restauration et du bar, ce qui est dommage. Habitués des Novotel, nous nous attendions à un séjour nettement plus qualitatif.
9/10
Reviewed Aug 20, 2026Lovely clean hotel. We were able to check into our room early at no extra cost I believe. The restaurant and breakfast area is lovely and the food is great. My husband left his wallet there and the staff have been very helpful in keeping it safe for us and liaising with us about postage.
7/10
Reviewed Aug 17, 2026Super colazione
Il divano letto della camera era rotto
10/10
Reviewed Aug 17, 2026Piscina e colazione top. Camera da 4 stelle. Parcheggio gratuito
La posizione non e' ideale per visitare la citta'.
8/10
Reviewed Aug 16, 2026Nous avons beaucoup apprécié les attentions faites aux enfants (pop corn, barbe à papa) et le personnel toujours très gentil avec eux. Nous avons beaucoup apprécié les équipes du restaurant le soir qui ont égayés nos soirées, notamment Romain ;-).
La piscine est très agréable mais aurait besoin de rénovation et d'entretien.
8/10
Reviewed Aug 15, 2026Staff all great, rooms and food good and the pool was ok. Central courtyard a nice chill out area.
Pool slightly disappointing .
5/10
Reviewed Aug 12, 2026Letti comodi. Biancheria pulita.
La camera non ha armadi. Per quattro persone veramente scomodo. Purtroppo la piscina era sporca. Dalle foto sembra molto più grande. Non abbiamo potuto godere di questo servizio. Personale gentile ma quasi nessuno parla inglese.
9/10
Reviewed Aug 10, 2026Excelente localização e ótimo para famílias!
.
8/10
Reviewed Aug 10, 2026Het inchecken verliep vlot. Personeel was behulpzaam. Kamer proper. Badkamer ruim. Toilet stond niet mee in de badkamer maar stond apart dit vond ik een pluspunt. Rustig gelegen.
Ontbijt was goed maar er mocht sneller aangevuld worden kwam je later had je niet veel keuze meer.
10/10
Reviewed Aug 9, 2026Posizione, pulizia e ambienti esterni, hotel recentemente ristrutturato
Niente
5/10
Reviewed Aug 9, 2026La posizione vicina all'ingresso e uscita dell autostrada.
La camera
10/10
Reviewed Aug 8, 2026Confort supérieur des chambres et de la literie. Variété et qualité des produits proposés pour le petit déjeuner exceptionnelles.
8/10
Reviewed Aug 8, 2026Das Bett war unbequem.
7/10
Reviewed Aug 7, 2026Hotel de paso. Fuimos en coche y nos fue muy bien el parking. La piscina ayuda para un buen descanso. Hotel correcto para hacer parada y seguir nuestra ruta hasta Italia.
Para mi la calidad de la habitacion no corresponde a un cuatro estrellas.
8/10
Reviewed Aug 5, 2026Piscina e ristorante interno
8/10
Reviewed Aug 4, 2026Das Frühstück war sehr gut. Der Blick auf den Park war schön.
Alles war dem Preis angemessen.
2/10
Reviewed Aug 4, 2026La piscine était dans un état pitoyable c’est vraiment aberrant de faire payer aussi cher pour si peu d’entretien
10/10
Reviewed Aug 4, 2026Tout était super !!! J’ai adoré 😍.
6/10
Reviewed Aug 3, 2026Accueil et personnel sympathique
Établissement vieillissant, moisissures dans la douche, climatisation bruyante, vitres très sales, pas de bouteilles d’eau d’accueil avec 40 degrés dehors …. Limite 3 étoiles ?
8/10
Reviewed Aug 3, 2026Die Lage war gut. Das Zimmer war recht sauber. Pool war ok. Genügend Freie Parkplätze
Das Restaurant war nicht so mein Fall! Service sehr Chaotisch! Essen ohne Liebe gekocht! Preis Leistung Verhältnis hat überhaupt nicht gestimmt!
7/10
Reviewed Aug 2, 2026Le dîner du restaurant est médiocre, les prix sont élevés pour la qualité du repas.
4/10
Reviewed Aug 2, 2026La disponibilité du personnel sa gentillesse, le parking literie correcte chambre propre.
L’hôtel est vétuste extérieurement, (batiment années 1970) à l’intérieur il a été rénové mais la décoration est sobre dépouillé et peu chaleureuse la SLB ressemble à une SLB d’hôpital…les chambres son bruyantes.
9/10
Reviewed Aug 2, 2026La possibilità di usufruire della piscina anche il giorno della partenza oltre l'orario del checkout
La poca disponibilità di comprendere le comunicazioni del cliente e di farsi capire dal cliente da parte di un dipendente della reception
10/10
Reviewed Jul 20, 2026C’est un établissement très agréable. Le cadre est très reposant formidable. En famille Amis et en couple. Je le recommande à tout le monde. L’accueil est chaleureux 🥰 L’hôtel est très propre la géographie, vous êtes près de tout. Je vous donne la note de 10/10. Je reviendrai chez vous avec grand plaisir. Encore merci pour tout.🥰🥰
9/10
Reviewed Jul 19, 2026Hôtel rénové avec piscine et animations pour enfants. Emplacement proche de l'autoroute mais on entend très peu les voitures. Restaurant de l'hôtel sert une cuisine de qualité et équilibrée.
7/10
Reviewed Jul 17, 2026Gute Lage für Durchreise- Frühstück war super!
Ziemlich altes Hotel- allerdings nett renoviert - Pool viele Leute, viel Chlor
9/10
Reviewed Jul 16, 2026Front reception staff were very welcoming and professional, very sympathetic about a late bag and the bar staff were happy to accommodate a late drink at the bar. All staff during stay from cleaners to restaurant staff were very friendly and always professional. Clearly not expecting a 5 star hotel but service was better than that received in many 5 star hotels!
Nothing, no frills and get what you pay for and more
9/10
Reviewed Jul 15, 2026Все было чисто, убрано. В душевой есть шампунь, гель. Отличные завтраки( с 6:30-9:30) очень удобно, когда нужно рано выехать. На территории отеля во внутреннем дворе есть бассейн.
8/10
Reviewed Jul 15, 2026Clean, modern, safe pool for kids not to deep. Nice green garden area. Restaurant and bar. Little bit out of Aix town, around €10-12 euro taxi into centre. You can walk to some shops over the main road in about 15 mins.
Property was dated from the outside but modern inside so was fine. You could hear main road traffic from the pool. But didn’t bother us particularly
7/10
Reviewed Jul 15, 2026Le côté piscine ! Et la recharge électrique pour les VE.
Le prix !
5/10
Reviewed Jul 14, 2026Gentilezza del personale.
L’hotel è vicino l’autostrada è scomodo per raggiungere il centro città . Avendo scelto la mezza pensione , il menù della cena era scarso . Al nostro arrivo abbiamo trovato il divano letto con lenzuola strappate , ma prontamente sostituite . Ventola del bagno cieco non funzionante .
9/10
Reviewed Jul 14, 2026Da piscina. Da opção de estacionamento. Da localização para visitar vários pontos de Provence de carro.
8/10
Reviewed Jul 12, 2026La situation était genial pour nous, nos amis habitent château neuf le rouge
3/10
Reviewed Jul 11, 2026piscine sale consommation sur place hors de prix
9/10
Reviewed Jul 8, 2026A pleasant hotel located on the outskirts of the city, with excellent parking facilities and convenient public transport connections to the city center. The staff are exceptionally friendly, and the rooms are spacious enough, clean, and well equipped. The hotel also features a beautiful garden and a wonderful swimming pool, perfect for relaxing after a day of sightseeing. Both breakfast and dinner are delicious, with a wide variety of dishes to choose from. We had a wonderful stay and would gladly come back.
10/10
Reviewed Jul 7, 2026The place was perfect for us including our cat. Room is neat and clean. Everyone is so lovely especially Jerome at the reception who was extremely kind regarding our requests at night. Breakfast was awesome, the food and the staff were great. Pool was refreshing.
Pool wasn't cleaned regularly with some leaves falling on it. Having a plant beside the pool was not a good idea, I think.
8/10
Reviewed Jul 5, 2026Gode senge. Oplader på stedet. Pool.
Poolområde var lidt slidt. Manglede øl i minibar.
9/10
Reviewed Jul 5, 2026Handige locatie dichtbij snelweg maar heerlijke tuin en groene omgeving rondom een fijn zwembad. Zeer vriendelijke werknemers en een prima restaurant met veel keuze.
10/10
Reviewed Jul 4, 2026Bon emplacement des chambres spacieuses bonne literie piscine et petit déjeuner super
L ensemble du personnel était très bien petit bémol le barman qui vous drague en l absence de votre mari bof bof pas utile mais ca n’a pas gâcher notre expérience donc tous va bien
7/10
Reviewed Jun 26, 2026Novotel di Aix en Provence e’ risultato comodo per poter visitare la Provenza in automobile. Abbiamo apprezzato la colazione varia ed abbondante. Camere ordinate e pulite.
Poca chiarezza in fase di check-in in quanto ci e’ stata richiesta una cauzione 1 volta e mezzo superiore all’effettivo costo ed anche in fase di check out ci sono stati problemi per l’applicazione della tariffa corretta.
8/10
Reviewed Jun 23, 2026Emplacement ideal pour decouvrir aix
10/10
Reviewed Jun 18, 2026Nous avons aimé l'attention portée à notre chien en nous proposant toujours une gamelle d'eau fraîche pour lui
Nous pensons que le bas des vitres pourraient être un peu plus propre et au niveau de la pergola extérieure attenante au restaurant pourrait-être dépoussiérée de temps en temps
5/10
Reviewed Jun 12, 2026le rapport qualité / prix
4/10
Reviewed Jun 10, 2026Lit double très confortable.
Spot du plafond qui pend à moitié. Carreaux cassés et fendus dans la salle de bains et joints de carreaux moisis. Une seule chaise à la table de la chambre pourtant pourvue d'1 lit double. Une chaise de jardin en métal dans la douche pour PMR ! La lunette du WC de travers. Décoration indigne d'un Novotel, surtout à ce prix. Pagaille dans les couloirs.
9/10
Reviewed Jun 8, 2026Tout
Rien
8/10
Reviewed Jun 6, 2026Struttura moderna , pulita e accogliente
Andrebbe tolta la moquette nelle camere
8/10
Reviewed Jun 3, 2026Posizione ristorante e stanza
Alla reception alcuni ragazzi non sapevano darti indicazioni
10/10
Reviewed May 27, 2026Clean and comfortable
The outside. I almost left before checking in. It looks like a dump from the parking lot
1/10
Reviewed May 26, 2026Chambre handicapé malgré tout le respect que je leur donne
7/10
Reviewed May 23, 2026Ubicación Restaurante Desayuno
No funcionaba el aire acondicionado de la habitación. Hizo mucho calor
6/10
Reviewed May 22, 2026Le lit , le petit déjeuner, le personnel , le parking gratuit
L’établissement aurait besoin d’entretien . Les herbes folles entre les dalles de la piscine , les meubles extérieurs rouillés , les deux façades de l’hôtel qui n’ont aucun charme ( on dirait une prison ) , , l’absence deux façades balcons !
5/10
Reviewed May 21, 2026la literie, l'espace dans la chambre. Le petit déjeuner et l'espace du petit déj très agréable.
Une chambre à 150 € (sans le petit déj), la dernière qui reste, au rdc, proche du lobby (bruit), chambre pour personne handicapé (ce qui en soi n'est absolument pas un problème) avec une salle de douche digne d'un hôpital publique ... , pas de bouteille d'eau d'accueil par exemple, mobilier vieillissant... je ne vois pas de différence avec un hôtel Ibis sauf le prix.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Good service
- •Convenient location
Areas to consider
- •Cleanliness issues
- •Room conditions
Cleanliness
7.58/10Inconsistent cleanliness noted, especially in bathrooms.
Service
9.05/10Personnel charmant et à l'écoute, with some positive mentions of staff.
Location
9.09/10Good location for exploring the area, easy parking.
Room Quality
7.04/10Rooms deemed cold and lacking modernity by some guests.
Amenities
8.07/10Basic amenities met expectations, but some improvements mentioned.
Value for Money
7.03/10Guests felt the price did not always match the experience.
Food and Beverage
8.08/10Breakfast and dining options received good remarks.
Overall Experience
8.05/10Overall satisfaction with a mix of positive and negative feedback.